MERLIN LEGEND® Communications System Release 6.
Copyright © 1998, Lucent TechnologiesDocument 555-661-110 All Rights ReservedComcode 108289000 Printed in USAAugust 1998 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. See Appendix A, “Customer Support Information,” for important information.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Contents Page iii Contents New Features and Enhancements ■ Release 6.1 Enhancements (August, 1998) Prior Releases: Features and Enhancements xiii xvii ■ Release 6.0 Enhancements (February, 1998) xvii ■ Release 5.0 Enhancements (June, 1997) xxii ■ Release 4.2 Enhancements (June, 1997) xxvii ■ Release 4.1 Enhancements (June, 1997) xxx ■ Release 4.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Contents Page v 6 7 A Modifications 6–1 ■ Preparation 6–2 ■ Adding to the System 6–2 Upgrading 7–1 ■ Upgrading to Release 6.1 7–2 ■ Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Page xi IMPORTANT SAFETY INSTRUCTIONS 0 The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Page xii ■ The MERLIN LEGEND Communications System requires a supplementary ground. ■ Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. ■ Slots and openings in the module housings are provided for ventilation.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 New Features and Enhancements Release 6.1 Enhancements (August, 1998) Page xiii New Features and Enhancements Release 6.1 Enhancements (August, 1998) 0 Release 6.1 includes all Release 6.0 functionality, plus the enhancements listed below. Private Networking 0 Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 New Features and Enhancements Release 6.1 Enhancements (August, 1998) Centralized Voice Messaging Page xiv 0 One or more MERLIN LEGEND systems (Release 6.1 or later) can share the voice messaging system (VMS) of another MERLIN LEGEND system, provided the systems are directly connected to the system with the VMS. In this configuration, the system containing the VMS is known as the hub.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 New Features and Enhancements Release 6.1 Enhancements (August, 1998) Page xv ■ Calling group overflow coverage. Calling group overflow coverage can be provided by a centralized VMS, a non-local calling group, a QCC queue, a DLC, or any individual extension on the remote system. ■ Calls directed to another system.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 New Features and Enhancements Release 6.1 Enhancements (August, 1998) PRI Switch Type Test Page xvi 0 A new maintenance test, the PRI Switch Type Test, has been created to allow Lucent Technologies technicians or authorized dealers to automatically determine if each end of the PRI tandem trunks has been programmed correctly.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Page xvii Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) 0 Release 6.0 includes all Release 5.0 functionality, plus the enhancements listed below.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Issue 1 August 1998 Page xviii associates with routes, Facility Restriction Levels (FRLs), digit absorption, and digit prepending. This allows ARS-like routing of non-local dial plan calls.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) ■ Page xix Voice Mail and Auto Attendant. Networked systems should have their own local voice mail and/or auto attendant applications as well as their own external alerts and Music On Hold sources. However, a single auto attendant can transfer calls throughout the network.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Prompt-Based Overflow Page xx 0 System managers can activate the Prompt-Based Overflow option.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Page xxi Pause cannot be originated from a single-line telephone or a remote access user. A multiline telephone user in the local system must enter an authorization code to activate the feature. A remote access user may activate the feature without using an authorization code. Barrier code requirements do apply, however.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 5.0 Enhancements (June, 1997) Page xxii Release 5.0 Enhancements (June, 1997) 0 Release 5.0 includes all Release 4.2 functionality, plus the enhancements listed below. Computer Telephony Integration (CTI) 0 Beginning with Release 5.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 5.0 Enhancements (June, 1997) Page xxiii 0 Screen Pop Screen pop occurs when the calling number, called number, or other user-defined identifier (such as account code that a voice-response unit prompts the caller to dial) is used to display a screen associated with the far-end party.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 5.0 Enhancements (June, 1997) HotLine Feature Page xxiv 0 The Release 5.0 HotLine feature is designed for retail sales, catalogue sales, and other types of businesses and organizations and is available in all three modes of system operation.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 5.0 Enhancements (June, 1997) Most Idle Hunt Type Page xxv 0 In addition to the Circular (factory setting) and Linear hunt types supported in earlier releases, a third hunt type distributes calling group calls in an order based on which agent has waited the longest since transferring or hanging up on an incoming calling group call.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 5.0 Enhancements (June, 1997) Enhanced Calls-in-Queue Alarm Thresholds Page xxvi 0 Three Calls-in-Queue Alarm thresholds can be set to more clearly indicate the real-time status of the calls waiting in the queue according to the behavior of programmed Calls-in-Queue Alarm buttons.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 4.2 Enhancements (June, 1997) Issue 1 August 1998 Page xxvii Release 4.2 Enhancements (June, 1997) 0 Release 4.2 includes all Release 4.1 functionality, plus the enhancements listed below. There are no hardware changes for Release 4.2. Additional Network Switch and Services Options for ISDN Primary Rate Interface (PRI) 0 Release 4.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 4.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 4.2 Enhancements (June, 1997) MERLIN LEGEND Reporter Page xxix 0 MERLIN LEGEND Reporter provides basic call accounting system reports for all incoming calls to Auto Login or Auto Logout type calling groups.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 4.1 Enhancements (June, 1997) Page xxx Release 4.1 Enhancements (June, 1997) 0 Release 4.1 includes all Release 4.0 functionality, plus the enhancements listed below. There are no hardware changes in Release 4.1. Coverage Timers Programmed for Individual Extensions 0 Beginning with Release 4.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 4.1 Enhancements (June, 1997) Forward on Busy Page xxxi 0 Beginning with Release 4.1, the Forward, Follow Me, and Remote Call Forward features are enhanced to remove the requirement that a call be ringing at an extension before it can be forwarded.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 4.0 Enhancements (March, 1996) Release 4.0 Enhancements (March, 1996) Page xxxii 0 Release 4.0 includes all Release 3.1 functionality, plus the enhancements listed below. Support for Up to 200 Extensions 0 An expanded dial plan supports up to 200 tip/ring devices.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 4.0 Enhancements (March, 1996) Support for 2B Data Applications Page xxxiii 0 A Lucent Technologies-certified group and desktop video application can use two B-channels to make video/data calls when connected to a single MLX extension jack programmed for 2B data. The 2B data devices must be equipped with ISDN-BRI interfaces.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 4.0 Enhancements (March, 1996) Time-Based Option for Overflow on Calling Group Page xxxiv 0 Release 4.0 has added a time limit for calls in queue in addition to the previous number of calls limit.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 3.1 Enhancements (March, 1996) Release 3.1 Enhancements (March, 1996) Page xxxv 0 Release 3.1 includes all Release 3.0 functionality, plus the enhancements listed below. Call Restriction Checking for Star Codes 0 Beginning with Release 3.1, a system manager can add star (*) codes to Allowed and Disallowed Lists to help prevent toll fraud.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Prior Releases: Features and Enhancements Release 3.1 Enhancements (March, 1996) Default Pool Dial-Out Code Restriction for All Extensions Page xxxvi 0 The default setting for the pool dial-out code restriction (Hybrid/PBX mode only) is restricted. No extension or remote access user with a barrier code has access to pools until the restriction is removed by the system manager.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 About This Book Intended Audience Page xxxvii About This Book The MERLIN LEGEND® Communications System is an advanced digital switching system that integrates voice and data communications features. Voice features include traditional telephone features, such as Transfer and Hold, and advanced features, such as Group Coverage and Park.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 About This Book How to Use This Book Issue 1 August 1998 Page xxxviii Since this book assumes that you are familiar with the system, detailed information about equipment, features, and programming are not included. Refer to the following documentation for additional information: ■ System Programming gives procedural instructions for programming system features.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 About This Book Terms and Conventions Used Page xxxix 0 Terms and Conventions Used The terms described here are used in preference to other, equally acceptable terms for describing communications systems. 0 Lines, Trunks, and Facilities Facility is a general term that designates a communications path between a telephone system and the telephone company central office.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 About This Book Terms and Conventions Used Typographical Conventions Page xl 0 Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Example Purpose It is very important that you follow these Italics indicate emphasis. steps. You must attach the wristband before touching the connection. Italics also set off special terms.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 About This Book Security Page xli 0 Security Certain features of the system can be protected by passwords to prevent unauthorized users from abusing the system. You should assign passwords wherever you can and limit knowledge of such passwords to three or fewer people. Nondisplaying authorization codes and telephone numbers provide another layer of security.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 About This Book Related Documents Related Documents Page xlii 0 The documents listed below are part of the MERLIN LEGEND documentation set. Within the continental United States, these can be ordered from the Lucent Technologies Customer Information Center by calling 1 800 457-1235. Document No.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 About This Book How to Comment on This Book How to Comment on This Book Page xliii 0 We welcome your comments, both positive and negative. Please use the feedback form on the next page to let us know how we can continue to serve you.
MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 1 Before You Begin Reviewing System Components Page 1-1 Before You Begin 1 You should perform several tasks before you begin filling out the planning forms for the system: 1. Review the system’s hardware, features, and operation as defined at the time of purchase. 2. Confirm the location of the control unit. 3. Obtain the required information from the local telephone company. 4.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Confirming the Location of the Control Unit Confirming the Location of the Control Unit Page 1-2 1 Before installation, a room, closet, or other area must be designated where the system control unit can be mounted on the wall. The area must meet the environmental requirements in Table 1–1. Table 1–1.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Issue 1 August 1998 Before You Begin Confirming the Location of the Control Unit Page 1-3 Do not expose the control unit to moisture, corrosive gases, dust, chemicals, spray paint, or similar material. Do not place anything on top of the carriers. Do not install under any device that may drip fluid, such as an air conditioner. In addition, a backboard is needed to mount the system on the wall. One can be made locally from 0.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Confirming the Location of the Control Unit Page 1-4 1 Grounding Requirements Proper grounding of the installation site is essential for correct and safe functioning of the system.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Confirming the Location of the Control Unit Electrical Noise/Radio-Frequency Interference Page 1-5 1 In most cases, electrical noise is introduced to the system through lines/trunks or telephone cables. However, electromagnetic fields near the control unit may also induce noise in the system.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Requirements for Supporting CTI Applications Requirements for Supporting CTI Applications Page 1-6 1 If your site will take advantage of the Computer Telephony Integration (CTI) capabilities of the MERLIN LEGEND Communications System (Release 5.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Requirements for Supporting CTI Applications 4. 5. Page 1-7 Statement of Work (SOW) ■ Defines all duties performed by the OEM Outsource Partner. ■ Defines customer expectations. ■ Defines customer responsibilities. ■ Once the customer and the Outsource Partner have signed the SOW, it will be sent back to the A.E. to be included in the customer contract package.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Issue 1 August 1998 Before You Begin Requirements for Supporting CTI Applications Page 1-8 For this configuration you must have the following equipment and software: ■ An Intel i386, Intel i486, or Pentium Class computer with at least 16 megabytes of RAM. Additional memory may be needed if additional applications will be running on the server machine. Refer to the MERLIN LEGEND Network Manager’s Guide form more information.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Requirements for Supporting CTI Applications ■ Page 1-9 For a NetWare 3.12 installation, ensure that NWSNUT.NLM, Version 4.11 or later, and TUI.NLM, Version 1.04 or later, is obtained from Novell and installed in the SYS:\SYSTEM directory. NOTE: To obtain these NLMs from Novell, access either the Novell web site (http:\\www.novell.com) or the Novell FTP site (ftp.novell.com).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Obtaining Telephone Company Information Obtaining Telephone Company Information Page 1-10 1 To fill out many of the forms, especially forms involving incoming lines/trunks, you need to obtain information from the local telephone company. Before you speak with the local telephone company, make sure you understand your customer’s company requirements regarding the communications system.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Obtaining User Information Obtaining User Information Page 1-11 1 The features and calling privileges you assign to each employee’s telephone ensure that employees get the most benefit from the system. If you were not involved in the planning and equipment-ordering for the system, you should discuss the system’s design with the customer representative who took part.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Obtaining User Information Table 1–3. Issue 1 August 1998 Page 1-12 Employee Communications Survey: Description of Questions Required Information Description 1. Types of lines/trunks (outside lines) used Indicates toll-calling habits.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Obtaining a Floor Plan Obtaining a Floor Plan Page 1-13 1 You may want to use a floor plan to make planning more manageable and to ensure that the correct telephone equipment is assigned to each employee. If the customer does not already have a floor plan showing the location of system equipment, you should create one. Use the symbols shown in Figure 1–2 and the following instructions: 1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 1 Before You Begin Obtaining a Floor Plan Page 1-14 HORN PRESIDENT'S OFFICE PLANT AREA PLANT MANAGER'S OFFICE VICE PRESIDENT'S SECRETARY PRESIDENT'S SECRETARY FAX ANS. MACH. VICE PRESIDENT'S OFFICE SALES DEPARTMENT FAX WAREHOUSE ANS. MACH. RECEPTION DRAFTING DEPARTMENT CONFERENCE ROOM DSS ACCOUNTING DEPARTMENT SUPPLY ROOM SHIPPING & RECEIVING FAX Figure 1–2.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Page 2-1 2 Control Unit Configuration 2 After you have completed the preplanning tasks described in Chapter 1, “Before You Begin”, you can plan the control unit configuration. Planning the control unit configuration consists of the following tasks: 1. Planning Module Placement.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Planning Module Placement Planning Module Placement Page 2-2 2 In addition to the processor module and power supply module, the system supports several types of line/trunk and extension modules. Deciding how to place the modules in the carriers consists of the following tasks: 1. Calculating the system’s line/trunk capacity according to module types 2.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Planning Module Placement Capacity for Extensions Page 2-3 2 Extension capacity is the number of extensions that can be connected to the control unit. In most cases, the number of physical jacks on the modules indicates capacity.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Planning Module Placement 5. Page 2-4 To determine the number of extensions assigned for each module type, multiply the value in the Physical Jacks by Module Type column by the value in the Extensions Assigned column and write the results in the appropriate row in the Total Extensions Assigned column.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Planning Module Placement 1. Issue 1 August 1998 Page 2-5 On the Control Unit Diagram of Form 1 (page 2), record the type of module to be installed in each slot by writing the module name (for example, 008 MLX) on the slanted lines at the top of each slot. Use the following guidelines: ■ Indicate the power supply module in the far left slot of each carrier.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Control Unit Configuration Planning Module Placement 2. Page 2-6 For each line/trunk and extension jack of each module, write the type of jack (X = extension; and L/T = line/trunk) and the associated logical ID, keeping in mind the following: ■ Each 100D module is assigned 24 logical IDs, even though the module has only 1 physical trunk jack.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Recording System Operating Conditions 2. 3. Page 2-8 Do one of the following: ■ If you checked System Programming Console, proceed to Step 3. ■ If you checked PC with SPM Software, skip to the next section, “System Mode.” To change the factory-set system programming jack, write in the new logical ID using the information from the Control Unit Diagram.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Recording System Operating Conditions Language Selection Page 2-9 2 In Release 1.1 and later versions of the system, language-specific operation is available in English, French, and Spanish. The language selection affects prompts and displays on user telephones, SPM system programming displays, SMDR records, and printed reports.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Recording System Operating Conditions Automatic Maintenance Busy Page 2-10 2 The factory setting for Automatic Maintenance Busy is Disable, which means that faulty lines/trunks are not automatically put in a maintenance-busy state. In Key and Behind Switch modes, Automatic Maintenance Busy usually remains disabled.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Recording System Operating Conditions Page 2-11 2 Backup Backup makes a copy of the customized system data on a translation memory card. A backup is made after each system upgrade, service technician visit, or major system reconfiguration.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Recording System Operating Conditions Second Dial Tone Timer Page 2-12 2 In some instances, after dialing a star code the CO responds with a second dial tone as a prompt to enter additional digits. Once a star code is accepted by the communications system, the Second Dial Tone Timer is activated and set to the programmed value.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Numbering the System Page 2-13 2 This section describes the assignment of numbers to extensions. NOTE: Assigning numbers to calling groups, paging groups, park zones, and remote access is described later in this book. The process of numbering extensions consists of the following tasks: ■ Identifying Extension Jacks.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Identifying Extension Jacks Page 2-14 2 Identifying extension jacks consists of the following tasks: ■ Determining which extension jack types are available according to the types of modules in the control unit.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Table 2–1. Issue 1 August 1998 Page 2-15 Application Ports Module Ext. Jack Type No.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Page 2-16 2 Planning Form Instructions Refer to the completed Control Unit Diagram (Form 1) and Table 2–1 above to mark the extension jack types on Form 2a: 1. For each extension module noted in the Control Unit Diagram (beginning with Slot 01), write in the type of module in the Mod. Type column of Form 2a and, after the appropriate logical ID (Log.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Page 2-17 Table 2–2 lists the modules that supply TTRs to the MERLIN LEGEND Communications System. Table 2–2.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Issue 1 August 1998 Page 2-18 Table 2–4 estimates the total number of TTRs required in the system, based on call volume and whether the system uses account codes. The call volume per hour in this table includes all calls originating from single-line telephones, calls on tie lines, incoming remote access and Direct Inward Dial (DID) calls.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Table 2–5. Issue 1 August 1998 Page 2-19 TTRs Required for Primary Delay Announcement Devices Number of Devices 1 2 3 4 5 6 7 8 or more Number of TTRs Required 1 2 3 4 4 5 5 6 Table 2–6 shows the TTRs required for secondary delay announcement devices when using the Prompt-Based Overflow setting. Table 2–6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Issue 1 August 1998 Page 2-20 To calculate the total number of TTRs that are required by the system, do the following: 1. If the system has a VMS, use Table 2–3 to find the number of TTRs required by the system to support the VMS. 2.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Jack for Primary Operator Position Page 2-21 2 The factory setting for the primary operator position is the lowest extension jack on the first MLX or analog multiline telephone module. You cannot change the factory setting for the primary operator position. The primary operator position uses two types of operator consoles: ■ Direct-Line Console (DLC).