TABLE OF CONTENTS TABLE OF CONTENTS WOW! CABLE REFERENCE GUIDE WOW! DIGITAL TV OPERATION The WOW! Digital TV Remote.............................................................................C-1 The WOW! Atlas Universal Remotes..................................................................C-3 Getting Started.................................................................................................C-5 Using the Interactive Program Guide..............................................................
TABLE OF CONTENTS TABLE OF CONTENTS WOW! EQUIPMENT SETUP AND SELF-INSTALLATION Programming Your WOW! Atlas Universal Remote Control................................... E-1 Programming Channel Control Lock.................................................................... E-3 Programming ID Lock.......................................................................................... E-3 Programming “Tune-In” Keys For Specific Channels...........................................
WOW! HD REFERENCE GUIDE TABLE OF CONTENTS Welcome........................................................................................................E-26 Before You Begin............................................................................................E-26 Important Rules for Safe Operation................................................................E-26 Connecting the Set-Top.................................................................................E-28 Using the Set-Top............
WOW! DIGITAL TV OPERATION WOW! uses different remote controls for Digital TV. Please refer to the pictures on pages C-1 and C-3 to determine which remote you have. The WOW! Digital TV Remote DIGITAL TV If you have this remote, please refer to operational instructions starting on page C-5.
ON/OFF Turns power on/off. DEVICE BUTTONS Control specific pieces of equipment. GUIDE Displays the Interactive Program Guide. INFO Provides program descriptions. ARROW BUTTONS Navigate through the Guide and Flip Bar. Highlights selections and programs within the Program Guide. PAGE+/– Navigates through the Program Guide by page. SETTINGS Allows you to set up and command Favorite Channels, Parental Control and other advanced features.
The WOW! Atlas Universal Remotes DIGITAL TV If you have either of these remotes, please refer to operational instructions on page E-1.
SETUP AUD, VCR, TV OR CBL Use for all programming sequences. Press once to select a home entertainment device to control. Each device key has an embedded LED (red light) that blinks upon selection and indicates that the remote control is working and is sending signals. Use to display the Interactive Program Guide (IPG). Press once to lock or unlock channels for parental control of viewing. Use to display the current channel and program information.
WOW! Digital TV - Getting Started To Turn On Your Equipment: 1 Press the TV button and then press the ON/OFF or MASTER POWER button. This will turn on your TV. 2 Press the CBL button at the top of your remote and then press the ON/OFF or MASTER POWER button. This will turn on your digital cable receiver. Any device that is programmed in the remote will turn on/off when the power button is pressed while in Cable mode. More information on programming your remote can be found on page E-1.
Browsing Browsing with the Flip Bar With the Flip Bar at the bottom of your screen, you can also find out what’s playing on other channels without leaving the channel you’re on. 1 Press the UP or DOWN arrow buttons to see information about what’s playing on other channels. 2 Press the RIGHT arrow button to see future programs on that channel or the LEFT arrow button to learn what’s already been shown (up to 2 hours in the past). 3 Press SELECT to tune to the channel you’ve selected if the program is on now.
Searching by Theme The Digital Program Guide also lets you search by theme. DIGITAL TV 1 Press the GUIDE button. 2 Press the YELLOW TRIANGLE button to display the “Browse By”menu. 3 Press the UP or DOWN arrow buttons to highlight Theme. 4 Press SELECT. The Digital Program Guide will now appear in the “Browse by Theme”view. 5 Press the UP or DOWN arrow buttons to move through programs in the current theme. NOTE: A star (*) indicates that a program is on now.
WOW! OnDemand To receive WOW! OnDemand, you will need to have a WOW! Digital Receiver, which includes all of our standard WOW! Digital Cable receivers, Digital Video Recorders (DVRs), High-Def receivers and HD/DVR receivers. Getting started is easy You can also access a number of categories directly from your on-screen guide by tuning to the associated virtual channel (see chart below).
What is the difference between free, one-time-charge and subscription programs? WOW! OnDemand offers a wide variety of content including a mix of free, one-time-charge and subscription programs. Most movies are $3.99, and some movies are $2.99 or less. HD OnDemand movies are available for only $5.99. The charge for each program will be indicated on your screen before you confirm your selection. Free Categories are WOW! OnDemand programs you can watch without being charged.
