Operating instructions
Problem  Possible Causes  What To Do
Wine chiller has odor  Interior needs cleaning.  • See  Care and cleaning.
Moisture forms on  Not unusual during periods  • Wipe surface dry.
outside of wine chiller  of high humidity.  
Moisture collects inside  Too frequent or too long
(in humid weather,  door openings.
  Wine bottles touching   • Reposition  bottles.
  the back wall.
Frost forms on interior  This is normal.  • See  the Defrosting section.
surfaces of wine chiller
  Door left open.  • Excessive frost may form if the door is left open. 
   See the Defrosting section.
  • Door is not self-closing. Always make sure that the 
      door is closed after opening.
  • Check to see if a bottle is holding door open.
Wine chiller too cold  Temperature control   • See  About the control and settings.
  is set too cold. 
  If the temperature setting is   • When the power came back on, the wine chiller 
  not showing what you last    returned to the default setting, which is RED WINE. 
  selected, a power outage    Reset the control to the desired setting.
  may have occurred.
  The room temperature where  • For proper operation, the room temperature should 
  the wine chiller is located is    be equal to or greater than the set temperature of the
  too cold.    wine chiller.
Temperature in the   This is normal.  • After you set the temperature, the display will go 
display is not the      back to showing the actual temperature.
temperature that 
was just set.
Condensation on front  Wine chiller is located in a  • Wipe off the condensation with a clean, dry cloth.
of door  high humidity environment.
  • Locate the wine chiller in a lower humidity 
   environment.
Water on floor behind  Door left open.  • Door is not self-closing. Always make sure that the 
wine chiller      door is closed after opening.
  • Check to see if a bottle is holding door open.
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Consumer Support
Troubleshooting Tips
Operating Instructions Safety Instructions
Installation 
Instructions
Care and Cleaning
Before you call for service…
air carries moisture 
into wine chiller when 
door is opened)










