MERLIN LEGEND® Communications System Release 6.
Copyright © 1998, Lucent Technologies 555-661-140 All Rights Reserved Printed in USA Copyright © 1998, Lucent Technologies Issue 1 August 1998 555-661-140 All Rights Reserved Printed in USA Issue 1 August 1998 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. See Appendix A, “Customer Support Information,” for important information.
Trademarks 5ESS, ACCUNET, ACCULINK, CONVERSANT, DEFINITY, Magic On Hold, Megacom, MERLIN, MERLIN II, MERLIN LEGEND, MERLIN MAIL, MultiQuest, Music on Hold, PassageWay, MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, MLX16DP, MLX-20L, MLX-28D and Systimax are registered trademarks and 4ESS, Lucent Technologies Attendant, AUDIX Voice Power, FAX Attendant System, HackerTracker, MERLIN Identifier, ProLogix, are trademarks of Lucent Technologies in the US and other countries.
Issue 1 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Contents Page v Contents New Features and Enhancements ■ Release 6.1 Enhancements (August 1998) xxiii xxiii Prior Releases Features and Enhancements xxix ■ Release 6.0 Enhancements (February, 1998) xxix ■ Release 5.0 Enhancements (June, 1997) xxxiv ■ Release 4.2 Enhancements (June, 1997) xl ■ Release 4.1 Enhancements (June, 1997) xliv ■ Release 4.
Issue 1 August 1998 MERLIN LEGEND Communications System Release 6.
Issue 1 August 1998 MERLIN LEGEND Communications System Release 6.
Issue 1 August 1998 MERLIN LEGEND Communications System Release 6.
Issue 1 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Contents Page ix ■ Integrated Solution III 8-14 ■ Lucent Technologies Attendant 8-17 ■ * MERLIN MAIL 8-19 ■ MERLIN PFC† 8-22 PassageWay Direct Connect Solution 8-24 ■ System Programming and Maintenance (SPM) 8-26 ■ Installing a CTI Link 8-28 Upgrading the System 9-1 ■ 9 ■ Upgrading to Release 6.
Issue 1 August 1998 MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Page xix The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Page xx ■ Do not overload wall outlets, as this can result in the risk of fire or electrical shock. ■ The MERLIN LEGEND Communications System is equipped with a 3-wire grounding-type plug with a third (grounding) pin. This plug will fit only into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact an electrician to replace the obsolete outlet.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Page xxi ! ! WARNING: ■ For your personal safety, DO NOT install an MFM yourself. ■ ONLY an authorized technician or dealer representative shall install, set options, or repair an MFM. ■ To eliminate the risk of personal injury due to electrical shock, DO NOT attempt to install or remove an MFM from your MLX telephone.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 New Features and Enhancements Release 6.1 Enhancements (August 1998) Issue 1 Issue 1 August 1998 August 1998 Page xxiii New Features and Enhancements Release 6.1 Enhancements (August 1998) Release 6.1 includes all Release 6.0 functionality, plus the enhancements listed below. Private Networking Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 New Features and Enhancements Release 6.1 Enhancements (August 1998) Issue 1 August 1998 Page xxiv Centralized Voice Messaging One or more MERLIN LEGEND systems (Release 6.1 or later) can share the voice messaging system (VMS) of another MERLIN LEGEND system, provided the systems are directly connected to the system with the VMS. In this configuration, the system containing the VMS is known as the hub.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 New Features and Enhancements Release 6.1 Enhancements (August 1998) Issue 1 August 1998 Page xxv A calling group containing a single non-local member can be used for the same purposes as a calling group containing local extensions, including: ■ Night Service.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 New Features and Enhancements Release 6.1 Enhancements (August 1998) Issue 1 August 1998 Page xxvi Call Forwarding The Forward feature now can be used to send calls to non-local extensions across the private network. SMDR In addition to SMDR options for non-network calls placed to and from the local system, system managers now can program SMDR to log incoming and outgoing UDP calls, or they can choose to log no UDP calls.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 New Features and Enhancements Release 6.1 Enhancements (August 1998) Issue 1 August 1998 Page xxvii Observing groups can be programmed. The Service Observer and the observed extension must be on the same system. The observer activates Service Observing either by pressing a Service Observing button and then dialing an extension number or by pressing a DSS or Auto Intercom button.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 New Features and Enhancements Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 6.0 Enhancements (February, 1998) Issue 1 Issue 1 August 1998 August 1998 Page xxix Prior Releases Features and Enhancements Release 6.0 Enhancements (February, 1998) Release 6.0 includes all Release 5.0 functionality, plus the enhancements listed below.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 6.0 Enhancements (February, 1998) Issue 1 August 1998 Page xxx the extension ranges of remote networked switches to create a non-local dial plan. This programming does not actually affect numbering on the remote system. To correctly set up systems for transparent calling among non-local dial plan extensions, the system manager assigns networking tie and/or PRI tandem trunks to pools.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 6.0 Enhancements (February, 1998) Issue 1 August 1998 Page xxxi trunks in cases where the distance between networked systems is great enough to distort signals, but the service provider does not supply switching services.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 6.0 Enhancements (February, 1998) Issue 1 August 1998 Page xxxii Queue Control The system manager can control the maximum number of calls allowed in the primary calling group queue for calls that arrive on certain facilities often assigned to calling groups. When the number of calls in queue reaches the programmed maximum, subsequent callers receive a busy signal.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 6.0 Enhancements (February, 1998) Issue 1 August 1998 Page xxxiii time. In this case, time-based and number-of-calls based options take precedence over overflow distribution based on the caller’s prompt. When prompt-based overflow distribution is used, an extra TTR must be provided for each delay announcement device assigned to the associated calling group.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 5.0 Enhancements (June, 1997) Issue 1 August 1998 Page xxxiv Authorization Codes and Remote Call Forwarding In Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 5.0 Enhancements (June, 1997) Issue 1 August 1998 Page xxxv The 008 MLX and 408 MLX modules must have firmware vintage other than 29. If the module has firmware 29, programming a CTI link on the module is prevented. An earlier or later vintage firmware is supported.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 5.0 Enhancements (June, 1997) Issue 1 August 1998 Page xxxvi ■ Calling group distribution ■ ISDN PRI Routing by Dial Plan ■ An extension on the MERLIN LEGEND Communications System ■ Remote access NOTE: In the case of remote access calls, the only information that the application can collect about the caller is the remote telephone number.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 5.0 Enhancements (June, 1997) Issue 1 August 1998 Page xxxvii automatically dials the inside extension or outside telephone number programmed as the first Personal Speed Dial number (code #01) for the extension. The system does not permit calls to be transferred, put on hold, or conferenced.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 5.0 Enhancements (June, 1997) Issue 1 August 1998 Page xxxviii efficient than the circular type because it takes into account the varying duration of calls. The system distributes calls based on when an agent last completed a call, not on when he or she last received one. This hunting method ignores non-calling group calls.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 5.0 Enhancements (June, 1997) Issue 1 August 1998 Page xxxix Enhanced Calls-in-Queue Alarm Thresholds Three Calls-in-Queue Alarm thresholds can be set to more clearly indicate the real-time status of the calls waiting in the queue according to the behavior of programmed Calls-in-Queue Alarm buttons.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.2 Enhancements (June, 1997) Issue 1 August 1998 Page xl MLX-5 and MLX-5D Telephones The MLX-5 nondisplay and MLX-5D display telephones are compatible with all system releases. The display telephone includes a 2-line by 24-character display, and both telephones come with 5 line buttons. In systems prior to Release 5.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.2 Enhancements (June, 1997) Issue 1 August 1998 Page xliii LEGEND Reporter assists in determining the effectiveness of calling group agents, assessing the level of service provided to callers, and ascertaining whether adequate incoming phone lines and agents are available to handle peak-call load. The SMDR Talk Time option sets up special call records used by MERLIN LEGEND Reporter.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.1 Enhancements (June, 1997) Issue 1 August 1998 Page xliv Enhanced Extension Information Report Beginning with Release 4.2, the Extension Information Report includes the Extension Status (ESS) and supervisory mode of each extension. Release 4.1 Enhancements (June, 1997) Release 4.1 includes all Release 4.0 functionality, plus the enhancements listed below.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.1 Enhancements (June, 1997) Issue 1 August 1998 Page xlv When Coverage Control is enabled and the MERLIN LEGEND Communications System is put into Night Service, all programmed Coverage VMS Off buttons are automatically turned off (LED is unlit) and all eligible outside calls are sent to the assigned voice messaging system calling group with normal ringing delay.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.0 Enhancements (March, 1996) Issue 1 August 1998 Page xlvi Maintenance Testing for BRI Facilities that Are Part of Multiline Hunt Groups (MLHGs) Beginning with Release 4.1, the NI-1 BRI (National Integrated Services Digital Network-1 Basic Rate Interface) Provisioning Test Tool is enhanced to include testing for BRI facilities that are part of Multiline Hunt Groups (MLHGs).
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.0 Enhancements (March, 1996) Issue 1 August 1998 Page xlvii New Control Unit Modules Release 4.0 supports a new NI-BRI line/trunk module and a higher-capacity tip/ring module. 800 NI-BRI Module This new module connects NI-BRI trunks to the MERLIN LEGEND system for voice, high-speed data, and video transmission.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.0 Enhancements (March, 1996) Issue 1 August 1998 Page xlviii Support for T1 Switched 56 Digital Data Transmission For Hybrid/PBX and Key mode systems, Release 4.0 expands support of T1 functionality by providing access to digital data over the public switched 56-kbps network, as well as to digital data tie-trunk services.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 4.0 Enhancements (March, 1996) Issue 1 August 1998 Page xlix Time-Based Option for Overflow on Calling Group Release 4.0 has added a time limit for calls in queue in addition to the previous number of calls limit.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 3.1 Enhancements (March, 1996) Issue 1 August 1998 Page l Trunk Test procedure. This password is for use in addition to a remote access barrier code. Release 3.1 Enhancements (March, 1996) Release 3.1 includes all Release 3.0 functionality, plus the enhancements listed below. Call Restriction Checking for Star Codes Beginning with Release 3.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 3.1 Enhancements (March, 1996) Issue 1 August 1998 Page li receiving certain digits dialed by a user, the CO may provide a second dial tone, prompting the user to enter more digits. If this second dial tone is delayed, and the user dials digits before the CO provides the second dial tone, there is a risk of toll fraud or misrouting the call.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Prior Releases Features and Enhancements Release 3.1 Enhancements (March, 1996) Issue 1 August 1998 Page lii ! SECURITY ALERT: Before removing restrictions, it is strongly recommended that you read Appendix A, “Customer Support Information.” Default Facility Restriction Level (FRL) for VMI Ports The default Automatic Route Selection (ARS) FRL for VMI ports is 0, restricting all outcalling.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 About This Book Intended Audience Issue 1 Issue 1 August 1998 August 1998 Page liii About This Book The MERLIN LEGEND Communications System is an advanced digital switching system that integrates voice and data communications features. Voice features include traditional telephone features, such as Transfer and Hold, and advanced features, such as Group Coverage and Park.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 About This Book Terms and Conventions Used Issue 1 August 1998 Page liv Refer to the following documentation for additional information: ■ Equipment and Operations Reference provides detailed information on system hardware, telephones, and other equipment. (Not updated since Release 3.0.) ■ Feature Reference provides details on the features of the communications system.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 About This Book Terms and Conventions Used Issue 1 August 1998 Page lv Centrex line). However, in actual usage, the terms line and trunk are often applied interchangeably. In this book, we use line/trunk and lines/trunks to refer to facilities in general. Specifically, we refer to digital facilities. We also use terms such as personal line, ground-start trunk, Direct Inward Dialing (DID) trunk, and so on.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 About This Book Product Safety Advisories Issue 1 August 1998 Page lvi Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Example Purpose It is very important that you follow these steps. You must attach the wristband before touching the connection. Italics indicate emphasis.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 About This Book Security ! Issue 1 August 1998 Page lvii ! WARNING: Warning indicates the presence of a hazard that could cause death or severe personal injury if the hazard is not avoided. ! CAUTION: Caution indicates the presence of a hazard that could cause minor personal injury or property damage if the hazard is not avoided.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 About This Book Related Documents Issue 1 August 1998 Page lviii Related Documents In addition to this book, the documents listed below are part of the MERLIN LEGEND documentation set. Within the continental United States, these documents can be ordered from the Lucent Technologies BCS Publications Fulfillment Center by calling 1 800 457-1235. Document No.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 About This Book How to Comment on This Document Document No.