Pay–Per–View (PPV) Programming Ordering PPV 1 Press the GUIDE button. 2 Press 6-0-0 to get to channel 600, where the PPV channels begin. 3 Use the UP, DOWN, RIGHT and LEFT arrow buttons to view the available PPV movies and events. 4 Press SELECT, then do one of the following: • If the event is scheduled for future broadcast, the Digital Program Guide displays the “Future Program Options”menu. Follow the instructions on the screen.
Parental Controls What are Parental Controls? The Parental Control feature allows you to block programs by channel, program rating, or time of day. You select the channels, ratings, or times to block from the “General Settings” menu. You set up Parental Control and turn it on and off for the entire system by entering your Personal Identification Number (PIN). When you turn the Parental Control feature on, you cannot view blocked programs without entering your PIN.
NOTE: Blocked ratings have a padlock next to them. You can press SELECT again to unblock the rating. 6 Continue highlighting and selecting ratings you want to block. 7 When all ratings that you want to block have a padlock shown, press the A or YELLOW TRIANGLE button to accept. 8 Press EXIT to return to watching TV. IMPORTANT: Blocks do not take effect unless Parental Control is turned on; see instructions below.
Watching a Blocked Program 1 Tune to the blocked program. “Parental Control: On” menu will appear. 2 Press SELECT to turn off Parental Control. 3 Enter Parental Control PIN (preset PIN is 1234 or 3215). NOTE: If you unblock one or more channels without turning off Parental Control, then you will need to repeat these steps to unblock other channels. IMPORTANT: Each time you turn off the power to the Digital Cable receiver, the Parental Control is automatically turned on.
1 Press the SETTINGS button once. 2 Press the UP or DOWN arrow buttons to highlight a setting. 3 Press SELECT to perform the highlighted action. What Are General Settings? General Settings allow you to set up some features of the Digital Cable receiver according to your preferences. Use the General Settings menu to control the following features: Audio: Use the Audio settings to set audio preferences.
Language: Use the Language settings to select languages for Secondary Audio Programming (SAP) for digital channels and text for screen displays. NOTE: SAP applies only to channels that offer Secondary Audio Programming. Language: Audio—Use this feature to select the second audio language to use for digital programs that support more than one language. Language: Screen—Use this feature to select the language you want the Digital Cable receiver to display on the screen and the Digital Program Guide.
list of preferences in the left column and to highlight the setting you want to view or change. Press SELECT. 3 Press the UP, DOWN, RIGHT or LEFT arrow buttons to select and set the options that are listed. 4 When the setting information is correct, press the A or YELLOW TRIANGLE button to accept. 5 Press EXIT to return to watching TV. Finding Instructions For General Settings Press the INFO button to display on-screen instructions while scrolling through the list of preferences in General Settings.
Canceling a Timer You can cancel a timer from the General Settings menu. 1 2 3 4 Press the SETTINGS button twice. Press the UP or DOWN arrow buttons to highlight the timer that you want to cancel. Press the C or RED CIRCLE button to clear (or cancel) the timer. Press EXIT to return to watching TV. Troubleshooting Question: My Digital\HD Box and TV are on but I don’t have a picture? Answer: You’re on the wrong input\video source DIGITAL TV Solution: High Definition TV 1.
WOW! EQUIPMENT SETUP AND SELF-INSTALLATION Programming Your WOW! Atlas Universal Remote Control The Atlas Universal Remote Control is preprogrammed to operate your cable converter, an RCA TV, an RCA VCR, and a Pioneer audio receiver. To control devices other than the default brands, perform the following steps: NOTES: To control a DVD player, program the VCR key. To control a PVR, program the VCR key. To control a stereo amplifier or receiver, program the AUD key.
Programming TV/VCR Combo 1 Turn on your TV/VCR combo and insert a video cassette. 2 On the remote control, press VCR once. Press and hold SETUP until the VCR key blinks twice, then release SETUP. 3 Use the Setup Codes For TV/VCR combos visit our URL at www.wowway.com/referenceguide to locate the brand name and then enter the first four-digit code for your TV/VCR combo. If you perform this procedure correctly, the VCR key will blink twice.
Programming Channel Control Lock By default, the remote control’s channel-control capabilities are locked to the cable converter. The affected keys* are 0-9, CH+, CH-, ENTER, and LAST. This will guarantee that you do not inadvertently change a channel on your TV or VCR. However, you can de-activate this feature to allow full access to these keys in the TV and VCR modes. *NOTE: This feature does not affect the AUD mode.
