Host Card Installation Guide PCI to PCI Interface Model: PCIHIF68 Model: PCIHIF64LP
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M A G M A Table of Contents PREFACE ............................................................................................... I What’s in this Guide ................................................................................ i Advisories ...............................................................................................ii Safety Instructions...................................................................................ii When Working Inside a Computer ............................
M A G M A ii Table of Contents
M A G M A Preface What’s in this Guide This Host Card Installation Guide is designed to accompany a Magma Expansion Chassis User Guide. This guide provides easy instructions to install your host card, verify the installation was completed correctly, and troubleshoot the installation, if necessary. The corresponding Expansion Chassis User Guide provides similar information for your Magma expansion chassis.
M A G M A Advisories Five types of advisories are used throughout this guide to provide helpful information, or to alert you to the potential for hardware damage or personal injury. They are Note, Important, Caution, Warning, and Danger. The following is an example of each type of advisory. NOTE Used to amplify or explain a comment related to procedural steps or text.
M A G M A ♦ Always use caution when handling/operating the computer. Only qualified, experienced, authorized electronics personnel should access the interior of the computer. The power supplies produce high voltages and energy hazards, which can cause bodily harm. ♦ Use extreme caution when installing or removing components. Refer to the installation instructions in this guide for precautions and procedures. If you have any questions, please contact Mobility Technical Support.
M A G M A cable, make sure both connectors are correctly oriented and aligned. CAUTION Do not attempt to service the system yourself except as explained in this guide. Follow installation instructions closely. Protecting Against Electrostatic Discharge Electrostatic Discharge (ESD) Warning Electrostatic Discharge (ESD) is the enemy of semiconductor devices.
M A G M A Chapter 1 Introduction General Specifications The MAGMA PCI Host Card is the connection between your PCI Expansion System and your host computer. Model PCIHIF68 is a 32-Bit host card. Model PCIHIF64LP is a 64-Bit low-profile host card that will also work in a 32-Bit PCI slot. The expansion system provides a general-purpose bus expansion chassis for the Peripheral Component Interconnect (PCI) local bus.
M A G M A Chapter 2 Hardware Installation IMPORTANT It is recommended that you refer to the separate Expansion Chassis User’s Guide included with your Magma Expansion Chassis product for complete system installation information. The following installation instructions briefly explain the connection of the host card to the host computer only. Install Host Card Power down your computer.
M A G M A If you don’t have any empty PCI slots, you can remove a PCI card to create a vacant slot. This PCI card can later be installed in a vacant slot in your new expansion chassis. The PCIHIF64LP is a “half-height” PCI card attached to a “full-height” bracket for convenient mounting in most desktop computers. It is also shipped with a low profile card bracket to allow mounting on low profile computer systems.
M A G M A Connect all power cords to the power-in receptacle located at the rear of the enclosure. Secure the cable to the computer with the captive thumbscrews. It is important that the cable be attached securely to the connectors at both ends. If you purchased the “half-height” PCIHIF64LP because your host computer is a low-profile chassis and you need to connect it to a 32-bit expansion chassis, be sure to connect your expansion cable to the 32-bit (Teal) side of the host card.
M A G M A expansion chassis, refer to the separate Expansion Chassis User’s Guide. Verify that the LED power indicator is ON. IMPORTANT When powering up, pay close attention to LEDs on the host card inside the computer. Two LEDs must be solid green before the system will function properly. If both LEDs are not lit, you may need to adjust the dip switch settings as described below.
M A G M A Chapter 3 Verify Installation The MAGMA PCI Host Card is not visible to the Windows’ Device Manager or the Apple System Profiler until the Expansion System has been successfully connected and properly powered on. Therefore, you will need to connect your Expansion System and turn it on before you can verify the MAGMA PCI Host Card installation. See your Expansion Chassis User Guide for information on how to connect and power-up your Expansion System.
M A G M A To see if your installation is completed: Click on the ‘+’ sign to the left of the ACPI (BIOS) to open it. This is typically found at the top of the Device Manager Window. Click on the ‘+’ sign to the left of the PCI Bus to see all PCI Bus connections. Click the ‘+’ sign to the left of the line containing the words “PCI Bridge” or something similar. You should now see the PCI Standard PCI-to-PCI bridge immediately below it.
