WATER TO THE EXTREME by Master Spas WATER TO THE EXTREME swimming l fitness l therapy l family fun l premium line of jetted swim spas OWNER’S MANUAL
OWNER’S MANUAL Welcome To Ultimate Relaxation! Thank you for choosing your new swim spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your new swim spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your swim spa to its fullest. At the time of print, this manual is accurate in its information. Master Spas reserves the right to change or improve its product without prior notice.
TABLE OF CONTENTS Important Safety Instructions ����������������������������������������������������������������������������������������������������� 3‑10 Glossary of Swim Spa Terminology ������������������������������������������������������������������������������������������� 11-13 Electrical Installation Requirements ������������������������������������������������������������������������������������������ 14-15 Wiring Schematic ��������������������������������������������������������������������������
SAFETY INSTRUCTIONS Save These Instructions Included with your new swim spa is a safety sign. The sign is for you and your guest’s protection and is suitable for outdoor use in wet locations. The sign should be placed in a location visible to all users of the swim spa. Please take time to point out the physical location of the safety sign and the importance of the safety precautions displayed on the safety sign to all of your guests.
SAFETY INSTRUCTIONS Important Safety Instructions When installing and using this electrical equipment, basic safety precautions should be observed including the following: Read And Follow ALL INSTRUCTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. A wire conductor is provided on this unit to connect a minimum 6 AWG (13.
SAFETY INSTRUCTIONS Important Safety Instructions (cont.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter located on the front panel of selected swim spas and on the power cord of 120 volt convertible swim spas. The GFCI must be tested before each use. With the product operating, open the service door. When the product stops operating, this merely indicates that the door is equipped with an electrical interlock.
SAFETY INSTRUCTIONS Important Safety Instructions (cont.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit swim spa water temperatures to 38˚C (100˚F). c) B efore entering a swim spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.
SAFETY INSTRUCTIONS Important Safety Instructions (cont.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the swim spa are in use. Damaged covers can be hazardous to small children and adults with long hair. Should any part of the body be drawn into these fittings, turn off the swim spa immediately. As a precaution, long hair should not be allowed to float in the swim spa.
SAFETY INSTRUCTIONS Important Safety Instructions (cont.) he unit should be subjected to periodic routine maintenance once every quarter to T make sure that the it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
SAFETY INSTRUCTIONS Warning: Children should not use swim spas or hot tubs without adult supervision Avertissement: sans surveillance Ne pas laisser les enfants utiliser une cuve de relaxation Warning: Do not use swim spas or hot tubs unless all suction guards are installed to prevent body and hair entrapment.
SAFETY INSTRUCTIONS Warning: Do not use a swim spa or hot tub immediately following strenuous exercise Avertissement: Ne pas utiliser une cuve de relaxation immédiatement aprés un exercise fatigant Warning: Prolonged immersion in a swim spa or hot tub may be injurous to your health Avertissement: L’utilisation prolongée d’une cuve de relaxation peut être dangereuse pour la santé Warning: Do not permit electric appliances (such as light, telephone, radio, or television) within 1.
GLOSSARY OF SWIM SPA TERMINOLOGY 1. THERAPY JETS Your new swim spa features a variety of jet styles. All jets, regardless of style return the water to the swim spa. Air is mixed with the water by using the air controls creating a gentle to most vigorous massage. Water flow is adjusted by simply turning the outer face of the jet. 2. JET DIVERTER VALVE Located on the topside of the swim spa, this valve physically diverts the flow of water from one jet zone of the swim spa to another jet zone.
GLOSSARY OF SWIM SPA TERMINOLOGY 8. ACCESS PANELS These are located on all four sides of the swim spa. All of the panels are removable should service be required. Panel “C” Panel “D” Panel “E” Panel “A” Panel “B” Panel “H” Panel “G” Panel “F” NOTE: Note: The above drawing illustrates the panel placement on the swim spa. WARNING: Do Not Remove Access Panels Without Turning Off Power To The Swim Spa. 9.
GLOSSARY OF SWIM SPA TERMINOLOGY 14. SLICE VALVES These valves are used by service personnel to shut off water to the heater, main pump system and secondary pump system so that the water does not need to be drained should the swim spa require service. *NOTE: Slice valves must be completely open during normal operation. 15. MAIN PUMP The main pump produces water flow through the jets and has a high and low speed.