Programming “Tune-In” Keys for Specific Channels The Atlas Universal Remote Control includes three “Tune-In” keys (located directly below the MUTE and LAST keys). Each can be programmed to remember three of your favorite cable channel settings for a total of nine channels. If you want to change the cable channels in a previously-programmed “Tune-In” key, you’ll need to clear the key first. EQUIPMENT/SELF-INSTALLATION To Program A “Tune-In” Key: 1 On the remote control, press CBL once; it will blink once.
To Operate The Master Power Key: NOTE: If MASTER POWER is not programmed, pressing it will only command the last-selected device to power on or off. 1 After programming, point the remote control at the devices and press “CBL” once. 2 Press and hold PWR for at least 2 seconds. You will see the devices power on or off according to the programmed sequence. To Clear The Master Power Key: 1 Perform steps 1 and 2 in the first section above, “To Program The Master Power Key.
To Unlock Volume Control For A Single Device (Individual Volume Unlock): 1 Assuming Global Volume Lock is active, select a mode on the remote control that you want to unlock (e.g.,CBL) and press it once. Next, press and hold SETUP until the device key blinks twice, then release SETUP. 2 Enter 9 - 9 - 3. The last-selected device key will blink twice. 3 Press VOL- once. The last-selected device key will blink four times.
WOW! Atlas Cable Remote Control Codes E-7 EQUIPMENT/SELF-INSTALLATION Use these codes if you have the WOW! Atlas Remote (page 16) For the most current WOW! Atlas remote programming, please visit www.wowway.
EQUIPMENT/SELF-INSTALLATION Fisher 0670, 1919 Funai 0675, 1268, 1334 1073, 1077, 1158 Gateway GE 0522, 0815, 0717 Go Video 0744, 0715, 0741, 0783, 0833, 0869, 1044, 1075, 1099, 1144, 1158, 1304, 1443, 1730 1071, 1072 Go Vision GoldStar 0741 0699, 0769 GPX Greenhill 0717 Harman/Kardon 0582, 0702 Hitachi 0573, 0664, 1247, 1919 Hiteker 0672 1348, 1472 iLo Initial 0717, 1472 Innovative Technology 1542 Insignia 1268 0627 Integra Jaton 1078 0702 JBL Jensen 1016 1423 JSI JVC 0558, 0623, 0867, 1164, 1275, 16
0451, 0178, 1347, 0747, 0282, 0279, 0251, 0174, 0138, 0135, 0055, 0029, 0027, 0021 Gibralter 0017, 0030, 0019 0886 Go Video GoldStar 0178, 0030, 0001, 0002, 0019, 0032, 0106, 0409 Goodmans 0360 Gradiente 0392 0180, 0179 Grunpy Haier 1034, 0768 0178 Hallmark Hannspree 1348, 1351, 1352 1338 Hantarex Harley Davidson 0043, 0179 Harman/Kardon 0054, 0078 Harvard 0180, 0068 0093 Havermy Helios 0865 0451 Hello Kitty Hewlett Packard 1088, 1089, 1101, 1494, 1502 Hisense 0748 Hitachi 1145, 0145, 0016, 0032, 0038
EQUIPMENT/SELF-INSTALLATION Noshi 0018 NTC 0092 1144, 1240, 1331, 1610 Olevia Olympus 1342 0180 Onwa Optimus 0154, 0250, 0166, 0650 0887 Optoma Optonica 0093, 0165 0236, 0463, 1463, 0179 Orion Panasonic 0250, 0051, 0055, 0162, 0226, 0338, 0375, 0650, 1291, 1410, 1941, 1946, 1947 Penney 0047, 0156, 0051, 0060, 0178, 0030, 1347, 0747, 0309, 0149, 0138, 0135, 0110, 0039, 0032, 0027, 0021, 0019, 0018, 0003, 0002 1523 Petters Philco 0054, 0030, 0019, 0020, 0028, 0096, 0302 Philips 1454, 0054, 0690, 1154
0797, 0833, 0839 Zenith 0017, 0463, 1265, 0178, 0092, 0016 Zonda 0003 SETUP CODES FOR TVS (DLP) Hewlett Packard 1494 HP 1494 1265 LG Magnavox 1525 1250 Mitsubishi Optoma 0887 1291 Panasonic RCA 1447 0812, 1060, 1312 Samsung SVA 0872 1265, 1306 Toshiba 1499 Vizio SETUP CODES FOR TVS (LCD) Accurian 1803 Action 0873 1935 Akai AOC 1365 0890, 1217 Apex Digital Astar 1548 Audiovox 0180, 0710, 0802, 0846, 0875, 1284, 1937, 1951, 1952 1315 BenQ Byd:sign 1309, 1311 1283 Cadia CyberHome 0794 1080, 1178, 1264 De
