CONTACTING LYNX CUSTOMER CARE Before calling Lynx Customer Care, please make sure you have the following information: • Model number Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please write, fax or email us: • Proof of purchase by the original owner Lynx Professional Grills 62201 Hwy 8 W Greenwood, MS 38930 • Serial number Lynx Customer Care: (888) 289-5969 • Date of purchase T he serial number can be located on the rating plate sticker.