User manual

27
Tracing a problem
USER MANUAL DCB-101
SECTION 10
All indications on the front panel are out.
The digital-box is not responding to the remote control.
The red indicator is constantly shining.
The message “Invalid smartcard” is displayed on the screen.
The message “A problem in the signal reception” is displayed on the
screen.
The message “Your network name is: ?” is displayed on the screen.
-The digital-box is stuck on one programme and will not respond when
any of the keys are pressed.
-No audio or distorted audio.
-Impossible to enter the basic menu.
-Other peculiar phenomena’s.
Make sure that the mains lead is connected properly.
Aim the remote towards the front panel of the digital-box. Make sure
that the batteries are turned the right way around.
Start the digital-box from stand-by to on
.
Make sure that the smartcard is inserted. Make sure that the smartcard
is placed with the gold coloured contact pad faced upwards and inwards.
Make sure that the card is fully inserted.
Make sure that the Installation – Network configuration is correct. See
page 14. Make sure that the coaxial (UHF) cable is properly connected.
Make sure that the Installation – Network configuration is correct. See
page 14. Make sure that the coaxial (UHF) cable is properly connected.
A temporary network or broadcasting problem may cause these types
of phenomena’s. Press the OK-button on the front panel. Alternatively
unplug the mains connector for 10 seconds and then re-start the digital-
box.