User's Manual

Introduction CentreVu CMS R3V8 High Availability
Connectivity, Upgrade and Administration
Required and Optional Software 1-3
Required and Optional Software 1
The HA option is supported only for CMS servers using CMS software
version R3V8, or later. With a few exceptions (noted below), software
configurations for the HA primary and secondary servers are identical,
and also correspond to the standard (non-HA) CMS software
configuration. Also (with the exceptions listed below) a complete set of
CMS R3V8 software packages is provided for the second server on CD
media at no additional charge. For a complete list of required and
optional software packages for CMS R3V8, see Chapter 1 in “
CentreVu
Call Management System Software Installation and Setup
(585-210-
941)”
.
For primary and secondary servers deployed in HA systems, the
following exceptions to the standard CMS R3V8 software configurations
apply:
• X.25 software is not supported as the final connection link between
the switch and the HA servers (X.25 can be used to connect remote
switches to an onsite switch)
• CentreVu Internet Call Center is never installed on the secondary
server.
• If one or more network terminal servers are linked to the primary
server and NTS installation is required for the secondary server,
then the
Bay Networks Annex R10.0B software package provided
for the primary server can also be installed on the secondary server.
• If the optional
INFORMIX
*
ISQL software package is installed on
the primary server, a second licensed copy of the software must
also be purchased by the customer for use on the secondary server.
• If the optional
Openlink Open Database Connectivity (ODBC)
software package is installed on the primary server, a second
licensed copy of the software must also be purchased by the
customer for use on the secondary server.
* INFORMIX is a registered trademark of Informix Software, Inc.