Specifications

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be replaced. Instead, they will be returned back to the customer freight-collect.
3. RMA’s will be shipped back to customer via UPS ground delivery. Express shipping will
be at additional costs to the customer.
4. All RMA’s must be accompanied with a copy of original receipt or invoice with name,
return address and phone number of customer.
Exchanges:
1. Items will not be cross-shipped for any reason.
2. The original receipt or invoice must accompany all exchanges.
3. All exchanges must be shipped freight pre-paid by the customer and include a pre-paid
shipping label for shipment back to the customer. Furthermore, the customer is expected to
insure all items being shipped back. Mach Speed Technologies is not responsible for any
losses or damages for such equipment.
4. All sales are final. Mach Speed Technologies will not accept any returns for credit or
refund.
Discrepancy & Shipping Damage:
1. For wrong items, missing items, shipping damage, or other discrepancy; customer should
report to RMA department on the day in which the items were received. Any claims after one
business day of receipt will not be honored.
2. For any shipping damage, customer must file a claim with their carrier immediately. All