TABLE OF CONTENTS Getting Started 03 Manage Album 39 Modify Device Name 40 Change Device Password 40 Modify AP Passcode 41 Overview 03 Control Volume 41 Key Features 03 Modify Color Space 42 System Requirements 04 Modify Date & Time 42 Reset 43 Check Device Status 44 Check Record and Streaming Status 45 Installation 05 Safety Information 05 Interfaces & Indicators 06 Configuration Update Firmware 47 FAQ 48 Support 60 Warranty 61 Notice 63 09 Network 09 Live
Getting Started Overview Ultra Stream encoder makes live streaming remarkably simple even for nonprofessional users, enabling them to record or stream high-quality video with one click using on-device buttons or an intuitive smartphone app. Designed for users who want to stream but may have minimal technical knowledge, the encoder is ideal for everyone from church volunteers and educators to corporate communicators and live event organizers.
System Requirements App Network ■ 10/100/1000Mbps Ethernet ■ IEEE 802.11 a/b/g/n/ac ■ For Android 5.0 and above, search Ultra Stream or Magewell in the Google Play or scan the QR code to download the Ultra Stream App. ■ For iOS 9.0 and above, search Ultra Stream or Magewell in the App Store to download the Ultra Stream App. Supported Mobile Clients ■ Android 5.0 and above ■ iOS 9.
Installation Safety Information Electrical Safety ■ Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit. ■ Make sure that you are using the correct power adapter for the local voltage. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company. ■ If the power adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer for help.
Interfaces & Indicators Ultra Stream HDMI
Ultra Stream SDI
Indicators Descriptions of indicators status are as follows. The indicators are located on the device panel as shown in Interfaces. HDMI/SDI IN ■ ■ On: input signal is detected. Pulsing slow: input signal is not detected. Ethernet ■ On: Ethernet is connected. ■ Pulsing slow: Ethernet is disconnected. Wi-Fi ■ On: network is detected. ■ Pulsing slow: network is not detected. ■ Flashing: the encoder is connecting to Wi-Fi. LIVE ■ On: the encoder is streaming to at least one streaming address.
Configuration Network There are 3 ways for the Ultra Stream app to discover the encoders, via Ethernet, Wi-Fi and Bluetooth. If there are multiple ways to detect the unit simultaneously, the priority is: Ethernet > Wi-Fi > Bluetooth. Connect via Wi-Fi To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. 1. Plug the power cable into your encoder. The LED indicators will light in rotation as the unit boots.
5. Select your encoder and tap CONFIGURE DEVICE Wi-Fi. Enter the device passcode in Pair to device, if the encoder has a passcode. 6. Enter the Wi-Fi password in Configure Device Wi-Fi and tap Configure. If there is no password, go to the next step. 7. If the connection between app and encoder is established successfully, it will automatically go to the LOCAL interface.
Connect via Ethernet 1. Plug the power cable and Ethernet cable into your encoder. The LED indicators will light in rotation as the unit boots. Wait for about 1 minute and the boot up will be done. Now the Ethernet indicator will be on. 2. Tap the Ultra Stream app icon on your phone. 3. Search devices in the app. ■ Turn on Wi-Fi and Bluetooth on your mobile device as requested by the app, then the app will search for devices automatically.
Connect via AP Mode You can turn on the AP mode of the encoder in your Ultra Stream app to make your unit an Access Point, if there is neither a Wi-Fi nor an Ethernet network in your working environment. The encoder can communicate with the wireless clients, such as your smart phone, ipod, etc. 1. Plug the power cable into your encoder. The LED indicators will light in rotation as the unit boots. Wait for about 1 minute and the boot up will be done. 2. Tap the Ultra Stream app icon on your phone. 3.
Enter the device passcode in Pair to device, if the encoder has a passcode. 5. If the connection between app and encoder is established successfully, the device status will be shown as . If you are connecting via AP Mode for the first time, initialize the encoder following the on-screen instructions. 6. Turn off/on the AP mode: double click the green LIVE button located on the device panel.
Live Streaming Modify Encoding Parameters By default, live streaming uses the encoding parameters of sub stream. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter the Encoding Parameters. 3. Tap Live Stream to Server, choose the main or sub stream, then tap 4. Customize encoding parameters for your choice. ■ . To set Customize Main Stream. i. Turn on Customize Main Stream. ii. Select proper resolution, frame rate, and bit rate, then tap iii.
