User manual

DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Screen reference
496Attendant Console
17
■ If 12 HGS buttons are assigned on Field descriptions for page 2, it is
recommended that the "night," "pos-busy," and "hold" buttons be
reassigned to locations 20, 21, and 3, respectively. The HGS buttons should
then be assigned to the right-most three columns, as required.
hundrd-sel
Hundreds group select; in addition to the fixed HGS buttons on
Field descriptions for page 1, a user can administer hundreds
group select feature buttons on this page. When a feature button
is administered as “hundrd-sel,” a subfield appears that must
then be administered in the same manner as the fixed HGS
button fields (a 1 to 3 digit hundreds group plus prefix, if
needed). Administered “hundrd-sel” feature buttons operate in
the same manner as fixed HGS buttons.
The total number of hundreds group select buttons (fixed and
administered) allowed on a console is 20. Thus, if all 20 fixed
HGS buttons have been administered, no "hundrd-sel" feature
buttons can be administered.
Note: If no fixed HGS buttons are administered, 19
"hundrd-sel" feature buttons are available. This is because 5 of
the 24 feature buttons must be used for required feature buttons
(hold, pos-busy, night-serv, forced-rel, and split)
group-disp
Group Display. Allows the attendant to see a display of
extensions currently being tracked on the DXS module.
group-sel
Group Select. Allows the attendant to select a specific group of
hundreds by dialing the first 2 or 3 digits of the hundreds group.
Attendant Room Status
occ-rooms
Occupied rooms; allows the attendant to see which rooms are
occupied.
maid-stat
Maid status; allows the attendant to see which rooms are in one
of six specified states.
vu-display
VuStats (vu-display) — This button allows users with display
telephones and attendants to turn on the VuStats display. The
limit to the number of VuStats feature buttons you can
administer depends on how many feature buttons are available
on the attendant console you are administering. The system is
designed to allow you to set up a separate VuStats display
format for each feature button. Therefore, agents can change
the type of measurements on their display by selecting a
different VuStats feature button.
Valid entries Usage