TABLE OF CONTENTS Getting Started 03 Overview 03 Key Features 03 System Requirements 04 Installation 05 Audio 34 EDID 37 Source 38 System 48 Rebooting/Resetting Pro Convert 56 OSD Menu Configuration 58 Accessing the Options Menu 59 Options 60 Safety Information 05 Source 62 Interfaces & Indicators 06 Video 63 Connections 13 Audio 69 PTZ 70 Resolution 72 System 73 Web UI Configuration 16 Accessing the Web UI 16 Signing In/Out 20 Dashboard 21 Signal 26
Getting Started Overview Pro ConvertTM family decoders convert live NDI, H.264 and H.265 streams into high-quality outputs for connection to baseband devices such as monitors and projectors. The low-latency decoder simplifies the use of NewTek’s popular media-over-IP technology in applications such as digital signage and video walls. The ultra-compact Pro Convert devices are ideal for both in-studio and portable field use.
System Requirements Network ■ Gigabit Ethernet Supported Web Browser for the Web UI ■ ■ ■ ■ ■ ■ Pro Convert Decoder This User Guide is intended to provide guidance to use the Pro Convert decoders, including: ■ Pro Convert for NDI® to HDMI 4K Google Chrome version 49 and above ■ Pro Convert for NDI® to HDMI Microsoft Internet Explorer 11 ■ Pro Convert for NDI® to AIO Microsoft Edge ■ Pro Convert for NDI® to SDI Mozilla Firefox version 61 and above ■ Pro Convert H.
Installation Safety Information Electrical Safety ■ Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit. ■ Make sure that you are using the correct power adapter for the local voltage. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company. ■ If the power adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer for help.
Interfaces & Indicators Pro Convert for NDI® to HDMI Note: The SD card function is not available currently.
Pro Convert for NDI® to HDMI 4K Note: The SD card function is not available currently.
Pro Convert H.26x to HDMI Note: The SD card function is not available currently.
Pro Convert H.26x to HDMI 4K Note: The SD card function is not available currently.
Pro Convert for NDI® to SDI Note: The SD card function is not available currently.
Pro Convert H.26x to SDI Note: The SD card function is not available currently.
Pro Convert for NDI® to AIO Note: The SD card function is not available currently.
Connections Interfaces and cables varies according to signal supported by Pro Convert. Cable your device for power, network connectivity, output and device control. ■ Plug in the USB cable to the power interface. ■ For power supply: connect the other end of the USB cable to the power adapter. ■ For Ethernet over USB (RNDIS/ECM): connect the other end of the USB cable to your computer. ■ Plug in the Ethernet cable to the network interface.
Figure 3 Pro Convert for NDI® to AIO Figure 4 Pro Convert for NDI® to SDI Figure 5. Pro Convert H.26x to HDMI Figure 6. Pro Convert H.
Figure 7. Pro Convert H.
Web UI Configuration Pro Convert allows you to control your device via a web-based user interface. With the Web UI, you can monitor the device’s working status, input signal status, and custom parameters for your sessions. We take the Web UI of Pro Convert for NDI® to HDMI as an example to describe its functionalities. Accessing the Web UI If you know your device's IP address, type it into your web browser to display the Web UI. Alternatively, you can access the Web UI in one of the following ways.
Step 3 Select the Network at the bottom of the list of items on the left side of the File Explorer. Step 4 Turn on the network discovery function if prompted. Step 5 Find your Pro Convert device in the Other Devices section, where it will be shown as "Pro Convert + #board index + (serial number)". ■ The serial number (marked on your device) will be in a form like "A410180706006".
Solution 2: using Ethernet over USB RNDIS (For Microsoft)/ECM (For Mac/Linux) provides a virtual Ethernet link to the computer's operating system. Step 1 Connect the device and your computer using a USB cable as shown on the left. Step 2 Type the Ethernet over USB IP address in your web browser. The default address is 192.168.66.1. The pop-up web UI of the connected device will be shown in your browser. Please do not change it unless there is a conflict in your network.
Solution 3: using the on-screen menu Options Step 1 Connect your decoder via Ethernet, power it up and connect a presentation device as shown in the Figure1. Connections. Step 2 Press the on-device MENU button, click the mouse or the keyboard(if connected), to display the Options overlaid on the output. Step 3 Go to the System option and check for the device WebGUI URL or scan the WebGUI QR to open the web UI in your web browser within the same LAN with your decoder.
