Warranty

Warranty
As part of Lutron’s commitment to reliability, every Lutron product or system includes
comprehensive warranty coverage. A standard warranty is included with the purchase of a
product or with the startup of the system; in some cases enhanced system warranties are
available.
To learn about our most common standard and Enhanced Warranties read on, or,
Browse specific product or system warranties by product name below.
Request existing warranty information for your specific job.
Extended Coverage options are also available after a purchase or after a startup regardless of
whether you’re in or out of the warranty period. These extended coverage options offer more
extensive maintenance coverage and preventative support. Learn more about your extended
coverage opportunities or compare extended coverage options to common system warranties.
Commercial Systems 2-Year Limited Warranty
The Commercial Systems 2-Year Limited Warranty offers 2 years of parts coverage, a first
available onsite/remote response time for system issues, and 24/7 Technical Support.
Benefits:
 Coverage provides 100% parts and diagnostic labor coverage for most system issues for 2
years
 Coverage can be upgraded at any time with the purchase of a Technology Support Plan
Enhanced Warranties – Silver, Gold & Platinum
Lutron’s Enhanced Warranties include Silver, Gold, and Platinum options.
Benefits:
 8-years of parts coverage provides additional peace-of-mind
– 100% replacement of parts and diagnostic labor for years 1-2
– 50% replacement of parts for years 3-5
– 25% replacement of parts for years 6-8
 Optional response-time guarantee limits the duration of system downtime for the first 2
years
– Silver: offers first available onsite/remote response (years 1-2)