Cable Box User Manual

FAQ
Following are some frequently asked questions — and answers —
regarding the installation or operation of the Hi-Speed USB 2.0 SVGA
Converter .
Q: Why can’t I make the Hi-Speed USB 2.0 SVGA Converter the
primary display?
A: Some video card manufacturers include a utility that prevents other
video cards from being set as the primary card. Check the bottom-
right corner taskbar for the utility, and disable the utility before
designating the Hi-Speed USB 2.0 SVGA Converter as the primary
display.
Q: Why won’t my DVD player work when I move it over to the
extended display?
A: Some DVD playback software packages don’t support playing on a
second display adapter of any kind. You can try opening the program
in the secondary display rst before playing the DVD.
Q: How come my video won’t play on Media Player if I move it
over to the extended desktop?
A: Check that you’ve moved the Media Player window completely
over to the second screen.
Q: Why doesn’t my mouse move past the right side of the screen
as it should on an extended desktop?
A: Check the display settings and make sure that your display No. 2 is
on the right side of display No. 1. You can rearrange how Windows
treats displays in relation to each other in Display Properties/Settings.
Q: Why are there are lines running horizontally up and down my
screen?
A: This is due to a low refresh rate setting. You can change this by
going to Display Properties/Settings → Advanced Settings. NOTE:
Make sure you select the USB 2.0 VGA device rst and not set the
refresh rate higher than what your monitor can support, as this can
damage your monitor. You can also try to reset/refresh/resynchronize
your monitor.
Q: Why doesn’t Direct3D work?
A: This is a current limitation of the Hi-Speed USB 2.0 SVGA Converter .
Check for driver updates in the future to add support for this. If
your application requires this, use the main display adapter.
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