User Manual

ManualsBrandsManitowoc ManualsCommercial EquipmentS-250 Ice Dispenser with 250 lbs. Ice Storage Capacity, Water Valve, Rocking Chute and Surround View in Stainless Steel

Part Number 020003996 3/15 43

Checklist

If a problem arises during operation of your dispenser, follow the checklist below before calling service. Routine adjustments

and maintenance procedures are not covered by the warranty.

Problem Possible Cause To Correct

Dispenser will not

dispense ice (and NO

SOUNDS are heard when

machine is activated).

No power. Check electrical connection.

Loose wire in electrical system. Thoroughly check all wire connections.

Dispenser overloaded with ice. Remove ice from dispenser until unit will operate.

Motor not working. Check thermally protected motor. Replace motor or

capacitor if necessary.

Dispenser will not

dispense ice (motor runs

but no ice movement is

heard in bin).

No ice in bin. Fill dispenser with ice.

Door not opening. Check rocking chute mechanism or electric solenoid

operation.

Paddle wheel pin slipped from the paddle wheel. Replace paddle wheel pin.

Excessive clustering or

bridging of ice.

Loaded ice not broken up. (Caution: Super cooled

ice is not covered by the Servend warranty.)

Break ice clusters before manually filling the

dispenser. (See ice recommendations.)

Excessive water spilling from the ice machine. Adjust ice machine to eliminate water spillage.

Poorly adjusted ice machine. Adjust ice machine to eliminate large waffle shapes.

Extremely low usage of the dispenser. Lower the ice level in the bin.

Ice dispenses

continuously.

Misaligned microswitch. Adjust microswitch.

Agitation timer set incorrectly. Test agitation timer.

Thumping noise or

irregular sound at a

particular area of the

dispenser.

Shaved ice clusters in the bin. Remove clusters, discover why ice is shaving, and

then repair.

Dispensing crushed ice

or reduced dispensing

speed.

Water spillage from ice machine into dispenser bin. Adjust ice machine.

Agitation timer. Test agitation timer.

Bridge of ice sheet is too thick. Adjust ice machine.

Paddle wheel area broken or cracked. Replace paddle wheel area.

Ice clusters in bin. Break up or remove clusters.

Door not fully open. Adjust door.

Door will not close. Ice jammed in chute. Adjust bridge in ice machine or, when manually

filling, break up clusters.

Door and/or door lock has come out of place. Replace door and lock into proper position.

Mounting brackets for

rocking chute have spread

too far apart.

Bend parts into shape.

Section 5

Troubleshooting