Owner Manual

CARE & MAINTENANCE GUIDE
This is a comprehensive maintenance guide for MaxCore
ooring products from LUCIDA SURFACES. Following this guide is
mandatory in order to validate your Exclusive Warranty by LUCIDA
SURFACES in both residential and commercial applications.
Contact LUCIDA SURFACES regarding any questions or concerns
you may have.
BEFORE & AFTER INSTALLATION
LUCIDA SURFACES flooring products were intelligently designed
and manufactured to provide robust and low maintenance flooring
systems for both residential and commercial applications. Following
this guide is mandatory to validate the Exclusive Warranty and to
guarantee a satisfactory experience.
• Before and after installation, ensure that your flooring remains
within the specified suitable environmental conditions outlined
in the installation guide for your product.
• For installations using adhesive wait 5 days before using a wet
mop to clean your floors to allow the adhesive to fully bond to
the sub floor and flooring.
• Immediately after installation, use a damp cloth to wipe up any
excessive adhesive before it is allowed to cure. Adhesive that
has dried can be removed using a plastic scraper; do not use
sharp or metallic scrapers.
• After installation, dry mop or vacuum the installation area to
remove debris and dirt.
• Make sure that the floors are adequately protected during
installation if other trades are working within the environment.
Damage caused by workers within the installation area is not
covered under warranty.
• It is recommended for residential, and mandatory for
commercial applications that a protective floor matting is used
in entrances. Do not use rubber backed matting as it is known
to discolor all-wear layers and is not covered under warranty.
• Immediately wipe off chemicals that can discolor and damage
the flooring.
MAINTENANCE & CLEANING
Cleaning your LUCIDA SURFACES MaxCore Floorings is a breeze
as all of our products are manufactured with a robust polyurethane
coated wear layer. Please follow the cleaning guide outlined below.
Only use cleaners that are provided as examples.
• Only use a neutral PH cleaner to clean your floors such as ZEP
Neutral Floor Cleaner or a mild dish detergent similar to Dawn.
Use of stronger detergents such as Pine Sol is acceptable
provided that the floors are followed up with a rinse to remove
any residue. Failure to rinse floors may cause a buildup of
detergent and may dull the finish of your floor (which is not
covered under warranty). Cleaners only need to be used
sparingly; more is not always better.
• Use of abrasive and harsh cleaners such as bleach or solvents
will void the wear warranty. Only use mops with non-abrasive
fibers to clean Sweep or vacuum daily using soft bristle
attachments.
• Clean up spills and excessive liquids immediately.
• Damp mop as needed and use cleaners recommended for vinyl
flooring.
• Use proper floor protection devices such as felt protectors
under furniture.
• Place a walk-off mat at outside entrances to reduce the amount
of dirt brought into your home. Do not use mats with a latex
or rubber backing since these backings can cause permanent
discoloration.
• Do not use abrasive cleaners, bleach or wax to maintain the
floor.
• Do not drag or slide heavy objects across the floor
PREVENTIVE CARE
• Felt pads must be placed under the legs of all furniture such
as couches, tables, and chairs. This will protect your floor
from damage and allows furniture to effortlessly glide over
the flooring. Damage to the surface of flooring from dragging
objects across it is not covered by warranty.
• Heavy furniture and appliances should be equipped with non-
staining large surface floor protectors.
• When moving appliances or heavy objects over the flooring,
ensure that sliding pads or protective blankets are used as
damage caused by appliances is not covered under warranty.
• When moving appliances or heavy furniture it is always wise
to lay a plywood panel, or similar, on your floor and “walk” the
item across it. This protects your floor from scuffing, gouging
and damage.
• Furniture with castors or wheels must swivel easily and be
suitable for resilient floors. Do NOT use ball type castors as
they can damage the floor. Caster wheeled chairs should have
wide, rubber casters. Place protective mats under office chairs.
• Use floor protectors under furniture to reduce indentation. As a
general rule of thumb, the heavier the item, the wider the floor
protector should be.
• Do not allow standing water to remain on the surface of your
flooring. Although your flooring is 100% water proof, standing
water can seep into the sub-floor through the seams in the
flooring causing issues with the adhesive and mildew within
the sub-floor.