Warranty

LUX FLOORING, INC. • Lakewood, NJ 08701
T [phone] F [phone] W www .luxflooring.com
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LIMITED COMMERCIAL PRODUCT WARRANTY
The Lux Flooring Limited Commercial Product Warranty (the "Product Warranty") covers all Lux Flooring Luxury Vinyl Flooring products
purchased by Buyer from Lux Flooring, Inc. ("Lux Flooring") for twelve (12) years from the time of purchase (the "Product Warranty
Period"). Under the terms of the Product Warranty, Lux Flooring will replace any applicable product in the event that, under normal
commercial use, the product wears out or develops a significant loss of pattern or color.
1. Limited Product Warranty. THE PRODUCT WARRANTY SET FORTH HEREIN IS EXCLUSIVE AND IN LIEU OF ALL
WARRANTIES EXPRESSED OR IMPLIED, INCLUDING WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OR
TRADE. LUX FLOORING MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE.
2. Notice and Procedure. Written notice of any claimed defect must be reported by Buyer within thirty (30) days of its discovery. Notice
may be made to Lux Flooring, Inc., PO Box 1247, Lakewood, NJ 08701. Such notice must be received by Lux Flooring within the Product
Warranty Period. In the event that products have visible defects at the time of installation, Lux Flooring must receive written notice within
fifteen (15) days of installation. Notice must be accompanied by a copy of the original invoice. Upon receipt of the notice, Lux Flooring
may send an agent to verify and determine the extent of any defect.
3. Limited Remedy. Buyer's sole remedy under the Product Warranty shall be limited to the supply of replacement products for the
defective material without charge or, at Lux Flooring's option, a refund of the product‘s purchase price. Replacement product shall issue
from Lux Flooring‘s regular product lines, and Lux Flooring makes no guarantee that the same flooring product will be available at any time
for replacement purposes. Lux Flooring will supply as replacement product new goods of the same or similar color, design and grade as the
defective product. Correction of any defect by replacement or by refund shall be issued within a reasonable commercial time. Any services
provided as part of this Product Warranty shall not extend or restart the Product Warranty Period. THE PRODUCT WARRANTY SHALL
NOT APPLY TO CONSEQUENTIAL OR INCIDENTAL EXPENSES RELATED TO ANY DEFECTIVE PRODUCTS, INCLUDING
BUT NOT LIMITED TO ANY EXPENSES INCURRED IN THE DISCOVERY, REMOVAL OR REINSTALLATION OF THE
AFFECTED MATERIAL, SUCH AS LABOR COSTS, LOSS OF TIME, INCONVENIENCE, OR PROPERTY DAMAGE.
4. Limitation of Liability. Lux Flooring shall not be liable in contract, in tort (including negligence), or otherwise for damage, loss of
property, loss of use of property, loss of profits, loss of revenue, claims by customers or agents of Buyer, or for any other special, indirect,
incidental or consequential damages whatsoever. Under no circumstances shall Lux Flooring‘s liability exceed the purchase price of the
goods in respect of which damages are claimed.
5. Non-Transferable. The Product Warranty applies only to the Buyer and the original installation site, and may not be transferred.
6. Product Suitability. Lux Flooring is not responsible for determining or guaranteeing the suitability of the goods for the uses and
applications contemplated by Buyer other than as stated in the Lux Flooring Luxury Vinyl Maintenance Program (the "Maintenance
Program") in the form attached hereto. Such determination shall be the sole responsibility of Buyer.
7. Exclusions. The Product Warranty does not apply to products with slight color or texture variation from factory samples or to products
with visible defects at the time of installation absent proper notification under Paragraph 2 above. The Product Warranty does not apply to
any scratches, discoloration or other damage caused by any of the following:
(1) Water or moisture, including but not limited to water or moisture trapped beneath the floor, whether due to improper sub-flooring,
hydrostatic pressure, the presence of alkalis, or other conditions, and to water or moisture left on the floor, whether due to leaks,
humidity, or other conditions.
(2) Sunlight, excessive heat, fire, smoke, or any other contact by lit or heated objects.
(3) Subsidence, earthquake, or any other change in the building's foundation or level.
(4) Improper cleaning, including machine scrubbers, floor buffers, steel pads, vacuum cleaner beater bars or any techniques other than
those recommended by Lux Flooring under its Maintenance Program.
(5) Improper use, including furniture and castor wheels moved or protected in a manner other than that recommended by Lux Flooring
under its Maintenance Program.
(6) Chemical substances other than those recommended by Lux Flooring under its Maintenance Program, whether intentionally or
negligently applied.
(7) Abnormal use, including intentional abuse or alteration by any actor, whether or not an agent of Buyer.
(8) Cuts, tears, or punctures caused by sharp objects, including indentations caused by heavy point-loading, such as by high heels.
(9) Improper installation, including the use of any adhesive other than an adhesive recommended by Lux Flooring.
8. Applicable Law. The Product Warranty grants to Buyer specific legal rights. Buyer may
have additional rights under state or federal law.