Use & Care Manual

Page 24
TROUBLESHOOTING GUIDE
LYNX EAVE MOUNTED PATIO HEATER
PROBLEM
CORRECTION-WHAT TO DO
Remote control shows air
Remote control batteries are low. Check for the 'Low Battery" icon in
temperature readout, but will the readout of the remote control. Replace batteries in remote using (4)AAA.
not turn on.
See section 'Touch Screen Remote Control Operaton' and 'Replacing Batteries'.
Remote control shows full First, check to see if the 'Low Battery' icon is in the readout of the remote
display, but will not activate control. If yes, then replace the batteries with (4) AAA. See section 'Remote
the pilot ignition. Control Operation'. If this icon is not lit, press the 'ON' button of the remote.
Listen for a faint 'beep' coming from heater. If this faint 'beep' is heard, then
the electronic system is operating properly. If this 'beep' is not heard, then the
batteries in the heater are low. Replace these batteries with (4) AAA and follow
instructions in section marked 'Replacing Batteries in the Heater'. If there is
still no 'beep' heard, then the remote/transmitter and receiver communication
have not been 'initialized'. See section titled 'Initializing the Remote Control
System'.
After heavy rain- heater fails This heater has been tested to withstand a significant amount of rain. However,
to light- remote control and
if the heater has reached a point of 'saturation', then either the pilot burner,
receiver appear to be oper-
the main burner, or both, have become wet. If the pilot igniter sparks, but
ating normally. Pilot is
the pilot will not light, or the spark is weak, then the pilot is wet. The pilot can
sparking.
be manually lit with a long match or lighter. First remove the pilot cover by
removing the 4 small cover screws. Slightly loosen the inside screw which
holds the pivot cover. Rotate cover to expose lighting hole. Turn the remote
to 'ON'. Apply a flame directly over the pilot head. If the pilot does not light after
15 seconds, then turn power off for 5 minutes and then try again. Once the
pilot flame is lit, the main burner should light shortly after. Once the burner
lights, if it is also wet, then it will burn unevenly until it burns itself dry. This is
normal. If the pilot lights, but the burner will not light, then the burner simply
needs some time to dry naturally. If this is the case, then the installation and
placement of the heater should be reconsidered.
After heavy rain- heater fails
This heater has been tested to withstand a significant amount of rain. However,
to light- remote control and
if the heater has reached a point of 'saturation', then either the pilot burner,
receiver appear to be oper-
the main burner, or both, have become wet. The heater can be manually lit by
ating normally. Pilot is NOT following the instructions in the previous block. There is also a remote control
sparking. Touch screen function that may also expedite the recovery process. This function overides
remote control recovery the flame sensor in the pilot mechanism and allows the pilot to spark. No gas,
method. will be released, so only sparking will occur. This sparking function will help
to 'dry out' the pilot. To activate this override function, place the touch screen
remote control in MANUAL OFF mode. Press and hold the FLAME ZONE on the
touch screen and the UP button simultaneously. The pilot will begin and
continue sparking until the buttons are released. The remote will return to
MANUAL OFF. Turn the remote to MANUAL ON and see if the pilot will spark on
its own. If not, repeat process until the pilot functions normally.