User manual

DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Introduction to the DEFINITY system
30Providing service for multiple tenants
2
2. For Source 1, enter music for the Type, 01A1001 for the Port, and Country
for the Description.
3. Move to Source 3, and enter
music for the Type, 01A1003 for the Port, and
Classical for the Description.
4. Press
ENTER to save your changes.
5. Type
change tenant 1 and press RETURN.
The Tenant
screen appears.
6. In the Tenant Description field, type
Dentist.
This identifies the client in this partition.
7. In the Attendant Group field, type
1.
The attendant group number must also appear in the Group field of the
attendant console screen for this tenant.
8. In the Music Source field, type
1.
Callers to this tenant will now hear country music while on hold.
9. Press
ENTER to save your changes.
10. To administer the next partition, type
change tenant 2 and press RETURN.
11. Administer this tenant, Insurance Agent, to use Attendant Group 2 and
Music Source 3. Be sure to change the Attendant Console
screen so that
this attendant is in group 2.
12. This tenant’s callers will hear classical music on hold.
Tenant 18
Tenant Description: ________________________________________
Attendant Group: 1
Ext Alert Port (TAAS): _______ Ext Alert (TAAS) Extension: ____
Night Destination: _____
Music Source: 1