Hardware and Installation Manual Owner's manual

Troubleshooting procedures help users identify and remedy problems with the instrument.
Overview
To troubleshoot a problem, locate the problem in one of the sections in this chapter, explore
the possible causes, and take the described corrective action.
This chapter supplies information about the following topics:
•
Power Supply Problems
• Communication Problems
• Clogs
• Fluid Leaks
• Sample Probe Problems
• Calibration Failure
• Verification Failure
• Acquisition Failure
• Carryover Problems
• Bead Detail Irregularities
Contact Luminex Technical Support in the U.S. and Canada by calling 1-877-785-BEAD
(-2323).
Outside of the U.S. and Canada, call [phone]. Contact Luminex Technical Support
in Europe by calling [phone]. Email inquiries to [e-mail].
Additional information is available on the Luminex website. Search the desired topic or
navigate through menus. Also, review the website’s FAQ section. Enter http://
www.luminexcorp.com in your browser’s address field. Click Support > Technical Support
Overview > Support Login to log into the Support FAQ site.
This chapter does not troubleshoot problems with the PC. For help with PC problems, please
contact the technical support department for the manufacturer of your PC.
Chapter 6: Troubleshooting Procedures
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