■ Selections of Keyframe interval include 1 (default), 2, 5, 10, 30, 60 seconds. To ensure a clear and smooth streaming, the keyframe interval value is recommended to be less than or equal to 2 seconds. A longer interval brings a better picture quality, but requires more time for the viewers to see the image. ■ Selections of Bit rate stats duration include 1, 5, 10, 30, 60 (default) seconds. A longer Bit rate stats duration is better for motion video.
60 seconds. To ensure a clear and smooth streaming, the keyframe interval value is recommended to be less than or equal to 2 seconds. A longer interval brings a better picture quality, but requires more time for the viewers to see the image. ■ Selections of Bit rate stats duration include 1, 5, 10, 30, 60 (default) seconds. A longer Bit rate stats duration is better for motion video. A shorter period brings stable encoding bit rate which is easy for network transmission. 5.
Live Streaming to an RTMP Server To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter the Streaming Server settings. 3. Tap + Add Server, select 4. Enter URL and Stream Key. A green check icon . will be displayed at the end of the line if you pass the verification. ■ Obtain the streaming server address and stream key from your live streaming service providers.
Ethernet > Wi-Fi. The device scans the available network according to the order and connect to it for streaming. If the current network is disconnected, the unit automatically re-scans according to the priority. Plug a USB modem into your encoder while using mobile network to stream. 7. Tap Test to check the connection between the server and encoder. 8. When prompted, tap OK. 9. (Optional) To add other streaming servers, repeat step 3 to 5. 10.
Live Streaming to Twitch You can stream to Twitch if you have a Twitch account. To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter the Streaming Server settings. 3. Tap + Add Server, select , follow the on-screen instructions to login and select server. Your username and identification icon will be displayed after login. 4. Choose the prime network for streaming.
Delete. When prompted, tap Confirm.
Live Streaming to YouTube You can stream to YouTube if you have a YouTube account, and you have enabled the Live streaming feature of your channel at least 24 hours before your stream. To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. To enable the Live streaming feature, refer toYouTube Help. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter the Streaming Server settings. 3.
6. Tap Test to check the connection between the server and encoder. 7. when prompted, tap OK. 8. (Optional) To add other YouTube accounts, repeat step 3 to 5. 9. (Optional) Choose where you want to post your live broadcast. You can stream simultaneously to 2 accounts at most. 10. (Optional) To delete a server: touch the server and slide to the left, tap Delete. When prompted, tap Confirm.
Live Streaming to Facebook Live You can live broadcast to Facebook if you have a Facebook account. To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. From the device list, tap to enter the SETTINGS > Streaming Server interface to start setting up your stream according to where you want to post your live broadcast. ■ Via the Facebook live interface. 1. Tap + Add Server, select , enter the Stream Name. 2. Click Log In.
6. Back to Streaming Server page, turn on the added server. You can stream simultaneously to 2 accounts at most. 7. (Optional) To delete an account: touch the account and slide left, tap Delete. When the prompt window shows up, tap Confirm. ■ Via a custom RTMP. 1. Tap + Add Server, select 2. Enter Facebook URL and Stream Key. A green check icon . will be displayed at the end of the line if you pass the verification. To create a live stream on Facebook: i. Go tohttps://www.facebook.
v. Write a description, Title and Video Game tag. vi. Click Go Live or Schedule. Start the video stream from your encoder before going live on Facebook. 3. Choose the prime network for streaming. By default, the network connection priority is: Mobile Broadband > Ethernet > Wi-Fi. The device scans the available network according to the order and connect to it for streaming. If the current network is disconnected, the unit automatically re-scans according to the priority.
Create an RTSP Server To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter the Streaming Server settings. 3. Tap + Add Server, select 4. Enter the Stream Name, Port, Streamkey and Audio. . The Port number ranges from 10000 to 65535, and the default 554 port. Turn off Audio to send image without sound. By default, the "Audio" is on. 5.
Add Voice Comment during Streaming Plug in a microphone to your encoder audio jack , then you can stream and record your narration and comments. Start/Stop Streaming Make sure you have set the streaming servers before start streaming. To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. 1. Do any of the following to start/stop streaming. ■ From the device list, tap to enter the REMOTE interface, then tap the green LIVE button ■ .