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System 7. Page 2-22 To indicate the primary DLC operator position: ■ Locate the first extension jack showing a jack type of D (digital) or A (analog) and write DLC beside the preprinted logical ID number. ■ Write the name or location of the primary DLC operator in the Person, Location, or Function column.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Issue 1 August 1998 Page 2-23 1. On the Control Unit Diagram on Form 1, determine which extension jacks can be used as operator positions by circling the first and fifth extension jacks on digital or analog modules, until you have reached the maximum number of eight positions. 2. On Form 2a, mark the extension jacks to be used as additional operator positions. 3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Extension Jack Pairs for Analog Telephones Page 2-24 2 Use these instructions only if the system has analog multiline telephones. Otherwise, skip to the next section, “Jacks for MLX Telephones”. MLX telephones can use the Voice Announce to Busy feature or simultaneous voice and data without requiring a second extension jack.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Jacks for MLX Telephones Page 2-25 2 Use these instructions only if the system has non-operator MLX telephones, ISDN terminal adapters (such as the Ascend Pipeline 25PX or 50) used to connect a data terminal, or digital data/video stations (such as a videoconferencing station) to assign to digital extension jacks on 008 MLX and 408 GS/LS-MLX modules.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Issue 1 August 1998 Page 2-26 In Release 5.0 and later, if you want Computer Telephony Integration (CTI) capability, you must assign an MLX jack (port) as the CTI link. In Release 5.0 and later, the CTI link communicates with the PassageWay Telephony Services for Netware product implemented on a server running Netware 3.12 or 4.1 or later. In Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System c. Page 2-27 If a digital data or video station will be connected to the jack, and the equipment supports 2B Data (such as a videoconferencing system using a BRI interface or a v.35 interface and an ISDN terminal adapter that supports 2B Data), check the box in the 2B column.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Page 2-28 Assign analog extension jacks for all remaining non-operator analog multiline telephones in the system. 2 Planning Form Instructions On Form 2a, mark the extension assignments for the remaining analog multiline telephones: 1. In the Jack Type column, make sure A is checked next to the logical ID for each analog extension jack. 2.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Issue 1 August 1998 Page 2-29 To receive ANI or Caller ID (if available) information for incoming alerting calls, calls must: ■ Arrive on an SA button or be transferred by an unmonitored DLC or a QCC. ■ After a call has been answered, the call may arrive at any type of facility button.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Issue 1 August 1998 Page 2-30 Jacks for Tip/Ring Equipment and Applications 2 Use these instructions only if the system includes 012 T/R, 016 T/R, or 008 OPT modules. Otherwise, skip to the next section, “Labels”.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Table 2–8.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Issue 1 August 1998 Page 2-32 Planning Form Instructions On Form 2a, mark the extension jack assignments on the 012 T/R, 016 T/R, MERLIN LEGEND Mail, and 008 OPT modules: 1. In the Jack Type column, make sure B is checked next to the logical ID for each basic telephone jack. 2.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Page 2-33 2 Labels This section contains instructions to associate alphanumeric labels with extension numbers so that both the name of the caller and the extension number appear on display telephones.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Issue 1 August 1998 Page 2-34 For detailed information about the numbering plans (including considerations, constraints, and feature interactions that may affect selection), see the Feature Reference. NOTE: If the system includes Call Management System (CMS), it assigns extension numbers to agent splits. The CMS agent extension numbers must be two digits.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 2 Control Unit Configuration Numbering the System Page 2-36 2 Planning Form Instructions Use Figure 2–2 through Figure 2–4 as you record extension number information: 1. On Form 2a and 2b, if this switch is part of a private network, check Yes under the Networked Switch heading. If the switch is not part of a private network, check No. NOTE: For more information, see the Network Reference. 2.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Issue 1 August 1998 Lines/Trunks Page 3-1 3 Lines/Trunks 3 Planning for lines/trunks consists of the following tasks: 1. Identifying Line/Trunk Jacks. Use the placement of modules in the control unit (see the Control Unit Diagram on Form 1) as a guide to determine in what order to connect trunks to the control unit.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Identifying Line/Trunk Jacks Identifying Line/Trunk Jacks Page 3-2 3 Identifying line/trunk jacks consists of the following tasks: 1. Determining which line/trunk jack types are available according to the types of modules in the control unit 2. Matching incoming trunks to the jacks that support them 3.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Issue 1 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Table 3–1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Identifying Line/Trunk Jacks Page 3-4 3. The MERLIN LEGEND Communications System does not support timed switchhook flash with NI-1 BRI lines. Pressing the Recall button on a MERLIN LEGEND telephone will be ignored.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Identifying Line/Trunk Jacks Issue 1 August 1998 Page 3-5 Planning Form Instructions Refer to the completed Control Unit Diagram on Form 1 to mark line/trunk jack types on Form 2c: 1. For each module with line/trunk jacks noted in the Control Unit Diagram (beginning with Slot 01), write in the type of module and its slot number in the Module Type and Slot No. column of Form 2c; after the appropriate Log.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Identifying Line/Trunk Jacks Incoming Line/Trunk Type Page 3-6 3 Use the procedure in this section to match incoming trunks to the continuous sequence of line/trunk jacks on the control unit, beginning with the first line/trunk jack (logical ID 1).
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Identifying Line/Trunk Jacks 2. Issue 1 August 1998 Page 3-7 If the jack type shown in the Jack Type column is GS/LS, then write either GS or LS to indicate the line/trunk type in the Incoming Line/Trunk Type column. For a T1 or NI-1 BRI trunk not used at this time, write unequipped. For other T1 or PRI facilities, the kind of service connected (such as Megacom 800) will be filled in later.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Identifying Line/Trunk Jacks Page 3-8 Incoming Trunk Type Jack (Main No., Pool Module Type Personal Telephone DialType (LS, GS, ReLine, Number Out number WATS, and Slot Log. DID, Tie, Trunk or No. ID etc.) No. Code†‡ To FX, etc.) Equipment 008 MLX 01 008 MLX 02 Figure 3–1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Identifying Line/Trunk Jacks Page 3-9 Jacks for Auxiliary Equipment 3 Use these instructions only if the system has auxiliary equipment: Music On Hold, MERLIN Identifier, a loudspeaker paging system, or a Maintenance Alarm. Otherwise, skip to the next section, “Function Information.” NOTE: MERLIN Identifier does not require new wiring and is compatible with all system releases.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Identifying Line/Trunk Jacks Function Information Page 3-10 3 If the system has a Voice Messaging System (such as Messaging 2000), you can use the Function column to indicate which service is available for those jacks. You can also use this column to indicate whether a jack connects a personal line and, therefore, has an owner.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Loop-Start Reliable Disconnect Page 3-12 3 Disconnect signals on incoming calls on loop-start trunks are classified as one of the following: ■ Reliable. A disconnect signal is sent to the system by the local telephone company shortly after a caller hangs up. Loop-start trunks must be reliable for remote call forwarding and trunk-to-trunk transfer.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Outmode Signaling Page 3-13 3 The system is factory-set to generate touch-tone signals when users dial outside calls. Identify any rotary-dial trunks that are connected to the system so that rotary-dial signals can be used for these trunks.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Hold Disconnect Interval Page 3-14 3 This option allows you to set the number of milliseconds (ms) before the line/trunk is released when a caller on hold hangs up and abandons the call. Local telephone companies use either a long (450 ms) or short (50 ms) interval.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options QCC Operator to Receive Calls (Hybrid/PBX Mode Only) Page 3-15 3 Use these instructions only if the system has one or more QCCs. Otherwise, skip to “Remote Access.” Assigning the QCC operator to receive calls on a line/trunk determines whether incoming calls on the line/trunk ring into the QCC queue and which QCC operator position answers the calls.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options QCC Queue Priority Level (Hybrid/PBX Mode Only) Page 3-16 3 The QCC queue priority determines the order in which calls on each line/trunk are sent to QCC operator positions. You set the priority for each individual line/trunk. Considerations to be used in deciding the priority level are discussed in the description of Queued Call Consoles in the Feature Reference.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Issue 1 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-17 Planning Form Instructions 1. 2. 3. Use the following guidelines to determine which trunks to group into pools: ■ Each pool should contain trunks of the same type (basic, WATS, FX, or tie). Ground-start and loop-start trunks of the same type (for example, WATS or FX) can be mixed in the same pool.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options 3 Remote Access ! Page 3-18 SecurityAlert: The Remote Access feature of your system, if you choose to use it, permits off-premises callers to access the system from a remote telephone by using an 800 number or a 7- or 10-digit telephone number.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 August 1998 Page 3-19 For detailed information about these options, see the Feature Reference. You may want to assign remote access to only a few trunks and increase the number later if more are needed. NOTES: 1.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Issue 1 August 1998 Lines/Trunks Selecting Line/Trunk Options 3. Page 3-20 Under the Automatic Callback heading at the top of Form 3a, check one of the following: ■ If you do not want remote callers to use the Automatic Callback feature, check Disable (factory setting). ■ To allow remote callers to use this feature, check Enable. NOTE: Private network calls to Remote Access cannot use the Automatic Callback feature. 4.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options 6. Page 3-21 Remote access should not be assigned to DID trunks and private network tandem trunks that are used for incoming customer calls. However, for all trunks to which you are assigning remote access: a. b. 7. Issue 1 August 1998 Transfer the information from Form 2c, System Numbering: Line/Trunk Jacks to Form 3a: 1.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options c. Issue 1 August 1998 Page 3-22 Under the Disallowed List Access heading, check the box if you plan to assign disallowed lists. NOTE: Instructions for filling in the ARS Restriction Level and Disallowed List numbers are included in Chapter 4, “Features.” 8. ! Form 3a (page 4) identifies programming information for four barrier codes.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options DS1 Connectivity (100D Module) Page 3-23 3 Use these instructions only if the system has a 100D module. Otherwise, skip to “Tie Trunks.” Digital Signal 1 (DS1) connectivity involves the transmission of digital signals in DS1 format. The interface that enables the system to allow DS1 connections is the 100D module. The system can have up to three 100D modules.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-24 3 Planning Form Instructions On Form 2c, System Numbering: Line/Trunk Jacks: 1. For all trunks listed as “PRI” in the Jack Type column: NOTE: You cannot use Channel 24 for services. 2. a. Write the kind of service to be connected to each channel in the Incoming Line/Trunk Type column.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Issue 1 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-25 Planning Form Instructions On Form 3b (page 1), Incoming Trunks: DS1 Connectivity (100D Module), for each 100D module in the system: 1. In the Module Slot No. space, write the number of the control unit slot that contains the module (see the Control Unit Diagram on Form 1).
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Table 3–3. Page 3-26 Line Compensation Settings Setting 1 (factory setting) 2 3 4 5 * Issue 1 August 1998 dB Loss -0.6 -1.2 -1.8 -2.4 -3.0 Cable Feet* 0−133 133−266 266−399 399−533 533−655 Based on 22-gauge cable. 8. If the system includes both 800 NI-BRI and 100D modules, clock synchronization planning should be completed at the same time.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options 10. Issue 1 August 1998 Page 3-27 Under the Source subheading in each box, do one of the following: ■ To retain the factory setting, check Loop (that is, the system uses the clock of the far-end connection). ■ To change the setting, check Local (that is, the clock is free-running). NOTE: The MERLIN LEGEND system must be set to Loop if the clock Source is coming from the network.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 August 1998 Page 3-28 T1 Switched 56 – Network 3 Use these instructions only if channels on a 100D module are to be programmed as T1 Switched 56 channels. The instructions provided in the “T1 Service” section must be completed first.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options 3. Issue 1 August 1998 Page 3-29 Select both the Incoming and Outgoing Signaling Type. ■ Select either Wink, Auto, or Delay. The factory setting is Wink. The Incoming Signaling Type selected will determine the Incoming Routing Method: ■ If the Incoming Signaling Type is set to Auto, the Incoming Routing Method is Line Appearance Routing.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-30 3 PRI Service Use these instructions only if the type of service on a 100D module is PRI. Otherwise, skip to the next section, “Tie Trunks.” NOTE: For private PRI network trunks, see the “T1 Service” section earlier in this chapter and the Network Reference. Do not use the PSTN PRI service.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 August 1998 Page 3-31 Module Information 3 Use the procedure in this section to fill in module information on pages 1 and 2 of Form 3b, Incoming Trunks: DS1 Connectivity (100D Module). Then proceed to the next section, “PRI Options.” Planning Form Instructions On Form 3b (page 1), Incoming Trunks: DS1 Connectivity (100D Module), for each 100D module with PRI service: 1.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options 7. Page 3-32 Under the Line Compensation heading: a. Fill in the approximate distance (number of cable feet) between the 100D module and its CSU or other far-end connection in the space before Cable Feet. b. Use Table 3–4 to select the line compensation setting needed. (The factory setting is 1.) Table 3–4.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options 9. 10. 11. 12. Issue 1 August 1998 Page 3-33 If assigning backup synchronization: a. In the box that describes the 100D module providing secondary synchronization, check Secondary. b. In the box that describes the 100D module providing tertiary back up, check Tertiary.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 August 1998 Page 3-34 Planning Form Instructions 1. 2. To assign B-channels to groups, determine which channels to group together and then record each group on Form 3b (page 3), under the B-Channel Groups heading: a. Write the group number (1−80) under the B-Channel Group No. heading (start with 1 and number sequentially). b.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Issue 1 August 1998 Lines/Trunks Selecting Line/Trunk Options d. 3. Page 3-35 If the group has incoming services assigned, do one of the following: ■ If the routing will be Dial Plan Routing (Hybrid/PBX mode only), check Dial Plan Routing. ■ If the routing will be by line appearance, check Line Appearance.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options 5. Issue 1 August 1998 Page 3-36 c. In the Total Digits in Dialed Number cell, write the total number of digits (0−14) expected in the dialed number; 0 is a wildcard, that is, match any number. (Contact the service provider for the appropriate number.) d.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options b. Issue 1 August 1998 Page 3-37 In the Call Type cell, indicate the type(s) of calls that will be associated with the pattern by doing one of the following: ■ If all outgoing calls will be voice calls (for example, Megacom WATS), write Voice. ■ If all outgoing calls will be data only (for example, ACCUNET), write Data.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Issue 1 August 1998 Lines/Trunks Selecting Line/Trunk Options 9. Page 3-38 If available, assign a test telephone number that is used for maintenance by the service provider. For each 100D module with a PRI service type, write the test telephone number (up to 12 digits) used for maintenance next to the module number under the Test Telephone Numbers heading on Form 3b (page 10).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-39 3 Tie Trunks Use these instructions only if the system has tie trunks, including tie trunks emulated through a DS1 connection. Otherwise, skip to the next section, “DID Trunks (Hybrid/PBX Mode Only).” If configuring T1-Tie trunks, including those with Switched 56 digital data service, complete the instructions in the “T1 Service” section first.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 August 1998 Page 3-40 NOTES: 1. Check the same signaling type used by the system to which you are connecting. For incoming-only or two-way tie trunks, the incoming type must be the same as the outgoing type of the remote system. For outgoing-only or two-way tie trunks, the outgoing type must be the same as the incoming type of the remote system. 2.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options ■ Issue 1 August 1998 Page 3-41 If the tie trunks are connected directly to a system that uses type 5 signaling and is located near this system, check 5. NOTE: When connecting a MERLIN LEGEND switch to a DEFINITY switch, use the Type 5 signaling type. 5. To select dial mode: a.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options DID Trunks (Hybrid/PBX Mode Only) Page 3-42 3 Use these instructions only if Direct Inward Dial (DID) trunks are connected to the system. Otherwise, skip to the next section, “NI-1 BRI Connectivity.” ! SecurityAlert: DID numbers that correspond to the remote access code can be used to make calls on the system’s trunks, leading to toll abuse and/or fraud.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 August 1998 Page 3-43 Planning Form Instructions 1. 2. 3. 4. 5. 6. On Form 3d, under the Type heading, do one of the following: ■ To keep the factory setting, check the Wink-Start box. ■ To change the type, check the Immediate-Start box.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options 7. Page 3-44 Select the disconnect time for each DID trunk by doing one of the following under the Disconnect Time heading: ■ To keep the factory setting, check 500 ms. ■ To change the disconnect time, write the new value (10 to 2550 ms) in the Other column. Proceed to the next section, “NI-1 BRI Connectivity.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 August 1998 Page 3-45 MLH service may be configured in either a linear or circular pattern. Current testing of the MERLIN LEGEND system with the CO switches supports linear hunting on a Lucent Technologies 5ESS switch, and circular hunting on the Northern Telecom DMS-100 and Siemens SSC EWSD switches.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-46 Refer to the NI-1 BRI Planner form for the information needed to complete the next sections. 4. Indicate the Service Configuration of the Central Office switch: ■ If configured with IOC package “S”, place a check in the IOC “S” column under the “Service Configuration” heading.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Issue 1 August 1998 Page 3-47 The primary, secondary and tertiary clock sources, all three of which should be programmed if possible, should be set in the following order: 1. The loop clock sources on BRI ports with DSLs in service. If at all possible, all three clock sources should be on the same 800 NI-BRI module. 2.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-48 3 Timers Timers ensure that the system takes the appropriate corrective action when the expected response is not received from the network during normal operation. ! CAUTION: Since incorrect settings can hinder the operation of BRI facilities, consult with a Lucent Technologies representative or authorized dealer before making changes.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Selecting Line/Trunk Options Page 3-49 Compensating for Slow Dial Tone (International) 3 If this system is being installed outside of the US, problems can arise because of slow dial tone from local telephone companies due to the limitations of their switching equipment. If this is the case, be aware of the following: ■ Users should be instructed to wait for dial tone before they dial.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Lines/Trunks Page 3-50 Assigning Lines/Trunks 3 This section contains instructions for assigning lines/trunks to telephones and Direct-Line Consoles. NOTE: To assign lines/trunks to data-only stations, follow the instructions in Chapter 5, “Data Communications.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Lines/Trunks 3. 4. Issue 1 August 1998 Page 3-51 For any adjuncts connected to an MLX telephone using an MFM, fill in the following user information from Form 2b, System Numbering: Digital Adjuncts, on Forms 4e and 5c in the Connected to MLX extension No. space: a. Write the extension number in the Extension No. space. b.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-53 22 24 24 28 21 23 23 27 10 15 5 3 8 2 7 9 4 20 13 18 12 17 19 14 28 3 2 1 Figure 3–2. 8 SA Orig.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-54 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON 5 10 11 23 4 9 12 24 SA Orig Only 3 8 13 25 SA Voice 2 7 14 26 SA Ring 1 6 15 27 16 28 17 29 18 30 19 31 20 32 21 33 22 34 Figure 3–3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Guidelines for Button Assignments Page 3-55 3 Use the following guidelines for assigning buttons to telephones or to adjuncts connected to an MLX telephone. NOTE: When assigning buttons to telephones or adjuncts, keep in mind that BRI lines are not automatically assigned to telephones or DLCs.