User's Manual

Upgrading CMS to the High Availability Option CentreVu CMS R3V8 High Availability
Connectivity, Upgrade and Administration
Installing Feature Packages 3-54
12. Enter the speed that the connection between the CMS and Call
History Reporting machine will be using. The program responds:
13. Enter the number of call records to be held in the buffer if the Call
History machine cannot accept the data. (This step reserves disk
space; therefore, sufficient disk space must be available.)
This step is repeated for each administered ACD.
The program responds:
If the setup determines that you do not have enough file space, you
will get the following warning message:
Number of call segments to buffer for ACD xxxxx (0-99999):
NOTE
Computing space requirements and file system space
availability.
External Call History package installed.
Failed to find sufficient file space for CMS data.
WARNING: You do not currently have sufficient file space
for your existing CMS data. At this point you should turn
on CMS, go to the “Data Storage Allocation” screen, and
verify/modify the administration, or go to the “Free
Allocation” screen and verify your existing free space.
External call history package installed with warnings.