EQUIPMENT/SELF-INSTALLATION Hewlett Packard 1972 HI-Q 0047 Hitachi 0000, 0042, 0041, 0065, 0082, 0089, 0105, 0166 Howard Computers 1972 1972 HP Hughes Network Systems 0042, 0739 Humax 0739 Hush 1972 1972 iBUYPOWER Jensen 0041 JVC 0067, 0041, 0008, 0206, 0207, 0384, 1707 KEC 0037, 0278 0693 Keen Kenwood 0067, 0041, 0038, 0384 0072 KLH Kodak 0035, 0037 1037 LG Linksys 1972 0000, 0208 Lloyd’s Logik 0072 0037 LXI Magnasonic 0593, 1278 Magnavox 0035, 0039, 0081, 0000, 0149, 0110, 0563, 0593, 1593, 1781 Ma
Digital Cable Self-Installation We’ve included everything you’ll need to hook up your new WOW! Digital Cable service, including all the equipment and step-by-step, easy-to-follow instructions. Digital Cable Self-Start Checklist Please go through the contents of this kit and familiarize yourself with each item. If any equipment is missing please call WOW! toll free at 1-866-4WOW-NOW (1-866-496-9669).
Step 3: Connect the Digital Cable Receiver • Determine the type of TV and VCR you have (stereo or non-stereo). If you have either a stereo TV or VCR please proceed to Step 3a; if not, please continue. • Plug the main cable cord (coming from the wall/floor) into the “Cable In” outlet on the back of your Digital Cable receiver (receiver diagram Position 3).
If you are connecting a stereo TV and a non-stereo VCR: • Take one end of the RCA cord and plug into the Audio Out R (red), Audio Out L (white) and Video Out (yellow) outlets on the back of the Digital Cable receiver. • Plug the other end of the RCA cord into the Video In (yellow), Audio In L (white), and Audio In R (red) outlets on the back of your TV. (See “Advanced Equipment Setup”, page E-17, Diagram E).
Advanced Digital Equipment Setup Determine what electronic equipment you are connecting to your new digital system. Identify whether or not this equipment has stereo (TV/VCR will have Audio Out L and R outlets) or S-Video (TV/VCR will have an S-Video outlet) inputs. Diagram A: Connecting a Non-Stereo TV – Required Cables: 1 Coaxial Cable NOTE: Audio output from the cable out is monaural (non-stereo).
Diagram E: Connecting a Stereo TV and a Non-Stereo VCR – Required Cables: 1 Set of RCA Cords, 2 Coaxial Cables NOTE: If you connect to S-Video Out, you must connect the Left and Right Audio Out to the Left and Right Audio In connectors on your TV, VCR or stereo (this diagram shows a stereo TV connection). Audio output from the Cable Out is monaural (nonstereo). Audio output from the Cable Out Left and Right is stereo.
Digital Cable Receiver Setup Troubleshooting Please walk through the troubleshooting solutions below if you do not have a picture, have a distorted picture, have no sound, or your Digital Cable receiver does not respond. No Picture • Turn the TV on. • Tune the TV to channel 3 (channel 4 in Cleveland) or Video 1, Line 1 if you used an RCA cord. • Check to see if your TV, VCR and Digital Cable receiver are plugged into an electrical outlet that is controlled by a wall switch.
Programming Your Digital Cable Remote Control The Digital Remote Control is a universal remote designed to operate the features of the Digital Cable receiver. Plus, it can be programmed to control most of the basic functions of many TVs, VCRs and other devices. Inspect the front of the Digital Remote. Across the top are four buttons labeled CBL, TV, VCR, AUX (for DVDs, stereos, etc.). Pressing any of these buttons will determine which device is being controlled.
WOW! Digital Cable Remote Control Codes If you’re not sure which remote you have, please refer to diagrams on pages C-1 & C-3. Codes for the WOW! Atlas Remote shown on page C-3, can be found starting on page E-7.