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Issue 1 August 1998 Page 3-56 For single-line telephones, analog modems, fax machines, or any other device connected to an 012 T/R, 016 T/R, or 008 OPT module: ■ The settings for SA buttons can be changed (see below); however, factory settings should be adequate to meet most user needs, since SA buttons can be used to make and receive both inside and outside calls.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-58 22 24 26 28 21 23 25 27 5 10 15 20 4 9 14 19 3 8 13 18 2 Icom Voice 7 12 17 1 Icom Ring 6 11 16 MLX-28D MLX-20L MLX-10 or ML X-10DP Key Mode: Up to 8 personal line buttons are assigned beginning with button 3. Figure 3–4. Behind Switch Mode: One prime line button is assigned to button 3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-59 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON 5 10 11 23 4 9 12 24 3 8 13 25 Icom Voice 2 7 14 26 Icom Ring 1 6 15 27 16 28 17 29 18 30 19 31 20 32 21 33 22 34 Figure 3–5.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Guidelines for Button Assignments Page 3-60 3 This section contains guidelines for assigning buttons in Key or Behind Switch mode. Key Mode Use the following guidelines to assign buttons for a system in Key mode. NOTE: When assigning buttons in Key mode, keep in mind that BRI lines are not automatically assigned to telephones or DLCs.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Issue 1 August 1998 Page 3-61 Behind Switch Mode 3 Use the following guidelines to assign buttons for a system in Behind Switch mode. NOTE: For adjuncts connected using an MFM, you should change the Button 2 assignment to ICOM Orig Only and remove the Button 3 assignment.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Page 3-62 3 Direct-Line Consoles Use these instructions only if the system has one or more DLCs. Otherwise, proceed to Chapter 4, “Features,” to record feature assignments on the forms for each extension. NOTE: For more information on DLCs, see the Feature Reference.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 3 Lines/Trunks Assigning Telephone Buttons Issue 1 August 1998 Page 3-64 If the system includes a loudspeaker paging system, consider assigning a programmed Loudspeaker Paging button to DLC positions for one-touch access to the paging equipment. If the system has fewer than 30 lines, the operator-only features (Alarm, Night Service, and Send/Remove Messages) are factory-assigned as shown in Figure 3–6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Issue 1 August 1998 Features Page 4-1 4 Features 4 The system offers many optional features. This chapter contains instructions for assigning features in the following categories: ■ Telephone and Extension Features. Individual telephones, consoles, or adjuncts are assigned these features. Some features may be assigned to other equipment at an extension. ■ Operator Features.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Telephone and Extension Features Page 4-2 4 This section contains instructions for assigning some optional features to extensions.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Issue 1 August 1998 Page 4-4 Queued Call Console (Hybrid/PBX Mode Only) 4 Use these instructions if the system includes one or more QCCs. Otherwise, skip to the next section, “Pool Dial-Out Code Restriction (Hybrid/PBX Mode Only).” 4 Planning Form Instructions 1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Calling Restrictions Page 4-5 4 This section contains instructions to restrict selected extensions from making outside calls — for example, for telephones in a reception area and to control toll-call abuse but still allow local and intercom calls.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Forced Account Code Entry Page 4-6 4 This section contains instructions for setting up the system to associate calls with corresponding accounts, clients, or projects for billing and accounting purposes. 4 Planning Form Instructions Use Form 6b to identify extensions requiring Forced Account Code Entry.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Remote Call Forwarding Page 4-7 4 This section contains instructions to allow users to forward calls to outside numbers and to allow users to “screen” their calls through use of the Forwarding Delay option.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features 3. Page 4-8 If Remote Call Forwarding is enabled, do one of the following: ■ If you wish to disable the Forwarding Delay option, enter 0 in the Delay (0–9) column under the Remote Call Forwarding heading on Form 6b. This causes incoming calls to be forwarded immediately.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Trunk-to-Trunk Transfer Page 4-9 4 This section contains instructions to allow or disallow trunk-to-trunk transfer at each extension. If trunk-to-trunk transfer is disallowed on an extension in a private network, the extension cannot transfer an outside call to a local system trunk connected to the PSTN. See the Network Reference for more information.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Page 4-10 4 HotLine The HotLine feature is available only for single-line telephones and devices connected to a port on an 008 OPT, 012 T/R, or 016 T/R module. A single-line telephone connected to an MFM cannot use the HotLine feature. This feature enables you to set up a telephone to dial one specific number once the telephone goes off-hook.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Page 4-11 4 Extension Copy The Extension Copy feature enables you to copy an extension’s programmed buttons (with some exceptions) to one or more extensions. The features are individually programmed on one extension to create a template that can then be copied to other extensions in the system.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Table 4–1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Table 4–1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Page 4-14 4 Planning Form Instructions 1. On page 1 of Form 4a and/or Form 4c, write the extension number of the Master Extension and the extensions to which this template will be copied. 2. Complete the Button Diagram on page 2 of Form 4a and/or Form 4c, assigning features to the buttons. 3.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Issue 1 August 1998 Page 4-15 Planning Form Instructions 1. After assigning Individual Coverage for each receiver telephone, locate the appropriate form for each sender telephone (Form 4b, 4d, 4f, 5a, or 5b) 2. Under the Primary Cover Ring Delay heading, do one of the following: 3. ■ To keep the factory-set delay, check the 2 rings box.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Service Observing Page 4-16 4 This section contains instructions for setting up Service Observing so that a designated observer can monitor a call at any station that is a member of the Service Observer’s group. Service Observing is available only in Release 6.1 and later systems.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Telephone and Extension Features Issue 1 August 1998 Page 4-17 Planning Form Instructions Determine which stations will be assigned as Service Observers and complete the following on page 1 of Form 4d and 5b: ■ In the Centralized Programming Requirements section, check the Assign Service Observing Button box for each MLX telephone that will have a Service Observing button assigned.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Operator Features Operator Features Page 4-18 4 Operator features apply only to DLCs, QCCs, and any Direct Station Selectors (DSSs) connected to them.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Operator Features Page 4-19 Queued Call Console (Hybrid/PBX Mode Only) 4 Use these instructions only if the system has one or more QCCs. Otherwise, skip to the next section, “Direct Station Selector.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Operator Features Automatic Hold or Release Page 4-20 4 This section contains instructions to specify whether a call that is in progress on a Call button is automatically put on hold (Automatic Hold) or disconnected (Automatic Release), when the operator presses another Call button.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Operator Features Page 4-21 4 Elevate Priority This section contains instructions to arrange the QCC queue so that important business calls are answered first. NOTE: During high-volume calling periods this means that only high-priority calls are delivered to a QCC within a reasonable amount of time, and low-priority calls go unanswered.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Operator Features Page 4-22 4 Planning Form Instructions Under the Message Center heading on Form 6a, do one of the following: ■ To indicate that no message center operator is assigned, check the No box. ■ To assign a message center, check the second box and write the extension of the QCC operator position in the space provided (see Form 2a or 5d).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Operator Features Position-Busy Backup Page 4-23 4 This section contains instructions to assign another telephone to receive calls when all QCC operator consoles are in a position-busy state. Only a calling group can be assigned as a backup for a QCC operator position. If a backup is not designated, the system does not allow the last available operator position to go into the position-busy state.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Operator Features Page 4-24 4 Call Types This section contains instructions to assign a QCC operator to receive certain types of calls and to set the QCC queue priority level. 4 Planning Form Instructions The Group Coverage Calls section on the back of Form 6a will be completed later in this chapter. Under the Call Types heading on Form 6a (page 2): 1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Operator Features Direct Station Selector Page 4-25 4 Use these instructions only if the system has Direct Station Selectors (DSSs) connected to MLX operator consoles. Otherwise, skip to the next section, “Group-Assigned Features.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features Group-Assigned Features Page 4-26 4 The system offers the following features to facilitate the call-handling responsibilities of groups of users: ■ Call Pickup Groups ■ Group Paging ■ Coverage ■ Group Calling This section contains instructions for recording information about these features.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features Call Pickup Groups Page 4-27 4 This section contains instructions for assigning this feature to employees who work in a common area and who do not have a support person for coverage. You can assign up to 30 call pickup groups with up to 15 telephones for each group. Each telephone can be assigned to only one group.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features Page 4-28 4 Planning Form Instructions 1. Determine the number of paging groups needed. 2. For each group, write the name of the group, such as Sales, in the Group ID space on Form 7b. 3. To change the factory-set extension numbers: a. Write the new numbers in the Renumber to space. b.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features Individual Coverage Page 4-29 4 This section contains instructions to allow an arrangement in which calls from one sender are covered by one or more receivers. A receiver can provide primary Individual Coverage or secondary Individual Coverage.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features Page 4-30 4 Group Coverage In Group Coverage, senders are organized into groups, and calls received by any member of the group are sent to a receiver. Any type of telephone (excluding QCCs) can be a member of a coverage group; however, no individual sender can be a member of more than one group.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features 4. Issue 1 August 1998 Page 4-31 On Form 7c: a. Write the group number in the Group No. space. Start with 1 and number the groups sequentially. NOTE: If a group is the coverage group for AUDIX Voice Power1 (the factory setting is Group No. 30 but can be changed), write AUDIX by the group number and list the extensions of AUDIX Voice Power subscribers (see Form 2a). b.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features Page 4-32 4 Group Calling This section contains instructions to group the telephones of people (such as ticketing agents) who handle the same type of call. Through the Group Calling feature, all telephones in the group are assigned to a single extension number that is used by both inside and outside callers to reach the group.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features Issue 1 August 1998 Page 4-33 Planning Form Instructions 1. Review the Employee Communication Survey analysis and determine the number of calling groups needed, using the following guidelines: ■ Assign up to 32 calling groups with up to 20 members for each group. Each telephone user can be a member of only one calling group.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Issue 1 August 1998 Features Group-Assigned Features c. Page 4-34 Do one of the following: ■ To use a factory-set extension number, write the number in the space provided (770 for group 1, 771 for group 2, and so on).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features Issue 1 August 1998 Page 4-36 ■ If the number of waiting calls is less than the value programmed for Threshold 1 or drops below that level, the LED is unlit. ■ If the number of waiting calls is greater than or equal to the Threshold 1 value but less than the Threshold 2 value, the LED flashes.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features Issue 1 August 1998 Page 4-37 to the Overflow receiver. If the Overflow Threshold Time is the primary source for overflow, set the Overflow Threshold to a large number of calls (for example, 99 calls). If you want calls to overflow based on the number of calls in the queue, disable the Overflow Threshold Time by setting it to 0 seconds. In Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features 3. 4. Issue 1 August 1998 Page 4-38 Under the Primary Delay Announcement heading, do one of the following: ■ If there are no announcement devices, check the No box and proceed to Step 4. ■ To designate one or more announcement devices, check the second box and write the extension numbers for the devices in the space provided (see Form 2a or 2b).
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features 6. 7. 8. 9. 10. 11. Issue 1 August 1998 Page 4-39 Under the First Calls-in-Queue Alarm Threshold heading, do one of the following: ■ To keep the factory setting, check the 1 Call box. ■ To change the factory-set number of calls allowed in the queue before members are notified with a flashing LED, check the second box and write the number of calls (up to 99) in the space provided.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features Group-Assigned Features 12. 13. 14. Issue 1 August 1998 Page 4-40 Under the Overflow Threshold Time heading, do one of the following: ■ To keep the factory setting and disable the Overflow Threshold Time, check the 0 seconds box. ■ To change the threshold, check the second box and write the maximum number of seconds (1–900) calls wait in the queue in the space provided.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features System Features Page 4-41 4 System features affect all users and all or most telephones. For more information on system features, see the Feature Reference.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-42 4 Transfer Options This section contains instructions for setting the following Transfer feature options to allow users to transfer outside or inside calls to another telephone: ■ Transfer Return Interval ■ One-Touch Transfer ■ Transfer Audible ■ Type of Transfer NOTES: 1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features 3. Page 4-43 Under the Transfer Audible heading, do one of the following: NOTE: If programmed for Music On Hold and a music source is provided, outside callers who are transferred to a calling group, are waiting in the queue, or outside callers who are parked or camped-on, will hear music while they are waiting.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-44 4 Automatic Callback This section contains instructions for setting the number of rings the system should use to alert a caller about a callback attempt. After the specified number of rings, the system abandons the callback attempt.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Station Message Detail Recording (SMDR) Page 4-45 4 Use these instructions only if connecting a Station Message Detail Recording (SMDR) device or call accounting application. Otherwise, skip to the next section, “Inside Dial Tone.” This section contains instructions for setting up SMDR to keep track of telephone usage.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Issue 1 August 1998 Page 4-46 If Talk Time is enabled, an asterisk (*) indicates an abandoned call. This occurs when the calling party disconnects a call being directed to an Auto Login or Auto Logout calling group before a member answers, even if the call was answered elsewhere in the system (unless the call is on a loop-start facility that does not have reliable disconnect supervision). NOTES: 1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Inside Dial Tone Page 4-47 4 This section contains instructions for specifying whether the system uses an inside dial tone that is different from or the same as outside line/trunk dial tone. The factory setting is for a different inside dial tone. How you set the system for dial tone is a matter of preference.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-48 Calls to Unassigned Extensions 4 This section contains instructions for designating that calls made to unassigned extension numbers by remote access users or on DID or dial-in tie trunks are redirected to another extension number, the QCC queue, or a calling group instead of to the primary operator.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-49 4 Recall Timer This section contains instructions for designating the length of the switchhook flash sent when Recall is used to disconnect a call and receive a new dial tone without hanging up. The interval of the switchhook flash and how Recall works depends on the type of telephone being used. For multiline telephones, the factory setting is 450 ms.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features 4 Allowed Lists ! Page 4-50 SecurityAlert: If you assign a 0 (zero) as the first digit for any entry in an Allowed List, any toll restrictions assigned for calls to numbers that can be placed by local or toll operators are removed. Use the instructions in this section and the next (“Disallowed Lists”) only if calling restrictions are assigned to any telephones.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-51 4 Planning Form Instructions On Form 6e: 1. Write the name of the list in the space next to the list number. 2. Write the allowed area codes, exchanges, and/or star codes in the spaces provided (a maximum of 10 entries for each list). 3. If star codes are included in the Allowed List, the Second Dial Tone Timer must also be programmed.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Issue 1 August 1998 Page 4-52 You can design up to eight lists with a maximum of 10 numbers. Each number can have up to 11 digits, for example, a leading 1 (if a toll-call prefix is required for dialing) followed by the area code and telephone number. Star codes (such as *67) may also be included in the list to block users from accessing special services offered by the Central Office.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-53 3. Write the extension numbers of the telephones that you want to assign to the list in the Disallow to Ext. Nos. column (see Form 2a). 4. Disallowed List Class-of-Restriction assignments apply to all remote access users and cannot be assigned on an individual basis unless barrier codes are used.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-54 4 Night Service Use these instructions only if Night Service is used for after-hours telephone operation. Otherwise, skip to the next section, “Labeling.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-55 Night Service with Outward Restriction 4 This section contains instructions for setting Night Service so that only authorized users can place non-emergency calls when Night Service is in effect. This prevents unauthorized after-hours use of telephones. Calls to non-local UDP extensions can be made even while Night Service restricted.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Night Service with Time Set Page 4-56 4 This section contains instructions for setting the system to automatically turn Night Service on and off at the times and on the days of the week you specify. This ensures that after-hours calls are handled properly even if an operator forgets to turn on Night Service.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-57 4 Labeling Labeling enhances the capability of display telephones used with the system.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-58 4 System Speed Dial This section contains instructions for designating systemwide, frequently used numbers. You can assign and store up to 130 three-digit System Speed Dial codes. To call one of these numbers, a caller presses the Feature button and dials a three-digit code.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Automatic Route Selection (Hybrid/PBX Mode Only) ! Page 4-59 4 SecurityAlert: ARS should always be used for the best security protection. This section contains instructions for using Automatic Route Selection (ARS) to allow the most cost-effective use of lines/trunks connected to the system, which can mean significant savings for the customer’s business.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Issue 1 August 1998 Page 4-60 Keep in mind that for 10-digit toll calls, callers must dial 1 before dialing the area code, even if they don’t normally need to dial a prefix to make a toll call. Figure 4–1 provides a sample of a completed ARS worksheet. Planning Form Instructions 1. Review Form 2c, System Numbering: Line/Trunk Jacks, for the types of lines/trunks available. 2.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features 5. Issue 1 August 1998 Page 4-61 Under the Preferred Trunk Pools heading: a. Determine which of the toll trunk pools is used for calls to the greatest number of different area codes. Write the number of that trunk pool in the space next to For toll calls (Table 17). Table 17 is explained later in this chapter. b.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-62 Automatic Route Selection Worksheet* Number of exchanges in the calling area _______________ Trunk Pool No. Trunk Type 70 890 (for 303) Local in-state WATS 890 (for 719) 891 in-state WATS Cross-Co. WATS Preferred Trunk Pools For toll calls (Table 17) For local calls (Table 18) Figure 4–1.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Issue 1 August 1998 Page 4-63 This section contains instructions for using the information you recorded on the worksheet to prepare the ARS tables. The system can have as many as 20 ARS tables — 16 are programmed and 4 are factory set (Dial 0, Special Number, Default Local, and Default Toll tables).