MERLIN LEGEND Communications System Release 6.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Introduction Installation Sequence Introduction Page 1-1 1 1 Installation of the MERLIN LEGEND Communications System involves the following: ■ Installing the control unit ■ Installing the telephones ■ Connecting system wiring ■ Installing optional equipment This chapter provides an overview of the installation process, which varies from customer to customer.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Introduction System Forms Page 1-2 5. Connect the control unit to the network interface (required). 6. Connect the channel service unit (CSU) to the 100D module on the control unit (required only with the 100D module). 7. Connect the printer and PC to the control unit (optional). 8. Connect data equipment to the control unit (optional). 9. Initialize and test the system (required). 10.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Introduction System Forms Issue 1 August 1998 Page 1-3 Installing the Control Unit ■ Form 1, System Planning. Some procedures in Chapter 2, “Installing the Control Unit,” refer to the Control Unit Diagram, which is printed on the reverse side of this form. ■ Form 3c, Incoming Trunks: Tie. If you install a 400EM module in the control unit, use this form to determine the appropriate switch settings prior to installation.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Introduction Programming the System Issue 1 August 1998 Page 1-4 ■ Form 2c, System Numbering: Line/Trunk Jacks ■ Form 3a, Incoming Trunks: Remote Access ■ Form 3b, Incoming Trunks: DS1 Connectivity (100D Module) ■ Form 3d, Incoming Trunks: DID Connecting Data Equipment The following forms indicate the data equipment you will need to set up data stations.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Introduction Upgrading the System Issue 1 August 1998 Page 1-5 NOTE: You cannot retain the programming from the MERLIN ll Communications System. You must first upgrade the hardware, then reprogram the system.
MERLIN LEGEND Communications System Release 6.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Overview Installing the Control Unit Page 2-1 2 2 If you have not read Chapter 1, “Introduction,” do so before continuing with this chapter.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Overview Page 2-2 The following sections provide detailed instructions for these installation procedures. Follow the procedures in the order in which they are presented. Environment The control unit must be installed on a backboard. The placement of the backboard, and the control unit on it, requires careful consideration.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Overview ! Issue 1 August 1998 Page 2-3 WARNING: Do not install the control unit outdoors. Electrical Noise/Radio-Frequency Interference In most cases, electrical noise is introduced into the system through trunk or telephone cables. However, electromagnetic fields near the control unit can also cause noise in the system.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Overview Page 2-4 Control Unit Requirements ■ Dimensions — Basic carrier: 14 in. wide by 23 in. high by 12 in. deep — Basic carrier and one expansion carrier: 25 in. wide by 23 in. high by 12 in. deep — Basic carrier and two expansion carriers: 37 in. wide by 23 in. high by 12 in. deep ■ Location — Within 5 ft.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Overview Issue 1 August 1998 Page 2-5 To accommodate the maximum control unit size, make sure the backboard meets the following requirements: ■ Material — ¾-inch plywood — Check with the local building code enforcement agency to see whether fire-retardant material is required. — Make sure that the material meets local building codes. ■ Dimensions — With Systimax wiring: 7 ft. wide by 4 ft.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit AC Power and Grounding Issue 1 August 1998 Page 2-6 AC Power and Grounding Proper power and grounding are essential for the system to run correctly and safely. ! CAUTION: If any of the following requirements are not met, the customer must contact a licensed electrician. Do not install the system until all requirements are met.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit AC Power and Grounding Page 2-7 ■ If the printer or PC is 50 ft. (15 m) or more from the control unit, or is plugged into a different AC circuit, Asynchronous Data Units (ADUs) must be installed as well. Chapter 5, “Installing the PC, CAT, or Printer,” includes complete installation instructions. ■ The AC power requirements indicated in “AC Outlet Tests,” on page 2-8, must be met.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit AC Power and Grounding Issue 1 August 1998 Page 2-8 outlet invites accidental disconnection of the system. The AC outlet must be properly wired as described in “AC Outlet Tests.” Table 2-2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit AC Power and Grounding ! Page 2-9 ! WARNING: Hazardous voltages are present during the following tests. Follow all instructions carefully when working with AC power line voltages. Using an Ideal 61-035 Circuit Tester (or Equivalent) ! Plug the circuit tester into the outlet that you want to test.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit AC Power and Grounding Page 2-10 110 - 125 Volts AC Phase (HOT) Neutral Ground Less than 1.0 Volt AC Figure 2-2. ! 110 - 125 Volts AC Measuring the AC Outlet Voltages ! WARNING: If the voltage readings do not measure the values required, the AC outlet is improperly wired—do not install the system. Advise the customer to have a licensed electrician correct the problem.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit AC Power and Grounding Issue 1 August 1998 Page 2-11 ■ Because equipment can be located throughout a building, the National Electrical Code requires that the ground point for the central office trunk protector be bonded to the AC power ground as shown in Figure 2–3. ■ The AC outlet and the single-point ground bar must be properly grounded as shown in Figure 2–1 and Figure 2–3.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit AC Power and Grounding ! Issue 1 August 1998 Page 2-13 ! WARNING: An improper ground can cause equipment failures, service outages, and electrical shock. Verify that the AC power uses an approved ground for its primary ground, that all voltage-limiting devices are grounded to an approved ground, and that the ground is one of the approved grounds listed below.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit AC Power and Grounding Issue 1 August 1998 Page 2-14 — At least 20 ft. (6.1 m) of one or more steel reinforcing rods, each at least ½ in. (1.27 cm) in diameter — 20 ft. (6.1 m) of bare copper conductor not smaller than #4 AWG, encased in 2 in.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit AC Power and Grounding Page 2-15 Heavy Lightning Protection For most surges, adequate protection is provided by meeting the previously listed requirements. Additional protection is required when the customer is located in a heavy lightning area. Connect a 147A protector to the system to limit surges from the AC lines and up to four CO trunks.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Unit Loads Issue 1 August 1998 Page 2-17 Unit Loads A unit load is a measure of power (1.9 watts) that you use to determine the electrical load that the components listed below place on the control unit’s power supply.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Basic Carrier ■ Issue 1 August 1998 Page 2-18 The carrier has a total of more than 45 MLX-20L telephones or 34-button analog multiline telephones installed. Unit Loads for Key or Behind Switch Mode In a Key or Behind Switch system with four or fewer modules, no calculation is needed. The older power supplies (models 391A1 or 391A2) generally support four modules of any type.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Installing the Basic Carrier Page 2-19 To install the basic carrier, follow the steps below: ! Mark the screw-hole locations on the backboard, using the basic carrier or the template supplied with the plastic preassembled backboard as a guide. See Figure 2–5. Make sure the carrier is level before marking the holes.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Power Supply Issue 1 August 1998 Page 2-20 Installing the Power Supply ! ! WARNING: Do not attach any cables or power cords to the power supply until it is installed in the carrier. Do not power up the control unit until all of the modules and power equipment are installed. Once they are installed, refer to “Powering Up the System,” later in this chapter.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Power Supply Issue 1 August 1998 Page 2-21 NOTE: It is not necessary to install ring generators in a new system with new 012 (apparatus code 517G13 or later) or new 008 (apparatus code 517D28 or later letter) modules. If you are upgrading or using older modules, see Maintenance and Troubleshooting. Turning Off the Power ! Turn off each power supply.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Power Supply Issue 1 August 1998 Page 2-22 Check the positioning of the foil shields before sticking them to the side of the module. Once in place, the foil is difficult to remove. ! Position the foil on the upper part of the module and work out any air bubbles as you press the foil firmly in place. ! Peel the backing paper from the larger copper-foil shield to expose its adhesive.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Installing the Power Supply Page 2-23 Upper Copper Foil Shield Lower Copper Foil Shield CAUTION Power Unit Information Label TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES UL Label or CSA Label Figure 2-6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Power Supply Issue 1 August 1998 Page 2-24 Installing the Power Supply Module in the Carrier ! Lower the power supply module hook onto the rod on top of the carrier. ! Make sure the connector on the module mates properly with the connector on the carrier. ! Push the module into the carrier until it locks into place.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Power Supply Issue 1 August 1998 Page 2-25 ! Check that the other end of the ground wire is connected to the terminals of the single-point ground bar on the AC outlet box. ! CAUTION: Do not connect the power cord until the entire control unit is assembled.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Installing the Auxiliary Power Unit Page 2-26 Installing the Auxiliary Power Unit The Control Unit Diagram on the back of Form 1, System Planning, indicates whether an auxiliary power unit is required for the carrier that you are installing. NOTE: Use the 9024 auxiliary power unit for new installations.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Installing the Auxiliary Power Unit Processor Page 2-27 -48 VDC Auxiliary Power Input Auxiliary Power Unit AC INPUT AUX POWER AC Input -48 VDC Power Cord Ground Wire AUX Power Unit AC Power Cord Figure 2-8.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing Expansion Carriers Issue 1 August 1998 Page 2-28 Installing Expansion Carriers If you are adding an expansion carrier to an existing system, see “Upgrading the Control Unit” in Chapter 9 before continuing. If you are to install one or more expansion carriers, follow the steps below to mount each one. Refer to Figure 2–9 and Figure 2–5 throughout the procedure.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing Expansion Carriers Page 2-29 BASIC CARRIER EXPANSION CARRIER CONNECTOR CARD EXTENDER (under the breakaway tab) BACKBOARD BASIC CARRIER EXPANSION CARRIER BACKBOARD Figure 2-9.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Processor Issue 1 August 1998 Page 2-30 Installing the Processor Installing the processor includes the following procedures: ■ If both of the following conditions are true, follow the procedures in “Modifying the Processor for Key Mode, in Chapter 9.” — Form 1, System Planning, indicates Permanent Key mode.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Processor Issue 1 August 1998 Page 2-31 ! CAUTION: Before touching leads, connectors, pins, and other components when handling the circuit board, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD). Installing the Processor in the Carrier To install the processor in the carrier, follow the steps below. Refer to Figure 2–10.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Processor Page 2-32 1 2 Figure 2-10.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Modules Issue 1 August 1998 Page 2-33 Installing the Modules ! CAUTION: When installing the modules, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD), and avoid touching leads, connectors pins, and other components.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Modules Issue 1 August 1998 Page 2-34 Installing Modules To install modules starting from slot 1 (the first open slot next to the processor), follow the steps below: ! For each 400EM tie line/trunk module, for jacks numbered 1 through 4 in Figure 2–11, check Form 3c, Incoming Trunks: Tie, for E&M signaling type.