User manual

DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Managing your attendant consoles
101Attendant console feature buttons
5
Intrusion (Call
Offer)
Intrusion intrusion 1
Leave Word Calling Cancel LWC lwc-cancel 1
LWC lwc-store 1
Leave Word Calling
[display buttons]
Delete Msg delete-msg 1
Next next 1
Call Display call-disp 1
Leave Word Calling
(Remote Message
Waiting) [status
lamp]
Msg (name or
extension #)
aut-msg-wt (Ext:___) N
Link Failure Link Failure
(Link No.__)
link-alarm (Link No.__
)
1 per Link #
8
Login Security
Violation
lsvn-halt lsvn-halt 1 per system
Message Waiting Message
Waiting Act.
mwn-act 1 per system
Message
Waiting Deact.
mwn-deact 1 per system
Night Service Trunk Grp. NS trunk-ns (Grp. No.__) 1 per trunk
group
9
PMS Interface
[display buttons]
PMS display
Priority Calling Prior Call priority N
Position Busy Position Busy pos-busy 1
Queue Status
Indications (ACD)
[display buttons]
AQC atd-qcalls 1
AQT atd-qtime
Queue Status
Indications (ACD)
[status lamps]
NQC q-calls (Grp:_) 1
10
OQT q-time Grp:_) 1 per hunt
group
10
Table 2. Attendant console feature buttons
Feature or
Function
Recommended
Button Label
Name Entered on
Station form
Maximum
Allowed Notes
Continued on next page