XR20 User’s Guide
Silencing an Alarm All/Perimeter and Home/Away Systems While the alarm bell or siren is sounding, enter your user code. The keypad displays DISARM SILENCE. Press the Select key under SILENCE to stop the bell or siren. This does NOT disarm the system. Area Systems While the alarm bell or siren is sounding, enter your user code. The system silences the alarm bell or siren. What to do when a trouble tone is sounding You can silence the trouble tone by pressing any one of the top row Select keys.
Security Command® User's Guide XR20 Command ProcessorTM Panels Table of Contents Section Page About Your Security System ........................................ 1 The Security Command Keypad ................................... 2 Special Security Command Messages ........................... 3 Special Security Command Tones ................................ 3 Understanding Security System Terms .......................... 4 How your System Operates .........................................
Emergency Evacuation Plans The National Fire Protection Association recommends that you establish an emergency evacuation plan to safeguard lives in the event of a fire or other emergency. Use the following steps as a guide. First Floor Second Floor Fire Escape Draw a floorplan of your home or business On a clean sheet of paper, draw the walls, windows, doors, and stairs. Also draw any obstacles that a person may encounter while exiting the building such as large furniture or appliances.
Introduction About Your Security System Your Security Command system has been designed with your safety and comfort in mind. It uses the latest in computer technology to create the most user friendly security and fire system on the market today. The system combines ease of use with a simple to understand Security Command keypad display to offer the full range of features requested by today’s security system owners.
The Security Command Keypad Your system may have one or more easy-to-use Security Command keypads (16- or 32-character) that allow you to properly operate the system. The illustration and descriptions below highlight some of the keypad features.
Special Security Command Messages Special Security Command Tones As you use your system, you will occasionally see a keypad display that asks you to enter a user code or describes a condition on the system. Below are some examples of the displays you will see. Your keypad also contains a small speaker that allows it to alert you to events as they occur on your system.
Understanding Security System Terms Entry or Exit Zone Throughout this guide, and in some displays on your keypad, you will see certain words or phrases that might be unfamiliar. Although every effort has been made to use terms that are commonly known, there are some for which there was no acceptable substitute. Almost all systems have one or more doors through which you can enter or exit the premises.
Central Station Monitoring Status List Your system can also be programmed to automatically send alarm, trouble, and arming and disarming reports to a central station. Operators at the central station can then dispatch the appropriate authorities or contact you with the specific event information. The keypad Status List displays any alarm or trouble condition on a zone and any trouble condition that occurs with the AC power or battery power.
How your System Operates Your system has been programmed to operate in one of three modes: Area Arming, All/Perimeter, or Home/Sleep/Away. • Area Arming - Your burglary protection is divided into up to four areas. Each area can have a custom name, be turned on or off independently of other areas, and limit access to only those users with the proper authority. • All/Perimeter - Your burglary protection is divided into two areas: Interior and Perimeter.
Area System Arming Area Assignment: Your security system has been programmed into separate areas. The number of areas and their names are listed in the back of this guide. Arming or Disarming: You can arm and disarm all areas at one time or each area individually. You can only arm or disarm areas authorized for your user code. All or Selective Arming: After entering your user code, the system allows you to arm either all of the areas to which you have access or one or more selected areas.
Area System Disarming Disarming an Area System Disarming: While the system is armed, you can only enter the premises through an exit/entry delay door without causing an alarm. After opening the door, the Security Command keypad sounds a prewarn tone to remind you to disarm the system. You must disarm the system before the delay time expires or an alarm will occur. 1. Press the COMMAND key until ARM DISARM is displayed. During entry delay this process starts at step 3 below.
All/Perimeter System Arming Area Assignment: Your security system is divided into two separate areas. Motion detectors, inside doors, and other interior protection devices are assigned to the Interior area while windows and exterior doors are assigned to the Perimeter area. Perimeter or All: When arming an All/Perimeter system, the keypad displays PERIM ALL. If you select ALL, you arm both the Perimeter and the Interior of the system.
All/Perimeter System Disarming Disarming: While the system is armed, you can only enter the premises through an entry/exit delay door without causing an alarm. After opening the door, the Security Command keypad sounds a prewarn tone to remind you to disarm the system. You must disarm the system before the prewarn tone expires or an alarm on the door zone will occur. During the prewarn tone, the keypad displays ENTER CODE:. Enter your user code to disarm the system.
Home/Away System Arming Area Assignment: Your security system is divided into two or three separate areas. Motion detectors, inside doors, and other interior devices are assigned to an Interior and possibly Bedroom area while windows and exterior doors, are assigned to a Perimeter area. Arming the system: When arming a Home/Away system, the keypad displays HOME AWAY or HOME SLEEP AWAY. If you select AWAY, you arm all areas of the system.
Home/Away System Disarming Disarming: While the system is armed, you can only enter the premises through an entry/exit delay door without causing an alarm. After opening the door, the keypad sounds a prewarn tone to remind you to disarm the system. You must disarm the system before the prewarn tone expires or an alarm on the door will occur. During the prewarn tone, the keypad displays ENTER CODE:. Enter your code to disarm the system.