Signing In/Out The Web UI allows multi-users to have read/write access to make configuration settings at the same time after logging-in. However, to avoid configuration conflicts, we do not recommend you to operate one device simultaneously. Step 1 Signing In: enter your account and password in the SIGN IN page.
Dashboard The Dashboard tab in the web UI can show the real-time status and parameters of the Pro Convert device. Click and enter the Dashboard tab to check current device status. Checking Basic Information ■ Device name shows the name of your Pro Convert unit. Only the Administrator can modify the device name in the System > Network tab. For detailed information, refer to Setting Device Name. ■ Serial number shows the serial number of your unit, which is also marked on your device.
Checking the Current Working Status ■ Output shows whether an output device is connected to the Pro Convert device. This parameter would be displayed for device which has an HDMI interface. For AIO unit, it is HDMI Output. ■ CPU shows the current CPU usage (the load on the processor, shown as a percentage) of the Pro Convert device. CPU usage increases when the device is handling more complex video processing tasks (e.g. decoding at higher resolutions and frame rates).
Checking Ethernet Status ■ Connection shows Ethernet network connection status. ■ IP Address shows Ethernet IP Address. You can manually change it in the System > Network tab with administrative rights. ■ Send shows the current Ethernet transmission speed. ■ Receive shows the current Ethernet receive speed. Checking Ethernet over USB Status ■ Connection shows Ethernet over USB connection status. ■ IP Address shows Ethernet over USB IP Address. By default, it is 192.168.66.1.
Checking Source Status Settings of decoded video stream refers to the Source tab. ■ General shows video source information. ■ Type shows the decoding stream type which is specified in the Source tab. ■ ■ Connection shows whether a stream data is received by your decoder. Tally shows the decoded stream "on-air" status. NOTE: This group of parameters is ONLY available for NDI ® decoders. ■ Preview shows whether the decoded source stream is being previewed.
■ ■ ■ Video shows the decoded video information. ■ Resolution shows the decoded video resolution. ■ Field rate shows the decoded video field rate. Audio Shows audio information. ■ Sampling shows the sampling rate and bit depth of the audio source. ■ Channels shows the total number of source audio channels. Jitter Shows the time difference between the estimated and actual arrival time of a frame of source image. ■ Video shows the video time difference.
Signal Click and enter the Signal tab to check the signal information which is being decoded by the device. Checking VIDEO STATUS ■ Codec shows the video encoding format. ■ Resolution shows the chosen stream pixel resolution & frame rate. ■ Color depth shows the chosen stream color depth, in bits. ■ Sampling shows the chosen stream color sampling format. ■ Aspect ratio shows the chosen stream aspect ratio. ■ Color format shows the chosen stream color encoding format.
Checking AUDIO STATUS ■ Codec shows the audio encoding format. ■ Sampling shows the audio sampling rate and bit depth of the chosen stream. ■ Channels shows the number of audio channels of the chosen stream.
Video Click and enter Video tab to modify the video format according to your needs. By clicking Reset to Default in the bottom right corner of the page, you can cancel your modified settings. Setting OSD Choose the overlay layers on the output gear. ■ Show source name & resolution Turn on the switch to show current decoded stream name at the top of the output display. By default, it is off. ■ Show tally indicators NOTE: This function is ONLY available for NDI® decoders.
The label text ranges from 1 to 32 characters which contains A to Z, a to z, 0 to 9, and special characters including spaces, dash(_), minus(-) and plus(+) sign. ■ Show audio meter Check the box to show the volume bar on the left side of presentation screen. By default, it is overlaid on the output. ■ Audio meter scale Choose the scale for the measurement of the volume.
default, it is None. Setting PROCESS Format By clicking Reset to Default in the bottom right corner of the page, you can cancel all settings. ■ Horizontal flip Turn on the switch to set a mirror effect of the video, making sure the viewer see the image in the right direction. By default, it is off. ■ Vertical flip Turn on the switch to reverse the active image vertically, making sure the viewer see the image in the right direction. By default, it is off.
■ AR convert Set the method to convert the aspect ratio of the decoded video. ■ Letterbox/Pillarbox indicates to adapt the display size of the presentation screen by filling with black borders to keep the aspect ratio of the source image. Letterbox features to fill in black bars at the top and bottom while pillarbox filling in left and right. By default, this is used. ■ Full Screen indicates to stretch the video image to fill the presentation screen.
