User Manual
5
N
Problem Solution
1
I can’t create a Smart
Life account (I don’t
receive verication code)
1) Check the SPAM folder in
your e-mail
2) Sign up for an account
through the recommended
email services: Gmail, Bing,
Yahoo
3) Register an account via
your mobile phone number
2
When the camera is
turned on, it does not
make any sounds
It may happen as the result
of a failed update installation.
To solve the problem, contact
us via support@morvelli.
com and we will send you the
latest rmware and update
instructions
3
No ashing lights when
connecting the camera
Connecting our camera does
not require any ashing
lights, only a beep (follow the
connection instructions or
Quick Start Guide)
4
5
The camera does not
turn on after updating
the latest rmware
It may happen as the result
of a failed update installation.
To solve the problem, contact
us via support@morvelli.
com and we will send you the
latest rmware and update
instructions
The camera does not
read the QR code
1) This may happen if the
camera is not in QR code
reading mode. Reading mode
is two short beeps,if the
camera is silent or emits a
single beep when the camera