® OWNER’S MANUAL Model: Neo 120 Thank you for choosing Luxe Bidet ®. This manual contains important information regarding your unit. Before operating the unit, please read this manual thoroughly, and retain it for future reference.
® TABLE OF CONTENTS PRODUCT INFORMATION Product Features page 1 Why Luxe Bidet? page 2 6SHFLʳFDWLRQV page 3 Product Dimensions page 3 Parts List page 4 PRODUCT INSTALLATION Before Installation page 5 Installation page 6 PRODUCT OPERATION Troubleshooting page 9 FAQs page 12 WARRANTY page 14 CONTACT page 15
PRODUCT INFORMATION PRODUCT FEATURES Single Nozzle Design The Luxe Bidet Neo 120 features a regular wash nozzle that is hygienic and reduces the use of toilet paper. Nozzle Guard Gate The bidet features a convenient, hygienic nozzle guard gate for added protection and easy maintenance. The hygienic nozzle guard gate ensures that the bidet is always ready for clean operation and can open for easy access to the nozzle.
PRODUCT INFORMATION WHY LUXE BIDET? Women Sanitary Needs 9HU\ EHQHʳFLDO DQG UHOLHYLQJ VROXWLRQ GXULQJ WKDW WLPH RI PRQWK pregnancy, UTI’s. Privacy, Comfort, and Dignity Improves autonomy and increases bathroom independence for seniors and those with restricted mobility or other medical needs.
PRODUCT INFORMATION SPECIFICATIONS UPC: 895063002784 (blue), 850625005108 (white) Retail Box Size: 17.6 x 7.1 x 4” Retail Package Weight: 1.
PRODUCT INFORMATION PARTS LIST Neo 120 Bidet Attachment Cold Water T-adapter (7/8” x 7/8” x 1/2”) Circular Adjustment Plates (2) with Rubber Gaskets (2) 1/4” 1/2” 15” Cold Water Bidet Hose (1/4” x 1/2”) 1/4” 1/2” Wrench (1/4” x 1/2”) 4 7HʴRQ 7DSH
PRODUCT INSTALLATION BEFORE INSTALLATION Locate your Bidet ID and write it down below. Bidet ID: __________________________________________ The Bidet ID is required for registering your bidet for a 2-year extended warranty. The Bidet ID can be located on the sticker attached to the arm of the bidet AND on the bottom of the bidet’s control panel. and on the bidet arm AND The Bidet ID is on the bottom of the bidet’s control panel &KHFN WKDW \RX KDYH DFFHVV WR WKH ʳOO YDOYH XQGHU WKH WRLOHW WDQN 7KH SURYL
PRODUCT INSTALLATION INSTALLATION Step 1 - Turn Off the Toilet Tank Water Supply Turn off the toilet tank water supply at the wall to stop the ʴRZ RI ZDWHU PRVW YDOYHV ZLOO QHHG WR EH WXUQHG FORFNwise). Flush the toilet and hold down the handle to completely empty the toilet tank. Step 1 Step 2 - Remove the Toilet Seat To remove the toilet seat, lift the hinge tabs and use a ʴDWKHDG VFUHZGULYHU WR XQVFUHZ WKH WRLOHW VHDW EROWV ZKLOH holding the nuts on the underside of the bolts in place.
PRODUCT INSTALLATION INSTALLATION (cont.) Step 5 - Disconnect the Water Supply Hose Make sure you have turned off the toilet tank water supply DQG ʴXVKHG WKH WRLOHW WR HPSW\ WKH WRLOHW WDQN LI \RX KDYH not done so already. Place a towel or bucket underneath the toilet tank connection to catch any residual water, then disconnect the water supply hose from the toilet tank. Step 5 Step 6 - Check the T-adapter Make sure that there is a black rubber washer inserted at the top of the t-adapter.
PRODUCT INSTALLATION INSTALLATION (cont.) Step 9 - Turn on the Toilet Tank Water Supply Turn on the toilet tank water supply. Step 9 Congratulations!
PRODUCT OPERATION TROUBLESHOOTING Problem Possible Causes Possible Solutions After installing the bidet, the toilet seat does not UHVW ʴDW RQ WKH WRLOHW ERZO 1. The toilet seat has outer hinge tabs. 2. There is a curve underneath the toilet seat. 1. If the extra space is 1/2” or less, install toilet seat bumpers (available on luxebidet.com). 2. Find a toilet seat that is ʴDW DW WKH ERWWRP DQG does not come with outer hinge tabs. The self-cleaning nozzle feature is not running any water.
PRODUCT OPERATION TROUBLESHOOTING (cont.) Problem 10 Possible Causes Possible Solutions 7KH WRLOHW WDQN LV ʳOOLQJ XS slower than normal after installing the bidet. The water supply valve may not be fully opened. Turn the water supply valve clockwise to allow PRUH ZDWHU WR ʴRZ WR WKH toilet. Water sprays straight down into the toilet tank instead of upwards during use. The nozzle cap(s) that screw onto the bottom of the nozzle(s) is missing.
PRODUCT OPERATION TROUBLESHOOTING (cont.) Problem Possible Causes Possible Solutions The toilet seat bolts do QRW SURSHUO\ DIʳ[ WR WKH toilet after installing the bidet. Some toilet seat bolts are shorter than required to accomodate the bidet. Install longer toilet seat bolts that will accomodate the extra space of the bidet. The cold water t-adapter is leaking. 1. The black rubber washer is not properly installed. 2. The t-adapter threads were cross-threaded or stripped during installation. 3.
PRODUCT OPERATION FAQ Do the nozzle(s) always stay out when not in use? The nozzle is retractable and only comes out when the water is turned on. What kind of material is the bidet body made from? /X[H %LGHWV DUH PDGH IURP YHU\ VWURQJ \HW OLJKW DQG ʴH[LEOH SODVWLF 7KH VPRRWK KLJK quality plastic is easy to clean and looks great on any toilet.
PRODUCT OPERATION FAQ (cont.) What is the purpose of the guard gate? Is it supposed to open automatically? The guard gate shields the nozzle(s) from debris and should remain closed at all times. During use, the nozzle(s) will drop down below the gate and spray water. When you turn off the bidet, the nozzle(s) will automatically retract behind the gate. You may open it manually to access the nozzle(s) for cleaning. Some bidets come with two nozzles.
WARRANTY WARRANTY INFO 18 Month Limited Warranty Luxe Bidet ® by 2Go Products, LLC was carefully tested before shipment from the Manufacturer, who warrants this product to be free from defects, materials and workmanship for a period of one (18) month from the Date of Purchase, from the distributor. THIS WARRANTY EXCLUDES THE FOLLOWING: (1) Replacement of discolored or damaged parts as a result of use of strong cleaning or disinfecting chemicals.
CONTACT CONTACT US If you have any questions or comments, please contact our customer care at any time and we will be able to assist you further. Thank you for choosing Luxe Bidet ® Website: www.LuxeBidet.com Email: customercare@luxebidet.com Phone: 858-360-7780 Fax: 858-876-1559 Luxe Bidet HQ 7770 Regents Rd.
Website: www.LuxeBidet.com Email: customercare@luxebidet.com Phone: 858-360-7780 Fax: 858-876-1559 Luxe Bidet HQ 7770 Regents Rd.
