DynaPro Secure Cryptographic Device for PIN and Data Entry Installation and Operation Manual June 2019 Document Number: D99875586-41 REGISTERED TO ISO 9001:2015 MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350 www.magtek.
Copyright © 2006 - 2019 MagTek, Inc. Printed in the United States of America INFORMATION IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT NOTICE AND MAY CONTAIN TECHNICAL INACCURACIES OR GRAPHICAL DISCREPANCIES. CHANGES OR IMPROVEMENTS MADE TO THIS PRODUCT WILL BE UPDATED IN THE NEXT PUBLICATION RELEASE. NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, FOR ANY PURPOSE, WITHOUT THE EXPRESS WRITTEN PERMISSION OF MAGTEK, INC.
Table 0-1 - Revisions Rev Number Date Notes 1.01 Aug 15, 2012 Initial Release 2.01 Sep 10, 2013 Change name from IPAD EMV to DynaPro; include Ethernet and USB descriptions; update dimensions; update images; update formatting. 3.
LIMITED WARRANTY MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).
LIMITATION ON LIABILITY EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY, MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF THIS PRODUCT. MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
UL/CSA This product is recognized per UL 60950-1, 2nd Edition, 2011-12-19 (Information Technology Equipment - Safety - Part 1: General Requirements), CSA C22.2 No. 60950-1-07, 2nd Edition, 2011-12 (Information Technology Equipment - Safety - Part 1: General Requirements). ROHS STATEMENT When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE) Reduction of Hazardous Substances (RoHS) European Directive 2002/95/EC.
SOFTWARE LICENSE AGREEMENT IMPORTANT: YOU SHOULD CAREFULLY READ ALL THE TERMS, CONDITIONS AND RESTRICTIONS OF THIS LICENSE AGREEMENT BEFORE INSTALLING THE SOFTWARE PACKAGE. YOUR INSTALLATION OF THE SOFTWARE PACKAGE PRESUMES YOUR ACCEPTANCE OF THE TERMS, CONDITIONS, AND RESTRICTIONS CONTAINED IN THIS AGREEMENT.
GOVERNING LAW: If any provision of this Agreement is found to be unlawful, void, or unenforceable, that provision shall be removed from consideration under this Agreement and will not affect the enforceability of any of the remaining provisions. This Agreement shall be governed by the laws of the State of California and shall inure to the benefit of MagTek, Incorporated, its successors or assigns.
0 - Table of Contents Table of Contents Limited Warranty .............................................................................................................................................. 4 FCC Information ................................................................................................................................................ 5 CUR/UR............................................................................................................................................
0 - Table of Contents 5 Operation ................................................................................................................................................. 28 5.1 Operation Overview ........................................................................................................................ 28 5.2 How to Read Device Status .......................................................................................................... 29 5.3 Card Reading .......................
1 - Introduction 1 Introduction 1.1 About DynaPro DynaPro is a secure PIN encryption device combined with MagTek’s 3-Track MagneSafe secure card reader. DynaPro provides the most comprehensive end-to-end security solution to prevent personal cardholder data breaches while bringing convenience and speed to Retail and Financial transactions. DynaPro features include: PCI PTS v3.
1 - Introduction Table 1-1 - Available Models and Options PN Description Cable NFC SigCap 30056072 DYNAPRO V3, PCI, CONTACTLESS, SIGNATURE CAPTURE, BLACK, USB 6FT USB Yes Yes 30056073 DYNAPRO V3, TST, CONTACTLESS, SIGNATURE CAPTURE, BLACK, USB 6FT USB Yes Yes 30056070 DYNAPRO V3, PCI, CONTACTLESS, NO SIGCAP, BLACK, USB 6FT USB Yes No 30056071 DYNAPRO V3, TST, CONTACTLESS, NO SIGCAP, BLACK, USB 6FT USB Yes No 30056083 DYNAPRO V3, PCI, NO CTLESS, SIGNATURE CAPTURE, BLACK, USB 6FT USB N
1 - Introduction 1.2 Protection for All Points Within the Payment Infrastructure In addition to meeting the requirements established by PCI PTS v3.x, which incorporates SRED features, DynaPro has MagnePrint, a proven embedded security feature that authenticates the debit, credit, or gift card and its encoded track data, rendering counterfeit or cloned cards useless.
1 - Introduction 1.9 Function Buttons (Soft Keys) The three function buttons or soft keys are located below the display. These buttons are programmable for use with display-based prompts. Figure 1-2 - Function Buttons 1.10 Low-Power Standby Mode When the Windows operating system shuts down or is suspended, DynaPro enters sleep mode. 1.11 Magnetic Card Reading DynaPro contains a MagneSafe card reader that encrypts card data at the point of swipe to protect the cardholder’s personal information.
