User manual

MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111
Issue 1
February 1998
Common Administrative Procedures
Page 3-56QCC Optional Features
3
Console Display/Instructions Additional Information PC
Specify the QCC operator extension.
Assign or remove the extension as a message center.
Select
or
.
You may continue to assign or remove
extensions as a message center by repeating
Steps 4 and 5.
Return to the System Programming menu.
Select
three times.
Extended (Directed) Call Completion 3
Use this procedure to specify one of the two basic options shown below for QCC
operator positions with a DSS only:
■ Automatic Completion. Allows one-touch call transfer; that is, calls are
transferred by touching only an extension button on the DSS. The operator
does not have to press the Release button.
■ Manual Completion. QCC operators must press the Release button to
direct a call using a DSS.
This option cannot be programmed for individual QCC operator positions. The
setting applies to all QCC operator positions.
Summary: Extended (Directed) Call Completion 3
Programmable by System Manager
Mode Hybrid/PBX
Idle Condition Not required
If no DSS is attached:
SP: “Entering an Extension”
If DSS is attached:
Toggle the red LED on or off as required.
On = extension is message center position.
Flashing = extension is not message
center position.
Off = extension is not an operator position.