Security Command User Menu User Menu Many of the features of your system have been put into a User Menu you can access from any Security Command keypad. The menu requires you to enter your user code and then only shows those functions to which you have access. To access the User Menu: 1. Press the COMMAND key until MENU? NO YES displays. 2. Select YES. The keypad displays ENTER CODE: . Enter your user code. You can now scroll down through the list of system features available to your authority level.
User Check-in Zone Activity Check User Code Level: Master or Standard User Code Level: Master or Standard Function: This feature allows you to monitor the arrival of children from school or employees to work by having a special Check-in Report sent to your alphanumeric or numeric pager. Your system must be programmed for the Pager Direct™ option. The Appendix section of this guide contains Quick Reference cards for your wallet or purse.
Sensor Reset Outputs On Off User Code Level: Master or Standard User Code Level: Master or Standard. Function: Resets smoke or glassbreak detectors. Also clears Fire and Supervisory zone alarms and trouble keypad displays. Sensor Reset also clears low battery displays if your system is using wireless sensors. Function: Allows you to turn the system's outputs on and off. Once smoke or glassbreak detectors have tripped, they must be reset before they can detect any additional alarm conditions.
Bypass Zones Zone Monitor User Code Level: Master or Standard. User Code Level: Master and Standard. Function: Allows you to bypass a zone prior to arming the system. Function: Allows the system to monitor selected disarmed zones (doors, windows, or motion detectors). When a monitored zone is tripped, the keypad sounds a tone and displays the zone name. This is an ideal feature for monitoring door zones to tell when someone comes in or goes out.
Using the Zone Monitor Function System Test 1. Access the User Menu. User Code Level: Master or Standard. 2. Press the COMMAND key until ZONE MONITOR? displays. Function: System Test is used to test the battery, alarm bell or siren, and communication to a central station. The System Test function begins automatically as soon as you select it. 3. Press any one of the Select keys. The keypad displays PERIM ALL NBR . 4. Select PERIM to place all disarmed perimeter zones into Zone Monitor.
User Codes User Code Authority Levels User Code Level: Master only. System Options Standard Master Function: Allows you to add or delete a user from the system or change their user code or authority level.
6. The display changes to MASTER? NO YES. Select YES to make this a Master user level with the authority to access all User Menu functions. Select NO to make this a Standard user level. The following options can then be selected: 6a. TEMP CODE NO YES. Select NO to make this a permanent user code. Select YES to make this a temporary code that automatically expires in 7 days. Temporary codes are ideal for guests or service technicians.
Deleting User codes Schedules 1. Access the User Menu. User Code Level: Master only. 2. Press the COMMAND key until USER CODES? displays. Function: The Schedules function allows you to program into the system the times you normally turn your burglary protection on and off each day of the week. This information can then be used by the system to automatically arm or disarm the burglary protection. 3. Press any one of the Select keys. The keypad displays ADD DEL CHG. 4.
4. The keypad then displays OP (open) 00:00 PM MON followed by CL (close) 00:00 PM MON and DELETE KEEP. Press the Select key under DELETE. The keypad displays OPENING TIME?. Press COMMAND. The keypad now displays MON – : AM PM. Enter the time you want the burglary protection to be turned off. Use a 12 hour clock only (00:01 to 11:59). Press the Select key under AM or PM. 5. The keypad then displays CLOSING TIME?. Press the COMMAND key. The keypad then displays MON – : AM PM.
Display Events Zone Activity Check Event Display User Code Level: Master or Standard. This displays the date and time the Zone Activity Check was enabled or disabled. Function: Allows you to review up to 100 past events that occurred on your system from any keypad. Once 100 events are stored, any new event causes the oldest event to be cleared. Note: This section shows the User's Guide Display Events items for both 16-character (single line) and 32-character keypad displays.
Zone Bypass Event Displays Zone Event Displays This displays the bypassing of system zones. This section displays alarms, troubles, and other events that could occur on your protection zones. 16-Character Display Description 26 BYPS 1 2 1017 Zone 26 bypassed by user 12. Press the left Select key for the zone name and the right Select key for the time. 32-Character Display Description BYP 5:18P 10 / 17 EAST W INDOW The east window zone was bypassed.
Arming and Disarming Event Displays User Check-in Event Displays This displays any arming or disarming of system areas. This shows when a user selected the pager Check-in feature from the User Menu. See page 13 for more information. 16-Character Display Description ARM Area 3 has been armed by user 12. Press the left Select key for the area name. Press the right Select key for the time the arming occurred.
User Code Change Event Displays Supervisory Event Displays This displays any addition, deletion, or change to a user code. This displays the date and time of an automatic test report. 16-Character Display Description 16-Character Display Description 12 ADD 19 1017 User 12 added user 19 on Oct. 17. Press the right Select key for the time this occurred. AUTO RECALL 1017 The test report was sent on Oct. 17.