ELECTRICAL INSTALLATION REQUIREMENTS ELECTRICAL INSTALLATION REQUIREMENTS !! Trainer 12, 14, 17, 18 !! HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment box, may damage the internal electrical controls and components, may be unsafe and in any case will void your warranty.
ELECTRICAL INSTALLATION REQUIREMENTS ELECTRICAL INSTALLATION REQUIREMENTS !! Trainer 19 !! HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS The Trainer 19 swim spa requires two separate electrical power supplies. A 50 amp dedicated electrical service using #6 AWG copper wire with #8 AWG ground wire should be ran to the Spa Control Pack in the swim spa. This electrical supply should have an external GFCI installed. (See electrical hook-up diagram on page 16).
WIRING SCHEMATIC WIRING FOR MODELS THAT REQUIRE A SEPARATE GFCI BREAKER Balboa Instruments G.F.C.
SITE PREPARATION / GENERAL GUIDELINES Swim spa installation is simple when properly planned. It is important that you read the following information carefully and consult with your Master Spas dealer. 1. A ccess - The actual dimensions of your new swim spa will determine the amount of space that is needed in moving the swim spa from curbside to its final installation area. Be sure to measure side yard dimensions, gates or doors and vertical obstructions such as roof overhangs and overhead cables.
INSTALLATION INSTRUCTIONS 1. Put swim spa in final position that allows for access to equipment and swim spa components. 2. Remove front skirt panel "A" to access the electrical connections. 3. Be sure all pump and heater unions are secure. Each pump has 2 unions and the heater has 2 unions. A newly delivered swim spa may have loose unions caused in transporting the swim spa. Check that all slice valves are open, in the up position.
WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Swim Spa Water Maintenance, here are some terms to help you. 1. Parts per million, or ppm: This is a form of measurement used in most pool or swim spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item, but of equal size. This would be one part per million. 2. Total Alkalinity: This is a measurement of the ability of the water to resist changes in pH.
WATER CHEMISTRY TERMS YOU SHOULD KNOW 8. Total dissolved solids (TDS): Materials that have been dissolved by the water. i.e. Like what happens when you put sugar in coffee or tea. 9. Useful life of water (in days): Water should be drained at least once every 180 days. Useful life may vary by usage and bather load. 10. Defoamer: Foaming may be caused by body oils, cosmetics, lotions, surface cleaners, high pH or algeacides as well as other organic materials.
the advantages of eco pur™ filtration THE ADVANTAGES OF ECO PUR™ Filtration Eco Pur™ water filter system is designed to reduce the use of chemicals in your spa. You will still be required, periodically, based on usage to add a small amount of chlorine to oxidize organic compounds in the water. The Eco Pur™ filter system will not eliminate the need to maintain proper water chemistry but can make the maintenance a more natural experience.
WATER QUALITY MAINTENANCE START-UP For eco Pur™ Water Filter system Step 1: Your spa should be filled using a Pre-filter, which can be obtained from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill. Never use more then 50% softened water when filling the spa. Step 2: During the initial filling of the spa, add a sequestering agent to combat suspended minerals in the water.
WATER water QUALITY quality MAINTENANCE maintenanceSCHEDULE schedule- -ECO ecoPUR™ pur™ BeFOre eaCH use Check spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. Free chlorine level should be 1-3 ppm. ONCe a WeeK Add 1 ounce of non-chlorine shock/oxidizer* or chlorine* to spa to help maintain the water quality. 3 tIMes a WeeK Test water using chemical test strips. Adjust sanitizer, pH and Alkalinity accordingly.
WATER QUALITY MAINTENANCE SCHEDULE WATER QUALITY MAINTENANCE SCHEDULE ECO PUR™ (continued) eco pur™ (continued) as NeeDeD If water looks hazy, check PH and Total Alkilinity, and treat with 1 ounce of chlorine*. Always refer to the chemical manufactures dosage recommendations listed on the container. These are general recommendations for water quality maintenance that may vary by usage and or bather load.
