User guide

135
12. SCANNER
Common
Remote Desktop Connection
Automatic Disconnection of Remote Desktop Connection
If you are using the RDC (Remote Desktop Connection) on your PDA, you may experience automatic
disconnection of the RDC with the following error message on the screen.
This error message appears because the terminal has been in the idle state for longer than the time limit set
by the server administrator or by network policies as indicated in the message. The time limit is usually set to
10 minutes.
Since the time limit is set by the network system, it will not be solved by any configuration on the PDA. To
prevent this automatic disconnection,
1. You will need to set the time limit longer than 10 minutes on the network system (consult your
network administrator) or
2. Periodically send a packet to the server on your application to avoid going in to the idle state for
longer than 10 minutes. The packet sending period should be less than 10 minutes obviously.
Please alter either the
1) Network system time limit or
2) Your application on your preference.