Warranty Manual

All Luxe Bidets include a manufacturer’s warranty. Bidets are tested for

quality and defects are rare. However, we fully stand behind our warran-

ty and will promptly replace any defective parts completely free of

charge, if within the specified warranty period.

Please provide your order number and the address at which you

received your order. If you own a Neo 110, 120, 180, 185, 250, or 320,

please also provide your Bidet ID for us to process your request. The

Bidet ID is a 15-character alphanumeric code located underneath the

control panel.

12 month warranty: MB 110, Neo 70

18 month warranty: Neo 90, Neo 95, Neo 110, Neo 120, Neo 180, Neo

185, Neo 250, Neo 320, Luxelet E850, and Luxelet E890

Warranty Details

There is no need to register your bidet(s) for the warranty – all Luxe

Bidets purchased through our website or Amazon are automatically

covered under the default warranty period.

Neo Series bidets with a default 18 month warranty are eligible for reg-

istration. By registering your Bidet ID, you may extend your warranty

from 18 months to 24 months (2 years). Register on luxebidet.com.

Registering Your Bidet

Warranty Policy