Product Manual

Warranty, Capabilities, and Certifications: Battery Operation and Care:
Q:
Which safety and testing certications is the
EdgePower compliant with?
A:
EdgePower is FCC and Prop65 compliant on all components,
ETL on the battery and battery chargers, and CPSC on the
battery and clamp-on desktop charging station.
Q:
Does the EdgePower come with a warranty?
A:
It’s covered by a limited 1-year warranty.
Q:
Where can I nd technical information about this product?
A:
For product and component electrical specications,
weights, dimensions, and safety features, please refer
to the specications sheet on the product web page.
Q:
Can the battery be brought onto a plane in a carry-on bag?
A:
Per typical regulations for air travel, up to two EdgePower
rechargeable batteries can be brought onto a plane with your
carry-on luggage.
IMPORTANT: Rules and regulations may vary based on
airline, country, etc. Before ying, always check with your
airline to conrm that up to two 146.52 Wh lithium-ion
batteries can be brought onto your ight in your
carry-on luggage.
Q:
Can one or more EdgePower rechargeable batteries be
transported in checked luggage?
A:
No.
Q:
Can an EdgePower rechargeable battery be taken on
all international ights to any country?
A:
Please refer to the regulations in the individual country to
conrm whether a 146.52Wh battery can be brought
through customs.
Q:
Can KwikBoost EdgePower be used in Europe or other
220V countries?
A:
The 3-Bay and 9-Bay Base Charging Stations can only
be used with 110-volt outlets. The Single Battery Charger
can be used with any overseas outlet between 100 and
240 volts provided you also have the appropriate outlet
adapter (not included).
Q:
Will you ship KwikBoost EdgePower internationally?
A:
Not at this time.
Q:
Is there a 220V version of KwikBoost EdgePower?
A:
Not planned at this time.
Travel:
Q:
How many charges can the battery take before
needing to be replaced?
A:
The EdgePower rechargeable battery can take 500
charges before it falls below 80% capacity. If a battery is
charged and left unused for 1 year or longer, it may not
be able to fully charge after that.
Q:
How long does it take to fully charge the battery?
A:
Just over 2 hours from fully drained.
Q:
Can rechargeable batteries be left in an EdgePower
battery charger for long periods of time?
A:
Yes. The batteries can be left plugged in, but it is
recommended to remove a battery once it is fully charged.
Q:
In situations where the product may go unused for an
extended period of time (such as summer break at a
school), how should the batteries be stored to optimize
battery life and product longevity? For example, should
the batteries be left charging, or unplugged?
A:
It’s recommended to fully charge the batteries and remove
the batteries from the charger(s) before storing them. At
a minimum, store the batteries at least halfway charged.
Q:
The battery’s safety features have been activated
(tripped) and now the battery won’t charge my
device(s). How do I reset it?
A:
Disconnect any devices plugged into the clamp. Press
the clamp power button o, and then back on again.
Q:
Does an EdgePower battery need to be fully discharged
on every use before recharging?
A:
No.
Q:
How warm can the batteries get before their
temperature protection safety features activate?
A:
The batteries can operate at up to 113 degrees
Fahrenheit before the battery shuts o for safety.
Q:
Can you turn o the battery?
A:
No. The power button on the battery turns the indicator
lights o and on but does not activate/deactivate the
battery. The AC outlet (located on the clamp-on desktop
unit) can be turned on and o with the power button.
The USB ports are always active when a battery is inserted.
Q:
How do you dispose of old EdgePower batteries?
A:
Recycle according to your local codes for disposal of
lithium-ion batteries.
FAQS
IMPORTANT: If you leave a battery in a clamp when not
in use, it will drain down over the course of one week.
Therefore, if you plan to not use the EdgePower clamp for
more than a few days, it is best to remove the battery.
BATTERY-POWERED
CHARGING SOLUTION