MTC Multitech NEC Nordemende Optonica Panasonic Pentax Philco Philips Pilot Pioneer Portland Pulsar Quartz Quasar Radio Shack RCA Ricoh Runco Salora Samsung VCR BRAND Sansui Sanyo Scott Sears CODE 043 048 135 001 010 040 014 134 017 037 129 131 017 081 001 004 008 009 010 014 020 101 053 031 054 157 159 Sharp Shintom 024 056 057 058 001 009 Sony 031 052 053 155 002 Soundesign 034 STS 004 031 034 059 067 Sylvania Symphonic 034 010 034 Tandy Tatung 043 034 043 TEAC Technics 031 070 031 034 101 Teknika Th
EQUIPMENT/SELF-INSTALLATION WOW! Digital Cable Remote Control Codes Continued DVD BRAND CODE Alpine 145 Apex Digital 194 218 169 244 Denon GE 248 249 Harmon Kardon 184 154 Hitachi JVC 255 175 217 253 LG Magnavox 222 243 181 221 Marantz Mitsubishi 245 158 Myryad NAD 197 159 Nakamichi Onkyo 179 251 246 252 Panasonic Philips 221 243 241 247 146 Pioneer Proceed 190 248 249 Proscan RCA 248 249 242 254 Samsung Sharp 220 Sony 250 158 Tatung Thompson 248 249 174 251 Toshiba Yamaha 216 252 175 217 253 Zenith E-22
WOW! DIGITAL VIDEO RECORDER (DVR) INFORMATION Controlling Live TV Control a Live Program You Are Watching The PAUSE, REWIND, FAST-FORWARD, PLAY, INSTANT REPLAY, and LIVE keys on the remote control are used to control the live program in the Main screen (also known as full-screen TV). These same keys are known as the dedicated DVR keys.
Record Episodes of a TV Program 1 To record a single episode or all episodes of a TV program, press GUIDE. 2 Highlight a TV program, and then press RECORD. 3 While in the Confirm Recording screen, press to select more recording options. 4 While in the Edit Recording screen, press the arrow keys to make your selections. Note: The title of the fourth column will change based upon your selections of single episode or all episodes. 5 Press the “A” button to save your selections.
Frequently Asked Questions How far back can I rewind live TV? The length of time you can rewind live TV depends on how long you have been watching a single channel. Each time you change channels, a new copy is stored to the built-in recorder. If you have been watching the same channel for 15 minutes, you can rewind for 15 minutes. Can I record the video in the PIP screen? Yes, but swap it into the Main screen first.
WOW! HD REFERENCE GUIDE Welcome! Congratulations on adding the WOW! HD Set-top to your television viewing experience! WOW! HD Set-tops provide you the ability to view cable television programming for high-definition television (HDTV) as well as standard-definition television (SDTV). Before you Begin • Read the IMPORTANT RULES FOR SAFE OPERATION below. • If you plug the set-top into an outlet that is controlled by a wall switch, keep the switch in the ON position. The on-screen guide is updated nightly.
Cleaning the Set-Top Before cleaning this set-top, unplug it from the electrical outlet. Use a damp cloth to clean. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover). Object and Liquid Entry Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Do not expose this set-top to liquid or moisture.
Servicing Do not open the cover of this set-top. If you open the cover, your warranty will be void. Refer all servicing to qualified personnel only. Contact us for instructions. Damage that Requires Service For damage that requires service, unplug this set-top from the electrical outlet.
Wiring a HD Receiver The following 2 diagrams display how a HD Receiver should be connected to a HDTV. HIGH DEFINITION HDTV Formats Most HDTVs include YPbPr connectors for component video inputs, and your HD Set-Top includes a YPbPr cable for these inputs. However, some HDTVs only have RGB inputs. If you have one of these HDTVs, you may need an RGB adapter. Check with us for information about receiving an RGB adapter. Also, some SDRVs include YPbPr inputs.
Audio Output To hear stereo sound, you must do one of the following: • Connect stereo audio cables from the AUDIO OUT LEFT and RIGHT connectors on the set-top to the AUDIO IN LEFT and RIGHT connectors on your HDTV. • Connect an RCA cable from the DIGITAL AUDIO OUT on your set-top to the DIGITAL AUDIO IN on your HDTV (if equipped) or stereo receiver. In addition, you may also connect an S-Video cable from the S-VIDEO OUT connector on the set-top to the S-VIDEO connector on the HDTV or VCR.
Setting Menu Options Set-Top Menu Settings The HD Set-Top offers the following two menu settings that you can use to configure your set-top features, based on your preferences: • The Quick Settings menu gives you quick access to the more commonly used settings such as parental control, favorite channel lists, and sleep times.
United States FCC Compliance This equipment has been tested and found to comply with the applicable limits of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or TV reception, which can be determined by turning the equipment off and on.
