User Manual

Master & Dynamic guarantees this product against defects in materials or
workmanship for a period of one year from the date of original purchase on our
website or from an authorized Master & Dynamic retailer or reseller. Batteries
are also guaranteed for proper functioning for a period of one year from the date
of original purchase. Defective batteries are covered by
Master & Dynamic’s Limited Warranty but battery wear from normal use is
not covered.
If returned within the warranty period, Master & Dynamic will at its discretion
either repair the defective product or replace it with a repaired or refurbished
product of identical specifications as the returned product. This limited warranty
is in lieu of all other warranties, expressed or implied, including, but not limited to,
any implied warranty of merchantability or fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect,
incidental or consequential damages or expenses that arise from the use of this
product, including use-related damage to the product's exterior.
Master & Dynamic’s Limited Warranty does not cover normal wear and tear to
items such as blown drivers, battery degradation from normal use, cut cords,
bent jacks, damage to the product's exterior, loss or theft. Replaceable parts
subject to wear and tear such as ear tips, ear pads, and cables will be replaced
only in case of malfunctioning due to material or manufacturing defects, and only
once during the warranty period of your product.
WARRANTY + CUSTOMER SERVICE
The serial number and proof of purchase are required in order to enact the
warranty for products purchased on our website or from an authorized retailer
or reseller. This policy is also applicable to products received as a gift.
If we need to replace your product due to a battery defect, your product will be
new or equivalent to new in performance and reliability. You will void your
warranty if you disassemble your product or expose them to excessive moisture.
If you believe your product is defective within the warranty period, please contact
us at [e-mail]. Please include your product’s serial number,
proof of purchase, telephone number, and full return shipping address in your
message to us. Conditional to serial number, proof of purchase, and warranty
validity, you will be issued a return authorization and instructions for return
shipment. Please note that the dispatch of a replacement product will take place
after our receipt of the defective product.
For questions regarding your product’s warranty, please contact
Master & Dynamic Support at [e-mail].
MW65 Active Noise-Cancelling Wireless Over-Ear HeaphonesUSER MANUAL 10
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