Warranty Guide

For U.S.A.
Limited Warranty
for Reference Series Products -
Marantz America, LLC ("Marantz") warrants the
following Marantz Products for the periods indicated:
All Marantz Reference models sold on or after April 1, 2009 come with a 5
year warranty with the following exceptions:
1. Super Audio CD Players (“SACD”)
a) Optical Pick-ups and/or CD-Drive Mechanisms are only warranted for
3 years. After that time, Marantz will reimburse for the labor required
to replace the part for the remaining duration of the 5 year warranty.
The customer will be responsible for the actual cost of the part.
b) All other components are covered for both parts and labor for
the 5 year period.
2. Turntables
a) Needles and/or cartridges carry a 30 day warranty on the part only -
no warranty covering labor charges is provided on the needle or cartridge.
b) Since the part is user replaceable, the purchaser is responsible for
any associated labor charges to replace this part.
c) Defective needles and/or cartridges must be returned to Marantz
as proof of defect in order for the replacement to be issued during
the warranty window.
What is covered and what is not covered
Except as specified below and above, this warranty covers parts and
labor to correct all defects in materials and workmanship. The following
are not covered by the warranty:
1. Damage, deterioration, malfunction or failure to meet performance
specifications resulting from:
a) Accidental acts of nature, misuse, abuse, neglect or unauthorized
product modification.
b) Improper installation, removal or maintenance, or failure to follow
instructions supplied with the product.
c) Repair or attempted repair by anyone not authorized by
Marantz to repair the product.
d) Any shipment of the product (claims must be presented to
the carrier).
e) Any cause other than a product defect.
2. Cleaning, initial set-up, check-ups with no defects found, or
charges incurred for installation, removal or reinstallation of
the product.
3. Any product on which the serial number has been defaced,
modified or removed.
4. Batteries.
5. Accessories, including but not limited to, batteries, cables,
mounting hardware and brackets, cleaning accessories,
antenna and detachable power cords.
6. Warranty is void if purchase was made from anyone other
than an authorized Marantz dealer.
Who may enforce the warranty
This warranty may be enforced only by the original purchaser.
What we will pay for
We will pay for all labor and material expenses for items covered
by the warranty. Payment of shipping charges is discussed
in the next section of this warranty.
How you can get service
1. If your unit needs service, contact Marantz service referral by
calling toll-free 1-201-762-6666. We will advise you of the
name and location of one or more authorized Marantz service
stations from which service can be obtained. Please do
not return your unit to the factory without prior authorization.
2. You must pay any shipping charged if it is necessary to ship
the product for service. However, if the necessary repairs arc
covered under warranty, we will pay the return shipping
charges to any destination within the United States, its possessions
or territories.
3. Whenever warranty service is required, you must present the
original dated sales receipt or other proof of date of purchase.
Limitation of implied warranties
All implied warranties, including warranties of merchantability
and fitness for a particular purchase, are limited in duration to
the length of this warranty.
Exclusion of damages
Marantz liability for any defective product is limited to repair or
replacement of the product at Marantz's option. Marantz shall
not be liable for damage to other products caused by any defects
in Marantz products, damages based upon inconvenience or
loss of use of the product, or any other damages, whether incidental,
consequential, or otherwise.
How state law relates to the warranty
Some states do not allow limitations on how long an implied
warranty lasts and / or do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitations
or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Marantz America, LLC
100 Corporate Drive • Mahwah, N.J. 07430 • Phone: [phone] Printed in USA 4/09
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