Setting SOURCE Format ■ Color encoding Set the color space to BT.601 or BT.709. When it is set to Auto, the color space will be BT.601 for SD and BT.709 for HD according to the source. ■ Display during source switching Set the image to either Black screen or Keep last picture of the previous video when the source is changed.
■ If only HDMI output is connected, RESOLUTION section shows the capability of the connected presentation gear. ■ If HDMI and SDI ouput are connected simultaneously, RESOLUTION section shows the capability of the HDMI interface connected presentation gear. Choose the appropriate resolution in the above SDI list to ensure that both interfaces have smooth data flow. Specify the resolution to meet your needs, or else the default mode is recommended.
Audio Click and enter the Audio tab to set the output. ■ CONVERT MODE Two ways are provided for audio values conversion between source and output signal: EBU, SMPTE. By default, it is SMPTE. ■ GAIN Adjust the gain from -100.00dB to 20.00dB as needed. Or you can select +20 dB, +10 dB, +0 dB, -20 dB, -40 dB or Mute (-inf dB) from the Quick gain set. By default, it is 0. ■ SAMPLE RATE Choose the proper sample rate for your work, including Follow input, 32000Hz, 44100Hz, 48000Hz, 88200Hz, 96000Hz.
■ CHANNEL COUNT Choose the proper audio channels for your work, including Follow input, 2 Channels, 4 Channels, 8 Channels. Then you can set the mapping relationship between the output and source channels. By default, it is Follow input. ■ CHANNEL MAP Map the audio channels between the output and source channels when the CHANNEL COUNT is not Follow input.
■ If the CHANNEL COUNT is set to 2 Channels, you can select audio channels mapping for Channel 1/2. ■ If the CHANNEL COUNT is set to 4 Channels, you can select audio channels mapping for Channel 1/2 & 3/4. ■ If the CHANNEL COUNT is set to 8 Channels, you can select audio channels mapping for Channel 1/2, 3/4, 5/6, 7/8.
EDID EDID shows the EDID of the presentation device connected via HDMI output port. Decoders equiped with HDMI interface support this function. ■ Export: Click and set the file name to export the current EDID as a .bin file.
Source Click and enter the Source tab to do the settings. Setting SOURCE PRESETS SOURCE PRESETS shows saved stream sources adding manually. For NDI® decoders, you can also choose the sources from the NDI® SOURCES. By default, it is None, which means not to decode. ■ Click Edit to modify the parameters of the stream. ■ Click Delete to remove the source from the list. ■ Click Select to decode current source stream.
■ When adding RTMP Push stream to the decoder, the port number specified by the sender should be 1935 or be omitted, and the stream key of the sender and receiver should be identical. ■ If the source MPEG-TS over SRT stream has a password, Encrypted and Passphrase is required when being added to decoding list. The decoder can be either a caller or a listener. ■ For NDI® source, the buffer duration ranges from 1 to 120 ms, while the non-NDI type of source ranges from 1 to 800 ms.
filling in them both. ■ Buffer duration: Enter a number between 1 and 120, and the default value is 60. The buffer duration is suggested to be greater than the Jitter value shown in the Dashboard tab for a smoothy video. Shorten it when low latency matters, otherwise the default value is recommended. ■ Hotkey: By default it is none. It allows you to switch decoding stream by pressing the specified Hotkey on the keyboard connected to the decoder.
pressing the specified Hotkey on the keyboard connected to the decoder. AIO decoder dose not have the function as the peripheral connected USB interface is replaced by SDI socket. HTTP ■ Name: Specify an alias name for current preset task for your convenience of the presets management, which will be displayed in the presets. ■ URL: Enter the URL of the decoded HTTP (or HLS) stream. ■ Buffer duration: Enter a number between 1 and 800, and the default value is 60.
RTMP Pull ■ Name: Specify an alias name for current preset task for your convenience of the presets management, which will be displayed in the presets. ■ URL: Enter the RTMP URL address, or an RTMP address you obtained from the live stream platform. ■ Key: Enter the stream key. ■ Buffer duration: Enter a number between 1 and 800, and the default value is 60. The buffer duration is suggested to be greater than the Jitter value shown in the Dashboard tab for a smoothy video.