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features 3. Issue 1 August 1998 Page 4-64 Do one of the following: ■ If this is not a 1+7 table, skip to Step 4. ■ If this is a 1+7 table, do one of the following: — If users do not need to dial a to reach numbers within their own area code, check the not within area code box (factory setting). — If users need to dial a to reach numbers within their own area code, check the within area code box. 4.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-65 Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) 1 Table No.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-66 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) 7 Table No.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Issue 1 August 1998 Page 4-67 For each of the 12 routes (six for each subpattern), you can specify a Facility Restriction Level (FRL). The FRL is used to refine the route selection process still further. Each route is assigned an FRL from 0 through 6 (6 is the most restricted). Each telephone is also assigned an FRL from 0 through 6 (0 is the most restricted).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-68 Example: If a business uses a different long-distance company for calls to nine area codes in Canada, accessing the alternate long-distance company lines requires getting a local line and dialing seven digits. The completed form for the Area Code Table that routes these calls to the alternate long-distance company lines is shown in Figure 4–5.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-69 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) 3 Table No.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features 5. Issue 1 August 1998 Page 4-70 If the system must absorb certain leading digits dialed by users to place calls on a particular pool, enter a number in the same row as the pool number, in the Absorb column. Use the number 0 if you do not want absorption. Assign a value of 1 through 11 according to the number of digits you want absorbed, starting with the first digit dialed.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features Page 4-71 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) 4 Table No.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features 6. Issue 1 August 1998 Page 4-72 To complete the Call Type column, enter one of the following: ■ For voice only calls, write V. ■ For data only calls, write D. ■ For both voice and data calls, write Both. NOTE: Pools should be labeled as Voice unless they can support digital data. Both can be used for BRI, PRI, and private network PRI pools.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 4 Features System Features 9. Issue 1 August 1998 Page 4-73 If restricting extensions, private network calls, and remote access users from specific routes, locate Form 6g, Call Restriction Assignments and Lists: a. Under the ARS Restriction Level heading on each telephone form, write the value (0 to 6) you want to assign. b.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Issue 1 August 1998 Data Communications Page 5-1 5 Data Communications 5 In addition to voice communications capabilities, the system also supports data and video communications to enable users to send or receive data, or establish group or personal video conferences. NOTE: To configure the switch to support data communications across a private network, see the Network Reference for information.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Issue 1 August 1998 Data Communications Page 5-2 6. Configuring MLX jacks for 2B Data (2 B-channel) connectivity. This allows video systems to use both B-channels on a single MLX jack to establish high-speed video connections at data rates of up to 128-kbps. NOTE: For additional information on 2B Data/Video and for information on connecting video systems to the MERLIN LEGEND system, refer to the Data and Video Reference.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Terminology Page 5-3 5 Terminology The following terms are used in this chapter: ■ Data Station. A hardware configuration used to send and receive data (and sometimes voice signals, depending on the equipment).
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Terminology Issue 1 August 1998 Page 5-4 ■ Modem/ISDN Terminal Adapter Pool. A special type of hardware configuration that combines one or more pairs of DCEs to enable communication between modems and ISDN terminal adapter data stations. A pair consists of one modem and one ISDN terminal adapter.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications About Data and Video Communications Page 5-5 5 This section provides a high-level overview of the system’s data and video communications capabilities, followed by more detailed information about some of the equipment and concepts introduced in this overview.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Page 5-6 5 Data Stations A data station is a hardware configuration used to send and receive data (and/or voice, depending on the equipment).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Modem Data Stations Page 5-7 5 A modem data station uses a modem as its DCE to send and receive data. The modem converts digital signals from the DTE at the originating station into analog signals so the data can be transmitted over analog telephone lines/trunks.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Page 5-8 5 Analog Voice and Modem Data This type of modem data station includes an analog multiline telephone, a modem, and a DTE (a data terminal or PC) (see Figure 5–1). The modem connects to the control unit through the T/R interface of a General-Purpose Adapter (GPA).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Page 5-9 5 Modem Data-Only This type of modem data station includes only DTE and a modem (see Figure 5–2). The modem connects to the control unit through an analog port on a T/R module.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Page 5-10 5 MLX Voice and Modem Data This type of analog data station includes an MLX telephone in addition to the DTE and modem (see Figure 5–3). The modem connects to the MLX telephone through the T/R interface of the Multi-Function Module (MFM), which is installed in the MLX telephone.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications ISDN Terminal Adapter Data Stations Page 5-11 5 An ISDN terminal adapter data station uses an ISDN terminal adapter as its DCE to send and receive data and connects to a digital extension jack (MLX port) on the control unit.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Page 5-12 MLX Voice and ISDN Terminal Adapter Data 5 This type of ISDN terminal adapter data station includes an MLX telephone in addition to the DTE and ISDN terminal adapter (see Figure 5–4). The ISDN terminal adapter connects to the control unit through an MLX port.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Page 5-13 5 ISDN Terminal Adapter Data-Only This type of digital data station includes only the DTE and ISDN terminal adapter. The ISDN terminal adapter connects the DTE to the system through an MLX extension jack on the control unit (see Figure 5–5).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Page 5-14 5 Summary of Data Station Configurations Table 5–1 describes the extension jacks and equipment required for each data station configuration. Table 5–1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Data Hunt Group Configurations Page 5-16 5 The following DHG configurations work on the system: ■ ISDN Terminal Adapters. Allows communications with the local host computer or a workstation (gateway) to a LAN. ■ Modems. Allows communications with the local host computer or a workstation (gateway) to a LAN.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Group Videoconferencing Page 5-17 5 A group videoconferencing system consists of a video camera, an audio unit, and a display screen (such as a television) that connect to a coder-decoder (CODEC). The CODEC converts the analog voice and video signals into digital form for transmission, and converts the digital signals received back into analog form.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications About Data and Video Communications Figure 5–6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Planning Overview Table 5–3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Extension Jacks Guidelines for Digital Extension Jacks Page 5-22 5 Although only one logical ID is assigned to each digital extension jack, the system automatically assigns two extension numbers: ■ The first extension number shown on Form 2a is assigned to an MLX telephone connected to the extension jack.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Extension Jacks Modem Data-Only Stations Page 5-23 5 A modem data-only station consists of a data terminal connected to the control unit using an internal or external modem. This station does not include a telephone. Assign a basic telephone extension jack on an 012 T/R, 016 T/R, or 008 OPT module; either an on- or off-premises extension can be connected to an 008 OPT module.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Extension Jacks Local Host Computer Data Stations Page 5-24 5 A local host computer data station consists of a local host computer, a data terminal for that computer, and one or more ISDN terminal adapters and/or modems. Assign each ISDN terminal adapter used for access to a host computer to a digital extension jack on an 008 MLX or 408 GS/LS-MLX module.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Extension Jacks Page 5-25 5 LAN Workstations A Local Area Network (LAN) consists of workstations (PCs) connected together to share resources. The system connects to the LAN through a workstation that functions as a gateway, providing ports for modem and ISDN terminal adapter connections.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Extension Jacks Page 5-26 5 Video Systems Video systems may connect to an MLX port on the MERLIN LEGEND system either directly through a BRI interface, or by way of a v.35 interface and an ISDN terminal adapter.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Lines/Trunks to Data and Video Stations Assigning Lines/Trunks to Data and Video Stations Page 5-27 5 The following types of outside lines/trunks are used to make and receive data calls to and from data stations outside of the system: ■ Loop-Start (LS).
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Lines/Trunks to Data and Video Stations ■ Issue 1 August 1998 Page 5-28 Analog/Digital Tie. This trunk type “ties” two telephone switching systems together, providing access to all telephones or data equipment on each system.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Issue 1 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-30 The system treats each data station, except for analog voice and modem data stations, as an extension with a 34-button telephone. When you choose the mode of operation (Key, Behind Switch, or Hybrid/PBX), Intercom (ICOM) or System Access (SA) buttons are assigned automatically to every extension connected to the control unit.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Lines/Trunks to Data and Video Stations 2. Page 5-31 Record the information on the appropriate data form (2a or 2b) for each data station and for each modem and ISDN terminal adapter used to communicate with a local host computer or with a workstation on a LAN: a. In the Logical ID space, write the logical ID for each extension. b. In the Extension No.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Issue 1 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-32 NOTES: 1. Do not assign System Access Voice (SA Voice) buttons to data communications equipment. 2. You must use PRI facilities with a digital data service such as ACCUNET Switched Digital Service, a Software Defined Network (SDN), T1 Switched 56 facilities, or NI-1 BRI facilities for digital data calls. 3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-33 If the system uses ARS, follow the instructions on ARS earlier in this book to specify routes for outgoing data calls. To restrict non-data users from dial access to data trunk pools, use the “Pool Dial-Out Code (Hybrid/PBX Mode Only)” instructions later in this chapter.
MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Features to Data Stations Assigning Features to Data Stations Page 5-35 5 Many of the features used for voice calls (as described earlier in this guide) can also be assigned to data stations. This section describes these features and how to assign them to each ISDN terminal adapter or modem data station.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Features to Data Stations Issue 1 August 1998 Page 5-36 ■ Personal Speed Dial. These 2-digit numbers are programmed for quick dialing of frequently used numbers. The dialing sequence requires a dial-out code for outside calls. ■ Privacy. This feature prevents loss of data by ensuring that data transmission is not interrupted accidentally.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Features to Data Stations Pool Dial-Out Code (Hybrid/PBX Mode Only) Page 5-37 5 Use these instructions only if the system is operating in Hybrid/PBX mode. The factory setting is for all extensions, including data stations, to be restricted from using all dial-out access codes.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Features to Data Stations Forced Account Code Entry Page 5-38 5 The Forced Account Code Entry feature is used for billing or for tracking data calls by requiring data extension users to enter account codes (1 to 16 digits) for outside calls. Assign this feature to data stations so that you can associate outgoing data calls with specific client accounts.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Assigning Features to Data Stations Page 5-39 5 Planning Form Instructions 1. Using Form 3f, Automatic Route Selection Tables and Form 3g, Automatic Route Selection Default and Special Numbers Table, review the values assigned to the routes. 2.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Creating Data Hunt Groups Creating Data Hunt Groups Page 5-40 5 Use these instructions if the system has a group of modems or ISDN terminal adapters. DHGs are data calling groups that provide uniform call distribution among a group of modems or a group of ISDN terminal adapters (such as the Ascend Pipeline 25PX or 50).
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Creating Data Hunt Groups Issue 1 August 1998 Page 5-41 Planning Form Instructions Make enough copies of Data Form 2, Data Hunt Groups, for the number of data hunt groups you plan. For each DHG: 1. Write the group number (1–32) in the Group Number space. 2. Write the name of the group in the Group ID space. 3. Write the factory-set extension number for the DHG in the space provided.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Digital Data/Video Stations Digital Data/Video Stations Page 5-42 5 Use these instructions if the system has digital data/video endpoints. NOTE: See the Network Reference for information on digital data/video stations on a private network.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 5 Data Communications Digital Data/Video Stations 4. Issue 1 August 1998 Page 5-43 In the Digital Facilities space, enter the method used to access incoming and outgoing facilities. a. b. In the Digital Facilities In space, enter one of the following for incoming data/video calls: 1. If personal lines are used to receive data/video calls, enter the line/trunk number for each personal line. For example, 801/802. 2.
MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 6 Modifications Page 6-1 6 Modifications 6 This chapter contains instructions for adding trunks, auxiliary equipment, or more telephones to an existing system.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 6 Modifications Preparation Page 6-2 6 Preparation To prepare for modifying the system: 1. Collect the package of completed planning forms. Although you may need to revise only one or two forms, you should have all completed forms available for reference. 2. Review Chapter 1, “Before You Begin,” for details on preparation for planning activities. 3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 6 Modifications Adding to the System Table 6–1.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 6 Modifications Adding to the System 2. 3. 4. Issue 1 August 1998 Page 6-4 On Form 1 (page 2), System Planning, review the completed Control Unit Diagram and determine whether the module type needed is present. Do one of the following: ■ If the module is not in the control unit, skip to Step 4. ■ If the module type needed is already in the control unit, proceed to Step 3.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 6 Issue 1 August 1998 Modifications Adding to the System 5. Page 6-5 Do one of the following: NOTE: Placing additional modules in the control unit requires a recalculation of unit loads. See Appendix F, "Unit Load Calculation". ■ If the control unit has an available slot to the right, and the guidelines permit placement there, proceed to Step 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 6 Issue 1 August 1998 Modifications Adding to the System Table 6–3. Page 6-6 Adding Auxiliary Equipment If Adding ... Complete Maintenance Alarm, Music On Hold, Loudspeaker Paging Form 2c, System Numbering: Line/Trunk Jacks Table 6–4. Adding New Extensions If Adding ...
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Upgrading 7 Page 7-1 7 Upgrading ! 7 WARNING: The following procedures are to be used by qualified technicians or service personnel only. Installation or maintenance of this product by anyone other than qualified personnel may damage or impair the product; your limited warranty does not cover such damage. For details, see your limited warranty in Appendix A, “Customer Support Information.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 7 Upgrading Upgrading to Release 6.1 Upgrading to Release 6.1 Page 7-2 7 This section contains an overview of upgrading from Releases 1.0, 1.1, 2.0, 2.1, 3.0, 3.1, 4.0, 4.1, 4.2, 5.0, and 6.0 to Release 6.1. Upgrade Overview 7 To upgrade to Release 6.1, you must back up, convert, and restore system programming information. Any version of SPM may be used to perform the system back up.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 7 Upgrading Upgrading to Release 6.1 Page 7-3 7 Compatibility It is important to understand the compatibility between files created on each of the different versions of SPM, not only for upgrading, but also for programming. Table 7–1 summarizes programming compatibility. (It is assumed that the majority of the programming is done in surrogate mode and backed up on disk). Table 7–1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 7 Upgrading Upgrading to Release 6.1 Table 7–1. Page 7-4 Programming Compatibility (Continued) SPM Version Program Backup from Restore on 1.0 1.1 2.0/2.1 3.0 3.1 4.0 2.16 2.1 no no no no no no no no no no 3.18 2.1 no no no yes* yes* no no no no no 4.15 2.1 no no no yes* yes* yes* no no no no 4.25 2.1 no no no yes* yes* yes* yes* no no no 5.15 2.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 7 Upgrading Release 6.1 Forms Page 7-5 7 Release 6.1 Forms Changes made to the planning forms for Release 6.1 reflect enhancements made for Release 6.1. Table 7–2 compares the planning forms for each major release. Table 7–2. Planning Forms 1.0 2.0 3.0 4.0/5.0 6.0 6.1 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 7 Upgrading Release 6.1 Forms Table 7–2. Issue 1 August 1998 Page 7-6 Planning Forms (Continued) 1.0 2.0 3.0 4.0/5.0 6.0 6.1 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 7 Upgrading Release 6.1 Forms Table 7–2. Issue 1 August 1998 Page 7-7 Planning Forms (Continued) 1.0 2.0 3.0 4.0/5.0 6.0 6.1 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 7 Upgrading Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Support Telephone Number Page A-1 Customer A Support Information Support Telephone Number A 1 In the USA only, Lucent Technologies provides a toll-tree customer Helpline (1 800 628-2888) 24 hours a day. If you need assistance when installing, programming, or using your system, call the Helpline or your Lucent Technologies representative. Consultation charges may apply.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Canadian Department of Communications (DOC) Interference Information Canadian Department of Communications (DOC) Interference Information Page A-2 1 This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 A Customer Support Information FCC Notification and Repair Information Page A-3 — The facility interface code (FIC) and service order code (SOC): For tie line connection, the FIC is TL31M and the SOC is 9.0F. For connection to off-premises stations, the FIC is OL13C and the SOC is 9.0F. For equipment to be connected to DID facilities, the FIC is 02RV2-T and the SOC is AS.2.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Installation and Operational Procedures Installation and Operational Procedures Page A-4 1 The manuals for your system contain information about installation and operational procedures. ■ Repair Instructions.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information DOC Notification and Repair Information Page A-5 This equipment returns answer supervision on all DID calls forwarded back to the PSTN.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 A Customer Support Information Renseignements sur la notification du ministère des Communications du Canada ! Page A-6 CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority or electrician, as appropriate.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 A Customer Support Information Renseignements sur la notification du ministère des Communications du Canada Page A-7 AVERTISSEMENT: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas.