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Modules Issue 1 August 1998 Page 2-35 Tie Trunks Tie trunks connect two separate PBX communications systems either directly or through one or more central offices, as if they were one system at the same location. In the MERLIN LEGEND Communications System, the 400EM module is the originating and terminating unit for tie trunk operation.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Installing the Modules ■ ■ Page 2-36 E&M Mode — Type 1 Standard (default factory setting). This setting is used to connect two systems through local telephone company facilities. — Type 1 Compatible. This setting connects two systems directly (without using local telephone company facilities). Simplex Mode — Type 5. This setting is used on 4-wire (2-pair) circuits.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Installing the Modules Page 2-37 NOTE: DIP switches 1, 2, 6, and 7 determine whether the tie trunks are protected or unprotected. DIP switches 3, 4, 5, 8, 9, and 10 determine the mode. Simplex mode is always protected. Therefore the Protected/Unprotected settings for DIP switches 1, 2, 6, and 7 have no effect.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Modules Page 2-38 O N 1 2 3 4 5 6 7 8 9 10 4 3 Switches 1 through 5 control Port 4 (1C. E&M unprotected) Switches 6 through 10 control Port 3 (1C. E&M protected) O N 1 2 Figure 2-11. 3 4 5 6 7 8 9 10 2 1 Issue 1 August 1998 Switches 1 through 5 control Port 2 (5 simplex) Switches 6 through 10 control Port1 (1C.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Modules Issue 1 August 1998 Page 2-39 Labeling ! After all modules have been installed, label all jacks using the numbered labels provided with the feature module. ■ Line/trunk labels have green numbers on off-white background. ■ Telephone labels have blue numbers on off-white background.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Installing the Modules Issue 1 August 1998 800 GS/LS 8 GS/LS Outside Lines Page 2-40 PFT Jack 8 * 5 4 Line/Trunk or Off-Premise Jacks Telephone Jacks on 008 OPT Module 1 PFT 8 Extension Telephone Jacks (Analog or Digital) 1 Figure 2-12.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Replacing a Module Issue 1 August 1998 Page 2-41 Replacing a Module ! CAUTION: This section does not apply to the processor or power supply. Although the system allows you to remove and replace modules without affecting call processing, partially inserting and removing a module can cause a cold start. To add a 100D module or change any of its DS1 parameters, the system must be idle.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Replacing a Module Issue 1 August 1998 Page 2-42 To remove and replace a module, follow the steps below. Refer to Figure 2-13 on page 2-43. ! Busy-out or reset the module. (Busy-out is recommended.) ! Label all cords (if they are not labeled already) and then unplug them from the module.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Replacing a Module Page 2-43 3 1 2 Figure 2-13.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the Control Unit Connecting the Control Unit to an AC Outlet Page 2-44 Connecting the Control Unit to an AC Outlet ! CAUTION: Make sure the AC outlet has been tested for proper grounding. The outlet should be 117-V AC, 60-Hz, 3-wire (phase, neutral, ground). See “AC Outlet Tests,” earlier in this chapter, for instructions.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Powering Up the System Issue 1 August 1998 Page 2-45 Powering Up the System ! CAUTION: Follow the procedure below to power up the system only if the system is completely installed. Failure to comply with this procedure can result in shock hazard or damage to the equipment. ! Turn on the power switch for each expansion carrier: start with the power supply in the rightmost carrier.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the Control Unit Powering Down the System Issue 1 August 1998 Page 2-46 Powering Down the System You may need to power down the system for troubleshooting during installation, or to add new equipment to the carrier. ! CAUTION: Follow these steps in the exact sequence. To power down the system, follow the steps below. ! Turn off the power supply on the basic carrier.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Page 3-1 Installing Telephones and Adjuncts 3 3 The control unit supports the MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, and MLX-28D telephones. The MLX-20L and MLX-28D telephones may or may not be connected to a Direct Station Selector (DSS). The control unit also supports analog multiline and single-line telephones.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 August 1998 Page 3-2 Installing Multi-Function Modules The Multi-Function Module (MFM) is an optional adapter that provides a modular jack connection to MLX telephones for the two classes of adjuncts listed below: ■ Tip/ring (T/R) devices such as single-line telephones, fax machines, modems, and credit card verification terminals.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 August 1998 Page 3-3 — 400B or 400B2 adapter — D6AP cord 400B Adapter or 400B2 Adapter . .. .. . .. .. . . . . . . . . . . .. . . .. . . .. . Power Supply (KS22911) . . . . . . . Multi-Function Module Figure 3-1. D6AP Cord (7 feet long) Multi-Function Module Packing List RISK OF ELECTRICAL SHOCK: Follow all warnings and cautions.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-4 Do not touch the circuitry on the MFM. Touching the circuitry may result in component damage from electrostatic discharge. Before installing an MFM, disconnect all trunk and/or power cords that are attached to the MLX telephone. This is to ensure that no hazardous voltages are present during installation.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 August 1998 Page 3-5 NOTE: If you are installing or replacing an MFM in a wall-mounted MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, or an MLX-16DPtelephone, start at Step 3. ! Place the telephone face down on a flat surface; remove the user card tray and line cable from the bottom of the deskstand. See Figure 3–2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-6 Lift Out of Center Slot Figure 3-4. Removing the Deskstand c. Lift the deskstand out of the locating slot in the telephone base and place to one side.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Figure 3-5. Issue 1 August 1998 Page 3-7 Releasing the Module Cover Screw ! Release and remove the module cover. See Figure 3–5, Figure 3–6, and Figure 3–7. a. Use a screwdriver to remove the screw in the lower right-hand corner of the module cover.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-8 Pull Up and Away Press Center Tab to Release MFM Module Cover Locating Slot Figure 3-6. Releasing the Module Cover b. Press the center of the right side of the module cover with one hand to release the locking tab. c. Swing open the module cover to release it from the left side locating slot.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-9 Lift Out of Locating Slot Figure 3-7. Issue 1 August 1998 Removing the Module Cover d. Lift module cover out of locating slot and set aside.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-10 Locking Tab . .. .. . . . . . . . . . . . . . . ... . . .. . . . Line Jack . .. . . Handset Jack . . . Locking Tab . .. .. . . . . . . . . . . . .. .. ... . . Socket . Connector Pins .. . .. . . . . . . . Locking Tab Figure 3-8. Removing an MFM Module ! To install a new MFM, go to Step 5.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-11 Locking Tab . .. .. . . . . . . . . . . . ... .. .. . . . Socket . . . .. . .. . Connector Pins . . . Locking Tab . .. .. . . . . . . . . . . . . . . ... . .. . . . . Line Jack . .. . . Handset Jack . . . Locking Tab Figure 3-9. Installing an MFM Module ! Install the new MFM.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-12 Multi-Function Module . .. .. . . . . . . . . . . . . . . ... . .. . . . . . . . . Y Z Z A X T/R Operation Setting A, B, W and Y Figure 3-10. . . Pins W and B Jumper X Placement C Y W ..
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 August 1998 Page 3-13 ER OTH TEL/ MFM Jack Guard Cover HER /OT TEL Figure 3-11. Removing the Jack Guard ! To remove the jack guard, see Figure 3–11. a. If the module cover has a square jack guard that protects the TEL/OTHER jack area, grasp and twist the guard to remove it.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 August 1998 Page 3-14 Lower Cover Into Locating Slot Figure 3-12. Placing the Module Cover into the Locating Slot ! To replace the module cover, see Figure 3–12, Figure 3–13, and Figure 3–14. a. Place the locking tab on the module cover into the slot on the left side of the telephone.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 August 1998 Page 3-15 Lower and Press Into Center Slot to Secure Figure 3-13. Lowering and Locking the Module Cover b. Lower the cover to the right and press firmly into the center slot to lock the tab in place. The tab must be secure.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Figure 3-14. Issue 1 August 1998 Page 3-16 Replacing and Tightening the Module Cover Screw c. Replace and tighten the module cover screw that you removed in Step 3.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-17 Lower Into Inner Center Slot Figure 3-15. Replacing the Deskstand ! Replace the deskstand. If you are wall-mounting an MLX-5, MLX-5D, MLX-10, MLX 10D, MLX-10DP, or MLX-16DP telephone, go to Step 11; otherwise, continue with Step 9a. a.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Lower and Press Into Center Slot Figure 3-16. Lowering the Deskstand and Locking into Place b. Lower the deskstand and lock into place.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-19 4 S ES T 1 PR LIF & W LO 3 D AN ST Telephone Base T EN M ST JU AD 2 H IG H Deskstand Card Tray Line Cable Figure 3-17. Replacing the User Card Tray and Line Cable ! Replace the user card tray and line cable. See Figure 3–17. a. Insert the user card tray at an angle, then lower and slide into the deskstand. b.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-20 Pull Up 4 S ES T 1 PR LIF & Card Tray W LO 3 D AN ST T EN M ST JU AD 2 H IG H Press Center Tab Deskstand Telephone Base Line Cable Figure 3-18. Adjusting the Deskstand Height ! Adjust the deskstand height. See Figure 3–18. a.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 August 1998 Page 3-21 AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter D8W Home More Menu Inspct MLX-20L v Volume Feature HFAI Figure 3-19. Transfer ABC 1 2 GHI JKL DEF 3 MNO 4 5 6 PQRS TUV WXYZ 7 8 Conf Mute Drop Speaker Hold * OPER 0 9 # Powering Up the Telephone after Installing the MFM b.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Adjuncts Page 3-22 c. Plug the power supply into a 117-V AC outlet that is not controlled by a wall switch. d. Insert the plug end of the 400B or 400B2 adapter into the wall jack. ! Test the MFM for T/R operation. See “Testing MLX Telephones with MFMs” in Chapter 7. ! Attach the adjunct to the MFM. See “Installing Adjuncts.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Adjuncts Page 3-23 ! Insert the other end of the adjunct cord into the TEL/OTHER jack on the back of the MLX telephone. Go to Step 7. To Adjunct D8W Cord Channel D4BU Connects to TEL/OTHER Jack Line To 400B MLX-10 Desk Telephone D8W Line MLX-10 Wall-Mounted Telephone Figure 3-20.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 August 1998 Page 3-24 ! To connect an adjunct to an analog multiline telephone: a. Connect a 4-pair cord to the OTHER jack on the telephone. b. Connect the other end to the VT jack on a General Purpose Adapter (GPA). c. Connect the cord from the adjunct to the TEL/EQUIP jack on the GPA. d. Go to Step 7.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 August 1998 Page 3-25 ! Slide the switch on the back of the GPA to the setting that provides the required service. ■ Basic. This setting is used to dial and answer calls from an analog multiline telephone or to attach a T/R adjunct such as a single-line telephone or answering machine. Incoming calls ring only on the analog multiline telephone.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 August 1998 Page 3-26 Fax Machines You can connect a fax machine to one of the following, as described earlier in this chapter: ■ 012 module ■ 016 (T/R) module ■ MLX telephone with an MFM The fax machine can send and receive fax calls independently of the telephone. Dial calls either from the fax machine’s dialpad or from an associated single-line telephone.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts ■ 012 module ■ 016 (T/R) module ■ MLX telephone with an MFM Issue 1 August 1998 Page 3-27 If you connect a credit card verification terminal to an MFM, the terminal can place and receive calls independently of the MLX telephone. Do not use a GPA to connect a credit card verification terminal to the system because the terminal cannot dial out through the GPA.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 August 1998 Page 3-28 ■ Supra Monaural Noise-Canceling (NC). Same as above with noise-canceling microphone to reduce background noise by up to 75 percent. ■ Supra Binaural. Sound in both ears with soft ear cushion and adjustable headband. ■ Supra Binaural Noise-Canceling (NC).
