User's Manual

PROBLEM POSSIBLE CAUSE WHAT TO DO

No picture or sound

HDMI/SCART cable disconnected.

Check HDMI/SCART cable connections at receiver

and television.

Television not switched to HDMI/SCART input. Select television’s HDMI/SCART input.

No picture via HDMI

Selected an incompatible HDMI resolution –

many TVs don’t support 1080p or 1080i, but

only 720p.

Whilst the receiver is on, press and hold the

button for 10 seconds and the resolution will be

changed to 720p.

The picture and sound

keeps breaking up

Inadequate signal.

Your signal may be weak. Get a professional to

check your installation; your aerial may provide

a better signal if it is realigned or moved some-

where else. Please remember that older aerials

and indoor aerials aren’t as effective as new

outdoor and roof aerials. As a last resort, try using

a signal ampliﬁer or booster to improve reception.

Channels are not working

after I moved the Plaza

HD•T2 to a different house

The house is in a different Freeview area and

needs to be retuned.

Follow the retuning steps on p29.

Cannot view a channel

Wrong channel number used. Choose the channel from Channel List.

Channel locked.

Enter your PIN. If you have forgotten it, please