■ The destination address of the sender must be consistent with the automatically generated address at the bottom of the pop-up configuration window. ■ Hotkey: By default it is none. It allows you to switch decoding stream by pressing the specified Hotkey on the keyboard connected to the decoder. AIO decoder dose not have the function as the peripheral connected USB interface is replaced by SDI socket.
MPEG-TS over SRT ■ Name: Specify an alias name for current preset task for your convenience of the presets management, which will be displayed in the presets. ■ Mode: Select the Caller or Listener. The decoder can be worked as either a SRT Caller to call a listerner, or a SRT Listener to be called. ■ Address: Enter the Listener address when the Mode is set to Caller. If the SRT listener and caller are on the same LAN, enter the private IP address of the SRT listener on the LAN.
pressing the specified Hotkey on the keyboard connected to the decoder. AIO decoder dose not have the function as the peripheral connected USB interface is replaced by SDI socket. MPEG-TS over RTP ■ Name: Specify an alias name for current preset task for your convenience of the presets management, which will be displayed in the presets. ■ Type: Select the Unicast or Multicast. When unicast is selected, the data source streams to the decoder.
Setting NDI® SOURCES NOTE: This section of parameters is ONLY available for NDI ® decoders. ■ NDI® sources auto-detected by the decoder are list here. The sources, which are in the specified group and be able to pinged, are included, if Discovery Server is enabled in the NDI® OPTIONS section. ■ Click Save as preset to add current stream to SOURCE PRESETS list. ■ Click Select to start decoding current stream. ■ Buffer duration ranges from 1 to 120ms.
■ Group name Specify the Group name which the source belongs to. It is non casesensitive, and should contain A to Z, a to z, 0 to 9 and special characters like _-. The group name entry can contain comma-separated values, allowing your decoder to receive all the groups listed here. By default, it is public. ■ Low bandwidth Turn on the switch for decoding NDI ® stream when the network bandwidth is too low to have a smooth video.
System With administrative rights, you can access the System tab to control more functions, such as: ■ Creating or removing general user accounts for accessing the decoder ■ Changing passwords for all users of the decoder ■ Changing the decoder's name ■ Network settings for joining a specific LAN ■ Updating firmware for the latest features and improvements ■ Exporting reports and logs to get technical support ■ Rebooting or resetting the decoder to fix problems Otherwise, the System tab is
Creating/Removing General Users After signing in with default admin account, you may need to add general users to give them permissions to do basic operations, like monitoring the device, or setting some of the parameters. Step 1 Access the Web UI, and sign in as administrator. Step 2 Click and enter the System > User admin tab. Step 3 Click Add New User. Step 4 Type in the user name, password, and confirm your password.
Setting Password After login, You can either set up a password in the user account drop-list, or in the System tab (with administrative rights). Solution 1: Setting via the user account drop-list Step 1 Access the Web UI, and sign in with your username and password. Step 2 Click the drop-list icon beside the logged-in username, and click Change password. Step 3 In the prompt window, type in your old password, the new password, and confirm your new password.
Setting Device Name To change device name in the System tab requires administrative rights. By default, the device name is the same as the product model name. Step 1 Access the Web UI, and sign in as administrator. Step 2 Click and enter the System tab, then select Network. Step 3 Enter a new Device name. The device name is a string of 1 to 30 non-case sensitive characters, containing letters a to z, A to Z, 0-9, spaces and special characters like _-+.
Step 6 Type the manually assigned IP address in your web browser to access the Web UI, verifying if the network settings work. Setting Ethernet over USB IP Address RNDIS (Microsoft's widely used Ethernet over USB protocol)/ECM (Ethernet Control Model) provides a virtual Ethernet link for the decoder to connect to a computer operating system. Note: ■ It is not recommended that you modify this IP address unless there is a conflict on your LAN.
Updating the Firmware To update the firmware via the System tab requires administrative rights. Note: Currently online update is not supported. Step 1 Access the Web UI, and sign in as administrator. Step 2 Click and enter the System tab, then select Firmware. Step 3 Click on click to update to select the .mwf firmware update file from your local storage, or just drag and drop the file from your computer into the upload zone.