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 August 1998 Page 3-30 Dual-Tone Multifrequency (DTMF) Signaling You can connect external paging systems that use dual-tone multifrequency (DTMF) signaling, such as PagePac Plus with Zone Expansion Unit paging systems, to an LS or GS line/trunk jack programmed for paging operation, including bidirectional paging operation (talk-back).
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Adjuncts Page 3-31 PAGEPAC PLUS OUTPUTS Speaker PAGING INPUT 012 408 GS/LS 44GS or LS Outside Lines/ 8 Analog Telephones (ATL) 008 MLX 8 MLX (Digital) Telephones 408 PROCESSOR D4BU Cord POWER CAUT ION ON OFF Turn pow off inseer before rem rting or modoving ules AG G INPUT FR GND Control Unit Figure 3-22.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 August 1998 Page 3-34 MERLIN Identifier MERLIN Identifier allows the use of local telephone company caller identification services to receive, store, and use calling party number information. Before installation, verify that this service provided by the central office is available on the lines to be connected.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 August 1998 Page 3-35 modem independently of the MLX telephone. Users dial data calls from the data terminal keyboard. See Chapter 6, “Connecting Data Equipment,” for complete information on connecting data equipment. Music On Hold® and Magic on Hold You can connect a Music On Hold device to an LS or GS line/trunk jack programmed for Music On Hold.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 August 1998 Page 3-38 Supplemental Alerts Alerting devices notify people working in noisy areas of outside, transferred, and intercom calls.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Adjuncts Page 3-39 Supplemental Alert Adapter TELEPHONE CONTROL ALERTER UNIT Conference Transfer Drop OFF Telephone Wall Jack Hold ABC 1 2 GHI JKL 4 PRS 7 * Figure 3-27.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts ■ MTR Interface (MTRI) ■ Off-Premises Extension Unit (OPX) ■ System 25 Direct Extension Selector (DXS) Issue 1 August 1998 Page 3-40 See Table 3–1 for additional notes on unsupported telephones and adjuncts. Table 3-1.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Table 3-2. Page 3-41 Single-Line Telephones Model * † Issue 1 August 1998 Description 2500MMGB Basic desk telephone 2554MMGJ Basic wall telephone 2500YMGK* Basic desk telephone with Message light and Recall button; Recall button used instead of switchhook for features that require a switchhook flash.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 August 1998 Page 3-42 Single-Line Telephones in Release 3.0 and Later In Release 3.0 and later, only single-line telephones with positive disconnect are fully supported as system telephones (any single-line telephones, equipped with a ground-start button if necessary, can be used as PFT telephones). Older single-line telephones can be used with Release 3.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Direct Station Selectors Issue 1 August 1998 Page 3-43 Installing Direct Station Selectors The Direct Station Selector (DSS) is an optional piece of telephone equipment. You can connect up to two DSSs to an MLX-28D or MLX-20L telephone that is programmed as an operator console. Considerations Review the following items before you begin the installation procedure.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Direct Station Selectors Page 3-44 To connect a DSS, follow the steps below. If you are connecting two DSSs to the telephone, unpack the second DSS before you start. ! Adjust the angle of the DSS. ■ The DSS is packed fully assembled with the deskstand in the low position. If you prefer the low position, go to Step 2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Installing Direct Station Selectors Page 3-45 D8AC D8W LINE DSS DSS 1 MLX Telephone D8W LINE DSS MLX Telephone Figure 3-28. DSS 2 D8AC IN OUT DSS 1 IN DSS 2 Connecting One or More DSSs ! Wire the telephone to the DSS unit(s). See Figure 3–28. a.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Direct Station Selectors Issue 1 August 1998 Page 3-46 AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter D8W Home More Menu Inspct MLX-20L v Volume Feature HFAI Figure 3-29.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Direct Station Selectors Issue 1 August 1998 Page 3-47 b. Connect one end of the D6AP cord to the 2-conductor (small) modular jack on the 400B or 400B2 adapter, and plug the other end of the D6AP cord into the modular jack of the 406943837 or 406743419 power supply. ! CAUTION: Do not plug the D6AP cord into the 8-conductor (large) modular jack of the 400B or 400B2 adapter.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Assembling MLX Telephones Issue 1 August 1998 Page 3-48 Assembling MLX Telephones You will need to assemble an MLX telephone before connecting it to the control unit. For all other telephones, skip to “Connecting Telephones to the Control Unit on page 3-58.” Considerations Review the following items before you begin the procedure: ■ MLX telephones are packed with the deskstand in the low position.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-49 Pull Up and Away Press Center Tab Figure 3-30. Adjusting or Removing the Deskstand To assemble an MLX telephone, follow the steps below. ! Remove or adjust the deskstand. See Figure 3–30. ■ If you want to leave the deskstand in the low position, go to Step 2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-50 To Adjunct D8W D8W Cord Channel D4BU Connects to TEL/OTHER Jack Line To 400B Line MLX-10 Desk Telephone Figure 3-31. MLX-10 Wall-Mounted Telephone Connecting the Line Cords ! Connect the line cords. See Figure 3–31. a. Plug one end of the D8W cord into the LINE jack on the bottom of the phone. b.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-51 MLX-10 MLX-10 > Figure 3-32. Volume > Paper Clip Feature Transfer HFAI Conf 1 GHI 4 PQRS Mute Drop Speaker Hold 7 * ABC 2 JKL DEF 3 MNO 5 6 TUV WXYZ 8 9 Oper # 0 Removing the Extension Label ! Connect the handset. Insert one end of the coiled H4DU handset cord into the handset.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-52 MLX-10 MLX-10 > Figure 3-33. Volume > 555-1234 Feature Transfer HFAI Conf 1 GHI 4 PQRS Mute Drop Speaker Hold 7 * ABC 2 JKL DEF 3 MNO 5 6 TUV WXYZ 8 9 Oper # 0 Labeling the Extension b. Type or write the assigned extension number on the card. See Figure 3–33. c.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-53 MLX-10 > Figure 3-34. Volume > MLX-10 Feature Transfer HFAI Conf ABC 1 2 GHI 4 PQRS Mute Drop Speaker Hold 7 * JKL DEF 3 MNO 5 6 TUV WXYZ 8 9 Oper # 0 Removing the Handset Holder MLX-10 > Figure 3-35.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-54 MLX-10 MLX-10 > Figure 3-36. Volume > 555-1234 Feature Transfer HFAI Conf 1 GHI 4 PQRS Mute Drop Speaker Hold 7 * ABC 2 JKL DEF 3 MNO 5 6 TUV WXYZ 8 9 Oper # 0 Replacing the Extension Label ! Replace the extension label and plastic cover. a. Insert one end into the slot and snap the other end into place.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Assembling MLX Telephones Issue 1 August 1998 Page 3-55 Jack Plug Jack Guard Mounting Plate 630B Phone Mount Figure 3-37. Mounting the Backplate d. Attach the backplate to the wall; see the instructions provided with the 630B Phonemount. e. Insert the two short screws provided with the Phonemount into the mounting plate. Be sure to thread the upper screw through the jack guard. See Figure 3–37.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-56 D8W Mounting Plate 630B Figure 3-38. Routing the Cord Through the Backplate f. Plug the free end of the cord into the LINE jack on the back of the telephone. Route the cord through the cord channel above the jack. See Figure 3–38. g. Position the telephone on the mounting plate studs and then slide the telephone down to lock it in place.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Installing Cordless or Cordless/Wireless Telephones Issue 1 August 1998 Page 3-57 b. Type or write the button assignments on the card. c. Insert the card and replace the plastic cover. Be sure the textured side of the cover is facing you. ! Adjust the contrast on the telephone’s display. ■ For an MLX-20L telephone, slide the lever on the top of the telephone.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit Issue 1 August 1998 Page 3-58 properly grounded 3-prong AC outlet that is not controlled by a wall switch and connects to the control unit through an analog multiline jack with a line connector. ■ The charging base station requires only a three-prong AC outlet that is not connected to a wall switch.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit Issue 1 August 1998 Page 3-59 Considerations Review the following items before you begin the procedure: ■ If the way you connect the telephones differs from the instructions on the system forms, record each jack and telephone change on Form 2a, System Numbering: Extension Jacks. See Appendix A, “System Numbering Forms.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit Issue 1 August 1998 Page 3-60 ■ Use a D2R cable from an RJ11 jack. ■ Do not use the Brand-Rex Quad cable from an E66 block. If you cannot avoid using the Brand-Rex Quad cable, reverse the tip and ring leads at the E66 block to correct the mismatch. ■ ! To avoid introducing power supply noise into system wiring, allow at least 3 in. (7.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit Issue 1 August 1998 Page 3-61 Wiring a Telephone for Two Voice Pairs If an analog telephone requires either the Voice Announce to Busy feature or voice and data operating independently, use a bridging adapter to assign two adjacent odd/even telephone jacks (for example, 01 and 02, 13 and 14) on an analog telephone module to that telephone.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit 408 408 408 408 Processor 408 Page 3-62 Central Office Lines Bridging Adapter (BR-241-B1) EVEN # D8W Station ODD # Line Telephone Figure 3-39.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit Issue 1 August 1998 Page 3-63 Removing Damaged Connecting Blocks In some cases, a connecting block becomes damaged and must be removed. To remove a damaged connecting block, follow the steps below: ! Remove the wires or the patch cord from the connecting block.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit Pliers Figure 3-40.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Page 4-1 Connecting the Control Unit to the Network Interface 4 4 NOTE: Refer to page 4-18 when connecting a DEFINITY ECS or DEFINITY ProLogix to a MERLIN LEGEND Communications System or a MERLIN LEGEND Communications System to another MERLIN LEGEND Communications System in the same building for correct wiring at the cross connect field.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 August 1998 Page 4-2 If the network interface is greater than 25 ft. (7.62 m) from the control unit, connect the control unit to the network interface, using an Off-Premises Range Extender (OPRE). See the documentation packaged with the OPRE for complete installation instructions.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting the Control Unit to the Network Interface Wiring Page 4-3 The adapter you need to connect the central office trunks to the control unit depends on the type of network interface installed, as shown in Table 4–1. Table 4-1. Network Interface Network Interfaces Description Adapter RJ11 Connects one outside ground-start (GS), loop-start (LS), or Direct Inward Dial (DID) trunk to one modular jack.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 August 1998 Page 4-4 facilities. These codes are shown in Table 4–2, by trunk type and adapter type. Table 4-2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 August 1998 Page 4-5 RJ21X Interface The RJ21X network interface has a female 50-pin (25-pair) amphenol connector, as shown in Figure 4-1 on page 4-6. To connect the RJ21X interface to the control unit, you must build a wiring field between the RJ21X interface and the control unit using a 66-type block (RJ21).