MADE IN U.S.A. This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference reguations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère Communications du Canada.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Security of Your System: Preventing Toll Fraud Security of Your System: Preventing Toll Fraud Page A-9 1 As a customer of a new telephone system, you should be aware that there is an increasing problem of telephone toll fraud. Telephone toll fraud can occur in many forms, despite the numerous efforts of telephone companies and telephone equipment manufacturers to control it.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Toll Fraud Prevention Page A-10 To minimize the risk of unauthorized access to your communications system: ■ Use an unpublished Remote Access number. ■ Assign access codes randomly to users on a need-to-have basis, keeping a log of all authorized users and assigning one code to one person. ■ Use random-sequence access codes, which are less likely to be easily broken.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Toll Fraud Prevention Physical Security, Social Engineering, and General Security Measures Page A-11 1 Criminals called hackers may attempt to gain unauthorized access to your communications system and voice messaging system in order to use the system features.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Toll Fraud Prevention ■ Page A-12 Customers should also take advantage of Lucent Technologies monitoring SM services and devices, such as the NetPROTECT family of ® fraud-detection services, CAS with HackerTracker , and CAT Terminal with Watchdog. Call 1 800 638-7233 to get more information on these Lucent Technologies fraud detection services and products.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 A Customer Support Information Toll Fraud Prevention Page A-13 ■ In Release 3.1 and later systems, default local and default toll tables are factory-assigned an FRL of 2. This simplifies the task of restricting extensions: the FRL for an extension merely needs to be changed from the default of 3. ■ Each extension should be assigned the appropriate FRL to match its calling requirements.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Toll Fraud Prevention Security Risks Associated with the Automated Attendant Feature of Voice Messaging Systems Page A-14 1 Two areas of toll fraud risk associated with the Automated Attendant feature of voice messaging systems are the following: ■ Pooled facility (line/trunk) access codes are translated to a menu prompt to allow Remote Access.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Toll Fraud Prevention Page A-15 the MERLIN LEGEND Communications System. The MERLIN MAIL MERLIN and MERLIN LEGEND MAIL Automated Attendant feature merely accesses the RCF feature in the MERLIN LEGEND Communications System. Without these changes being made, this feature is highly susceptible to toll fraud.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Other Security Hints Other Security Hints Page A-16 1 Make sure that the Automated Attendant Selector Codes do not permit outside line selection. Multiple layers of security are always recommended to keep your system secure. Following are a number of measures and guidelines that can help you ensure the security of your communications system and voice messaging system.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Other Security Hints Educating Operators Page A-17 1 Operators and attendants need to be especially aware of how to recognize and react to potential hacker activity. To defend against toll fraud, operators should follow the guidelines below: ■ Establish procedures to counter social engineering.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Other Security Hints Establishing a Policy Page A-18 1 As a safeguard against toll fraud, follow these guidelines for your MERLIN LEGEND Communications System and voice messaging system: ■ Change passwords frequently (at least quarterly). Changing passwords routinely on a specific date (such as the first of the month) helps users to remember to do so.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Other Security Hints Choosing Passwords Page A-19 1 Passwords should be the maximum length allowed by the system.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 A Customer Support Information Limited Warranty and Limitation of Liability Limited Warranty and Limitation of Liability Page A-20 1 Lucent Technologies warrants to you, the customer, that your MERLIN LEGEND Communications System will be in good working order on the date Lucent Technologies or its authorized reseller delivers or installs the system, whichever is later (“Warranty Date”).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 A Customer Support Information Remote Administration and Maintenance Page A-22 To reduce the risk of unauthorized access through Remote Administration and Maintenance, please observe the following procedures: ■ The System Administration and Maintenance capability of a Hybrid/PBX or Key system is protected by a password. — Change the default password immediately. — Continue to change the password regularly.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 B System Forms Page B-1 B System Forms B This appendix contains one copy of each system planning form. The forms are in numerical order and organized according to planning purpose as shown in Table B–1. You should make copies of these forms and use the copies, keeping the originals for future use. Planning forms for data communications are contained in Appendix C.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 B System Forms Page B-2 Table B–1. System Forms (Continued) Used for Planning Incoming Line/Trunk Connections (Continued) Form No.
MERLIN LEGEND® Communications System Release 6.1 Employee Communication Survey Name _______________________________________ Room _______________ Extension ______________ Name of work group (Sales, Customer Service, etc.) _____________________________________________ Please answer each question below. 1. Do you regularly use any of the following outside lines? (Check any that apply) ❑ WATS ❑ FX (foreign exchange) ❑ Tie ❑ None of the above or donÕt know 2.
MERLIN LEGEND® Communications System Release 6.1 Employee Communication Survey 5. Is there a group of people with whom you share responsibilities such that is would be convenient if you could answer each otherÕs calls? ❑ No ❑ Yes With whom? _______________________________________________________________ _______________________________________________________________ 6.
MERLIN LEGEND® Communications System Release 6.1 Employee Communication Survey 11.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.
Renumber System* ❑ 2-Digit ✦ ❑ Selected Extension Numbers ❑ 3-Digit ❑ Set Up Space 100 7100 11 101 7101 3 12 102 7102 4 13 103 7103 5 14 104 7104 6 15 105 7105 7 16 106 7106 8 17 107 7107 9 18 108 7108 10 19 109 7109 11 20 110 7110 12 21 111 7111 13 22 112 7112 14 23 113 7113 15 24 114 7114 16 25 115 7115 17 26 116 7116 18 27 117 7117 19 28 118 7118 20 29 119 7119 21 30 120 7120 22 31 121 7121 23 32 122 7122 24 33
126 7126 28 37 127 7127 29 38 128 7128 30 39 129 7129 31 40 130 7130 32 41 131 7131 33 42 132 7132 34 43 133 7133 35 44 134 7134 36 45 135 7135 37 46 136 7136 38 47 137 7137 39 48 138 7138 40 49 139 7139 41 50 140 7140 42 51 141 7141 43 52 142 7142 44 53 143 7143 45 54 144 7144 46 55 145 7145 47 56 146 7146 48 57 147 7147 Shaded lines indicate possible operator positions.
149 7149 60 150 7150 52 61 151 7151 53 62 152 7152 54 63 153 7153 55 64 154 7154 56 65 155 7155 57 66 156 7156 58 6700 157 7157 59 6701 158 7158 60 6702 159 7159 61 6703 160 7160 62 6704 161 7161 63 6705 162 7162 64 6706 163 7163 65 6707 164 7164 66 6708 165 7165 67 6709 166 7166 68 6710 167 7167 69 6711 168 7168 70 6712 169 7169 71 6713 170 7170 72 6714 171 7171 Form 2a-3 Shaded lines indicate possible operator positi
175 7175 77 6719 176 7176 78 6720 177 7177 79 6721 178 7178 80 6722 179 7179 81 6723 180 7180 82 6724 181 7181 83 6725 182 7182 84 6726 183 7183 85 6727 184 7184 86 6728 185 7185 87 6729 186 7186 88 6730 187 7187 89 6731 188 7188 90 6732 189 7189 91 6733 190 7190 92 6734 191 7191 93 6735 192 7192 94 6736 193 7193 95 6737 194 7194 96 6738 195 7195 Shaded lines indicate possible operator positions.
7197 203 204 7203 107 205 206 7205 6749 108 6750 207 7207 109 6751 208 7208 110 6752 209 7209 111 6753 210 7210 112 6754 211 7211 113 6755 212 7212 114 6756 213 7213 115 6757 214 7214 116 6758 215 7215 117 6759 216 7216 118 6760 217 7217 119 6761 218 7218 120 6762 219 7219 6741 100 6742 101 6743 102 6744 103 6745 104 6746 105 6747 106 6748 N/A 7198 7199 7200 N/A 7201 7202 7204 N/A 7206 Form 2a-5 Shaded lines indicate possible o
221 7221 123 6765 222 7222 124 6766 223 7223 125 6767 224 7224 126 6768 225 7225 127 6769 226 7226 128 6770 227 7227 129 6771 228 7228 130 6772 229 7229 131 6773 230 7230 132 6774 231 7231 133 6775 232 7232 134 6776 233 7233 135 6777 234 7234 136 6778 235 7235 137 6779 236 7236 138 6780 237 7237 139 6781 238 7238 140 6782 239 7239 141 6783 240 7240 142 6784 241 7241 143 6785 242 7242 144 6786 243 7243 Shaded lines indi
148 6790 149 6791 150 6792 151 6793 152 153 7246 6794 246 247 248 249 250 251 6795 252 7252 154 6796 6797 253 254 7253 155 156 6798 255 7255 157 6799 256 7256 158 6800 257 7257 159 6801 258 7258 160 6802 259 7259 161 6803 260 7260 162 6804 261 7261 163 6805 262 7262 164 6806 263 7263 165 6807 264 7264 166 6808 265 7265 167 6809 266 7266 168 6810 267 7267 N/A 7247 7248 N/A 7249 7250 7251 N/A 7254 Form 2a-7 Shaded lines indicate poss
268 7268 170 6812 269 7269 171 6813 270 7270 172 6814 271 7271 173 6815 272 7272 174 6816 273 7273 175 6817 274 7274 176 6818 275 7275 177 6819 276 7276 178 6820 277 7277 179 6821 278 7278 180 6822 279 7279 181 6823 280 7280 182 6824 281 7281 183 6825 282 7282 184 6826 283 7283 185 6827 284 7284 186 6828 285 7285 187 6829 286 7286 188 6830 287 7287 189 6831 288 7288 190 6832 289 7289 191 6833 290 7290 192 6834 291 7
196 6838 197 6839 198 6840 198 6841 200 6842 294 295 296 7294 297 298 299 7297 N/A 7295 7296 7298 7299 Shaded lines indicate possible operator positions. ✦ Factory Setting * The system capacity for Personal Directories is decreased by one whenever an MLX-20L telephone is connected to an MLX port. † Use Form 2b for adjuncts connected via MFM. ‡ Ringing Frequency is programmable on the 016 T/R module only. # The maximum number of VMI ports is 24. ** The maximum number of CTI links is 1.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 2b System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts Factory-Set Log.
MERLIN LEGEND® Communications System Release 6.1 Form 2b (Continued) System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts Factory-Set Log.
MERLIN LEGEND® Communications System Release 6.1 Form 2b (Continued) System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts Factory-Set Log.
MERLIN LEGEND® Communications System Release 6.1 Form 2b (Continued) System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts Factory-Set Log.
MERLIN LEGEND® Communications System Release 6.1 Form 2b (Continued) System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts Factory-Set Log.
MERLIN LEGEND® Communications System Release 6.
Loudspeaker Page, Line/Trunk No(s). _____________________ Loop-Start Reliable Disconnect* ■ No ✦ ■ Yes Jack Type (LS, GS, Log. DID, Tie, etc.) ID Line/ Trunk No.
21 821 22 822 23 823 24 824 25 825 26 826 27 827 28 828 29 829 30 830 31 831 32 832 33 833 34 834 35 835 36 836 37 837 38 838 39 839 40 840 ✦ Factory Setting † Hybrid/PBX mode only. Pool DialOut Code†‡ Label ‡ Maximum: 11 pools with up to 80 trunks per pool. Factory settings: 70 (main), 891 (dial-in tie), 892 (automatic-in tie). Function MERLIN LEGEND® Communications System Release 6.1 Line/ Trunk No. System Numbering: Line/Trunk Jacks Jack Type (LS, GS, Log.
41 841 42 842 43 843 44 844 45 845 46 846 47 847 48 848 49 849 50 850 51 851 52 852 53 853 54 854 55 855 56 856 57 857 58 858 59 859 60 860 Form 2c-3 ✦ Factory Setting † Hybrid/PBX mode only. Pool DialOut Code†‡ Telephone Number or Equipment Label ‡ Maximum: 11 pools with up to 80 trunks per pool. Factory settings: 70 (main), 891 (dial-in tie), 892 (automatic-in tie). Function MERLIN LEGEND® Communications System Release 6.1 Line/ Trunk No.
61 861 62 862 63 863 64 864 65 865 66 866 67 867 68 868 69 869 70 870 71 871 72 872 73 873 74 874 75 875 76 876 77 877 78 878 79 879 80 880 ✦ Factory Setting † Hybrid/PBX mode only. Pool DialOut Code†‡ Label ‡ Maximum: 11 pools with up to 80 trunks per pool. Factory settings: 70 (main), 891 (dial-in tie), 892 (automatic-in tie). Function MERLIN LEGEND® Communications System Release 6.1 Line/ Trunk No. System Numbering: Line/Trunk Jacks Jack Type (LS, GS, Log.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 3a Incoming Trunks: Remote Access DID and Private Network Tie Trunks ❑ Remote Access Code: 889 Barrier Codes Required for Private Network Tie Trunks ❑ Yes ✦ ❑ Renumber to _______________ ❑ No Automatic Callback ❑ Enable Barrier Codes Required for Non-Tie Trunks ❑ Yes ✦ ❑ Disable ✦ ❑ No Number of Digits in Barrier Codes ❑ 4–11 (7✦) Logical ID Trunk No. DID or Priv. Net.
MERLIN LEGEND® Communications System Release 6.1 Form 3a (Continued) Incoming Trunks: Remote Access Logical ID Form 3a-2 Trunk No. DID or Priv. Net.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 3a (Continued) Class of Restriction with Barrier Codes Maximum: 16 barrier codes. (Make copies if more than 4 are assigned.
MERLIN LEGEND® Communications System Release 6.1 Form 3b Incoming Trunks: DS1 Connectivity (100D Module) Module 1 Slot No.
MERLIN LEGEND® Communications System Release 6.1 Form 3b (Continued) Module 3 Slot No.
MERLIN LEGEND® Communications System Release 6.1 Form 3b (Continued) PRI Options* B-Channel Groups Maximum: 80 groups with up to 23 channels per group. B-Channel Group No. B-Channel Slot and Port No. Trunk No. B-Channel Group No. B-Channel Slot and Port No. Trunk No. * PRI must be selected as the Type of DS1 connectivity before PRI options are entered.
MERLIN LEGEND® Communications System Release 6.1 Form 3b (Continued) PRI Services Maximum: 3 Modules. (Make copies of this page for additional modules.) Module Slot No. _______________ B-Channel Group No. Outgoing Services* Incoming Services* Incoming Routing Line Dial Plan Routing†‡ Appearance§ * Services: AT&T Toll: Megacom WATS, Megacom 800, ACCUNET® SDS, Software Defined Network (SDN), MultiQuest, Long Distance. 5ESS Local: OUTWATS, 56/64 Digital, Virtual Private Network, INWATS.
MERLIN LEGEND® Communications System Release 6.1 Form 3b (Continued) Line Appearance Routing (Incoming Services)* B-Channel Trunk Group No. No.* Telephone Number (up to12 digits) B-Channel Trunk Group No. No.* Telephone Number (up to12 digits) *Trunks must be administered to terminate on an internal endpoint, for example, an extension, a Calling Group, etc.
MERLIN LEGEND® Communications System Release 6.1 Form 3b (Continued) Dial Plan Routing (Incoming Services)* Maximum: 16 entries Entry No. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Service† Pattern to Match‡ Total Digits in Dialed Number (0–14) Delete Digits (0–14) Add Digits (0–4) Entry No. Service† Pattern to Match‡ Total Digits in Dialed Number (0–14) Delete Digits (0–14) Add Digits (0–4) * Hybrid/PBX mode only.