Exporting Reports and Logs You can export reports and logs from your decoder when you want to get help from the Magewell Support team. These files will help our support engineers get a better understanding of your device status and other related equipment like the source device. These operations require administrative rights. Exporting Reports Step 1 Access the Web UI and sign in as administrator. Step 2 Click and enter the System tab, then select Report. Step 3 Click Export... to generate a .
Clearing/Exporting All Logs Step 1 Access the Web UI and sign in as administrator. Step 2 Click and enter the System tab, then select Log. Step 3 (Optional) Filter current logs. By default, all logs are displayed in the table. Log entries can be categorized as "error", "warning", and "information". ■ Total shows the total number of filtered events. ■ All: Check to show all logs. The device can store up to 1000 local log entries.
Rebooting/Resetting Pro Convert Rebooting/resetting your Pro Convert when problems are encountered. Rebooting Pro Convert Rebooting your device will not lose any of your configuration settings. Step 1 Access the Web UI and sign in as administrator. Step 2 Click the drop-list icon behind your username at the top-right of the Web UI and select Reboot or Auto reboot.
Resetting All Settings Warning: Resetting your device will lose all your configuration data. Step 1 Connect the device and your computer with the USB cable. Step 2 Launch your web browser and type in the Ethernet over USB address to access the Web UI SIGN IN page. The default address is 192.168.66.1. Please do not change it unless there is a conflict in your network. Step 3 Figure1. Connections Figure2. Reset all settings Click Reset all settings at the top right corner of the SIGN IN page.
OSD Menu Configuration Pro Convert provides quick settings for your device via a on-screen Options menu, allowing you to quickly set up new sessions. In the following sections, we take Pro Convert for NDI® to HDMI 4K as an example to describe the functions which can be configured by the OSD Options menu. Configurations and operations of other decoders are alike. Table 1. Functions of the on-board button(s) Product name Button Functions for NDI® to HDMI 4K MENU Press to display the menu or H.
Accessing the Options Menu Follow the operations below to turn on/off the Options menu. ■ Press the MENU or SELECT (only on 2K device) button on the device to activate the Options menu. ■ Click the mouse or space/enter key of the key board connected to the decoder to activate the Options menu. ■ Select the Close > Close options to exit from the Options menu.
Options ■ Close Choose to exit from the Options menu. ■ Source Choose the specific video source to decode. Press hotkey to quickly switch the decoding source. To check hotkey of presets refer to SOURCE PRESETS in the Web UI. you can use Web UI to add source manually. For detailed information, refer to Web UI > Source tab. ■ Video Choose to specify video parameters for your session. For detailed information, refer to Options > Video. ■ Audio Choose to specify audio parameters for your session.
Choose to check the device information, including IP address etc,. For detailed information, refer to Options > System.
Source ■ Back Choose to go back to Options interface. ■ Select streams of RTSP, Unicast (only supported by NDI® decoders), Multicast (only supported by NDI® decoders), RTMP (Pull/Push), UDP, RTP, HTTP (including HTTP and HLS, HTTP Live Streaming) or SRT stream to decode. You can use Web UI to add source manually. For detailed information, refer to Web UI > Source.
Video ■ Back Choose to go back to Options interface. ■ Title Set the overlay layers on the output appliance. ■ Show source name & resolution Check the box to show current decoded stream name at the top of the output display. By default, it is off. ■ Show tally indicators NOTE: This function is ONLY available for NDI® decoders. Check the box to show the "on-air" status of selected stream at the top field of the output. If being previewed, it is PREVIEW; if being on-air, it is PROGRAM.
■ Ident text Choose to show/hide the ident text that overlays the output. It is used to separate multiple decoders from each other when they are working together. By default, it is Hide. The device name can be modified in the Web UI > System tab with administrative rights. The steps refer to setting device name. The steps to editing ident text refer to setting ident text. ■ Audio Meter ■ Show audio meter Check the box to show the volume bar on the presentation screen.
and Show post gain dBFS scale will show the gain effect. By default, it is Hide audio meter scale. ■ Safe area It ensures that the most important parts of the picture are seen by the majority presentation device. Choose from None, Show 80% center view area, Show 4:3 aspect ratio area, and Show square aspect ratio area. By default, it is None.
■ AR Convert ■ Letterbox/Pillarbox indicates to adapt the display size of the presentation screen by filling with black borders to keep the aspect ratio of the source image. Letterbox features to fill in black bars at the top and bottom while pillarbox filling in left and right. By default, this is used. ■ Full Screen indicates to stretch the video image to fill the presentation screen.