M A G M A If, however, the installation was unsuccessful, you may not see the PCI to PCI Bridge, or it will have a small yellow in front of it. If any of these devices are not displayed as shown above, you should shut down your system (host computer first, then the expansion chassis) and reconnect the cables and reseat the PCI Host Card to ensure that you have a solid connection. Then restart the MAGMA expansion chassis, followed by the host computer.
M A G M A MAC OS 10.3.x & 10.4.x Next, click on the PCI Card item. You should see a pci-bridge device listed under PCI as shown below: Mac OS 10.3.x & 10.4.x Any PCI Cards you install in the expansion chassis will appear behind the pci-bridge device. If your Magma Expansion System uses a 13 Slot backplane, the Apple Profiler will display three bridges instead of two as shown above. MAC OS 10.2.x Next, click on the Devices tab.
M A G M A If any of these devices are not displayed as shown above, you should shut down your system (computer first, then the expansion chassis) and reconnect the cables and the PCI expansion host card to ensure that you have a solid connection. Then restart the MAGMA expansion chassis followed by the computer. Next, try to verify the installation again, as shown above. If you are still having problems, contact Mobility Technical Support at (858) 530-2511.
M A G M A Chapter 4 Troubleshooting Identifying the Problem The PCI to PCI Expansion System is correctly displayed as a “PCI standard PCI-to-PCI bridge”. When connected and functioning correctly, this Expansion System will be displayed as follows: If the above Device Manager image is not what you are seeing when you verify your installation, you may want to try the following troubleshooting steps to help you locate and resolve your installation issues - without having to call Technical Support.
M A G M A If you have trouble with the MAGMA expansion system, you need to identify the problem before you can fix it. For starters, verify that any/all cards are inserted correctly and securely in the correct slot and that all cables are connected properly. Be sure you followed the instructions in Chapter 2 and Chapter 3 of this Installation Guide, or in your Expansion Chassis User Guide. Always remember to power On and Off correctly when rechecking and testing your installation.
M A G M A My Computer Can’t Find the PCI Expansion System If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the MAGMA expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly.
M A G M A Windows Error Codes If you are having a problem with one of your devices, and the Device status box shows a Windows Error Code, refer to the following list of error codes for guidance: Error Code Description/Action rd There is a problem with the 3 Party PCI Card driver. Contact the PCI Card’s manufacturer for updated drivers. If all else fails, contact Technical Support for further assistance.
M A G M A Error Code 1 Description/Action The PCIe host card or expansion chassis are not working correctly. Reinstall the PCIe host card into the computer’s PCIe slot and recheck all cable connections. If the error code remains, try another PCIe slot. If you still have the error, call Technical Support.
M A G M A Chapter 5 How to Get More Help Product Registration While registration is not required to resolve warranty claims, it will help make any warranty claim easier to complete. For your convenience, please register your product using our online registration form at www.magma.com/support. Frequently Asked Questions (FAQ) You can visit the Technical Support FAQ pages on the Internet at: www.magma.
M A G M A MAGMA Debug Utility Occasionally, Mobility Technical Support may request Windows users to produce and email a MAGMA debug log file to help them resolve your problem. This file should be emailed to support@magma.com. This file should have a “.log” file extension. To create the *.log file, follow these instructions: 1. 2. 3. 4. 5. Locate a file called dbgview.exe on the MAGMA CDROM. Double-click on the file dbgview.
M A G M A PCIScope Software Utility PCIScope is a powerful tool for Windows users. It was designed by a Germany company called APSoft. This software utility is a valuable resource to explore, examine and debug the PCI subsystem of your computer. It was made to fit the requirements of the most demanding users, especially engineers, programmers, and system administrators, and to integrate all advanced functions and tools into one product. Please visit www.tssc.
M A G M A You should save this data as a file on your computer. Please include your name and date as part of the file name with an extension of “.bpd.” This file should be included as an attachment when submitting a Technical Support request at www.magma.com/support.
M A G M A Returning Merchandise to MAGMA If factory service is required, a Service Representative will give you a Return Merchandise Authorization (RMA) number. Put this number and your return address on the shipping label when you return the item(s) for service. MAGMA will return any product that is not accompanied by an RMA number. Please note that MAGMA WILL NOT accept COD packages, so be sure to return the product freight and duties-paid.
M A G M A APPENDIX A Compliance FCC NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
M A G M A 22 Appendix A Compliance
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Mobility California, Inc. PCI Expansion Products 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858) 530-2733 www.magma.