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting the Control Unit to the Network Interface Wiring 66-Type Block (RJ21-type) 25-Line Interface 26 Line 1 Line 2 Line 3 Line 4 1 27 2 28 3 29 4 Page 4-6 Line Tip Ring Phone Number 1 26 1 555-3827 T T R R 2 27 2 555-3828 T T 3 28 3 555-3829 R R T T R R T T 25 50 25 555-3851 R R 30 Line 5 5 31 Line 6 USOC 6 CUSTOMER 4 Jacks JACJ NO. 1 pr.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 August 1998 Page 4-7 Building the Wiring Field Build the wiring field between the network interface and the control unit using 110AB1-100JP12 termination blocks with modular jacks and associated hardware. Figure 4–2 shows the hardware you need, including 110AB1-100JP12 termination blocks with modular jacks, 110A1 wire troughs, D-rings, and D2R cords.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting the Control Unit to the Network Interface Wiring Page 4-8 AT-8762 D Impact Tool 110 Impact Tool 788J1 788 K1 Retainer Tool Spudger Modular Plug Pressers Figure 4-3. RJ21X Wiring Field Tools To connect the RJ21X network interface to the control unit, follow the steps below. Figure 4–3 shows the tools you need.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting the Control Unit to the Network Interface Wiring Page 4-9 ! If necessary, repeat Steps 1 and 2 for a second column. ! Run the 25-pair amphenol cable on the RJ21X interface to the termination blocks. If more length is needed, use an A25D male-connector, single-ended, 25-pair, nonplenum cable. ! Mount the D-rings to properly dress the wires, as needed.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 August 1998 Page 4-10 ! Test the central office trunks for proper connection. See “Testing Trunks,” later in this chapter, for instructions. ! Label the network interface jacks, control unit module jacks, termination blocks, and D2R cords. See “Labeling Trunks,” later in this chapter, for instructions.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 August 1998 Page 4-11 Single-Line Adapter (RJ11) 2-Line Adapter (RJ14) (267C) Figure 4-5. RJ11 and RJ14 Interfaces ! CAUTION: Incorrect wiring can damage the ports and cause them to stop functioning. Make sure you use the proper cords. For all GS/LS modules, do the following: ■ Use a D2R cable from an RJ11.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 August 1998 Page 4-12 ! Test the central office trunks for proper connection. See “Testing Trunks,” later in this chapter, for instructions. ! Label the network interface jacks, the control unit module jacks, and the D2R cords properly. See “Labeling Trunks,” later in this chapter, for instructions.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Testing Trunks Issue 1 August 1998 Page 4-13 RJ48C/X Interface The RJ48C/X interface terminates a DS1 trunk at the customer’s premises. Both RJ48C and RJ48X interfaces have 8-wire modular jacks. However, the RJ48X interface includes shorting bars that loop the DS1 trunk’s receive pair to the transmit pair. This helps in testing the DS1 trunk from the central office.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Testing Trunks Issue 1 August 1998 Page 4-14 ! If you find a central office trunk that does not have dial tone, check for a bad adapter or loose connection. If adapters and wiring are in working order but you still do not hear a dial tone, notify the Lucent Technologies Service Center acting as the customer’s agent.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Labeling Trunks Issue 1 August 1998 Page 4-15 ! Dial a telephone number to verify dialing. Also check that you have good two-way transmission after the central office completes the connection. ! If you find a central office trunk that does not have dial tone, check for a bad adapter or loose connection.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Installing the Channel Service Unit Issue 1 August 1998 Page 4-16 ! Leave a copy of System Form 2c in a secure place near the control unit. Installing the Channel Service Unit The Channel Service Unit (CSU) provides the interface between the 100D module and the DS1 facilities.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting the Control Unit to the Network Interface Installing the Channel Service Unit Issue 1 August 1998 Page 4-17 ■ The ACCULINK front panels include an LCD display and 7-button keypads composed of three functional and four directional keys. ■ They contain integral 2400-bps modems for remote access and alarm reporting. ■ The front-panel LEDs are labeled and colored differently from the ESF T1 CSU.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting the Control Unit to the Network Interface Installing the Channel Service Unit Page 4-18 The CSUs offer a number of front-panel alarms and monitor alarm conditions occurring either on the network interface or on the DTE interface. If an ACCULINK CSU detects two alarm conditions at the same time, it reports the higher-priority alarm. Alarms remain active until the alarm condition is cleared.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting the Control Unit to the Network Interface Wiring Two Switches Together POWER AUX PORT COM PORT Page 4-19 MODEM NETWORK DTE NEC CLASS 2 INPUT CAUTION: AUX PORT OR COM PORT MUST NOT BE CONNECTED TO PSTN CR T1 NETWORK Figure 4-7.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting the Control Unit to the Network Interface Wiring Two Switches Together Page 4-20 Cross Connect Field DS1 Interface 25 Pair Cable V/O(T) W/BL(T) O/V(R) BL/W(R) V/GR(T1) W/O(T1) GR/V(R1) O/W(R1) DEFINITY Figure 4-8.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting the Control Unit to the Network Interface Wiring Two Switches Together Page 4-21 Cross Connect Field DS1 Interface W/BL(T) W/BL(T) BL/W(R) BL/W(R) D8W MERLIN LEGEND Figure 4-9.
MERLIN LEGEND Communications System Release 6.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Installing the PC, CAT, or Printer Page 5-1 5 5 Once you complete the installation procedures presented in the previous chapters, you can connect a Station Message Detail Recording (SMDR) or Call Accounting Terminal (CAT) printer and a personal computer (PC), or a CAT and CAT printer, to the system.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Page 5-2 Connecting a PC Within 50 Feet Use this procedure to connect a PC to the control unit when the PC is within 50 ft. (15.2 m) of the control unit. You need the following hardware for this procedure: ■ 355AF adapter ■ D8W cord ■ EIA-232-D cable (optional) To connect a PC within 50 ft. (15.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Page 5-3 012 408 GS/LS 44GS or LS Outside Lines/ 8 Analog Telephones (ATL) 008 MLX 8 MLX (Digital) Telephones PROCESSOR 408 Processor Module SMDR Jack ADMIN Jack POWER CAUTION ON OFF Turn poweroff before inserting removingor modules AG G INPUT FR GND D8W Figure 5-1.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Page 5-4 jacks. Also make sure that the building wiring has been connected so that the wall jacks in each location connect to each other.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Issue 1 August 1998 Page 5-5 ! CAUTION: If the PC is in a building outside the main building (control unit location), you must install an ADU and an additional protector in each building.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a CAT to the Control Unit Issue 1 August 1998 Page 5-7 Connecting a CAT to the Control Unit The Call Accounting Terminal (CAT) is a standalone unit that provides call accounting information. It connects to the SMDR jack on the control unit and links the control unit to the CAT printer.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 August 1998 Page 5-8 ■ Lucent Technologies Call Accounting Terminal (CAT) Printer ■ Lucent Technologies Call Accounting System Printer ■ Lucent Technologies Applications Printer NOTE: The Lucent Technologies 570 printer is not compatible with the system.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 August 1998 Page 5-9 Connecting a CAT and Printer on the Same AC Outlet Use this procedure to connect a CAT and CAT serial printer into the same AC outlet as the control unit, provided the CAT is fewer than 14 ft. (4.27 m) and the printer is fewer than 50 ft. (15.2 m) from the control unit.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Processor Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Page 5-10 CAT PLUS Connections Using Same AC Outlet D8W-87 CAT PLUS Terminal SMDR Port Long Cord 355A Z200A EMI Filter Short Cord CAT Printer Figure 5-3.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Page 5-11 NOTE: If you are installing the printer in a different room than the control unit, make sure that both locations have working wall outlets and wall jacks, and that the building wiring has been connected so that the wall jacks in each location connect with each other.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 August 1998 Page 5-12 ! Plug one end of a D8W cord into the WALL jack on the Z3A4 ADU. ! Plug the other end of the D8W cord into a modular jack on the D8AM modular crossover cable. ! Plug the other end of the D8AM modular crossover cable into the top jack on the 400B2 power adapter.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 August 1998 Page 5-14 To make the connections at the printer, follow the steps below. See Figure 5-4 on page 5-13. ! At the printer location, either plug one end of a D6AP cord into a 2012D-50M transformer or follow the instructions in Step 9 above. ! Plug the other end of the D6AP cord into the lower jack on a 400B2 power adapter.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 August 1998 Page 5-15 Connecting a Printer Within 50 Feet (15.2 m) If the printer is within 50 ft. (15.2 m) of the control unit and is connected to the same 117-V AC branch as the control unit, use this procedure to connect a printer to the control unit.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 August 1998 Page 5-16 Z200A EMI Filter 012 408 GS/LS 44GS or LS Outside Lines/ 8 Analog Telephones (ATL) 408 SMDR Jack 008 MLX 8 MLX (Digital) Telephones Processor Module POWER CAUTION ON OFF Turn poweroff insertinbefore removi g or moduleng s AG G INPUT FR GND 355AF Adapter Control Unit EIA-232-D SMDR Printer Figure 5-5.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 August 1998 Page 5-17 Connecting a Printer 50 Feet (15.2 m) or More Away Use this procedure to connect a printer to the control unit if the following conditions apply: ■ The printer is not a CAT printer connected to a CAT. ■ The printer is 50 ft. (15.2 m) or more from the control unit.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit ■ 2012D transformer ■ 248B adapter ■ D8W cords ■ D6AP power cord ■ EIA-232-D cable ■ 4-pair plug-ended cable Issue 1 August 1998 Page 5-18 To connect a printer 50 ft. (15.2 m) or further away from the control unit, follow the steps below. See Figure 5–6. ! Plug the short end of a Z200A EMI cord into the SMDR jack on the control unit.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Page 5-20 248B Adapter 2012D Transformer Transformer with 248B Adapter D6AP Cord Figure 5-7. Connecting the 248B Adapter and the 2012D Transformer ! Plug the other end of the D6AP cord into the 2012D-50M transformer.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 August 1998 Page 5-21 ■ If the 400B2 is plugged into a wall jack, make sure that building wiring has been set up so that the wall jack for the control unit can communicate with the wall jack for the printer.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Table 5-1. Page 5-22 ■ For the CAT printer, set the DIP switches on the printer according to Table 5-3 on page 5-25. (See the user’s guide supplied with the printer for more information.) ■ For the Applications printer, set all the DIP switches on the printer to off.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Table 5-1. * Page 5-23 Continued No. Function Menu Status 32 CHAR. SET (G0, GL) 02 USA 33 CHAR. SET (G1, GR) 01 UK 34 CHAR. SET (G2) 03 GE 35 CHAR.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Table 5-2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Page 5-25 Lucent Technologies Printer DIP Switch Settings* Table 5-3.