■ Alpha display Note: This feature is ONLY supported by the NDI to HDMI 4K decoder. Set the background displayed in images where an alpha channel is present. Options are Alpha only, Alpha blend with white, Alpha blend with black and Alpha blend with checkerboard. ■ Deinterlace Convert an interlaced source video into a progressive one using Weave or Bob method. ■ Weave takes pairs of fields and puts them together (every other line) to one frame. The result is the same as no deinterlacing.
■ Source encoding Set the color space to BT.601 or BT.709. When it is set to Auto, the color space will be BT.601 for SD and BT.709 for HD according to the source. ■ Source switch Set the image to either Black screen or Keep last picture of the previous video when the source is changed.
Audio ■ ■ Back Choose to go back to Options interface. Mode Two ways are provided for audio values conversion between source and output signal: EBU, SMPTE. By default, it is SMPTE. ■ Gain Adjust the gain from -100.00dB to 20.00dB as needed. Or you can select +20 dB, +10 dB, +0 dB, -20 dB, -40 dB or Mute (-inf dB) from the Quick gain set. By default, it is 0. ■ Sample rate Choose the proper sample rate for your work, including Follow input, 32000Hz, 44100Hz, 48000Hz, 88200Hz, 96000Hz.
PTZ Note: This function is ONLY supported by the NDI® decoder. The PTZ control function should be supported by the decoded source which connecting the PTZ camera. ■ Back Choose to go back to Options interface. ■ Speed Choose the camera moving speed from options including Full speed, 1/2 speed, 1/4 speed, 1/8 speed, 1/16 speed, 1/32 speed, 1/64 speed, 1/128 speed. ■ Pan Choose to move the camera left or right until your desired position.
■ Preset A preset is a predefined image position which contains information of pan, tilt, etc. After the preset is configured, you can call the preset. The camera will move to the programmed image position. Note: The function should be supported by the PTZ camera. ■ Store preset After moving the camera to your desired position, tap Store preset and choose the number up or down in the panel to save current position configurations. 9 presets can be saved.
Resolution The decoder will list all supported selections of resolution, frame rate and aspect ratio in the RESOLUTION section. Options varies according to the presentation appliances. Specify the resolution to meet your needs, or else the default mode is recommended.
System ■ Back Choose to go back to Options interface. ■ HW revision Shows hardware revision of your device. ■ FW version Shows firmware version of your device. ■ Serial No. Shows the serial number of your unit, which is also marked on your device. ■ MAC address Shows the MAC address of your device. ■ WebGUI QR Scan the QR code to go to the Web UI. ■ WebGUI URL Shows Ethernet IP Address. Type the URL into your web browser to display the Web UI. Then you can control the converter remotely.
FAQ How to supply power to the Pro Convert Power your decoder as shown in the left figure in 2 ways. 1. Via USB: Plug in the supplied 5V power adapter via the USB cable to supply power. 2. Via PoE: Plug in an Ethernet cable connected to a PoE switch or a PoE adapter for power and Ethernet connection. Note: ■ Pro Convert devices require a 5V DC source with a current rating of no less than 2.1A. ■ We recommend that you use only the included Magewell accessories.
How to configure Pro Convert via Web UI Pro Convert allows you to set up and control via a web-based user interface as either an administrator or a general user. You can get access to the Web UI using Windows File Explorer, through your web browser over a USB connection, or with menu Options. Make sure that at least one of the following web browsers is installed in your system.
side of the File Explorer. Step 4 Turn on the network discovery function if prompted. Step 5 Find your Pro Convert device in the Other Devices section, where it will be shown as "Pro Convert + #board index + (serial number)". ■ The serial number (marked on your device) will be in a form like "B410180706006". ■ The board index (the rotary switch number on your device) is shown like "04" or "#04". Step 6 Double click the decoder icon to open the Web UI of the device in your web browser. 2.
Solution 3: using the on-screen menu Options Step 1 Connect your decoder via Ethernet, power it up and connect a presentation device as shown in the Figure1. Connections. Step 2 Press the on-device MENU button, click the mouse or the keyboard(if connected), to display the Options overlaid on the output. Step 3 Go to the System option and check for the device WebGUI URL or scan the WebGUI QR to open the web UI in your web browser within the same LAN with your decoder. Figure1.
