Service and Repairs

FREE

SHIPPING

WE KNOW YOU WORK HARD.

MAKITA

FACTORY SERVICE CENTERS

ARE HERE TO SERVE YOU.

WALK-IN COUNTER REPAIR SERVICES ARE OPEN SUBJECT TO LOCAL AND COMPANY PROTOCOLS

Alternative Service: You can also contact your local Authorized Service Center for repairs.

Please contact them directly for available service options and hours of operation.

MAKITA

FACTORY SERVICE CENTERS (FSC) ARE READY TO SERVE WITH NEW DIRECT REPAIR SERVICE. DIRECT REPAIR

GIVES USERS FREE “ROUND-TRIP” SHIPPING FOR TOOL REPAIRS TO AND FROM MAKITA

FACTORY SERVICE CENTERS.

MAKITA

IS OFFERING FREE SHIPPING

THROUGH THE DIRECT REPAIR ONLINE PROGRAM

The MAKITA TEAL COLOR is the trade dress of Makita Corporation and is protected under common law and registered with the U.S.

Patent and Trademark Ofce. The Makita Black & White color combination is the trade dress of Makita Corporation and is protected

under common law with the U.S. Patent and Trademark Ofce.

FSC-0122 MA-11060-22

Open to legal residents in continental United States (excluding residents of Puerto Rico, Hawaii and Alaska).

makitatools.com/directrepair

Note: Items over 100 lbs. are excluded from pre-paid shipping and will still need to be brought directly to the Makita Factory Service Center.

Please call the number above to contact your local Makita Factory Service Center to arrange a large item drop-off

STEP 5

STEP 2

STEP 3

Visit makitatools.com/directrepair

Track the process and receive status notications.

Complete the form for Makita products only

A pre-paid FedEx shipping label will be sent via email.

Makita

FSC returns the tool to you when repairs are completed

Ship your Makita

Tool at a FedEx shipping location

HERE’S HOW IT WORKS:

Place the label on your package and drop-off at a FedEx location for shipping.

Makita

FSC receives and repairs the tool

You pay for the parts and labor.

STEP 4

STEP 1

account credentials or register to create a new account.