MERLIN LEGEND Communications System Release 6.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Data Stations Connecting Data Equipment Page 6-1 6 6 This chapter explains how to set up data stations. A data station sends and/or receives data. If the data station includes a telephone, the station can also send and receive voice.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting Data Equipment Data Stations Table 6-1.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Data Stations Issue 1 August 1998 Page 6-3 NOTE: The analog voice and modem data station requires a bridging adapter to connect the telephone to the two adjacent analog extension jacks. The terminal adapter data-only station requires a terminating resistor adapter to connect the terminal adapter to the MLX extension jack.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Data Stations Issue 1 August 1998 Page 6-4 See Form 2a, System Numbering: Extension Jacks for your customer’s specifications. Then refer to the appropriate section later in this chapter for instructions on setting up modem data stations.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Analog Voice and Modem Data Stations Issue 1 August 1998 Page 6-5 Analog Voice and Modem Data Stations Figure 6–1 shows the equipment configuration for an analog voice and modem data station. GPA Settings The switch on the back of the General Purpose Adapter (GPA) used in Step 4, provides two settings, Automatic and Basic (Join is not used).
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Analog Voice and Modem Data Stations Issue 1 August 1998 Page 6-6 ! Make sure that the modem has settings for speed and parity that are compatible with those of the data terminal. If you are not sure, see the customer’s system manager or the documentation packaged with the modem, data communications software, and data terminal. ! Connect the modem to the GPA. a.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting Data Equipment Modem Data-Only Stations Page 6-8 Modem Data-Only Stations Figure 6–2 shows the equipment configuration for a modem data-only station. To set up a modem data-only station, follow the steps below: ! If using an external modem, use an EIA-232-D cable to connect the modem to the serial port on the data terminal. If using an internal modem, it should already be connected.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting Data Equipment Modem Data-Only Stations Page 6-9 008 OPT Module 012 Module Processor Tip Ring Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES AC Outlet D4BU cord LINE jack EIA-232-D Cable Modem SERIAL connector AC Outlet Figure 6-2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting Data Equipment MLX Voice and Modem Data Stations Page 6-10 MLX Voice and Modem Data Stations Figure 6–3 shows the equipment configuration for an MLX voice and modem data station.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment MLX Voice and Modem Data Stations Issue 1 August 1998 Page 6-11 ! Use an EIA-232-D cable to connect the serial port on the data terminal to the modem. For a data terminal that has both COM1 and COM2 jacks, make sure you use the one designated for data transmission. See the customer’s system manager if you are not sure.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting Data Equipment MLX Voice and Terminal Adapter Data Stations Page 6-12 MLX Voice and Terminal Adapter Data Stations Figure 6–4 shows the equipment configuration for MLX voice and terminal adapter data station. The configuration shown in Figure 6–4 is for asynchronous terminal adapter data transmission.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting Data Equipment MLX Voice and Terminal Adapter Data Stations Page 6-13 ! Connect the terminal adapter to the MLX telephone. a. Plug one end of a D8W cord into the PHONE jack on the terminal adapter. b. Plug the other end into the LINE jack on the MLX telephone.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Terminal Adapter Data-Only Stations Issue 1 August 1998 Page 6-14 ! Connect the terminal adapter data module to the control unit. a. Plug one end of a D8W cord into the LINE jack on the terminal adapter. b. Plug the other end into the appropriate MLX extension jack. See Form 2a, System Numbering: Extension Jacks for the appropriate module and extension jack.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting Data Equipment Terminal Adapter Data-Only Stations Page 6-15 ! Plug the WP90110-L7 power supply cord into the POWER receptacle on the terminal adapter. ! Use a 440A4 terminating resistor adapter to connect the terminal adapter to the control unit. a. Use a D8W cord to connect the 440A4 terminating resistor adapter to the LINE jack on the terminal adapter. b.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Connecting Data Equipment Terminal Adapter Data-Only Stations Page 6-16 Processor 008 MLX or 408 GS/LS-MLX Module MLX Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord 440A4 (100 ) Terminating Resistor Adapter LINE jack Terminal Adapter POWER WP90110-L7 Power Supply AC Outlet Figure 6-5.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Video Conferencing Data Stations Issue 1 August 1998 Page 6-17 Video Conferencing Data Stations You can use the terminal adapter with a Multipurpose Enhancement Board for synchronous data communication. This type of station allows data transmission at speeds of 56 or 64 kbps. This section is only a guideline for connecting video conferencing equipment to the system.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Video Conferencing Data Stations Issue 1 August 1998 Page 6-18 ■ Two Shore Microsystems SM-100EIA-232/V.35 converters (or equivalent) ■ Cables: — Two male/male EIA-232-D cables, 8 ft. (24 m), to connect the PORT 1 connectors on the terminal adapters to the EIA-232/V.35 converters — Two male/male V.35 DB-37 cables, 8 ft. (24 m), to connect the V.35 communication ports on the video codec to the EIA-232/V.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Video Conferencing Data Stations Issue 1 August 1998 Page 6-20 To set up the video conferencing configuration, follow the steps below. See Figure 6-6. ! Plug one end of a D8W cord into the LINE jack on each of the terminal adapter. ! Connect the other end of each D8W cord.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Connecting Data Equipment Video Conferencing Data Stations Issue 1 August 1998 Page 6-21 c. Use the DB-37 cables to connect the EIA-232/V.35 converters to the video codec’s V.35 communication ports. See the documentation packaged with the video codec for instructions. ! If it is not already connected, connect the CSU to the 100D module on the control unit and to the 5ESS or 4ESS exchange switch.
MERLIN LEGEND Communications System Release 6.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Initializing the System Initializing and Testing the System Page 7-1 7 7 When you have finished installation, you are ready to initialize the system as described in this chapter. Initializing the System To initialize a Release 6.1 system, use one of the following methods: ■ Restore from a 6.1 system programming disk or Translation memory card.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Initializing and Testing the System Initializing the System Page 7-2 Programming Guides The following guides are available to assist you: ■ System Programming for quick-reference procedures (document number 555-661-111) ■ System Programming and Maintenance (SPM) for detailed SPM procedures (document number 555-661-140, in this binder) Restoring from the Translation Memory Card If you received the Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Initializing and Testing the System Setting the Time and Date Page 7-3 ! Use SPM and the system programming disk to perform the Restore procedure. See System Programming and Maintenance (SPM) for instructions. NOTE: You must restore the system using either the system programming (or backup) disk or memory card whenever a frigid start (System Erase) occurs.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Initializing and Testing the System Testing the System Page 7-4 programming, forced-idle, or maintenance mode. When an MLX telephone is in test mode, the system considers it busy and therefore not available for use. If you hang up during any of these procedures, test mode ends automatically.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-5 ! Press the same line button repeatedly to toggle between the green and red LEDs. For a QCC, the display should show the name of the feature programmed on the button. ! To test a fixed-feature button with one LED, press the button. The Feature and HFAI LEDs should turn off. The first press of the Speaker button should turn off the Mute LED.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-6 ! Connect a working 2500-type single-line telephone with a Message light to the MFM adapter (the 2500 telephone also must have a mechanical ringer). ! Pick up the handset and listen for dial tone. Dial . You should hear another dial tone. ! Press any button. This will deactivate the test tone. ! Dial .
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Initializing and Testing the System Testing the System Page 7-7 Testing Telephones for Outside Dial Tone To test for outside line dial tone, follow the steps below: ! Without lifting the handset, press one of the outside line buttons. The red LED next to this button should turn on. ! Pick up the handset or press the Speaker button.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-8 a. Pick up the handset and wait for the dial tone. b. If you pressed an SA button, dial the dial-out code. c. Dial the destination telephone. You should hear ringback on your telephone and ringing at the destination telephone. d. Have someone pick up the handset at the destination telephone; verify that you have good two-way communication. e.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Initializing and Testing the System Testing the System Page 7-9 Testing DID Trunks To test DID trunks, follow the steps below: ! Have someone at the central office check all DID trunks, or have someone call from the outside to check each DID trunk. ! When the first trunk rings, answer it. ! Instruct the caller to put the call on hold or put down the handset while making the next call.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-10 NOTE: Dial-repeating tie trunks are also called wink-, immediate-, and delay-type tie trunks. These terms are used in system programming to describe the type of signaling used on the trunk. Testing Two-Way Automatic-Start Tie Trunks For two-way automatic-start tie trunks, perform both the incoming and outgoing automatic-start tie trunk tests.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Initializing and Testing the System Testing the System Page 7-11 Testing Outgoing Automatic-Start Tie Trunks Perform this test for automatic-start tie trunks that are two-way or outgoing only. If you are testing two-way automatic-start tie trunks, perform the incoming test as well.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-12 ! Have the person at the far end place a dial-repeating call to your telephone by dialing the proper tie-trunk number. Your telephone rings and the green LED next to ICOM (or SA for Hybrid/PBX systems) flashes. ! Pick up the handset. The red LED next to the ringing button turns on and the green LED changes from flashing to steady.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-13 ! When the person answers, verify that you have good two-way communication, then hang up. The green LED should turn off, the red LED should turn off, and another red LED may turn on. ! Repeat Steps 1 through 4 for each outgoing or two-way dial-repeating tie trunk.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-14 ARS and SMDR Tests If ARS patterns have been programmed, you can test routing by placing toll calls and checking the trunk indicated on the SMDR printout. Check the report to see which line/trunk the system selected for an outgoing call. The length of each toll call must be equal to or greater than the minimum SMDR recording time.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-15 ! At the ringing telephone, have someone pick up the handset and verify that you have good two-way communication. ! Repeat Steps 2 and 3 for each calling group. ! Make additional calls to check each member of each calling group. ! At any telephone, pick up the handset and dial the group extension number.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-16 Coverage Test To verify that coverage is in effect, follow the steps below: ! Have someone call the covered telephone. ! Count the number of rings at the covered telephone before the covering telephone starts ringing. This should be the same as the programmed number of rings.