Operator's Manual

www.masimo.com 22
Contacting Masimo
Masimo Corporation
52 Discovery
Irvine, California 92618
Tel:+1 949 297 7000
Fax:+1 949 297 7001
Limited Warranty
Masimo warrants to the original end-user purchaser the Masimo-branded hardware product Masimo W1 and any
software media contained in the original packaging against defects in material and workmanship when used in
accordance with Masimo’s user manuals, technical specifications, and other Masimo published guidelines for a period
of 12 months from the original date the Product was obtained by the end-user purchaser.
Masimo’s sole obligation under this warranty is the repair or replacement, at its option, of any defective Product or
software media that is covered under the warranty.
To request a replacement under warranty, Purchaser must contact Masimo and obtain a returned goods authorization
number so that Masimo can track the Product. If Masimo determines that a Product must be replaced under warranty,
it will be replaced and the cost of shipment covered. All other shipping costs must be paid by purchaser.
Exclusions
The warranty does not apply to any non-Masimo branded product or any software, even if packaged with the Product,
or any Product that was: (a) not new or in its original packaging when supplied to purchaser; (b) modified without
Masimo’s written permission; (c) supplies, devices, or systems external to the Product; (d) disassembled,
reassembled, or repaired by anyone other than a person authorized by Masimo; (e) used with other products, like new
sensors, reprocessed sensors, or other accessories, not intended by Masimo to be used with the Product; (f) not used