User Manual

13
MAGNASONIC
®
WARRANTY
WARRANTY INFORMATION
Thank you for choosing Magnasonic! We guarantee your investment in our products is a solid one. Our products
come with a complete one-year parts and labor warranty. High performance components combined with quality
craftsmanship allow us to maintain the highest possible production standards. All items are guaranteed against de-
fects in materials and craftsmanship. Magnasonic has outstanding quality control; if something should go wrong with
any of our products, we will repair it free of charge within the warranty period. If the product cannot be repaired,
we will replace the product. In the event that Magnasonic replaces a product under warranty, the replacement
would only carry the original warranty from the original date of purchase.
Warranty Exclusions
Magnasonic products are warrantied for parts and labor for one year from date of original purchase, and are
subject to the terms and conditions of the warranty. Magnasonic warranties are valid for the original owner and are
non-transferable.
• Any defects caused or repairs required as a result of abusive operation, negligence, accident,
improper installation or inappropriate use as outlined in the owner’s manual.
• Any Magnasonic product tampered with, modied, adjusted, or repaired by any party other than
Magnasonic.
• Any cosmetic damage to the surface or exterior that has been defaced or caused by normal wear
and tear.
• Any damage caused by external or environmental conditions, including but not limited to, trans-
mission line/power line voltage or liquid spillage.
• Any product received without an appropriate model and serial number.
• Any products used for rental or commercial purposes.
• Any installation, set up and/or programming charges.
To Obtain Warranty Service
Should your product require warranty service, please contact us at www.magnasonic.com/contact or call us at
1-855-768-3589 to set up a Return Authorization. Products returned without a valid Return Authorization number
will be refused.
Magnasonic products must be returned in their original packaging. Our products are packaged specially to protect
them from any damage during shipping, and without this packaging the return shipment could get damaged.
This warranty does not cover the shipping cost, insurance, or any other incidental charges. Products shipped for
warranty service must be pre-paid by the customer, and Magnasonic will cover the cost to ship the repaired or
replaced product back to the customer.