User's Manual

9-4
Rad-87 Pulse CO-Oximeter Operator’s Manual
9
WARNING: AN OPERATOR MAY ONLY PERFORM MAINTENANCE PROCEDURES
SPECIFICALLY DESCRIBED IN THIS MANUAL. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL TRAINED IN THE REPAIR OF THIS
EQUIPMENT.
Please clean contaminated and/or dirty equipment before returning, following the cleaning
procedure described in Section 9, Cleaning. Make sure
the equipment is fully dry before
packing.
To return the Rad-87 Pulse CO-Oximeter for service, please follow the Return Procedure.
Return Procedure
Please clean contaminated/dirty equipment before returning and make sure it is fully dry before
packing the equipment. Call Masimo at 800-326-4890 and ask for Technical Support. Ask for an
RMA number. Package the equipment securely – in the original shipping container if possible –
and enclose or include the following information and items:
■ A letter describing in detail any difficulties experienced with the Rad-87. Please include
the RMA number in the letter.
■ Warranty information – a copy of the invoice or other applicable documentation must be
included.
■ Purchase order number to cover repair if the
instrument is not under warranty, or for
tracking purposes if it is.
■ Ship-to and bill-to information.
■ Person (name, telephone/Telex/fax number, and country) to contact for any questions
about the repairs.
■ A certificate stating the Rad-87 has been decontaminated for bloodborne pathogens.
Return the Rad-87 to the following shipping address:
For USA and Asia Pacific: For Europe:
All other locations:
Masimo Corporation
40 Parker
Irvine, California 92618
Tel: [phone]
FAX: [phone]
Masimo International Sàrl
Puits-Godet 10
2000 Neuchatel -
SWITZERLAND
Tel: [phone]
Fax.: [phone]
Contact your
local Masimo
Representative
Service & Maintenance