Owner`s manual
M A R Q U I S S P A S
®
OWNER’S MANUAL
INSTALL THE CARTRIDGES
Locate and remove the cartridge holder cap on the top lip of the spa. Push down
and turn the holder counterclockwise to unlock. Lift holder out. Snap the Spa
Frog
®
mineral cartridge into the area of the holder marked “MINERALS” (top
portion), making sure to line up the indentation near the top of the cartridge with
the raised line on the holder. Then snap the Spa Frog® bromine cartridge into
the area of the holder marked “BROMINE”. Be sure to line up the indentation on
the cartridge with the raised line on the holder. After cartridges are snapped in,
return the holder, push down, and then turn clockwise to lock into place.
Replace the cap.
CAUTION: Hand-tighten only; avoid over tightening; avoid bending the holder to
help prevent damage to the holder. Damage caused due to improper removal or
installation of chemical cartridge holder is not covered under the warranty. Cartridge
holder is warranted to be free from defects at time of delivery of spa. Chemical
cartridge holders do not qualify for labor coverage. These parts can be purchased or
exchanged under warranty at your authorized Marquis Spas
®
dealer.
REMOVE THE CARTRIDGES
Reverse above procedures to remove cartridges.
*The built-in sanitation system is not available in some international markets.
See your authorized Marquis Spas
®
dealer for recommended alternate water
treatment method.
WATER CARE REGIMEN
Marquis SpaCare™ products are classified by easy to follow usage guidelines.
The information below indicates whether the product should be used daily,
weekly, monthly, when filling, or as needed – if special water conditions arise.
DAILY
Sanitizer
Maintain 1 - 2 ppm of sanitizer at all times.
WEEKLY
Spa Shock
Sanitizer combines with bacteria and neutralizes sanitizer/bacteria on
contact. However, the used sanitizer/bacteria particle is still present in the
spa water. Used sanitizer in the water emits a chlorine odor and causes
cloudy water. To oxidize, or rid the spa of this used sanitizer, you must shock
the spa once a week. NOTE: Additional shocking may be necessary if the
spa is under heavy use.
AS NEEDED PRODUCTS
pH & Alkalinity Increase and pH & Alkalinity Decrease
These two products work to raise or lower the pH and alkalinity levels in the
spa and are only needed if the test strip indicates the levels are not in the
ideal range.
Water Clarifier
Microscopic particles can pass right through the spa filter and create cloudy
water. The use of Marquis SpaCare™ Water Clarifier combines these
microscopic particles into larger particles that can be trapped in the filter to
clear cloudy water.
Spa Defoamer
If foam appears in your spa, the action of the jets will keep it from dissipating.
Use Marquis SpaCare™ Spa Defoamer to instantly rid your spa water of
foam.
Metal and Stain Remover
Metal and Stain Remover will remove metals such as iron and copper from
spa water.
WATER CARE TROUBLESHOOTING
NOTE: If you request a service call and no problem is found with the spa or the
problem is not covered by warranty (i.e. chemical damage), you will be charged
at the regular service rate.
P: Problem
S: Solution
Cloudy Water
P: Inadequate filtration or dirty filter.
S: Ensure that the filter is securely installed. Clean or replace filter.
Increase the length of clean up and/or filter cycles.
P: Water is not balanced.
S: Test water and adjust pH, alkalinity, and sanitizer as needed. Shock to
oxidize and destroy organics in the water.
P: Unfiltered particles or chemically saturated.
S: Use Water Clarifier to combine particles.
P: High total dissolved solids
S: Drain, clean, and refill the spa.
Chemical Odor
P: Too many chloramines/bromamines in the water.
S: Treat water with non-chlorine Spa Shock, then adjust sanitizer level as
necessary.
P: Dull looking water, difficult to manage. High total dissolved solids (TDS)
may be the cause.
S: Drain, clean and refill with fresh water.
Musty Odor
P: Not enough sanitizer in water – bacteria or algae in water.
S: Add sanitizer as necessary and shock. Readjust sanitizer level if necessary.
Yellow Water
P: Low pH and/or low alkalinity.
S: Test and adjust pH with pH and Alkalinity Increase. Adjust alkalinity if
necessary.
Foaming
P: High concentration of body oils, lotions or soaps, as well as excessive
organics.
S: Use Spa Defoamer and adjust pH and sanitizer as needed.
Scum Line in Spa
P: Body oils and dirt.
S: Use Glove Sponge to clean the spa. Test and adjust the sanitizer and
pH if necessary. Increase the clean up cycle.
No Sanitizer Reading
P: Sanitizer level is too low.
S: Shock and/or adjust Spa Frog
®
bromine cartridge until the sanitizer
registers in the recommended range.
P: Test strip remains “white” even after sanitizer has been added.
S: Sanitizer level could be extremely high. It can bleach the reagents on the
test strip and give a false reading. Remove spa cover and activate jets
and air control. Allow jets to run for 30 minutes. Test water to see if
desired level has been reached. Adjust Spa Frog
®
bromine cartridge to
reduce bromine level.
High Sanitizer Reading
P: Too much chlorine or bromine added or dispensed into the spa.
S: Remove spa cover and activate jets and air control. Allow jets to run for
30 minutes. Test water to see if desired level has been reached. Adjust
Spa Frog
®
bromine cartridge to reduce bromine level.
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