Installation manual

Table of Contents

PRE-INSTALLATION – BEFORE THE INSTALL ...................................................................... 3

1. OBTAINING A “SAN & PIN” NUMBER............................................................ 3

2. WHAT YOU NEED FROM THE CUSTOMER IF THEY LEAVE........ 4

3. SETTING UP THE INSTALLERS LAPTOP...................................................... 4

SYSTEM ACTIVATION ................................................................................................................... 7

STEP 1 - CHECK ALL CONNECTIONS.................................................................. 7

STEP 2 – TURN ON THE MAGELLAN SYSTEM.............................................. 8

STEP 3 – PLUG INSTALLER LAPTOP INTO ROUTER................................ 9

STEP 4 – ACCESS THE MAGELLAN ADMINISTRATIVE SCREEN... 9

STEP 5 – CALIBRATE THE COMPASS ................................................................ 10

STEP 6 – FIND SATELLITE.......................................................................................... 11

STEP 7 – COMMISSIONING THE DW6000 MODEMS ............................... 13

STEP 8 – TESTING YOUR INTERNET CONNECTION .............................. 20

STEP 9 – CONFIGURING EMAIL ACCOUNTS............................................... 22

STEP 10 – OPTIMIZE YOUR INTERNET CONNECTION......................... 22

STEP 11 – CONFIGURE THE ROUTER/WI-FI ACCESS POINT ............ 22

STEP 12 – TEST THE REMOTE CONTROL PANEL..................................... 28

APPENDIX A – EXPLANATION OF MAGELLAN MAIN SCREEN ...................................... 30

APPENDIX B – DIRECWAY RX & TX ERROR CODES.......................................................... 34

APPENDIX C – TROUBLESHOOTING YOUR WI-FI CONNECTION ................................. 37

APPENDIX D – PERFORMING A CROSS POL MANUALLY ................................................ 37

APPENDIX E – UPGRADING YOUR MAGELLAN FLASH SOFTWARE ............................ 44

APPENDIX F – TROUBLESHOOTING ....................................................................................... 44