MERLIN LEGEND® Communications System Release 6.1 Form 3b (Continued) Outgoing Tables (Outgoing Services) Network Selection Table Maximum: 4 entries 0✦ Entry No. 1✦ 101 Dial Prefix* *** 2 3 10 *** Special Services Table Maximum: 8 entries 0 1 2 3 4 5 Pattern to Match† 011 010 01 00 0 1 Operator‡ none OP OP P OP none I I I N N N 3 3 2 2 1 1 Entry No. Type of No. 6 7 (N=Nat’l; I=Int’l) Delete Digits (0–4) ✦ * † ‡ Defaults.
MERLIN LEGEND® Communications System Release 6.1 Form 3b (Continued) Call-By-Call Service Table Maximum: 10 entries Entry No. 0 1 2 3 4 5 6 7 8 9 Pattern to Match (up to 10 entries) Call Type (Voice/Data/Both) Service* Delete Digits (0–8) Entry No. Pattern to match (up to 10 entries) Call-Type (Voice/Data/Both) Service* Delete Digits (0–8) * Services: AT&T Toll: Megacom WATS, Megacom 800, ACCUNET® SDS, Software Defined Network (SDN), MultiQuest, Long Distance.
MERLIN LEGEND® Communications System Release 6.1 Form 3b (Continued) Number to Send ❑ Extension Only ❑ Base Number with Extension ____________________ (up to 12 digits) ❑ Line Telephone Number: (Maximum: 69 telephone numbers) Trunk No. Telephone Number to Send (up to12 digits) Trunk No.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 3b (Continued) T1 Switched 56 Options* Maximum:3 Modules (Make additional copies of this page as needed.) Module Slot No. ________ Type ❑ Incoming Channel No.
MERLIN LEGEND® Communications System Release 6.
Two Way ✦ Incoming In Out In Out In Out E&M Signal Automatic In Out 1S✦ 1C 5 Inmode Outmode Dial Tone TouchTouchTone Rotary✦ Tone Rotary✦ Remote ✦ Local Answer Supv. Time 300✦ Other Disconnect Time 300✦ Other Incoming Trunks: Tie ✦ Factory Setting Outgoing Immediate MERLIN LEGEND® Communications System Release 6.1 Trunk No. Delay Form 3c Logical ID Wink ✦ (Make as many copies as needed.
Two Way ✦ Outgoing Incoming In Out Delay In Out Immediate In Out Automatic In Out 1S✦ 1C 5 Inmode Outmode Dial Tone TouchTouchTone Rotary✦ Tone Rotary✦ Remote ✦ Local Answer Supv. Time 300✦ Other Disconnect Time 300✦ Other Incoming Trunks: Tie ✦ Factory Setting MERLIN LEGEND® Communications System Release 6.1 Wink ✦ Form 3c (Continued) Form 3c-2 Trunk No.
MERLIN LEGEND® Communications System Release 6.1 Form 3d Incoming Trunks: DID* (Make copies for each block.) Block Number (1 or 2) _______________ Type ❑ Immediate-Start Add Digits ❑ 0 digits ✦ ❑ Wink-Start ✦ ❑ Add these digits _______________ (any number from 1–9999) Expected Digits ❑ 1 ❑ 2 Signaling ❑ Rotary ✦ ❑ 3✦ ❑ Touch-tone ❑ 4 Invalid Destination ❑ Send to backup position ✦ Delete Digits ❑ 0✦ ❑ Return to fast busy ❑ 1 ❑ 2 ❑ 3 ❑ 4 Trunks Included in Block Logical ID Trunk No.
Telephone Number Disconnect Time 500 ms✦ Other (10 to 2550) Logical Trunk Number ID Telephone Number Disconnect Time 500 ms✦ Other (10 to 2550) Incoming Trunks: DID* ✦ Factory Setting * Hybrid/PBX mode only MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 3e Automatic Route Selection Worksheet* Number of exchanges in the calling area ____________________ Trunk Pool No.
MERLIN LEGEND® Communications System Release 6.1 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) Table No.
MERLIN LEGEND® Communications System Release 6.1 Form 3f (Continued) Table No.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 3h LS-ID Delay Note: Only for lines attached to 800 GS/LS-ID module.
MERLIN LEGEND® Communications System Release 6.
Service Configuration Hunt Pattern CPN/BN Series IOC “S” MLHG Comp Linear Circular MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 3i (Continued) Clock Synchronization—100D or BRI Modules* Primary Clock Synchronization Secondary Clock Synchronization Tertiary Clock Synchronization Slot No. ________ Slot No. ________ Slot No. ________ DSL No. ________ (BRI only) DSL No. ________ (BRI only) DSL No.
MERLIN LEGEND® Communications System Release 6.1 Form 4a Extension Copy: Analog Multiline Telephone Template (Make a copy of this form for each Master Extension.) Master Extension (Template Extension) Master Ext. No.
MERLIN LEGEND® Communications System Release 6.1 Form 4a (Continued) Button Diagram 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON 5 10 11 23 4 9 12 24 SA Orig Only 3 8 13 25 SA Icom Voice 2 7 14 26 SA Icom Ring 1 6 15 27 16 28 17 29 18 30 19 31 20 32 21 33 22 34 Note: Lines 1 through 8 only default on a telephone when the system is in Key mode.
MERLIN LEGEND® Communications System Release 6.1 Form 4b Analog Multiline Telephone (Make a copy of this form for each telephone.) Logical ID _______________ Extension No. _______________ Person or Location _________________ ❑ Copied from Master Ext. No. _________________ Extension Jack Pair ❑ Voice Announce to Busy (voice/voice) ❑ Simultaneous Voice and Data (voice/data) Even-numbered jack Logical ID ________ Ext. No.
MERLIN LEGEND® Communications System Release 6.1 Form 4b (Continued) Button Diagram ❑ See Master Extension 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON 5 10 11 23 4 9 12 24 SA Orig Only 3 8 13 25 SA Icom Voice 2 7 14 26 SA Icom Ring 1 6 15 27 16 28 17 29 18 30 19 31 20 32 21 33 22 34 Note: Lines 1 through 8 only default on a telephone when the system is in Key mode.
MERLIN LEGEND® Communications System Release 6.1 Form 4c Extension Copy: MLX Telephone Template (Make a copy of this form for each Master Extension.) Master Extension (Template Extension) Master Ext. No.
26 28 21 23 25 27 10 15 20 9 14 19 8 13 18 7 12 17 6 11 16 5 3 8 4 2 3 2 1 SA Orig. Only 1 SA Icom Voice SA Icom Ring 6 5 4 10 Note: Lines 1 through 8 only default on a telephone when the system is in Key mode. 28 7 20 20 MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 4c (Continued) 13 16 12 15 11 14 5 10 4 9 3 8 2 Icom Voice 7 1 Icom Ring 6 Key Mode: Up to 8 personal line buttons are assigned beginning at button 3. Behind Switch Mode: One prime line button is assigned to button 3.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 4d MLX Telephone (Make a copy of this form for each telephone.) Logical ID _______________ Extension No. _______________ Person or Location _________________________ ❑ Copied from Master Ext. No.
28 21 23 25 27 5 10 15 20 9 14 19 8 13 18 7 12 17 6 11 16 3 8 4 2 3 2 1 SA Orig. Only 1 SA Icom Voice SA Icom Ring 6 5 4 10 Note: Lines 1 through 8 only default on a telephone when the system is in Key mode. 28 7 20 20 MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 4d (Continued) Button Diagram ❑ See Master Extension 13 16 12 15 11 14 5 10 4 9 3 SA Orig.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 4e MFM Adjunct: MLX Telephone Extension No. ____________________ Person or Location __________________________________________ Connected to MLX extension No.____________ Copied from Master Extension No.____________ Adjuncts ❑ FAX machine ❑ Answering machine ❑ Used as delay announcement device for calling groups Ext. No.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 4f Tip/Ring Equipment (Make a copy of this form for each device.) Logical ID _______________ Extension No. _______________ Person or Location _____________________ Type ❑ Single-line telephone Optional Features Auto Callback ❑ Off ✦ ❑ Answering machine ❑ Used as delay announcement device for calling groups Ext. No.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 5a Direct-Line Console (DLC): Analog (Make a copy of this form for each telephone.) Logical ID _______________ Extension No. _______________ Person or Location _____________________ ❑ Copied from Master Ext. No.
DISPLAY CONSOLE WITH DSS 34 BUTTON 22 BUTTON 5 10 11 23 10 20 30 40 4 9 12 24 11 21 31 41 3 8 13 25 12 22 32 42 SA Icom Voice 2 7 14 26 13 23 33 43 SA Icom Ring 1 6 15 27 14 24 34 44 16 28 15 25 35 45 17 29 16 26 36 46 18 30 17 27 37 47 31 18 28 38 48 32 19 29 39 49 19 Alarm 20 21 Night Serv 33 22 Send/ Remove Msg 34 Trnsfr Recall Conf Drop Shift 1 Shift 2 Shift 3 Msg Stat Note: Alarm, Night Service, and Send/Remove Msg wi
MERLIN LEGEND® Communications System Release 6.1 Form 5b Direct-Line Console (DLC): Digital (Make a copy of this form for each console.) Logical ID _______________ Extension No. _______________ Person or Location _______________________ ❑ Copied from Master Ext. No. ________________ Console Model ❑ MLX-20L™ Voice-Announced Calls ❑ On ✦ ❑ MLX-28D™ ❑ Off Adjuncts ❑ Direct Station Selector Number (1 or 2) ____________ Coverage Inside ❑ Off ❑ Multi-Function Module (MFM) Extension No.
MERLIN LEGEND® Communications System Release 6.1 Form 5b (Continued) 16 14 4 11 9 10 5 12 SA Icom Voice SA Icom Ring 1 3 2 1 6 7 2 Assignment of outside trunks to console buttons begins with number 3.
MERLIN LEGEND® Communications System Release 6.1 Form 5c MFM Adjunct: DLC Extension No. ____________________ Person or Location ___________________________________________ Connected to MLX extension No. ___________ Copied from Master Extension No. ___________ Adjuncts ❑ FAX machine ❑ Answering machine ❑ Used as delay announcement device for calling groups Ext. No.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 5d Queued Call Console (QCC)* (Make a copy of this form for each console.) Logical ID _______________ Extension No.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 6a Optional Operator Features Direct-Line Console Operator Hold Timer ❑ 60 seconds ✦ DLC Automatic Hold ❑ Disable ✦ ❑ _____ seconds (10–255) ❑ Enable Queued Call Console* Hold Return ❑ Remain on hold ✦ Message Center ❑ No ❑ Return to queue ❑ Yes, Operator Extension No.
MERLIN LEGEND® Communications System Release 6.1 Form 6a (Continued) Call Types* Call Types QCC Operator to Receive Calls Dial 0 Call Follow/Forward Unassigned DID Listed Directory Number QCC Extension Returning QCC Queue Priority Level (4✦) N/A N/A Group Coverage Calls Group QCC Operator to Receive No. Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ✦ Factory Setting * Hybrid/PBX mode only Form 6a-2 QCC Queue Priority Level Group No.
MERLIN LEGEND® Communications System Release 6.1 Form 6b Optional Extension Features Forced Account Extension Code Entry Number No✦ Microphone* Yes Enable✦ Disable ✦ Factory Setting * MLX telephones only Remote Call Forwarding Language* Not Delay French Spanish Allowed✦ Allowed 0✦-9 English✦ Trunk-to-Trunk Transfer† No✦ Yes † Single-line telephones are restricted from completing a trunk-to-trunk transfer.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 6c Principal User of Personal Line Factory-Set Trunk No. Extension No. Factory-Set Trunk No. Extension No. Factory-Set Trunk No. Extension No. Factory-Set Trunk No.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 6d Message-Waiting Receivers System Notification Threshold (0-30 seconds)_____________ (factory setting is 10 seconds) Receivers Fax Machine Extension No. Ext. No. Ext. No. Ext. No. Ext. No.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 6e Allowed Lists List 0 ____________ List 1 ____________ List 2 ____________ List 3 ____________ 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 Allow to Ext. Nos. Allow to Ext. Nos. Allow to Ext. Nos. Allow to Ext. Nos.
MERLIN LEGEND® Communications System Release 6.1 Form 6e (Continued) List 4 ____________ 0 1 2 3 4 5 6 7 8 9 List 5 ____________ 0 1 2 3 4 5 6 7 8 9 List 6 ____________ 0 1 2 3 4 5 6 7 8 9 List 7 ____________ 0 1 2 3 4 5 6 7 8 9 Allow to Ext. Nos. Allow to Ext. Nos. Allow to Ext. Nos. Allow to Ext. Nos.
MERLIN LEGEND® Communications System Release 6.1 Form 6f Disallowed Lists List 0 ____________ 0 1 2 3 4 5 6 7 8 9 List 1 ____________ 0 1 2 3 4 5 6 7 8 9 Disallow to Ext. Nos. List 2 ____________ 0 1 2 3 4 5 6 7 8 9 Disallow to Ext. Nos. Disallow to Ext. Nos.
MERLIN LEGEND® Communications System Release 6.1 Form 6f (Continued) List 3 ____________ 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 Disallow to Ext. Nos. Form 6f-2 List 4 ____________ List 5 ____________ 0 1 2 3 4 5 6 7 8 9 Disallow to Ext. Nos. Disallow to Ext. Nos.
MERLIN LEGEND® Communications System Release 6.1 Form 6f (Continued) List 7 ____________ List 6 ____________ 0 1 2 3 4 5 6 7 8 9 List 7 ____________ Default Entries✦ 0 0 1 1 0 2 1 1 3 1 8 0 9 4 1 7 0 0 5 1 9 0 0 6 9 7 6 7 1 P P P 9 7 6 8 9 * Disallow to Ext. Nos. Disallow to Ext. Nos.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 6g Call Restriction Assignments and Lists Ext No. Copy From Restriction Type Out. Toll Unrest. Allowed List No. Disallowed List No. ARS Restriction Levels (FRL)* * Hybrid/PBX mode only.
MERLIN LEGEND® Communications System Release 6.1 Form 6g (Continued) Ext No. Copy From * Hybrid/PBX mode only. Form 6g-2 Restriction Type Out. Toll Unrest. Allowed List No. Disallowed List No.
MERLIN LEGEND® Communications System Release 6.1 Form 6h Authorization Codes Note: Keep this form in a secure place.
MERLIN LEGEND® Communications System Release 6.1 Form 6h (Continued) Authorization Codes Note: Keep this form in a secure place.
MERLIN LEGEND® Communications System Release 6.1 Form 6i Pool Dial-Out Code Restrictions Pool Dial-Out Codes Extension Number 70 890 891 892 893 894 895 896 897 898 899 Factory Set Renumber To Factory Setting: Restricted for all codes. Enter unrestricted codes on this form. Hybrid/PBX mode only.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 7a Call Pickup Groups Maximum: 30 groups. (Make additional copies if more than 8 groups are assigned.) Group Number __________ Group Number __________ Group ID ____________________ Group ID ____________________ Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Ext. No.
MERLIN LEGEND® Communications System Release 6.1 Form 7a (Continued) Group Number __________ Group Number __________ Group ID ____________________ Group ID ____________________ Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Group Number __________ Group Number __________ Group ID ____________________ Group ID ____________________ Ext. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Form 7a-2 Person or Location Ext.
MERLIN LEGEND® Communications System Release 6.1 Form 7b Group Paging (See Form 2d) Group No. 1 Group ID ________________ Factory-Set Ext. No. 793 Renumber to _____ Ext. No. Group ID ________________ Factory-Set Ext. No. 794 Renumber to _____ Person or Location 1 2 3 4 5 6 7 8 9 10 Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 Group No. 3 Group ID ________________ Factory-Set Ext. No. 795 Renumber to _____ Ext. No. 1 2 3 4 5 6 7 8 9 10 Group No. 2 Group No.
MERLIN LEGEND® Communications System Release 6.1 Form 7b (Continued) Group No. 5 Group No. 6 Group ID ________________ Ext. No. Group ID ________________ Factory-Set Ext. No. 798 Renumber to _____ Factory-Set Ext. No. 797 Renumber to _____ Person or Location Ext. No. 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Group No. 7 Page All Factory-Set Ext. No.
MERLIN LEGEND® Communications System Release 6.1 Form 7c Group Coverage Maximum: 32 groups. Make additional copies if more than 8 groups are assigned. Group No.* ______ Senders Extension Nos. Group No.* ______ Senders Extension Nos. Group No.* ______ Senders Extension Nos. Group No.* ______ Senders Extension Nos.
MERLIN LEGEND® Communications System Release 6.1 Form 7c (Continued) Group No.* ______ Senders Extension Nos. Group No.* ______ Senders Extension Nos. Group No.* ______ Senders Extension Nos. Group No.* ______ Senders Extension Nos.
MERLIN LEGEND® Communications System Release 6.1 Form 7d Group Calling* Maximum: 32 groups. (Make a copy of this form for each group.) Group Number (1–32)† _______________________ Factory-Set Ext. No. __________________________ Group ID†__________________________________ Renumber to _________________________ (See Form 2d) Provide coverage for Coverage Group Numbers __________________________________________________ Extensions Ext. No. Person or Location 1 2 3 4 5 Ext. No.