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-17 ! Verify that the telephones assigned to the Night Service group are ringing. ! Have someone pick up the handset at a telephone in the Night Service group. Verify that you have good two-way communication. ! At both telephones, hang up.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-18 ! At the test telephone, pick up the handset. ! Dial the access code and the number associated with the dictation equipment. ! Verify that the ready tone is transmitted. ! Test the transmission in both directions; make a recording and play it back. ! Hang up.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Testing the System Issue 1 August 1998 Page 7-19 ! At the destination extension, answer the incoming call. ! At the destination extension, press the Hold button. The line button’s green LED should flash. ! Verify that music is heard at the destination extension and adjust the volume as required. ! Hang up.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Initializing and Testing the System Testing the System Page 7-20 Ground-Start Button Figure 7-1. Ground-Start Button To test PFT jacks, follow the steps below: ! Plug a touch-tone or rotary dial telephone into a PFT jack. ! Note the outside line number assigned to the lowest line/trunk jack on the module and be sure that the outside trunk is connected to the system.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Initializing and Testing the System Testing the System Page 7-21 ! After the call is answered and you have verified that you have good two-way communication, give the person the telephone number assigned to the outside line bridged by the PFT jack to which you are connected. This is the number noted in Step 2. ! Have that person call the number after you hang up.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Installing the Control Unit’s Housing Issue 1 August 1998 Page 7-22 ! Dial You should hear a dual-tone multifrequency (DTMF) signal as each button is pressed. When you finish dialing, you should hear a 3-beep confirmation tone. ! Repeat the test for each TTR.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Installing the Control Unit’s Housing Page 7-23 Top cover Empty module Figure 7-2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Initializing and Testing the System Installing the Control Unit’s Housing Issue 1 August 1998 Page 7-24 Installing the Front Cover To install the front cover, see Figure 7-3 and follow these steps: ! Hook the top of the front cover onto the top cover. ! Push down on the bottom of the front cover until it locks securely on the base of the wire manager on the modules. Front cover MERLI N LEG END MERL Figure 7-3.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Page 8-1 Installing Applications 8 8 This chapter provides installation guidelines and documentation references for the applications that the system supports. You can install the following software and hardware products on the system. See the documentation packaged with each application for detailed installation instructions.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Automated Document Delivery System Issue 1 August 1998 Page 8-4 OPT (but the 008 OPT module does not support VMS applications). The 016 (T/R) module supplies four TTRs. Table 8-1. TTRs Required by VMS No. of VMS Ports No. of TTRs Required 1 1 2 1 3 2 4 2 6 3 8 4 12 6 Automated Document Delivery System Automated Document Delivery System (ADDS) is a computer-based system for faxing documents.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Applications Call Accounting System Page 8-5 Use ADDS in a two-line configuration to maximize performance and minimize busy signals. ADDS can work behind an automated attendant. ADDS does not function with an MFM.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Call Accounting System Issue 1 August 1998 Page 8-6 CAS runs on an approved DOS PC. Two versions of the product are offered: CAS for Windows and CAS Plus V3. HackerTracker System for CAS Plus V3 is a software enhancement designed to help detect fraudulent use of the communication system. The HackerTracker software can detect abnormal calling activity by monitoring facilities and account code usage.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Applications Call Accounting System Page 8-7 ■ For a single-site system, an NCR 3315 PC (20-MHz 386) with 6 MB of RAM and a 120-MB hard disk ■ For a multisite system, an NCR 3332 PC (66-MHz 486) with 16 MB of RAM and a 340-MB hard disk — MS-DOS 5.0 or higher — Windows 3.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Applications Call Accounting Terminal Page 8-8 ! Connect the hardware. See “Connecting a PC to the Control Unit” in Chapter 5. ! Complete the CAS worksheets. Make sure that they show all information you need on telephone lines and extensions, calling patterns and processing options, and departments and personnel. ! Load and test DOS version 3.3 or later and CAS.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Call Accounting Terminal Issue 1 August 1998 Page 8-9 Considerations You can connect only one CAT to the system. You must use a serial printer such as the CAT printer. You must locate the CAT Plus within the distances noted below: ■ Control unit — 14 ft. (4.27 m) direct connection — 1000 ft. (305 m) using building wiring ■ Serial printer, 50 ft. (15.2 m) ■ Power supply-grounded wall outlet, 4 ft. (1.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Call Management System Issue 1 August 1998 Page 8-11 The two CMS interface card ports on the PC must be connected to two analog multiline telephone jacks on the same analog multiline telephone module; these jacks must be operator positions. If two operator position jacks are not available on the same module, another analog multiline telephone module must be installed in the control unit to provide these jacks.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Call Management System Issue 1 August 1998 Page 8-12 ■ An approved monochrome or color monitor ■ CMS interface card with two 14-ft. (4.27-m), 4-pair modular plug telephone cords and one 14-ft. (4.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications CONVERSANT Issue 1 August 1998 Page 8-13 Call Management System for MERLIN LEGEND Communications System Supervisor’s Guide Call Management System for MERLIN LEGEND Communications System Planning Guide and Forms CONVERSANT CONVERSANT is an entry-level voice response system that enables you to run integrated voice response (IVR) applications.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Integrated Solution III Issue 1 August 1998 Page 8-14 includes a system unit, a monitor, and a keyboard. The Master Controller III has the following components: ■ 500-MB fixed disk drive ■ 250-MB tape drive ■ 3.5-inch floppy disk drive ■ Two serial ports and one parallel port are integrated on the main board with connectors on the back panel of the system unit.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Integrated Solution III Issue 1 August 1998 Page 8-15 ■ System Programming and Maintenance (SPM) IS III Release 3.xx or higher ■ Fax Attendant (FA) The number of incoming lines and subscribers programmed for AUDIX Voice Power* and the number of busy-hour calls determine how many voice channels are required for the customer’s system.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Integrated Solution III ■ Issue 1 August 1998 Page 8-16 Message-waiting lights fail to light CAS IS III uses the call information provided by the system’s built-in SMDR feature to process calls. SPM IS III reports can be printed out or can be written to a disk (hard or floppy). SPM IS III reports should not be printed while the system is handling more than 100 calls per hour.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Lucent Technologies Attendant Issue 1 August 1998 Page 8-18 ! Security Alert: Products that are connected through a voice port must be properly restricted to prevent toll fraud. See Appendix A in Maintenance and Troubleshooting for more information. Considerations You cannot connect Lucent Technologies Attendant† to a system that operates in Behind Switch mode.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications MERLIN MAIL* Issue 1 August 1998 Page 8-19 If you use all eight jacks on an 012 module for Lucent Technologies Attendant, you cannot connect any other devices to the module. When using fewer than eight jacks on the 012 module, you can use the remaining jacks for tip/ring devices.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Applications MERLIN MAIL* Page 8-20 The number of incoming trunks and subscribers programmed for Automated Attendant service and the number of busy-hour calls determine how many MERLIN MAIL *Voice Messaging System jacks are required for the user’s system. See Table 8–2. Table 8-2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications MERLIN MAIL* Issue 1 August 1998 Page 8-21 Trunks to be answered by MERLIN MAIL* should be programmed for reliable far-end disconnect. Callers who dial from rotary telephones cannot use MERLIN MAIL* features.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications MERLIN PFC† Issue 1 August 1998 Page 8-23 In Behind Switch mode, a dedicated fax line for incoming fax calls is also required; in Hybrid/PBX or Key mode, the system can have either a dedicated fax line or Direct Inward Dialing (DID). You cannot install the MERLIN PFC* telephone outside a building. You must remove all button assignments except the one for the fax line from the fax extension.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications PassageWay Direct Connect Solution Issue 1 August 1998 Page 8-24 Behind Switch Mode The dedicated fax line should be programmed to the MERLIN PFC* fax extension. The dedicated fax line should be assigned as a secondary (no ring) line at the voice extension. Hardware Requirements The MERLIN PFC* telephone requires two analog ports: one for the voice line and one for the fax line.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications PassageWay Direct Connect Solution Issue 1 August 1998 Page 8-25 ■ Lucent Technologies Set. A telephone programming application that enables users to program telephone features for their MLX-28D, MLX-20L, or MLX-10DP telephones from the PC. Multiple button programming files can be created, saved, and exchanged with other users. ■ Log Viewer.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications System Programming and Maintenance (SPM) Issue 1 August 1998 Page 8-26 Hardware Requirements The following hardware is required: ■ An approved DOS PC with the following — An 80286 or higher processor (80386 or higher recommended) — An available serial port — A minimum of 2 MB of RAM — A 3.5-inch, 1.44-MB, high-density drive or a 5.25-inch, 1.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications System Programming and Maintenance (SPM) Issue 1 August 1998 Page 8-27 print reports. The PC display shows the same button and screen layout as an MLX-20L telephone. Considerations SPM operates with DOS version 3.3 or later. Unless the system is being backed up or restored, a remote user takes priority over a local user.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Installing a CTI Link Issue 1 August 1998 Page 8-28 — A double-sided floppy disk drive (either 5.25-inch or 3.5-inch) — A serial port assigned to COM1 or COM2. The serial port can use either a DB-9 or DB-25 connector. If a DB-9 connector is used, a 9-pin to 25-pin adapter is also required. The 9-pin side must be female.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Installing Applications Installing a CTI Link Issue 1 August 1998 Page 8-29 A brand-new, 4-pair cable must be installed. No reuse of wire is supported. Proper Systimax hardware must be used, including cords and connecting blocks. Hardware Requirements There are no new hardware requirements in Release 5.0 of the MERLIN LEGEND Communications System. The CTI link plugs into an available port on an 008 MLX or 408 MLX module.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Applications Installing a CTI Link Page 8-30 ! Program the communications system. At the Executive Station or using SPM, program the system in Hybrid/PBX mode, busy out the slot, then program that MLX port as a CTI link port. The functions for programming the system and the MLX port are under the System Programming option.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Installing Applications Installing a CTI Link Page 8-31 link port. The other end of this wire is plugged into the ISDN link interface card installed in Step 3 of the “New Installation” procedure. ! Resume CTI link traffic. Refer to the MERLIN LEGEND Network Manager’s Guide for instructions. ! Resume MERLIN LEGEND alarming for the CTI link.
