User manual

DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1493Station Hunting
20
In this example (Table 57), extension 2 is the called extension. Because extension
2 is busy, the system follows the station-hunting chain to find an idle extension.
The call is answered at extension 1.
In this example (Table 58), extension 2 is the called extension. Because extension
2 is busy, the system follows the station-hunting chain to find an idle extension.
The system encounters extension 3 a second time without finding an idle station.
The system stops checking the station-hunting chain and returns busy tone to the
caller. Notice that both extensions 5 and 2 link to extension 3.
Station hunting options
You can administer the system to perform station hunting prior to sending calls to
coverage. The Station Hunt Before Coverage option on the System-Parameters
Call Coverage/Call Forwarding screen provides that when a call is made to a busy
station, the switch checks to see if there is a hunt-to station assigned to the busy
station. If there is, the switch tries to connect to the hunt-to station before going to
Table 57. Station-Hunting Chain — Example 2
Extension State
Rings on
extension
1Idle2
2Busy3
3Busy4
4Active5
5Active1
Table 58. Station-Hunting Chain — Example 3
Extension State
Rings on
extension
1Idle2
2Busy3
3Busy4
4Busy5
5Busy3