IMAGESAFE SCANNER MICR READER AND DUAL-SIDED CHECK SCANNER INSTALLATION AND OPERATION MANUAL Manual Part Number: 99875472-3 MARCH 2010 REGISTERED TO ISO 9001:2008 1710 Apollo Court Seal Beach, CA 90740 Phone: (562) 546-6400 Tech Support: (888) 624-8350 www.magtek.
Copyright© 2007 - 2010 MagTek®, Inc. Printed in the United States of America Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc. MagTek is a registered trademark of MagTek, Inc. ImageSafe™ is a trademark of MagTek, Inc. MagnePrint® is a trademark of MagTek, Inc. REVISIONS ii Rev Number 1.01 2.
LIMITED WARRANTY MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).
FCC WARNING STATEMENT This equipment has been tested and was found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference with radio communications.
SOFTWARE LICENSE AGREEMENT IMPORTANT: YOU SHOULD CAREFULLY READ ALL THE TERMS, CONDITIONS AND RESTRICTIONS OF THIS LICENSE AGREEMENT BEFORE INSTALLING THE SOFTWARE PACKAGE. YOUR INSTALLATION OF THE SOFTWARE PACKAGE PRESUMES YOUR ACCEPTANCE OF THE TERMS, CONDITIONS, AND RESTRICTIONS CONTAINED IN THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS, CONDITIONS, AND RESTRICTIONS, PROMPTLY RETURN THE SOFTWARE PACKAGE AND ASSOCIATED DOCUMENTATION TO THE ABOVE ADDRESS, ATTENTION: CUSTOMER SUPPORT.
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TABLE OF CONTENTS SECTION 1. OVERVIEW ............................................................................................... 1 FEATURES ............................................................................................................................................... 2 ACCESSORIES ........................................................................................................................................ 2 SPECIFICATIONS .......................................................
FIGURES Figure 1-1. Figure 2-1. Figure 2-2. Figure 2-3. Figure 2-4. Figure 2-5. Figure 3-1. Figure 3-2. Figure 3-3. Figure 3-4. Figure 3-5. Figure 3-6. Figure 3-7. Figure 3-8. Figure 4-1. Figure A-1. Figure A-2. ImageSafe Scanner and Dual-sided Scanner with MagneSafe Secure Reader ....................... 1 ImageSafe Component Identification ........................................................................................ 5 ImageSafe Cabling (U.S. Version) ............................................
SECTION 1. OVERVIEW ™ The ImageSafe Scanner is a single-feed MICR (Magnetic Ink Character Recognition) reader and a dual-sided check scanner. In a single pass, the ImageSafe Scanner reads the MICR characters at the bottom of a check and produces a digitized image of the entire check (front and back). The characters and the image are then transmitted to a host device which is typically a PC.
ImageSafe FEATURES The ImageSafe Scanner is equipped with the following features: • Single check feed • MICR reader with support for E13B and CMC7 fonts • Automatic parsing of MICR fields: transit, account, etc • Extensive list of formats to transmit MICR data • Dual-sided scanning which allows complete images of both sides of a check to be captured • Image rendition: black/white and grayscale • Image resolution: 200 dpi • Image files: TIFF 6.
Section 1. Overview SPECIFICATIONS Table 1-2 lists the specifications for the ImageSafe Scanner. Table 1-2. Specifications Reference Standards Power Input Current (Operating Idle) MTBF Document Speed Document Size Image Resolution MICR fonts supported Interface Options Dimensions Weight: Connector: Temperature Operating Storage Humidity Operating Storage Altitude Operating Storage OPERATING ANSI X9.27 12VDC, 1.5 Amp 300 mA 1.
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SECTION 2. INSTALLATION Installation of the ImageSafe Scanner is described below figure 2-1 shows a cad being swiped through the MagneSafe card reader. Note: Install the ImageSafe software before connecting the ImageSafe Scanner to a computer. Failure to perform this step will prevent the ImageSafe application from installing properly. Figure 2-1.
