Measurement Guide

REPORT NO.: 85122610712
Form Owner: THD QA - Issue Date: 6/23/08 - Version #: 4
Proprietary & Confidential Page 30 of 32
The Home Depot Company Information
Item
code
Details Defective Classification
Critical Major Minor
 Deformed, damaged, broken, cracked, rusty mark, dead
knot

 Obvious scratched, dirty mark, chipped, glue mark

 Slight scratched, dirty mark, chipped, glue mark

 Rough on surface

 Missing piece per set

 Rusted / Oxidation / corrosion on metal parts

 Screw / hooks loosen and causing some parts loosed

 Incorrect plating on metal part

 Any missing parts or wrong type parts

 Detached/ missing components

 Detached/ missing components

 Hard to adjust length

C Accessories
 Missing or incorrect accessories

 Mismatched accessory

D Unit packaging
 Dirt / dust /scratches / damage / deformation on labeling
or packaging material that will affect selling

 Dirt / dust /scratches / damage / deformation on labeling
or packaging material that will not affect selling

 Insufficient protection to product that will cause product
damage.

 Missing “Country of origin” or “Distributor or importer’s
name and post address” marking or label (single unit)

 Missing “Country of origin” or “Distributor or importer’s
name and post address” marking or label (whole lot of
certain SKU)
Fail the shipment
 Wrong size/style/color assortment within one retail unit

3
Bar Code Verification
 Bar code can not be scanned

 Bar code label is damaged but still can be scanned

 Two bar code labels at same panel of selling package and
may lead to wrong payment by double scanning.

 Wrong bar code label is used (single unit)

 Wrong bar code label is used (whole lot of certain SKU) Fail the shipment
 Bar code No. on unit does not match PO list

4
Data Measurement and Test
A Size and weight of unit
 Measured data is out of tolerance

B Moisture Content Test of natural wood material only