MERLIN LEGEND Communications System Release 6.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Page 9-1 Upgrading the System ! 9 9 ! WARNING: System upgrades should be performed by qualified technicians or service personnel only. Installation or maintenance of this product by anyone other than qualified personnel may damage or impair the product; your limited warranty does not cover such damage.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Upgrading to Release 6.1 Issue 1 August 1998 Page 9-2 Upgrading to Release 6.1 Upgrading to Release 6.1 of the MERLIN LEGEND Communications System requires the replacement of the processor module or the use of a forced installation card. You must have DOS SPM Version 6.25, WinSPM (the Windows version of SPM), or IS-III (UNIX) SPM Version 6.25 to upgrade to Release 6.1 from Releases 1.0, 1.1, 2.0, 2.1, 3.0, 3.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Upgrading to Release 6.1 Issue 1 August 1998 Page 9-3 NOTE: If SPM is already installed, the :HOFRPH WR 630 screen that appears when you start SPM identifies the version on both the last line of the console simulation window and in the upper left corner of the screen. If you are working with Version 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Backing Up System Programming Issue 1 August 1998 Page 9-4 NOTE: When upgrading from a networked Release 6.0 system, the non-local dial plan extension ranges must be manually programmed to suit the customer’s configuration. Backing Up System Programming NOTE: You cannot upgrade system programming for the MERLIN II Communications System; it must be reprogrammed.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Removing the Control Unit Housing Issue 1 August 1998 Page 9-5 ■ To back up system programming from Release 5.0, you must use SPM version 5.15 or higher. ■ To back up system programming from Release 6.0, you must use SPM version 6.15 or higher. ■ To back up system programming from Release 6.1, you must use SPM version 6.25.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Removing the Control Unit Housing Issue 1 August 1998 Page 9-6 5. Discard the housing only if upgraded housing has been provided. MERLIN II and MERLIN LEGEND 2.1 and later Communications System 2 1 MERLIN LEGEND 2.0 and earlier Communications System Housing 1 2 Clip Housing Figure 9-1.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Powering Down the System Issue 1 August 1998 Page 9-7 Powering Down the System You may need to power down the system to add upgraded equipment to the carrier. ! CAUTION: Follow these steps in the exact sequence. To power down the system, follow the steps below and see Figure 9–2: ! Turn off the power supply on the basic carrier. ! Turn off the power supplies on the expansion carriers.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Upgrading the System Powering Down the System Processor Page 9-8 -48 VDC Auxiliary Power Input Auxiliary Power Unit AC INPUT AUX POWER AC Input -48 VDC Power Cord Ground Wire AUX Power Unit AC Power Cord Figure 9-2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Upgrading the Control Unit Issue 1 August 1998 Page 9-9 Upgrading the Control Unit ! Do not remove any of the existing carriers. ! Refer to the Control Unit Diagram on the flip side of System Planning Form 1. If you are installing an expansion carrier, remove the rightmost module from the control unit and set it aside. See Figure 9-3 on page 9-11.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Upgrading the Control Unit Issue 1 August 1998 Page 9-10 ! Replace the processor module. See Figure 9-3 on page 9-11. Then go to Step 7. NOTE: If the processor module is to be modified for Key mode, perform Step 4 through Step 10 of “Modifying the Processor for Key Mode” before proceeding. a. Press up on the tab at the bottom rear of the old processor module. b.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Upgrading the System Upgrading the Control Unit Page 9-11 3 1 2 Figure 9-3.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Upgrading the Control Unit Issue 1 August 1998 Page 9-12 Replacing the Housing Clips ! Remove the housing clips from the right side of the module. a. Remove the rightmost module from the control unit. See “Removing a Module” in Chapter 2 for instructions. b. Using a flat-blade screwdriver, unscrew the upper right corner of the carrier only far enough to free the clip. c.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Upgrading the Control Unit Issue 1 August 1998 Page 9-13 1 2 Figure 9-4. 3 Replacing a Module in the Carrier ! Remove the clips from the left side of the control unit as you did in Step 1; however, make sure you replace the clips before securing the screws again. ! Reinstall the power supply module by hooking it onto the rod at the top of the carrier and then swinging it down into place.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Modifying the Processor for Key Mode Issue 1 August 1998 Page 9-14 Modifying the Processor for Key Mode To modify the processor for Key mode in Release 3.0 and later, follow the steps below. For earlier releases, see Appendix E in Maintenance and Troubleshooting. Prepare a non-metallic surface, such as a table, on which to work. ! WARNING: Do not touch the gold connectors on the rear of the processor module.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Upgrading the System Modifying the Processor for Key Mode Page 9-15 Release Each Catch on Module Remove Cover Processor PROCESSOR MODULE Figure 9-5.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Upgrading the System Modifying the Processor for Key Mode Page 9-16 Lift Circuit board Up and Over Processor PROCESSOR MODULE Figure 9-6. Removing the Processor Module Circuit Board ! Holding the processor circuit board at each end, lift it up and turn it over and away from you. Figure 9-6 on page 9-16. ! Place the processor circuit board on a flat, non-metallic surface.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Upgrading the System Modifying the Processor for Key Mode Page 9-17 PROCESSOR CIRCUIT BOARD Front 1 2 Rear KEYLY ON PBX 1 2 OPEN CLOSED (KEY) Figure 9-7.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Completing the Upgrade Issue 1 August 1998 Page 9-18 Completing the Upgrade ! Perform a frigid start (System Erase) to ensure that all system programming is returned to default values. Use 6\VWHP (UDVH from the SPM Maintenance menu: 0DLQWHQDQFH→6ORW→00→'HPDQG 7HVW→6\VWHP (UDVH (Line 5, left button) twice→
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Upgrading from the MERLIN II Communications System Issue 1 August 1998 Page 9-19 ! Replace old modules and add new modules as specified on the Control Unit Diagram of Form 1, System Planning. See “Installing the Control Unit” in Chapter 2 if you need instructions. ! Install the Release 4.0 processor module in the carrier. See “Installing the Processor” in Chapter 2.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Upgrading the System Replacing the Control Unit Housing Issue 1 August 1998 Page 9-20 Replacing the Control Unit Housing See Chapter 2, “Installing the Control Unit,” for instructions on replacing the control unit housing for Release 2.1 and later. Release 2.0 or Earlier To install the control unit housing, follow the steps below. ! Place the front panel(s) face down.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Upgrading the System Replacing the Control Unit Housing Page 9-21 Right Hand Side Panel d MERLIN LEGEND TO DETATCH: SLIDE TO ALIGN ARROWS Front Panel TO ATTACH: ALIGN ARROWS. SLIDE TO COMPLETE CIRCLE. Line Up With the Semicircle on Inside of Front Panel Slide Tongues in and Push Front Panel Up Figure 9-8.
MERLIN LEGEND Communications System Release 6.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 System Numbering Forms Page A-1 System Numbering Forms A A When you change any existing trunk or extension wiring, record information about the wiring on the appropriate system numbering form. This appendix includes examples of all of the system numbering forms, and instructions for completing Form 2a, “System Numbering: Extension Jacks.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 System Numbering Forms Form 2a, System Numbering: Extension Jacks Issue 1 August 1998 Page A-2 Form 2a, System Numbering: Extension Jacks Renumber System* ❑ 2-Digit ✦ ❑ Selected Extension Numbers Mod. Log. Type ID Jack Type B A D† Eqpt. 2-Dig Ext. No.✦ ❑ 3-Digit ❑ Set Up Space 3-Dig. Set Up Renumber Ext. Space to No.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 System Numbering Forms Form 2a, System Numbering: Extension Jacks Issue 1 August 1998 Page A-3 The number in the logical ID column refers to the number of the extension jack in the control unit. 1. In the “Eqpt.” (Equipment) column, enter the type of device (such as an MLX-20L console) that is connected to the extension jack. On the second line, enter any attached adjuncts (such as an answering machine). 2. In the “Old Ext. No.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 System Numbering Forms Form 2b, System Numbering: Digital Adjuncts Page A-4 Form 2b, System Numbering: Digital Adjuncts Factory-Set Log.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 System Numbering Forms Form 2c, System Numbering: Line/Trunk Jacks Page A-5 Form 2c, System Numbering: Line/Trunk Jacks Music On Hold, Line/Trunk No. __________ Source __________ Maintenance Alarm, Line/Trunk No. ____________________ Loudspeaker Page, Line/Trunk No(s). _____________________ Loop-Start Reliable Disconnect* ■ No ✦ ■ Yes Module Type and Slot No. Jack Type (LS, GS, Log. DID, Tie, etc.
MERLIN LEGEND Communications System Release 6.
Issue 1 Issue 1 August 1998 August 1998 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Unit Load Calculation Worksheet Page B-1 Unit Load Calculation Worksheet 2 B If you determine that you need to recalculate the unit load for any carrier, use the instructions on the following worksheet. NOTE: You should have a separate copy of the worksheet for each carrier. See “Unit Loads” in Chapter 1 for information on recalculating unit loads.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Unit Load Calculation Worksheet Unit Load Worksheet Issue 1 August 1998 Page B-2 Unit Load Worksheet 1. Number of modules in carrier (excluding power supply and processor: ■ If fewer than five, power is adequate. ■ If five or six, continue to Step 2. 2. Key or Behind Switch mode only: Indicate configuration of lines; then go to Step 5. __________ o Square o Modified 3.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Unit Load Calculation Worksheet Unit Load Worksheet Page B-3 5. Calculate the estimated unit loads. Module Qty x Unit Load 008 12.0 008 MLX 13.5 008 OPT 8.0 012 8.4 016 (T/R) 12.8 100D 0.0 400 (L/S) 0.0 400 EM 8.0 400 GS/LS/TTR 8.0 408 12.0 408 GS/LS 12.0 408 GS/LS-MLX 13.5 800 0.0 800 NI-BRI 0.0 800 GS/LS 0.0 800 GS/LS-ID 8.0 800 DID 8.0 MERLIN LEGEND Mail 0.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Unit Load Calculation Worksheet Unit Load Worksheet Page B-4 6. Calculate the actual carrier unit load. Qty Equipment x Unit Load Hybrid/PBX or Modified = Total Square Network Access Lines* DID DS1 GS/LS Tie 1.0 0.0 0.0 1.4 1.0 0.0 0.0 1.4 Telephones MLX-5 MLX-5D MLX-10 MLX-10D MLX-16DP MLX-28D MLX-20L BIS-10 BIS-22 BIS-22D BIS-34 BIS-34D MLC-5 MDC-9000 MDCW-9000 10-Button Basic 10-Button HFAI 0.9 0.9 0.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Unit Load Calculation Worksheet Unit Load Worksheet Page B-5 Qty Equipment Telephones (continued) 34-Button Basic 34-Button DLX 34-Button BIS 34-Button BIS/DIS Single-Line Telephone x Unit Load Hybrid/PBX or Modified = Total Square 0.9 1.2 1.2 1.2 0.6 1.1 1.7 1.4 1.4 0.7 0.0 0.0 0.7 0.9 0.8 0.8 0.8 1.0 1.0 1.0 Optional Equipment* EICON board (CTI link interface board in Netware server.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Unit Load Calculation Worksheet Unit Load Worksheet Issue 1 August 1998 Page B-6 7. Try to exchange modules between carriers to reduce the unit loads to 54. (Remember that the 100D, 400 (LS), 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 6 to recalculate unit loads for the new configuration.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Unit Load Calculation Worksheet Unit Load Worksheet Page B-7 8. Calculate the unit loads for slots 5 and 6 of the carrier. Qty Equipment x Unit Load Hybrid/PBX or Modified = Total Square Network Access Lines* DID DS1 GS/LS Tie 1.0 0.0 0.0 1.4 1.0 0.0 0.0 1.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Unit Load Calculation Worksheet Unit Load Worksheet Page B-8 Qty Equipment Optional x Unit Load Hybrid/PBX or Modified = Total Square Equipment* EICON board (CTI link interface board in Netware server.) Direct Station Selector† General Purpose Adapter Hands-Free Unit Headset Adapter 0.0 0.0 0.7 0.9 0.8 0.8 0.8 1.0 1.0 1.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Unit Load Calculation Worksheet Unit Load Worksheet Issue 1 August 1998 Page B-9 9. Try to exchange modules between carriers to reduce the unit loads for slots five and six through 27. (Remember that the 100D, 400 (LS), 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 8 to recalculate unit loads for new configuration.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Index Page IN-7 K Key mode modifying processor for, 9-14 Release 2.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Issue 1 August 1998 Index Page IN-11 Power requirements, 2-6 Power supply installation, 2-20 Power supply installation copper shield , 2-21 ferrite cores, 2-24 power supply module, 2-24 ring generator, 2-21 turning power off, 2-21 Powering down the system, 2-46, 9-7 Powering up the system, 2-45 Printers DIP switch settings applications printer, 5-25 AT&T CAT printer table, 5-25 more than 50 ft.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.
MERLIN LEGEND Communications System Release 6.