MERLIN LEGEND® Communications System Release 6.1 Form 7d (Continued) Group Number _________________________________ Group ID _______________________________________ Ext. No. ________________________________________ Calling Group Options* Hunt Type ❑ Circular ✦ Overflow Coverage ❑ No ✦ ❑ Linear ❑ Yes, Calling Group No. __________ ❑ Most-Idle ❑ Yes, QCC LDN (queue) Extension No. __________ Primary Delay Announcements ❑ No ✦ Overflow Threshold ❑ 1 call ✦ ❑ Yes, Extension No.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 9a Night Service: Group Assignment* Operator Ext. No. _____ User or Ext. No. Calling Calling Group Name Group No. or Trunk No. Operator Ext. No. _____ Ext. No. User or Calling Calling Group Group No. Name or Trunk No. Operator Ext. No. _____ Ext. No. User or Calling Calling Group Group No. Name or Trunk No. Operator Ext. No. _____ Ext. No. User or Calling Calling Group Group No. Name or Trunk No.
MERLIN LEGEND® Communications System Release 6.1 Form 9a (Continued) Operator Ext. No. _____ User or Ext. No. Calling Calling Group Name Group No. or Trunk No. Form 9a-2 Operator Ext. No. _____ Ext. No. User or Calling Calling Group Group No. Name or Trunk No. Operator Ext. No. _____ Ext. No. User or Calling Calling Group Group No. Name or Trunk No. Operator Ext. No. _____ Ext. No. User or Calling Calling Group Group No. Name or Trunk No.
MERLIN LEGEND® Communications System Release 6.1 Form 9b Night Service: Outward Restriction Password _______________________ (To keep the password private, do not fill in the blank.) Emergency Allowed List Item No. Telephone No. (12 digits maximum) 0 1 2 3 4 Item No. Telephone No. (12 digits maximum) 5 6 7 8 9 Exclusion List (Telephones not restricted during Night Service)* Ext. No. Name Ext. No. Name Ext. No.
MERLIN LEGEND® Communications System Release 6.1 Form 9b (Continued) Exclusion List (Telephones not restricted during Night Service) Ext. No. Form 9b-2 Name Ext. No. Name Ext. No.
MERLIN LEGEND® Communications System Release 6.1 Form 9c Night Service: Options Day Start Time* Stop Time* Sunday (0) Monday (1) Tuesday (2) Wednesday (3) Thursday (4) Friday (5) Saturday (6) * Hours and minutes in 24-hour (military) time Note: Start time is the END of your business day. Stop time is the BEGINNING of your business day.
MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 10a Label Form: Posted Message Message No.
MERLIN LEGEND® Communications System Release 6.
Display Telephone Number (40 digits maximum) Yes ✦ No* #600 #601 #602 #603 #604 #605 #606 #607 #609 #610 #611 #612 #613 #614 #615 #616 #617 #618 #619 Form 10b-1 #620 #621 ✦ Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions. System Speed Dial #608 MERLIN LEGEND® Communications System Release 6.
#622 #623 #624 #625 #626 #627 #628 #629 #630 #631 #632 #633 #634 #635 #636 #637 #638 #639 #640 #641 #642 #643 ✦ Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions. Yes ✦ No* MERLIN LEGEND® Communications System Release 6.
Display Telephone Number (40 digits maximum) Yes ✦ No* #644 #645 #646 #647 #648 #649 #650 #652 #653 #654 #655 #656 #657 #658 #659 #660 #661 #662 #663 Form 10b-3 #664 #665 ✦ Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions. System Speed Dial #651 MERLIN LEGEND® Communications System Release 6.
#666 #667 #668 #669 #670 #671 #672 #673 #674 #675 #676 #677 #678 #679 #680 #681 #682 #683 #684 #685 #686 #687 ✦ Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions. Yes ✦ No* MERLIN LEGEND® Communications System Release 6.
Display Telephone Number (40 digits maximum) Yes ✦ No* #688 #689 #690 #691 #692 #693 #694 #695 #697 #698 #699 #700 #701 #702 #703 #704 #705 #706 #707 Form 10b-5 #708 #709 ✦ Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions. System Speed Dial #696 MERLIN LEGEND® Communications System Release 6.
#710 #711 #712 #713 #714 #715 #716 #717 #718 #719 #720 #721 #722 #723 #724 #725 #726 #727 #728 #729 ✦ Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions. Yes ✦ No* MERLIN LEGEND® Communications System Release 6.
MERLIN LEGEND® Communications System Release 6.1 Form 11 Service Observing: Group Assignment (Make additional copies of this form as needed.) Maximum: 16 Service Observing Groups Group No. _____ Group No. _____ Group No. _____ Group No. _____ Observer Ext. No.* _____ Observer Ext. No.* _____ Observer Ext. No.* _____ Observer Ext. No.* _____ Warning Tone: ❑ Yes✦ Warning Tone: ❑ Yes✦ Warning Tone: ❑ Yes✦ ❑ No ❑ No ❑ No Warning Tone: ❑ Yes✦ Member Ext. No.† Member Ext. No.† Member Name Member Ext.
MERLIN LEGEND® Communications System Release 6.1 Form 11 Service Observing: Group Assignment (Make additional copies of this form as needed.) Maximum: 16 Service Observing Groups Group No. _____ Group No. _____ Group No. _____ Group No. _____ Observer Ext. No.* _____ Observer Ext. No.* _____ Observer Ext. No.* _____ Observer Ext. No.* _____ Warning Tone: ❑ Yes✦ Warning Tone: ❑ Yes✦ Warning Tone: ❑ Yes✦ ❑ No ❑ No ❑ No Warning Tone: ❑ Yes✦ Member Ext. No.† Member Ext. No.† Member Name Member Ext.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 C Data Forms Page C-1 C Data Forms C This appendix contains one copy of each data form. The forms are listed in Table C–1. You should make copies of these forms and use the copies, keeping the originals for future use. The system planning forms are contained in Appendix B. The T1/PRI Planner is contained in Appendix D. The NI-1 BRI Planner is contained in Appendix G.
MERLIN LEGENDCommunications System Release 6.
Page ______of______ MERLIN LEGEND® Communications System Release 6.1 Data Form 1a Modem Data Station Logical ID ________________ Extension No.
MERLIN LEGEND® Communications System Release 6.
Page ______of______ MERLIN LEGEND® Communications System Release 6.1 Data Form 1b ISDN Terminal Adapter Data Station Logical ID ________________ Extension No.
MERLIN LEGEND® Communications System Release 6.
Page______of_______ MERLIN LEGEND Communications System Release 6.1 Data Form 2 Data Hunt Groups (Make a copy for each group.) Purpose of Group Group Number (1 -32) _________ Factory-Set Ext. No. ___________ _____________________________ Group ID _____________________ Renumber To _________________ _____________________________ _____________________________ _____________________________ (example: Local Host Computer Access Workstation or LAN Access, etc.) Stations Ext. No.
MERLIN LEGEND Communications System Release 6.1 Data Form 2 (Continued) Page______of_______ Group Number _________________________________ Group ID _______________________________________ Ext. No. ________________________________________ Calling Group Options Hunt Type ❑ Circular ✦ Overflow Coverage ❑ No ✦ ❑ Linear ❑ Yes, Calling Group No. __________ Delay Announcement ❑ No ✦ ❑ Yes, Extension No. __________ Message-Waiting Receiver ❑ No ✦ ❑ Yes, Extension No.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 D T1/PRI Planner Page D-1 D T1/PRI Planner D To ensure compatibility with the system, all local offerings of DS1 configurations must be reviewed by Lucent Technologies Sales and Design Support Center (SDSC) personnel. This review begins when SDSC receives the “T1/PRI Planner” form. This appendix contains instructions for completing the planner, including a blank form.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 D T1/PRI Planner Page D-2 Form Needed D T1/PRI Planner Planning Form Instructions 1. On page 1, fill in the customer name, telephone number, and address. NOTE: Reference Number is filled in by SDSC. 2. Fill in the Order Number. 3. Identify the personnel handling the account: a. Account Executive’s name and telephone number. b. System Consultant’s name and telephone number. 4.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 D T1/PRI Planner Page D-3 9. To ensure that the synchronization integrity of the DS1 network both this communications system and its far-end connections is protected, prepare the DS1 Planning Map on page 4 for review by SDSC. Describe the entire network of DS1 facilities by summarizing the following for each 100D module: a.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 D T1/PRI Planner Page D-4 The communications system in Figure D–1 is configured as follows: ■ Module 1 in slot 04 is connected to an ACCULINK 3150 CSU that is approximately 100 cable feet from the control unit. (The DS1 facility is connected to the PRI network.) ■ Module 2 in slot 05 is connected to an ACCULINK 3150 CSU that is approximately 160 cable feet from the control unit.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 D T1/PRI Planner Page D-5 SDSC also evaluates the complexity of the facility configuration requested. Examples of complex configurations are connections into PBX networking applications, connections to multiplexing arrangements, or applications that involve customer engineering or design.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 D T1/PRI Planner Page D-6 4. If the type of service is PRI, complete the PRI Identification Service section by doing one of the following: ■ If you are not planning to use the number identification service, check the No box and proceed to Step 5.
MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) For use with Form 3b, Incoming Trunks–DS1 Connectivity (100D Module) Reference No. ___________________ Customer *Name _________________________________________________________ Tel. No. ____________________ *Address __________________________________________________________________________________ * Order Number _______________________________ Account Executive ______________________________________________ Tel. No.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No.
MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No. __________ PRI Identification Service *Will SID/ANI be used? Incoming calls Outgoing calls ❑ ANI ❑ ANI ❑ No ❑ ❑ SID ❑ SID/ANI Privacy Yes ❑ Both . . .
MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No.
MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) Page______of_______ Non-Complex Configuration Module _____ of ______ Slot No. __________ PRI Identification Service *Will SID/ANI be used? Incoming calls Outgoing calls ❑ ANI ❑ ANI ❑ No ❑ ❑ SID ❑ SID/ANI Privacy Yes ❑ Both . . .
MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No.
MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) Page______of_______ Non-Complex Configuration Module _____ of ______ Slot No. __________ PRI Identification Service *Will SID/ANI be used? Incoming calls Outgoing calls ❑ ANI ❑ ANI ❑ No ❑ ❑ SID ❑ SID/ANI Privacy Yes ❑ Both . . .
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 E DS1 Connectivity Ordering Page E-1 E DS1 Connectivity Ordering E After the contract is signed, the sales representative or authorized dealer contacts the DS1 connectivity vendor to discuss the T1/PRI service order. The vendor needs information about the communications system as well as customer identification. Table E–1 describes the kind of information the vendor requires.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 E DS1 Connectivity Ordering Page E-2 Channel Service Unit (CSU) Manufacturer Model Reg.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 F Unit Load Calculation Page F-1 F Unit Load Calculation F A unit load is a measure of power (1.9 watts) used to determine the electrical load that the following components have on each carrier’s power supply: ■ Telephones and Adjuncts. Only the telephones and adjuncts that connect to the analog and digital ports on the control unit require unit load calculation.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 F Unit Load Calculation Unit Load Rules Unit Load Rules Page F-2 F A general rule to follow is that if you can distribute the DID modules and telephone modules equally across the carriers, you will prevent unnecessary drain on any one carrier. Also, depending on the system’s mode, the rules vary. This section provides the rules for calculating unit loads for the different modes.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 F Unit Load Calculation Unit Load Worksheet Unit Load Worksheet 1. Page F-3 F Number of modules in carrier (excluding power supply and processor): __________________ ■ If fewer than 5, no further calculation is required. ■ If 5 or 6, continue to Step 2. 2. Key or Behind Switch mode only: Indicate the configuration of lines; then go to Step 5. Key Modified 3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 F Unit Load Calculation Unit Load Worksheet 5. Page F-4 Calculate the estimated unit loads. Module Qty x Unit Load 008 12.0 008 MLX 13.25 008 OPT 8.0 012 T/R 8.4 016 T/R 12.8 100D 0.0 400 LS 0.0 400 EM 8.0 400 GS/LS/TTR 0.0 408 12.0 408 GS/LS 12.0 408 GS/LS-MLX 13.5 800 0.0 800 GS/LS 0.0 800 DID 8.0 800 GS/LS-ID 8.0 MERLIN LEGEND Mail 0.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 F Unit Load Calculation Unit Load Worksheet 7. Try to exchange modules between carriers to reduce the unit loads to 75 (if a 391C1 or 391A3 power supply is installed) or 54 (if a 391A1 or 391A2 power supply is installed). (Remember that the 100D, 800 NI-BRI, 400 LS, 400 GS/LS, 800, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 6 to recalculate unit loads for the new configuration.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 F Unit Load Calculation Unit Load Worksheet 9. Try to exchange modules between carriers to reduce the unit loads for slots 5 and 6 through 27. (Remember that the 100D, 800 NI-BRI, 400 LS, 400 GS/LS, 800, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 8 to recalculate unit loads for each new configuration. NOTES: Empty slots are not permitted between modules.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 G NI-1 BRI Review Page G-1 G NI-1 BRI Review G This appendix contains instructions for completing the NI-1 BRI Planner Form. If you have questions while completing the form prior to the sale, contact the Sales and Design Support Center (SDSC) engineers.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 G NI-1 BRI Review Page G-2 To properly order and program NI-1 BRI service, it may be necessary to contact the local service provider to determine what services are available and the type of switching equipment used. See Appendix H, “NI-1 BRI Provisioning” for detailed information that the local service provider may require in order to supply the necessary connections. 1.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 G NI-1 BRI Review Page G-3 10. Determine which type of configuration is best suited for your system. Some guidelines for selecting the service configuration are shown below: ■ IOC capability package “S” Each BRI line, also called a Digital Subscriber Line (DSL), consists of two B-channels, both of which support voice and data calls.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 G NI-1 BRI Review Page G-4 The programming for Multiline Hunt is CO switch dependent. The Lucent Technologies 5ESS and Siemens SSC EWSD switches provide hunting through the Series Completion feature. The Northern Telecom DMS-100 switch provides hunting through the Multiline Hunt Group (MLHG) feature.
MERLIN LEGEND Communications System Release 6.1 NI-1 BRI Planner (Continued) For use with Form 3i, Incoming Trunks: BRI Options (800 NI-BRI Module) Reference No. ___________________ Customer *Name _________________________________________________________ Tel. No. ____________________ *Address __________________________________________________________________________________ * Order Number _______________________________ Account Executive ______________________________________________ Tel. No.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 H NI-1 BRI Provisioning Page H-1 H NI-1 BRI Provisioning H This appendix provides detailed information concerning the features and translations that make up the ISDN Ordering Code (IOC) standardized capability package “S”, as well as the Multiline Hunt (MLH) feature. The MLH feature is provisioned using either the Multiline Hunt Group or the Series Completion feature, depending on the CO switch type.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Lucent Technologies 5ESS Switch Translations Page H-2 H For the Lucent Technologies 5ESS switch, Capability Package “S” includes alternate voice/circuit-switched data on two B-channels. It also supports Calling Number Identification on data and voice connections.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-3 Fields that must be populated on Screens 4, 5, and 6: 48. 49. 50. 55. 56. 60. 61. 63. 69. 70. 72. 126. 140.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-4 DN2 Translations (Note: DSL information was built with DN1) Fields that must be populated on Screens 1, 2, 3 and 4: 1. 9. 11. 42. 43. 44. DSL TN ASSOC OE USPID MAXBCHL ACT USER <2> Fields that must be populated on Screens 4, 5, and 6: 48. 49. 50. 55. 56.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Series Completion Feature Translations Page H-5 H The sample screens shown below illustrate the translations for alternate voice and data hunting on one main DSL and three DNs forming a linear series completion group. Voice hunting is provided using Series Completion (Field 87, SERHLN).
