Specifications

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Once the file has finished converting and loading on to your player, follow the “Safely
remove hardware” instructions outlined above, and enjoy your video.
If you receive an error when attempting to convert a video file, then you likely lack the
proper video codecs on your computer. There are several large codec packs which will
contain the majority of the common video codecs, such as the K-Lite Mega codec pack, and
the Storm codec pack. We recommend downloading them from a trusted source and
installing them and attempting to convert the files then.
If at any point, you have questions about your player or experience an issue with your player,
please feel free to contact our technicians at [e-mail] or by phone at
580 272 0035.