1 - Introduction 1.14 About Major Components The ferrite bead must remain attached to the stylus cable at all times, do not remove. Changes or modifications not expressly approved by MagTek could void the owner's authority to operate the equipment. The major components of various DynaPro models are shown in the following figures.
1 - Introduction Figure 1-5 - Major Components (Back) DynaPro| Secure Cryptographic Device for PIN and Data Entry | Installation and Operation Manual Page 16 of 40 (D99875586-41)
1 - Introduction 1.15 About Terminology In this document, DynaPro is referred to as the device. It is designed to be connected to a host, which is a piece of general-purpose electronic equipment which can send commands and data to, and receive data from, the device. Host types include PC and Mac computers/laptops, tablets, and smartphones. Generally, the host must have software installed that communicates with the device and is capable of processing transactions.
2 - Handling and Storage 2 Handling and Storage Proper handling of the device throughout delivery, assembly, shipping, installation, usage, and maintenance is very important. Not following the guidelines in this document could damage the device, render it inoperable, and/or violate the conditions of the warranty. Connect the device to a power source as soon as possible after receiving it, and keep it connected to a power source whenever possible to maximize operation. 2.
3 - Installation 3 Installation Installing DynaPro is straightforward: The acquirer configures the Certificate Authority, public keys, terminal and payment brand settings before deployment; end users need only set up a host with appropriate software, configure the software, and connect the device to the host. This section provides general information about solutions that incorporate DynaPro, including host software, connecting the device, and charging the device. 3.
3 - Installation 3.3 How to Connect DynaPro to a Host via USB Connecting or disconnecting the USB cable from the back side of DynaPro when the host is ON may clear the encryption keys. To connect DynaPro to a host using the USB connection, connect its USB cable to the USB port on the host as shown in Figure 3-1. The standard USB cable P/N 30019317 is 6 feet long. Upon installation, Windows automatically recognizes and installs the USB drivers for this device.
3 - Installation 3.
3 - Installation 3.5 How to Install and Remove the Privacy Shield To install the privacy shield, follow these steps: 1) Place the clips of the open end of the Privacy Shield into the openings located just above the contact card slot, as shown in Figure 3-3. 2) Pivot the shield down, locking the three clips into the holes located just above the function buttons.
3 - Installation 3.6 About Mounting The overall dimensions of the device and the mounting hole locations are shown in Figure 3-4. Mounting DynaPro to a surface requires size #4-40 screws. Figure 3-4 - Mounting Dimensions and Cable Access Hole (inches, +/- 0.02 in.
3 - Installation 3.
4 - Configuration 4 Configuration The device has many commands the host software can use to change and monitor its behavior. They are documented in detail in D99875585 DYNAPRO PROGRAMMER'S MANUAL (COMMANDS). In addition, when the device is on the Welcome page or showing an error message, operators can view or change some configuration options using the keypad and display. Table 4-1 lists these features.
4 - Configuration 4.1 How to Configure the Display Brightness To adjust the device’s display brightness or contrast, press Left Function Key 5 2 3 Right Function Key (the numbers 523 correspond to the letters “LCD”) to show the Adjust LCD page. Press 1 to decrease the brightness or 3 to increase the brightness. To exit and apply the selected brightness setting, press the green arrow key.
4 - Configuration 4.2 How to Configure Ethernet Settings The device’s Ethernet port is equipped with Auto-MDX, which allows it to automatically detect and adapt to being connected using either straight-through or crossover Ethernet cables. When the device is connected to the host via Ethernet, on power-up the device attempts to contact a DHCP server to acquire a dynamic IP address. If the device is configured to use a static IP address, it uses its preconfigured IP address instead.
5 - Operation 5 Operation 5.1 Operation Overview Messages shown on DynaPro’s display are customized by the host software developer; therefore, the sequence and content of prompts on the display may vary depending on the requirements of the institution, and may not correspond to the example messages shown here. Consult appropriate personnel if there are any questions about the prompts or any part of the operation. When DynaPro is ready to begin a new transaction, it shows Welcome on the display.
5 - Operation 5.2 How to Read Device Status Generally when the device is ready for a transaction, it shows the Welcome page. The device may show text other than “Welcome” under certain conditions: No Host Connection instead of “Welcome” means the device is not yet connected to a host. Device Offline instead of “Welcome” means the device is not ready for normal operation. When this occurs, the display shows a reason code in the lower right corner.