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (USER INFO) SCREEN 3 OF 14 >28. 29. 30. 31. 32. 33. USPID 0122287000 MAXB CHL1 ACT USERY PPB1 USRN PPB2 USRN AGI _ 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) SCREEN 4 OF 14 >34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT SCREEN 6 OF 14 >106.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations SCREEN 9 OF 14 Page H-8 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) >176.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (PPB1) SCREEN 12 OF 14 >245. 246. 247. 248. 249. 250. 251. 252. 253. PPB1 TN LCC RAX MLHG TERM LNR HNT TN HUNT DEACT CHL SEL ISCN _______ ___ 0 ____ ____ _______ _ N ______ 254. 255. 256. 257. 258. 259. 260. 261. 262. 263.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 (*)1. (*)4. (*)5. (*)6. (*)9. >11. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. OE I 00101209 D ISCN 007096 D SERV SX B1 SERV DMD B2 SERV DMD NT1 TYPE AULC PM GRP PMDEF DSL CLS STD RSTR MP N ACSR INH Y MDPKT 8 MTERM 2 SCREEN 3 OF 14 >28. 29. 30. 31. 32. 33. RECENT CHANGE 23.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) SCREEN 4 OF 14 >34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. CKT TN CKT LCC CKT RAX CKT MLHG CKT TERM NEW TN CONFIG GRP TERMTYP DISPLAY EKTS CA CA QTY 2228701 DSL 1 ____ ____ _______ NI17507A TYPEA Y _____ ___ __ TKSN TAUTON SHAREDN SAUTON PRIVACYN ICPN SUSON SUSTN 72.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) SCREEN 7 OF 14 >134. 135. 136. 137. 138. 139. 140. 141. 142. 143. 144. 145. TG:GRPID MOH ALW IDP NAME DPAT CAT ICR SFG SC1NAME SC1S SC2NAME SC2S CPUO:SELQ1 CPUO:SELQ2 CPUT:TPREDQ SCREEN 8 OF 14 0 _ ________ 0 0 ________ _ ________ _ 0 0 0 146.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 (*)1. (*)4. (*)5. (*)6. (*)9. >11. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. OE I 00101221 D ISCN 007105 D SERV SX B1 SERV DMD B2 SERV DMD NT1 TYPE TLC PM GRP ________ DSL CLS STD RSTR MP N ACSR INH Y MDPKT 8 MTERM 2 SCREEN 3 OF 14 >28. 29. 30. 31. 32. 33. RECENT CHANGE 23.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) SCREEN 4 OF 14 >34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. CKT TN CKT LCC CKT RAX CKT MLHG CKT TERM NEW TN CONFIG GRP TERMTYP DISPLAY EKTS CA CA QTY 2228703 DSL 1 ____ ____ _______ ________ TYPEA Y _____ ___ __ 46. 47. 48. 49. 50. 51. 52. 53. 54.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) SCREEN 7 OF 14 >134. 135. 136. 137. 138. 139. 140. 141. 142. 143. 144. 145. TG:GRPID MOH ALW IDP NAME DPAT CAT ICR SFG SC1NAME SC1S SC2NAME SC2S CPUO:SELQ1 CPUO:SELQ2 CPUT:TPREDQ SCREEN 8 OF 14 0 _ ________ 0 0 ________ _ ________ _ 0 0 0 146.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 (*)1. (*)4. (*)5. (*)6. (*)9. >11. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. OE I 00101221 D ISCN 007105 D SERV SX B1 SERV DMD B2 SERV DMD NT1 TYPE TLC PM GRP ________ DSL CLS STD RSTR MP N ACSR INH Y MDPKT 8 MTERM 2 SCREEN 3 OF 14 >28. 29. 30. 31. 32. 33. RECENT CHANGE 23.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) SCREEN 4 OF 14 >34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. CKT TN CKT LCC CKT RAX CKT MLHG CKT TERM NEW TN CONFIG GRP TERMTYP DISPLAY EKTS CA CA QTY 2228704 DSL 1 ____ ____ _______ ________ TYPEA Y _____ ___ __ 46. 47. 48. 49. 50. 51. 52. 53. 54.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations 5ESS SWITCH LABNSC1 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) SCREEN 7 OF 14 >134. 135. 136. 137. 138. 139. 140. 141. 142. 143. 144. 145. TG:GRPID MOH ALW IDP NAME DPAT CAT ICR SFG SC1NAME SC1S SC2NAME SC2S CPUO:SELQ1 CPUO:SELQ2 CPUT:TPREDQ SCREEN 8 OF 14 0 _ ________ 0 0 ________ _ ________ _ 0 0 0 146.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Northern Telecom DMS-100 Switch Translations Page H-19 H For the Northern Telecom DMS-100 switch, Capability Package “S” includes alternate voice/circuit-switched data on two B-channels. It also supports Calling Number Identification on data and voice connections. Please note that the assignment of two DNs is required for this package.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-22 H Multiline Hunt Group Feature Translations The sample screens shown below illustrate the translations for alternate voice and data hunting on three Digital Subscriber Lines (DSLs) and six Directory Numbers (DNs) forming a circular hunt group. This hunting is provided using the Multiline Hunt Group feature.
MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Siemens SSC EWSD Switch Translations Page H-30 H For the Siemens SSC EWSD switch, Capability Package “S” includes alternate voice/circuit-switched data on two B-channels. It also supports Calling Number Identification on data and voice connections. Please note that the assignment of two Directory Numbers (DNs) is required for this package.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Series Completion Feature Translations Page H-33 H The information listed below provides the translation for either voice or data hunting on three Digital Subscriber Lines (DSLs) and six Directory Numbers (DNs) forming a circular series completion group. The screens shown in this section are examples.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0001 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 Page H-34 96-01-18 SUBSCRIBER 16:22:08 MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6851189. EQN = 20-0-00-01. BCHDN = 2. BCDN = SP. BCDN = AU3. BCDN = C56. BCDN = C64. BCHCT = 2-VI. BCHCT = 2-CMD. BCHCT = 0-PMD. IBCHCT = 2-VI. IBCHCT = 2-CMD.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0003 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER Page H-35 96-01-18 16:22:15 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6851189. EQN = 20-0-00-01. CT = CMD. CAT = IBA. LCC = PKGSD. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6851289. PIC = 222-C56. PIC = 288-C64.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0005 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER Page H-36 96-01-18 16:22:22 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6851289. EQN = 20-0-00-01. CT = VI. CAT = IBA. LCC = PKGSV. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6852199. PIC = 222-SP. PIC = 288-AU3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0007 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 Page H-37 96-01-18 16:22:29 TERMINAL SERVICE PROFILE DATAMASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-00-01. USID = 1. TSPID = 2156851189. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0008 NAVK1/BELLCORNJRB/APS 13.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0010 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA Page H-38 96-01-18 16:22:38 MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-00-01. USID = 2. TSPID = 2156851289. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0011 NAVK1/BELLCORNJRB/APS 13.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0012 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER Page H-39 96-01-18 16:22:44 MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6852199. EQN = 20-0-05-00. BCHDN = 2. BCDN = SP. BCDN = AU3. BCDN = C56. BCDN = C64. BCHCT = 2-VI. BCHCT = 2-CMD. BCHCT = 0-PMD. IBCHCT = 2-VI. IBCHCT = 2-CMD.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0014 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER Page H-40 96-01-18 16:22:51 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6852199. EQN = 20-0-05-00. CT = CMD. CAT = IBA. LCC = PKGSD. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6852299. PIC = 222-C56. PIC = 288-C64.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0016 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER Page H-41 96-01-18 16:22:58 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6852299. EQN = 20-0-05-00. CT = VI. CAT = IBA. LCC = PKGSV. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6853119. PIC = 222-SP. PIC = 288-AU3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0018 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA Page H-42 96-01-18 16:23:05 MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-05-00. USID = 1. TSPID = 2156852199. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0019 NAVK1/BELLCORNJRB/APS 13.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0021 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 Page H-43 96-01-18 TERMINAL SERVICE PROFILE DATA 16:23:13 MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-05-00. USID = 2. TSPID = 2156852299. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0022 NAVK1/BELLCORNJRB/APS 13.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0023 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER Page H-44 96-01-18 16:23:20 MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6853119. EQN = 40-0-02-04. BCHDN = 2. BCDN = SP. BCDN = AU3. BCDN = C56. BCDN = C64. BCHCT = 2-VI. BCHCT = 2-CMD. BCHCT = 0-PMD. IBCHCT = 2-VI. IBCHCT = 2-CMD.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0025 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER Page H-45 96-01-18 16:23:27 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6853119. EQN = 40-0-02-04. CT = CMD. CAT = IBA. LCC = PKGSD. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6853219. PIC = 222-C56. PIC = 288-C64.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0027 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER Page H-46 96-01-18 16:23:34 MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6853219. EQN = 40-0-02-04. CT = VI. CAT = IBA. LCC = PKGSV. RAX = 1. COS = ICND. COS = RND. COSDAT = SERCOMP-6851189. PIC = 222-SP. PIC = 288-AU3.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0029 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA Page H-47 96-01-18 16:23:40 MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 40-0-02-04. USID = 1. TSPID = 2156853119. TERMLIM = 1. TSPCOS = CHDBCHR: INTERRUPTION TEXT JOB 0959 CONTINUATION TEXT 0030 NAVK1/BELLCORNJRB/APS 13.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 H NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations CONTINUATION TEXT 0032 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 M 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA VIEW = TSP. EQN = 40-0-02-04. USID = 2. TSPID = 2156853219. TERMLIM = 1.
Issue 1 August 1998 MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 I Network Engineering Forms Page I-1 I Network Engineering Forms I This appendix contains one copy of each of the network planning forms used by the Network Engineering Group to plan and configure a MERLIN LEGEND Release 6.0 (or later) private network. The forms are listed in Table I–1. You should make copies of these forms and use the copies, keeping the originals for future use.
MERLIN LEGENDCommunications System Release 6.
REQUEST FOR SALES AND DESIGN SUPPORT CENTER SERVICES (E-1154) Check each service being requested and describe in Scope of Work below: Technical Assurance Installation Specifications Floorplan Other (Check products) DEFINITY AUDIX / Intuity MERLIN LEGEND Networking Sys Mgmt / CAS UPS / DC Power CONVERSANT CMS GENERAL INFORMATION: (Complete all fields): DESIGN CENTER FAX: 303-850-8932 CUSTOMER INFORMATION ACCOUNT TEAM INFORMATION Name: Name: Address Address City: ST: Title: City: Zip: ST
MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE Network Map: In the space provided below please provide a drawing of your network configuration. For ease of discussion please identify each site by a Node Number. (Usually, if a DEFINITY is part of the network, it will be identified as Node 1). Please include type of system, facilities interconnecting the systems, facilities connecting to the PSTN, extension numbers, etc.
MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) If providing information for more than one site, please complete separate Design Implementation Guide pages 2 through 6 for each site. (Multiple Network Configuration drawings are not required).
MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ Dial Plan information: Dial plan numbers for extensions, adjuncts, lines and calling groups must be unique across the network. Numbers will have to be changed if a conflict is encountered. MERLIN LEGEND routes Non-Local UDP calls by matching number ranges entered into the Non-Local UDP tables. These number ranges can consist of 2- to 4-digit numbers.
MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ - Is Remote Access used, or planned to be used, in this system? __________ - Does this customer intend, when MERLIN LEGEND R6.
MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ Public Switched Telephone Network lines: Loop Start/Ground Start Trk IDs Pool Type COMMENTS DID - Are DIDs connected to this system routing calls to non-local extensions? Y / N. If yes, Local DID number range _________________________ . Non-Local DID number range _____________________ . Are DIDs connected to another system routing calls to this system? Y / N.
MERLIN LEGEND R6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Glossary Issue 1 August 1998 Page GL-1 LG Glossary Italics The use of italics in the glossary denotes multiple usage of the italicized text throughout the glossary. Numerics 2B data Digital information carried by two B-channels for better performance and quality; the bit rate is twice that of one B-channel used alone. 7500B data module See ISDN 7500B Data Module.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-2 AMI (alternate mark inversion) Line coding format in which a binary one is represented by a positive or negative pulse, a binary zero is represented by no line signal, and subsequent binary ones must alternate in polarity; otherwise, a bipolar violation occurs. AMI is used in the DS1 interface. Analog data station See modem data station.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-3 AT&T Switched Network See ASN. AUDIX Voice Power A voice-processing application, part of IS II/III, that provides Automated Attendant, Call Answer, Information Service, Message Drop, Voice Mail, and, optionally, Fax Attendant System for use with the system.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-4 barrier code Password used to limit access to the Remote Access feature of the system. In a private network, it is especially important that barrier codes be required for all types of remote access. basic carrier Hardware that holds and connects the processor module, power supply module, and up to five other modules in the system. See also expansion carrier.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-5 board A module, for example, 100D or 408 MLX GS/LS, that allows you to connect lines/trunks and extensions to the communications system. board assignment System Programming and Maintenance (SPM) procedure for assigning line/trunk and extension modules to slots on the control unit.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-6 CCITT (International Telegraph and Telephone Consultative Committee) CCS (common-channel signaling) Signaling in which one channel of a group of channels carries signaling information for each of the remaining channels, permitting each of the remaining channels to be used to nearly full capacity.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-7 clock synchronization When digital signals are transmitted over a communications link, the receiving end must be synchronized with the transmitting end to receive the digital signals without errors using clock synchronization. A system synchronizes itself by extracting a timing signal from an incoming digital stream.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-8 control unit Processor module, power supply module, other modules, carriers, and housing of the system. console Telephone and adjuncts (if any) at operator or system programmer extension. CONVERSANT Entry-level voice response application that automatically answers and routes calls and executes telephone transactions. conversion resource See modem pool.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-9 data communications equipment See DCE. data module A type of ISDN terminal adapter that acts as the DCE at a data workstation that communicates over high-speed digital facilities. data rate See bps. data station Special type of extension where data communications take place; includes DTE and DCE; sometimes a telephone is also part of a data station.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-10 Dialed Number Identification Service See DNIS. dial-out code Digit (usually a ) or digits dialed by telephone users to get an outside line. dial plan Numbering scheme for system extensions, lines, and trunks.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-11 display buttons Buttons on an MLX display telephone used to access the telephone’s display. DLC (Direct-Line Console) Telephone used by a system operator to answer outside calls (not directed to an individual or a group) and inside calls, transfer calls, make outside calls for users with outward calling restrictions, set up conference calls, and monitor system operation.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-12 E E&M signaling Trunk supervisory signaling, used between two communications systems, in which signaling information is transferred through two-state voltage conditions (on the Ear and Mouth leads) for analog applications and through two bits for digital applications. See also tie trunk.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-13 extension programming Programming performed at an extension to customize telephones for personal needs; users can program features on buttons, set the telephone ringing pattern, and so on. See also centralized telephone programming and system programming.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-14 frame One of several segments of an analog or digital signal that has a repetitive characteristic. For example, a DS1 frame consists of a framing bit and 24 bytes, which equals 193 bits. framing format Pattern of frames used in transmissions. frequency generator See ring generator.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-15 HFAI (Hands-Free Answer on Intercom) Feature that allows a user to answer a voice-announced call. HFU (Hands-Free Unit) Unit for analog multiline telephones that allows users to make and receive calls on the speakerphone without using the handset.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-16 intercom buttons See ICOM buttons. interface Hardware and/or software that links systems, programs, or devices. intersystem calls In a private network, calls between a local extension and a local or non-local dial plan extension. Intuity A set of integrated applications that provides voice mail, fax messaging, automated attendant, call accounting, and system programming.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-17 K kbps (kilobits per second) Key mode One of three modes of system operation, in which the system uses personal lines on line buttons for outside calls, with a separate interface (ICOM buttons) for inside calling. See also Behind Switch mode and Hybrid/PBX mode.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-18 local loop The two-way connection between a customer’s premises and the central office (CO). local user In a private network, a person whose extension is connected to the local control unit. logical ID Unique numeric identifier for each extension and line/trunk jack in the system control unit.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-19 MLX telephone A multiline button telephone that transmits and receives digital signals. mode codes Streams of touch-tone codes used by voice messaging applications to communicate with the system’s control unit. modem Device that converts digital data signals to analog signals for transmission over a telephone line, and analog signals received on a telephone line to digital signals.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-20 Music On Hold Customer-provided music source or Magic on Hold connected to the system through a loop-start jack. network Configuration of communications devices and software connected for information interchange. network interface Hardware, software, or both that links two systems in an interconnected group of systems, for example, between the local telephone company and a PBX.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-21 OPT (off-premises telephone) Single-line telephone or other tip/ring device connected to the system via a 008 OPT module in the control unit. Appears as an inside extension to the system, but may be physically located away from the system.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-22 port See jack. Also, refers to extension or line/trunk jacks before these are numbered according to the dial plan during programming. The lowest jack on a module is always Port 1. Power Failure Transfer See PFT. power supply module Device that directs electricity to modules and telephones on the system.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-23 Q QCC (Queued Call Console) MLX-20L telephone used by a system operator in Hybrid/PBX mode only.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-24 S SAA (Supplemental Alert Adapter) Device that permits alerting equipment to be connected to an analog multiline telephone jack so that people working in noisy or remote areas of a building can be alerted to incoming calls. SA buttons Telephone buttons that provide access to both inside and outside calls.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-25 SPM (System Programming and Maintenance) DOS-, UNIX-, or Windows-based application for programming the system. square key Configuration in Key mode operation in which all outside lines appear on all telephones. star configuration A private network arrangement where either three or more communications systems are connected with one system acting as the hub system.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-26 System Programming and Maintenance See SPM. system renumbering Procedure used to change the numbers assigned to telephones, adjuncts, calling groups, paging groups, park zones, Remote Access, and lines/trunks. T1 Type of digital transmission facility that in North America transmits at the DS1 rate of 1.544 Mbps.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-27 tip/ring Contacts and associated conductors of a single-line telephone plug or jack. touch-tone receiver See TTR. T/R See tip/ring. trunk Telecommunications path between the communications system and the telephone company central office (CO) or another switch. Often used synonymously with line. trunk jack See line/trunk jack. trunk pool See pool.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Glossary Page GL-28 unrestricted data channel Unrestricted data channels (also called clear data channels) allow the transmission of occurrences of more than seven contiguous zero bits. If an unrestricted data channel is requested and only restricted channels are available, the call will be rejected. See also restricted data channel.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.1 System Planning 555-661-112 Issue 1 August 1998 Index Page IN-13 Release 6.0, xvii Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
MERLIN LEGENDCommunications System Release 6.