Record to Ultra Stream Internal Storage Modify Storage Recording Parameters 1. From the device list, tap to enter the SETTINGS interface. 2. Set encoding parameters for storage recording. i. Tap to enter General > Record. ii. (Optional) Turn on Auto-recording. When the prompt window shows up, tap YES. By default, it is disabled.
i. Turn on Customize Main Stream. ii. Select proper resolution, frame rate, and bit rate, then tap . iii. Tap to enter the Advanced Set, select code type, profile, keyframe interval, quantization, and bit rate statistics duration, then tap Done. ■ To set Customize Sub Stream. i. Tap Edit Settings below Customize Sub Stream. ii. Select proper resolution, frame rate, and bit rate, then tap . iii.
such as remaining time for normal recording, total recording time for loop recording. Format Storage The Storage data cannot be recovered after formatting. Please be cautious. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter Storage. 3. Tap to start Format. When the prompt window shows up, tap YES. After formatting, the file system of USB will be changed to VFAT. Check Storage Info 1. From the device list, tap to enter the SETTINGS interface. 2.
Figure2 Storage Info of normal recording
Record to Your Smartphone Start/Stop Recording 1. From the device list, tap to enter the LOCAL interface. 2. Tap the record button to start recording; tap again to stop recording. The recorded files are automatically saved in app and your local album, where you can view, share or delete files from. Make short Videos The recorded videos are automatically saved in app and your phone photo library. 1. From the device list, tap to enter the LOCAL interface. 2. Tap to choose a timer 3.
Modify Preview Encoding Parameters 1. Tap to enter General. 2. Tap to enter the Encoding Parameters. 3. Tap Preview, choose the main or sub stream, then tap 4. Customize encoding parameters for your choice. ■ . To set Customize Main Stream. i. Turn on Customize Main Stream. ii. Select proper resolution, frame rate, and bit rate, then tap iii. Tap to enter the Advanced Set, select code type, profile, keyframe . interval, quantization, and bit rate statistics duration, then tap Done.
Take a Screenshot 1. From the device list, tap to enter the LOCAL interface. 2. Tap the screenshot button in the upper right side of the interface. Screenshots are automatically saved in app and and your local album, where you can view, share or delete files from.
Record to USB Flash Drive Start/Stop Recording Plug in a USB flash drive in your encoder before recording. 1. Do any of the following to start/stop recording. From the device list, tap to enter the REMOTE interface, then tap the ■ REC button . Press the red REC button ■ located on the top panel of the device. The recorded files are automatically saved. 2. Check the recording status on the right side of the REMOTE interface, such as recording time and USB remaining time.
modifications. ■ In normal recording mode, recording will stop automatically when the storage space is full. In the loop recording mode, the saved file is automatically overwritten with the newly generated one when the storage space is full. Loop recording is supported when recording To Storage. ■ Note that a 4G or larger file is not allowed for an individual video clip. 3. Customize encoding parameters. i. Tap to enter the Encoding Parameters. ii.
interval, quantization, and bit rate statistics duration, then tap Done. iv. Tap AAC Bitrate, select proper parameter, then tap . All audio streams will be affected by modifying the AAC Bitrate. Test USB Performance Test whether the write speed of USB flash drive meets the requirements before recording. If the USB fails the test, please change another one, or the recording may stop automatically. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter USB Flash Drive. 3.
Format USB The USB Flash Drive data cannot be recovered after formatting. Please be cautious. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter USB Flash Drive. 3. Tap to start Format. When prompted, tap YES. After formatting, the file system of USB will be changed to VFAT. Check USB Info It is recommended that you use a USB with the FAT32/VFAT file system. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter USB Flash Drive.
Manage Album View Photos/Videos 1. To enter the Album, tap the icon in the top left corner of the device list. 2. Do any of the following: ■ To view all files, tap . ■ To view all photos, tap ■ To view all videos, tap . . Delete Photos/Videos 1. To enter the Album, tap the icon in the top left corner of the device list. 2. Tap Select in the top right corner of Album, then select one or more files you want to delete.
The green check icon will be displayed in the bottom right corner of your chosen file. 3. Tap the share button , choose the app you are willing to share, then follow the on-screen instructions to proceed. Modify Device Name 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter the General settings. 3. Tap the Device Name and enter a new name. Change Device Password 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter General settings. 3.
