User's Manual

Adjunct Systems
122
Call Center (See Call Center Features)
DEFINITY Enterprise Communications Server Release 8.2
Overview
555-233-002
Issue 1
April 2000
Call Center (See Call Center Features)
PassageWay
Lucent Technologies PassageWay products bring the telephone and the personal
computer together into an integrated voice and data workstation that can greatly enhance
communications.
PassageWay Direct Connection links your company’s desktop personal computers with
an easy-to-use Microsoft Windows interface to give you greater business
communications capabilities than either the telephone or the personal computer offer
alone.
PassageWay Direct Connection is well-suited for those users who are constantly
conducting business using both a Windows-based personal computer and a Lucent
Technologies telephone and want to boost their efficiency.
233002_1.book Page 122 Monday, February 21, 2000 8:28 AM