ImageSafe CABLING PROCEDURE To connect the ImageSafe Scanner to a local computer locate the power and USB cables contained in the box. Once the cables have been located perform the following steps: 1. Connect the USB plug to the ImageSafe Scanner as shown in Figures 2-2 and 2-4. 2. On the AC power adapter, connect the power plug to the device 3. On the AC power adapter, connect the plug to wall outlet 4. The LED indicator on the ImageSafe Scanner should turn on to a steady green.
Section 2. Installation Figure 2-3. ImageSafe Cabling (International Version) Figure 2-4. ImageSafe Connections Note: An optional strain relief clip can be installed to securely attach the USB and power supply cable to the ImageSafe chassis. To install the clip insert the cables into the retaining clip and then plug the clip with cables into the ImageSafe. Figure 2-5, indicates the correct location for each cable.
ImageSafe Figure 2-5.
SECTION 3. OPERATION This section contains check/ card reading procedures, the LED indicator states and cleaning procedures. CHECK READING PROCEDURE 1. Orient the check so the MICR line is down and the printed side faces the center of the ImageSafe Scanner as indicated in Figure 3-1. For more information about the MICR line refer to Appendix A. 2. Place the check so the leading edge is in the open slot. Slide the check forward. 3.
ImageSafe CARD READING PROCEDURE 1. Orient the card so that the magnetic stripe is down and facing away from the logo on the unit and toward the wide color stripe on the MagneSafe reader, as indicated in Figure 3-2. 2. Slide the card in one motion from the top of the unit down through the slot as indicated in the illustration. 3. After the card is read, the ImageSafe will transmit the data as specified by its parameters. Figure 3-2.
Section 3. Operation LED INDICATORS Table 3-1 describes the LED indicator conditions for check and card reading operations. The LED indicator is located below the slot where the check is first inserted for reading. Table 3-1.
ImageSafe Opening the Unit To open the check path and gain access to the Scan Bars, grip the ImageSafe Scanner hold the unit as shown in Figure 3-3. Press the access latch button with your thumb and the access door will pop open. Figure 3-3.
Section 3. Operation Cleaning Check Path and Scan Bars 1. When the check path access door is open, as shown in Figure 3-4, check the path for debris. To clean, turn the unit over and tap gently on the bottom. Figure 3-4. Cleaning Check Path and Scan Bars 2. Check the scan bars to ensure there is no build-up of ink or paper debris.
ImageSafe 3. To clean the scan bars, use the cleaning swab, shown in Figure 3-5. Activate the swab by bending the plastic tube until you hear a snap. 4. Wait until the liquid moves into the sponge tip. It should be damp when touched. Figure 3-5.
Section 3. Operation 5. When the tip of the swab is damp, clean the first scan bar by wiping the swab up and down the scan bar surface as indicated in Figure 3-6. Figure 3-6.
ImageSafe 6. After cleaning the first scan bar, clean the second scan bar by again wiping the swab up and down the scan bar surface as indicated in Figure 3-7. Figure 3-7.
Section 3. Operation Closing the Unit 1. Hold the unit as shown in Figure 3-8. Push the rear access door closed with the right hand while holding on the opposite side with the left hand. 2. The unit is properly closed when the two panels are flush and the latch has "clicked" into position. Figure 3-8.
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SECTION 4. TROUBLESHOOTING GUIDE REQUIREMENTS • Personal Computer. • USB Interface Cable, Part Number: 22350300 • AC adapter, Part Number: 64300090 (U.S) or 64300080 (International) • Sample checks, Part Number: 96530005. SET-UP 1. 2. 3. 4. Plug USB cable into the ImageSafe Scanner. Plug the other end of the USB cable into the PC. Power on the ImageSafe Scanner. Start trouble-shooting procedure at Step 00. TROUBLESHOOTING 00 Check LED Check the status of the LED indicator: ◊ Off, continue to step 01.
ImageSafe ◊ ◊ If the check gets "stuck" in the check path, continue to step 06. If the motor does not turn on, continue to step 12. 03 Did PC receive data? After the check is read, did the PC receive any data? ◊ If yes, continue to step 04. ◊ If no, verify that USB cable is connected 04 Analyze data Analyze the data received by the PC: ◊ If the data is good, continue to step 10. ◊ If the data contains one or more '?', continue to step 05.