Modify AP Passcode 1. Tap to enter AP. 2. Tap AP password, enter new password. The password contains 8 to 16 characters, Including lowercase letters (a-z), uppercase letters (A-Z), numbers (0-9), special symbols (._- + '[] ()) and spaces. The default AP password is the last eight numbers of the device serial number. 3. Tap Done to save changes. Control Volume 1. From the device list, tap to enter the REMOTE interface. 2. Tap the audio button 3. Tap the on in the top right corner.
Modify Color Space 1. From the device list, tap to enter the REMOTE interface. 2. Tap the color icon 3. Drag the slider in the top right corner. left or right to change the Brightness, Contrast, Saturation and Hue. 4. Tap Done to save changes. 5. (Optional) Tap Reset to restore to the default values. Modify Date & Time 1. From the device list, tap to enter the SETTINGS. 2. Tap to enter General > Date & Time. 3. Tap to choose your Timezone. 4. Set Date & Time.
Reset Reset All Settings When you forget your device password, you can reset it with this function. Warning: Resetting your device will lose all your configuration data. 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter the General settings. 3. Tap Reset > Reset All Setting. When prompted, tap Confirm. Reboot the Encoder 1. From the device list, tap to enter the SETTINGS interface. 2. Tap to enter the General settings. 3. Tap Reset > Reboot the Device.
Check Device Status Device list displays encoders discovered by the Ultra Stream app and is pull-to-refresh. Multiple users (at most 2 users) can log in the same streamer through the mobile App client simultaneously. You can check device status in the Device list interface. Icons in the upper right corner of devices indicate the detection type and pair mode between encoder and app. Descriptions of icons are as follows. ■ : Detected via Wi-Fi, paired 1.
Check Record and Streaming Status In the REMOTE interface, users can check recording status including recording time, available USB storage (shown as available time for recording); streaming status including streaming time, streaming server address, streaming speeds, etc. Users can start/stop streaming or recording videos to the USB flash drive in this interface. Descriptions of encoder indicators are as follows.
a live streaming video platform, you can log out and re-log in. Table 3 Descriptions of recording status ■ Shows the status of recording to USB. ■ Shows the status of Record to storage. indicates the device is loop recording, which means that when the storage is full it will overwrite the oldest footage with the new stuff being recorded. Otherwise, it shows the estimated remaining recording time in normal recording mode.
Update Firmware You can update your encoder firmware version to get better performance. 1. From the device list, tap to enter the SETTINGS interface. If there is a new version available, the icon will be displayed at the end of Firmware Update line. 2. Tap Firmware Update and the unit will automatically detect if there is a new version. 3. Tap Update Now, and confirm to update. During the update, please do not disconnect the network, and do not exit the application. 4.
FAQ TCP and UDP Ports Used By Ultra Stream Network administrators can use this information to make sure that your Ultra Stream can connect to services such as the streaming servers through your LAN firewall. ■ TCP port: 21, 80, 2019, 2020 ■ UDP port: 2538 How to install the free Ultra Stream client App ■ For Android 1. Scan the QR code: go to the Magewell official download path to save and install the apk file. 2. Google Play Store: search Ultra Stream or Magewell. 3.
What can a Wireless Access Point Do for You When there is no Wi-Fi network available, turning on the AP mode allows you to control your device through the Ultra Stream app in your smartphone. How to turn on the Wireless AP mode of Ultra Stream You can turn on the AP mode of the encoder in your Ultra Stream app to make your unit an Access Point, if there is no Wi-Fi in your working environment. The encoder can communicate with the wireless clients, such as your smart phone, ipod, etc. 1.
How to turn off AP mode Do any of the following to turn off AP mode. ■ Reboot your device to recovery from AP mode to Wi-Fi mode. ■ In the Ultra Stream app, go to SETTINGS > Wi-Fi, turn off the AP mode. ■ If you have a Wi-Fi network available now, you can connect your phone to the new Wi-Fi, and then configure the encoder to connect to the same WiFi. ■ Double click the green "LIVE" button on the device panel.
i. Select your encoder and tap CONNECT. ii. Enter the device passcode in Pair to device, if the encoder has a passcode. 5. Stream through USB Modem. i. From the device list, tap to enter the SETTINGS > Streaming Server, add the platform for live streaming. ii. Enter URL, Stream Key, choose the Mobile Broadband as the prime network, click Done. By default, the network connection priority is: Mobile Broadband > Ethernet > Wi-Fi.