How to change device name Pro Convert allows you to set up and control via a web-based user interface as either an administrator or a general user. Changing the device name requires administrator rights. Step 1 Access the Web UI, and sign in as administrator. Step 2 Click and enter the System > Network tab. Step 3 Change the Device name. The device name is a string of 1 to 30 non-case sensitive characters, containing letters a to z, A to Z, 0-9, spaces and special characters like _-+.
How to reset a Pro Convert device Warning: Resetting your device will lose all your configuration data. Step 1 Connect your decoder to your computer. Step 2 Launch your web browser, and type in the USB RNDIS address to access the Web UI SIGN IN page. The default address is 192.168.66.1. Please do not change it unless there is a conflict on your network. Step 3 Click Reset all settings at the top right corner of the SIGN IN page. The reset process may take a few minutes.
How to manually update the firmware for Pro Convert You can update firmware via the Web UI with administrative rights. Step 1 Access the Web UI and sign in as administrator. Step 2 Click and enter the System tab, then select Firmware. Step 3 Click on click to update. Step 4 Select the .mwf firmware update file from your local storage. You can download the Pro Convert firmware package from the Downloads section of the Magewell website: www.magewell.com/downloads/pro-convert. Figure1.
What to do if you forgot the password If you are a general user, ask your administrator to set a new password for you. If you are the administrator, you need to reset all settings back to default values, then set a new admin password. 1. To reset a general user's password. Step 1 Access the Web UI, and sign in as administrator. Step 2 Click and enter the System tab. Step 3 Click the Set password link which appears when your mouse hovers over the user name.
Step 5 Click and enter the System tab. Step 6 Click the Set password link which appears when your mouse hovers over the user name. Step 7 Type in new password, and confirm the new password as prompted in the window. The password is a string of 1 to 32 case-sensitive characters, which contains letters A-Z, a-z, numbers 0-9 and special characters _~!@#$%^&*-+=. Step 8 Figure2. Reset all settings Click OK.
How to retrieve your USB RNDIS IP Address Step 1 Connect the device and your computer with a USB cable as shown in Figure1. Connections. Step 2 Take the following steps according to your operating system. ■ For Windows users 1. Type cmd in the search bar to start the command interpreter. 2. Type in ipconfig, and find an IPv4 address of the form 192.168.xxx.2, as shown in Figure2. Windows Command Line Figure1. Connections Interpreter. ■ For Linux users 1. Launch the terminal. 2.
Figure3. Linux Terminal Figure4.
Support Get the Latest Information If you have any problems using Magewell products or need more technical information, please visit the following channels. ■ Tutorial video: www.magewell.com/tv ■ YouTube channel: Magewell Video Capture Device ■ Knowledge base: www.magewell.com/kb/pro-convert ■ Official website: www.magewell.com/pro-convert ■ Linkedin: Magewell ■ Facebook: Magewellcn ■ Twitter: Magewellcn Technical Support ■ Submit your questions in the online Ticket System: tickets.
Warranty Limited Warranty Except otherwise set between you and Magewell in advance in a written form, the free limited warranty service starts from the date on your proof of purchase. The proof can be: sales contract, formal sales receipt, invoice or delivery note. The earliest date of these proofs is the starting date of the free limited warranty.
decide to repair, Magewell will repair, renovate, or replace the components after receiving the maintenance costs. If purchasers give up repairing, Magewell will dispose of the faulty unit if the purchaser chooses that option. 6. The repaired or replaced product assumes 1) the remaining term of the Warranty of the replaced unit or faulty unit; 2) ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
Notice Copyright © 2021 Nanjing Magewell Electronics Co., Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law.
Glossary and Abbreviations Board Index Board Index indicates the rotary switch number located in the Pro Convert. It helps users to mark and identify multiple devices ECM Ethernet Control Model (ECM) provides a virtual Ethernet link for mac users used on top of USB. EDID Extended Display Identification Data (EDID) is a metadata format for display devices to describe their capabilities to a video source.
Power over Ethernet (PoE) is a networking feature defined by the IEEE 802.3af and 802.3at standards. PoE allows a single cable to provide both data connection and electric power to attached devices. QoS Quality of service (QoS) is the description or measurement of the overall performance of a service. To quantitatively measure quality of service, sev eral related aspects of the network service are often considered, such as packet loss, etc.