Section 4. Troubleshooting Guide 06 Path is obstructed Foreign debris obstructing the check path: • Loose debris - power off the ImageSafe Scanner and refer to Section 3, Check Path Cleaning. • Wedged debris - the debris is wedged in and cannot be removed with the procedure described above. Is the foreign debris removable? ◊ If yes, remove and continue to step 02. ◊ If no, continue to step 12.
ImageSafe 08 No MICR data detected Possible causes for this problem are: • No MICR characters - the ink used to print the MICR characters does not have magnetic properties. Try one of the sample checks provided by MagTek. • Feeding the check - When feeding the check, make sure that the MICR line is at the bottom and the printed side of the check is facing the MagTek logo on the ImageSafe Scanner. Determine if any of the conditions described above are true: ◊ If yes, rectify and continue to step 02.
Section 4. Troubleshooting Guide 12 Return ImageSafe Scanner to MagTek Possible causes for this problem are: • USB cable is not connected • The computer is turned off • Sensor board is damaged • Power connection failure The ImageSafe Scanner has a problem that needs further analysis, testing, and possibly repair. Please contact the MagTek Help Desk at (888) 624-8350, and make arrangements to send the unit back to MagTek. Include a detailed description of the problem.
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APPENDIX A. CHECK READING The characters printed on the bottom line of commercial and personal checks are special. They are printed with magnetic ink to meet specific standards. These characters can be read by a MICRImage Reader at higher speeds and with more accuracy than manual data entry. Two MICR character sets are used worldwide; they are: E13-B and CMC-7. The E13-B set is used in the US, Canada, Australia, United Kingdom, Japan, India, Mexico, Venezuela, Colombia, and the Far East.
ImageSafe The nonnumeric CMC-7 characters are translated by the ImageSafe Scanner as shown in Table A-1. Table A-1. CMC-7 Nonnumeric Characters CMC-7 Character MICRImage Reader Output A B C D E SI SII SIII SIV SV CHECK LAYOUTS Personal checks with MICR fields are shown in Figure A-1. Business checks are shown in Figure A-2. The digits 1 through 4 in the illustrations are described below under MICR Fields. 6.00” 2.75” 1 2 Figure A-1.
Appendix A. Check Reading 8.75” 3.67” 4 1 2 3 Figure A-2. Business Checks MICR FIELDS The numbers 1 through 4 refer to the numbers below the checks on the illustration and represent the 4 MICR fields. 1-Transit Field The Transit field is a 9-digit field bracketed by two Transit symbols.
ImageSafe 2-On-Us Field The On-Us field is variable, up to 19 characters (including symbols). Valid characters are digits, spaces, dashes, and On-Us symbols. The On-Us field contains the account number and may also contain a serial number (Check number) and/or a transaction code. Note that an On-Us symbol must always appear to the right of the account number. 3-Amount Field The Amount field is a 10-digit field bracketed by Amount symbols. The field is always zerofilled to the left.
APPENDIX B. DEMO SOFTWARE AND USB DRIVERS To install the ImageSafe Scanner USB drivers and Demo software follow the steps below: 1. Insert the installation software CD into your computer’s CD-ROM (or download software directly from the MagTek website: www.magtek.com); the installation application will automatically begin and the screen below will appear. Press [Next] to continue the installation process.
ImageSafe 2. At the “Select Options” screen shown below check the options you wish to install and press [Next] to proceed with the installation. 3. The next step in to select the software installation location. Press [Browse] to select a location or press [Next] to except the default location and proceed with the installation.
Appendix B. Demo Software and USB Drivers 4. The ImageSafe software is now installed press [Finish] to complete the installation process.
ImageSafe Once the demo software has been successful loaded the ImageSafe demo program can be used. To use the demo program, click on the Microsoft Windows Start button. Then navigate to the demo program by clicking on: All Prorgams→MagTek→Excella and Excella STX→Demo Program. When the Demo program is selected the window below will be shown. Select ‘Excella MDX.
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