How to connect to a Wi-Fi using bluetooth Using bluetooth to connect the encoder to a Wi-Fi at the first connection. When the same Wi-Fi is connected again, it can automatically connect without configuration. 1. Turn on the Bluetooth and Discoverable, turn on WLAN and Authorize Location Service, power on the encoder. 2. Download and open Ultra Stream app, searching for devices. 3. Tap CONFIGURE DEVICE Wi-Fi. 4. Type in the Wi-Fi password, then tap Configure.
How to record videos to a USB flash drive Record videos to a USB flash drive to achieve while streaming, and monitor the recording process by loopthrough or the supporting application named Ultra Stream app. 1. Plug the video source and USB flash drive, power up the encoder. 2. Start recording by pressing the red REC button, after the encoder startup. 3. (Optional) Mirror the recording process by loopthrough or watching the REMOTE interface in the ultra stream app.
Will Ultra Stream encoder add support for 4G-LTE USB What to do if I forget the passcode of Ultra Stream wireless modems for live streaming? encoder? This feature is supported since the v1.1.4159 release. Do any of the following method to reset your device. Then the device passcode will be erased and other parameters will be reset to the default value. Can the Ultra Stream encoder be used as a USB ■ Reset All Settings. capture device? ■ No.
Does the microphone jack of Ultra Stream HDMI Does the microphone jack of Ultra Stream HDMI support both microphone and headphone? support linear level audio input? No. It only supports microphones. Yes. But the volume of the captured audio will be very high. Can I use the functions of recording videos to usb Can Ultra Stream encoder stream live video to multiple flash drive and live streaming at the same time? servers at the same time? Yes.
Fail to start Ultra Stream encoder because of using the What to do if I forget the Web UI password? wrong power connector ■ If you are using products made before November 2018, the power chip You can refer to the following steps to reset the Web UI password to Admin. 1. of your Ultra Stream encoder may have been burned and needs to be Do any of the following to reset all settings of your device. ■ returned to the factory for repair or replacement.
How to configure Ultra Steam via Web UI? Ultra Steam allows you to set up and control it via a web-based user interface as an administrator account or a general user. Make sure that at least one of the following web browsers is equipped in your system. Find your Ultra Steam device in the Other Device section ■ Microsoft Internet Explorer 11 ■ Microsoft Edge ■ Mozilla Firefox version 61 and above ■ Google Chrome version 49 and above ■ Apple Safari 11.1 and above ■ Opera 55.0.2994.
■ ■ Password:Admin Method Ⅱ: For all users, using the IP address in the Ultra Steam app. 1. Search the device in the Ultra Stream app with smart phone. 2. Find the IP address in Settings. 3. Input the IP address to a web browser in the same LAN. Then the web UI of your chosen device pops up. 4. Enter your account and password in the SIGN IN page, and configure the device after you log in successfully. The default administrator account and password (case-sensitive) are as follows.
How to download recording files via Web UI? Users can download files saved in USB flash drive and internal storage. 1. Log in the Web UI. The detailed steps refer to How to configure Ultra Steam via Web UI 2. SIGN IN page Videos download Download files. ■ Click USB Flash Drive, download selected files in the Files section. ■ Click Storage, download selected files in the Files section.
Support Get the Latest Information If you have any problems using Magewell products or need more technical information, please visit the following. ■ Tutorial video: http://www.magewell.com/tv ■ YouTube channel: Magewell Video Capture Device ■ Knowledge base: http://www.magewell.com/kb/ultra-stream ■ Official website: http://www.magewell.com/ultra-stream-hdmi Technical Support Contact the Magewell Technical Support Team at support@magewell.net.
Warranty Limited Warranty Except otherwise set between you and Magewell in advance in a written form, the free limited warranty service starts from the date on your proof of purchase. The proof can be: sales contract, formal sales receipt, invoice or delivery note. The earliest date of these proofs is the starting date of the free limited warranty.
decide to repair, Magewell will repair, renovate, or replace the components after receiving the maintenance costs. If purchasers give up repairing, Magewell will dispose of the faulty unit if the purchaser chooses that option. 6. The repaired or replaced product assumes 1) the remaining term of the Warranty of the replaced unit or faulty unit; 2) ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
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