Warranty

LIMITED WARRANTY
the beautiful door
Side Hinge
Door Units
Duration
Door
Slab
Factory
Installed
Glass
Factory
Finish
Factorv
Installed
Wood &
Hardware
Utility Steel
Doors
5 years 5 yrs -
clear glass
45 days 5 yrs; I year
brickmold
& screens
HD Steel
Doors
®
Limited
Lifetime
10 yrs -
decorative
glass;
5 yrs -
clear glass
45 days 10 yrs
decorative
glass units;
5 yrs clear
glass units; I
yr brickmold
& screens
Fiberglass
Doors
Limited
Lifetime
10 yrs -
decorative
glass;
5 yrs -
clear glass
45 days 10 yrs
decorative
glass
units; 5 yrs
clear glass
units; 1 yr
brickmold
& screens
Subject to the limitations, exceptions and exclusions contained in this
document, Masonite warrants to the original purchaser of its entry door
systems that, from the date of purchase through the durations specied
above, the various part of the system will be free of deciencies in
materials and workmanship; however, glass is only warranted against
any material obstructions of vision or material discoloration resulting
from manufacturing defects or as a result of premature failure of the
organic seal. Glass breakage occurring after sale is not warranted.
All door slabs installed in non-single family owner occupied dwellings
(e.g. apartments, duplexes, etc.) are warranted only for up to 10 years
from the date of purchase with the exception of Utility Steel Doors
which are warranted for up to 5 years from the date of purchase.
This limited warranty is in lieu of all other warranties,
express or implied, including the implied warranties of
merchantability and fitness for a particular purpose. If State
law does not allow exclusion of implied warranties, the
consumer agrees that the statute of limitations for any such
claim will be reduced to one year or the least amount of time
permitted under the State law. Moreover, in no event will
Masonite be liable for special, consequential or incidental
damages. This warranty gives the purchaser specific legal
rights. You may have other rights, which vary by state.
Limitations: This limited warranty (a) is not transferable; (b) does not
apply to purchases made for resale or for use outside of the United
States and (c) applies only to doors installed in single family, owner
occupied dwellings. If the purchase date cannot be established
through written documentation, the date of manufacture shall be
the commencement date for the durations of the limited warranty.
The purchase price is the consideration for the limited warranty.
Exceptions: LIMITED WARRANTY:
 Limited Lifetime Doors installed within 5 miles from
any body of saltwater are warranted up to 10 years
from the date of purchase or manufacture.
 Components including but not limited to hinges, sills,
handle sets, etc., supplied by manufacturers other than
Masonite are not covered by this LIMITED WARRANTY.
Exclusions: LIMITED WARRANTY does not cover:
 Condensation on the interior surface of the door or glass.
 The purchaser must paint, stain or otherwise nish
the entry door. This must be complete within:
45 days for ALL wood frame and trim.
 Any deciencies that result from:
– installations or maintenance not conducted
in strict adherence with Masonite’s written
instructions; improper handling and storage;
– modication or alteration of the door system by anyone
who is not an authorized Masonite representative;
vandalism, misuse, neglect, impact by foreign objects,
acts of god, re, explosion or other casualty;
– air pollutants, including acid rain, and exposure
to harmful chemicals or normal weathering
caused by exposure to the elements;
– air and water inltration during severe weather conditions;
– any failure of the structure/building/foundation
into which the door is installed;
– any other causes beyond the manufacturer’s control
and not related to the manufacturing process.
 Slight curvature (up to
1
̸
4
") or minor scratches or other minor
visual imperfections shall not be considered defects.
LIMITED WARRANTY exclusive remedies:
 If within the applicable LIMITED WARRANTY duration a
door system or component is determined by Masonite to be
decient in materials or workmanship, then in Masonite’s sole
discretion, Masonite will REPLACE or REPAIR the entry
door system or defective components OR will REFUND a
percentage of the original amount paid for the entry. Masonite’s
repair or replacement options do not include any labor charges
in connection with repair, removal, or installation of either
the original or a replacement product. Any labor cost will be
the responsibility of the customer. Masonite may substitute
replacement or repair products or components of comparable
quality or price for discontinued or modied products.
 If Masonite elects to refund the purchase price, the
terms of this LIMITED WARRANTY will be prorated
from the date of purchase in the following manner: 0-5
years, 100% of the original purchase price; 6-10 years,
prorated at 75% of original purchase price; 11-20 years,
prorated at 50% of original purchase price; and 21 years
on up, prorated at 25% of original purchase price.
 In no event will Masonite be responsible for
any repair or replacement costs in excess of
the original purchase price of the door.
Claim Procedure:
 To make a claim, promptly notify Masonite via phone
at 1-866-550-8923.
 Send Masonite a copy of the purchase receipt or invoice
and photographs or a description of the claimed defect.
All costs incurred for repair or replacement must be previously
authorized in writing by Masonite.
69866 Rev. B 04/10
MIC10110
www.masonite.com
the beautiful door
Masonite
®
and “Masonite. The Beautiful Door.
®
” are trademarks of Masonite International Corporation.
Please check with your Masonite dealer or distributor for current warranty terms and conditions.
4/10 Printed in the USA ©2010 by Masonite International Corporation