5 - Operation 5.3 Card Reading 5.3.1 How to Swipe Magnetic Stripe Cards When the appropriate prompt appears (see Figure 5-2 for an example), swipe the card with the magnetic stripe down and facing toward DynaPro’s keypad as shown in Figure 5-2. If the magnetic stripe data can not be read, the host software may prompt the cardholder to swipe the card again. Figure 5-2 - Example of Swipe Card Page 5.3.
5 - Operation Processing . If the chip card data could not be read, the device may prompt the cardholder to insert the card again. Figure 5-4 - Processing Page Depending on the requirements of the chip card, the device may ask for a signature or PIN. If PIN entry is required, the device asks the cardholder to enter a PIN: Figure 5-5 - Example of Enter PIN Page for EMV Transactions Processing continues, after which DynaPro shows the outcome: Whether the transaction is APPROVED, DECLINED or TERMINATED.
5 - Operation Figure 5-6 - Examples of Pages Approved, Declined or Terminated Transaction data is sent to the host, and as the last step of the EMV transaction process, DynaPro asks the cardholder to remove the chip card by displaying: Figure 5-7 - Examples of Page Remove Card DynaPro| Secure Cryptographic Device for PIN and Data Entry | Installation and Operation Manual Page 32 of 40 (D99875586-41)
5 - Operation 5.3.3 How to Enter Card Information Manually If the swiped card’s magnetic stripe is damaged or unreadable, the host software controlling DynaPro may prompt the cardholder to manually enter card information, as shown in the following example: Figure 5-8 - Example Page to Manually Enter Card Data The account number field can be configured with a minimum of 9 and a maximum of 19 digits, or a minimum of 14 and a maximum of 21 digits. Expiration date consists of 4 digits.
5 - Operation 5.5 How to Select the Card Type In a retail setting, the transaction might require the cardholder to select the card type (e.g. “Debit or Credit”). In the following example, the device prompts the cardholder to press the Left function key if the card is a Credit card or to press the Right function key if the card is a Debit card: Figure 5-10 - Example of Page to Select Card Type 5.
5 - Operation 5.7 How to Use Signature Capture If your DynaPro has signature capture capability, the display prompts the cardholder to enter a signature to complete the transaction (see Figure 5-12 for a sample display). After the cardholder has entered his or her signature, the ENTER key must be pressed.
6 - Maintenance 6 Maintenance 6.1 Mechanical Maintenance Avoid excessive use of liquid cleaning products and do not attempt to clean the card path with any objects other than approved cleaning cards or compressed air. Periodic cleaning of DynaPro’s exterior may be required. To clean the outside of DynaPro, wipe down the device with a soft, damp cloth and then wipe with a dry cloth. 6.
7 - Developing Custom Software 7 Developing Custom Software Custom host software can communicate with DynaPro using the same command set across all available connection types. The host must wrap device commands slightly differently depending on the connection type. MagTek produces software development kits (SDKs) with API libraries that provide higher-level functions wrapped around the direct communication protocols like USB and TCP/IP.
Appendix A - Technical Specifications Appendix A Technical Specifications DynaPro Technical Specifications Reference Standards and Certifications ISO 7810 and ISO 7811, AAMVA TDEA (3DES)-CBC using DUKPT PCI PTS v3.x EMV ICC Specifications for Payment Systems Version 4.3 EMV Contactless Level 1 Book D v2.6 MCL v3.1.1 (formerly PayPass) payWave v2.2 Expresspay v3.1 D-PAS Terminal Payment Application v1.0 D-PAS Terminal Application Specification Bulletin CL TAS-001 v1.
Appendix A - Technical Specifications DynaPro Technical Specifications Signature Capture: On selected models Keypad: 16 Keys (3 Function Keys), raised marking, ADA compliant Electrical Characteristics Power Inputs: USB Powered (Power adapter required for contactless or Ethernet) RJ25 modular jack Power Outputs: Not Applicable Battery Type: Lithium Battery Capacity: Not Applicable Battery Charge Time: Not Applicable Battery Time, Standby: Not Applicable Battery Time, Transactions: Not Appli
Appendix A - Technical Specifications DynaPro Technical Specifications Storage Relative Humidity: Up to 90% non-condensing Vibration Resistance: Not Applicable Shock Resistance: Not Applicable ESD Tolerance (FCC/CE): ±4kV contact discharge / ±8kV air discharge when properly grounded Vapor Resistance: Not Applicable Reliability Magnetic Read Head Life: 1,000,000 card swipes (equivalent to 5 years of operation) ICC Read Head Life: 500,000 card insertions Battery Shelf Life: 5 years coin cell b
