User`s manual

39
Troubleshooting
Condition Check
Digital pen’s indicator does not
light/flash
• Isabatteryinsertedinthedigitalpen?
• Isthebatterywornout?
• Isthebatteryinsertedinthewrongdirection(+and–polarities)?
Digital pen’s indicator flashes
(lit for 0.2 seconds, off for 3
second)
• Connectiontodeviceorpairingwiththedigitalpenhasnotyet
been completed. Pair the digital pen and computer.
Digital pen is not recognized
(pairing is not possible)
• Isthedigitalpenalreadypairedwithanothercomputer?
• IsthefunctionturnedoffontheBluetoothUSBadapteroron
thecomputerequippedwithbuilt-inBluetoothfunction?
• Isthebatterywornout?
Digital pen has been recognized
but pen does not write
• Hasthedigitalpenbeenusedatanangleexceeding45degrees
relative to the verticality of the sheet surface?
• Isanyadhesivetapeetc.attachedtothesheetsurface?
• Isthestyluswornout?
Writing is not possible with mul-
tiple digital pens simultaneously
• Whenusingmultipledigitalpens,itisnotpossibletodrawwith
the pens simultaneously.
Wait until the other person has finished before writing.
Mouse right-click operation does
not function when the digital pen
is pressed and held
• Is“Turnclicklockon”selected(checked)at“Mouseproperties”
on the computer?
* “Mouse properties” is located at [Start] → [Control Panel] →
[PrintersandOtherHardware]
†
→ [Mouse].
†
[HardwareandSound]forWindowsVista.
Digital pen problems