System Monitor Event Displays Service Request? This displays any loss of the system's AC power or battery. User Code Level: Master only 16-Character Display Description POWER T BL 1017 An AC failure occurred on the system. Press the right Select key for the time. 32-Character Display Description TBL 1: 05A 10 / 17 A C POW ER An AC failure occurred at 1:05 AM.
System Setup System Setup Protection Areas We have provided this System Setup section to allow you to track the current status of the programmable options on your Security Command system. If you make changes to the system, you should update the information contained on these pages. Number My system is monitored by a central station.
User Codes Your system provides 32 user codes you can program for individual users. As you add new users or change current users' codes, you can keep track of their name, user number, and other information here in this section. Use a pencil to allow for changes.
User User Name Level Temp Code Areas Arm Only 1 M S Y N 1 2 3 4 Y N 2 M S Y N 1 2 3 4 Y N 3 M S Y N 1 2 3 4 Y N 4 M S Y N 1 2 3 4 Y N 5 M S Y N 1 2 3 4 Y N 6 M S Y N 1 2 3 4 Y N 7 M S Y N 1 2 3 4 Y N 8 M S Y N 1 2 3 4 Y N 9 M S Y N 1 2 3 4 Y N 10 M S Y N 1 2 3 4 Y N 11 M S Y N 1 2 3 4 Y N 12 M S Y N 1 2 3 4 Y N 13 M S Y N 1 2 3 4 Y N 14 M S Y N 1 2 3 4 Y N 15 M S Y N 1 2 3 4 Y N 16 M S Y N 1 2 3 4 Y N XR20 System Setup HOW
Appendix Easy Entry™ User's Guide This section of the user's guide provides information on using the Easy Entry™ access control capability of the security command system. If your system is not currently using any access control devices, disregard this section. Easy Entry™ is built into every Security Command system and can be accessed using Easy Entry™ keypads. There are three different operating modes: Door Strike, Arming and Disarming, and Entry Delay.
ARMING AND DISARMING AN ALL/PERIMETER SYSTEM Press Command. The keypad displays PERIM ALL (when arming) or DISARM?. Press the Select key under the option. The keypad displays ENTER CODE: -. PERIM ALL The system arms or disarms the areas and activates the Door Strike relay. or DISARM? POWER Present your card to the reader. Once it is validated by the system, both areas arm or disarm automatically and the Door Strike relay activates.
FA113 User's Guide Disarming a Home/Away or All/Perimeter System These instructions guide you through the operation of the XR20 Command Processor system using the FA113 Wireless Keychain Remote. The FA113 uses the audible output capability of the Security Command keypad to sound confirmation tones. It is recommended that you use the FA113 within hearing distance of these keypads. Press the OFF button once. The Security Command keypads emit a single 2-second beep to confirm the disarming.
Pager Direct™ User's Guide Pager Direct uses the reporting capability of your security system to dial your pager number and send reports in much the same way as someone sending you a pager message would do. You can receive reports of alarms, troubles, or armings and disarmings of the system and know at a glance the status of your system.
Numeric Pager Display 00128-301 2340010 Account Message Always Area Always User Number ID Zero Number Zero Number Account Number Whenever the system sends a message to your pager, it will send the account number first to identify itself. You will see: Typical Zone Event Display Description 20002 001 NORTHWEST DOORS A single digit, 1 to 7, is sent describing the message.
PhoneAccess™ User's Guide This exciting feature allows you to call your XR20 system from any outside touch-tone phone to arm and disarm protection areas or turn on or off the panel's relay outputs. Quick Reference Wallet Card How it works 1. From a touchtone phone, call the XR20 system's phone number. 2. The XR20 answers and sounds a short ready tone. You now have 8 seconds to enter a valid Master user code.
895 Voice Module 1. Call the panel phone number. The panel answers and sounds one short tone. 2. Enter your code within 8 seconds. One beep means the code is good. Four short beeps means enter it again. You have 3 tries. 3. You have 30 seconds to enter the first command (see other side) and 30 seconds for each additional command.
Common Keypad Displays Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct the problem. In most cases, you will need to call a service person to correct the problem. Message Meaning Invalid Code The user code you have entered is not recognized by the system. Closing Time The schedule has expired but the area has not been armed. Late to Close The system was not armed at its scheduled closing time.
Index 24-Hour Zone, 4 895 Voice Module, 36 ALARM display, 3 All/Perimeter, 10 Arming, 9 Disarming, 10 Instant Arming, 9 Ambush Codes, 20 Area, 8 Arming, 7 Disarming, 8 Areas, 4 Arming, 9 All/Perimeter, 9 Area, 8 Home/Away, 11 Authority Levels, 18 Back Arrow key, 2 Bypass Zones, 16 Central Station Monitoring, 5 Changing User codes, 19 Check-in Report to Pager, 14 COMMAND key, 2 Common Keypad Displays, 37 Date and Time, 21 DIALING display, 6 38 Disarming, 8 All/Perimeter, 10 Area, 8 Home/Away, 12 Display Ev
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