SWIM SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDe Problem Possible Causes How To Fix It Chlorine / Bromine Odor • Excessive Chlorine or bromine levels • Shock water with non-chlorine shock treatment • Low pH • Adjust pH if necessary • Low levels of sanitizer • Shock water with non-chlorine shock treatment or adjust sanitizer levels Water Odor • pH out of range • Adjust pH level if necessary • Bacteria or algae growth • Adjust sanitizer if necessary • Dirty filters or inadequate filtration
WHY CHEMICALS ARE IMPORTANT IN A SWIM SPA 1. Evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the swim spa or a scale build up inside the equipment. Colored or cloudy water, and possible corrosion of plumbing and fittings may also occur. 2.
MAINTENANCE RECOMMENDATIONS Your swim spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your swim spa at least every 180 days. Heavy bather load will require cleaning it more often. DRAIN YOUR SWIM SPA • See page 12. CLEAN YOUR SWIM SPA SURFACE • With a soft cloth, wipe down the swim spa surface with a non-abrasive swim spa surface cleaner that may be purchased through your local dealer. Do not use paper towels.
MAINTENANCE RECOMMENDATIONS CARE OF LAMINAR FLOW JETS: • In order to keep your Laminar Flow Jets operating properly, follow these instructions in sequence: - Turn off Laminar Flow Jets - Remove outer ring by turning face counter clockwise - Remove internal Jet insert with a pair of needle nose pliers - Clean plastic filter at the back of the Jet insert so all holes are free of debris - Reinstall Jet insert and outer ring NOTE: To prevent premature failure of your spa cover, always turn Laminar Flow Jets d
WINTERIZING YOUR SWIM SPA Your swim spa is designed to be used year round in any type of climate. *H owever, if you decide you don’t want to use your swim spa in the winter, you must drain it and follow the winterizing steps listed below: 1. Due to the physical size of the swim spa, we recommend draining your swim spa with a submersable sump pump. Draining your swim spa with a conventional swim spa drain is not a reasonable option. 2. Use a shop vac to get all standing water out of your unit. 3.
SPECIFICATIONS Swim Spa Dimensions Electrical Required Water Capacity (gallons) Weight Dry/Full (lbs.) Number of Pumps Jet Count Trainer 12 144"x 94"x 51" 240V, 50 Amp 1,300 1,620 / 12,410 2 55 Trainer 14 174"x 94"x 51" 240V, 50 Amp 1,425 2,260 / 14,130 2 55 Trainer 17 201"x 94"x 51" 240V, 50 Amp 1,925 2,700 / 18,735 2 45 Trainer 18 215"x 94"x 60" 240V, 50 Amp 2,500 3,240 / 22,400 2 44 Trainer 19 231"x 94"x 51" 240V, 30/50 Amp 2,040 2,460 / 19,392 4 48 DO NOT DIVE.
Optional Exercise Equipment All Optional Exercise Equipment All The optional exercise equipment package makes it easy to exercise in your own back yard. There are shell mounted clips that are used to fasten the rowing equipment to the swim spa. These clips are located along the sides of your spa next to the grab rails that are placed around the perimeter of the swim area.
MAIN MENUS Main Menus NavigatioN Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. Trainer 19 has a separate controls for each body of water Some panels have separate WARM (Up) and COOL (Down) buttons, while others have a single Temperature button. In the navigation diagrams Temperature buttons are indicated by a single button icon.
Fill FILL it IT up! UP! PreParatioN aNd FilliNg Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process. After turning the power on at the main power panel, the top-side panel display will go through specific sequences. These sequences are normal and display a variety of information regarding the configuration of the hot tub control.
SPA CONTROLS: SPA BEHAVIOR Spa -Behavior PumPs Press the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and highspeeds if equipped. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes. The high-speed will time out after 15 minutes.
Temperature and Range TEMPERATURE ANDTemp TEMP RANGE adjustiNg the set temPerature When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button. When the LCD stops flashing, the spa will heat to the new set temperature when required. If the panel has a single temperature button, pressing the button will cause the temperature to flash.
Mode ––Ready Rest MODE READYand AND REST In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a 24 hour circulation pump. If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.
flip (invert display Flip (Invert Display) Key Indicates Flashing or Changing Segment Indicates Alternating or Progressive Message - every 1/2 second A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration Sub-Menu Detail – FLIP (Invert Display) Waiting time that keeps the last change to a menu item. time (depends on menu item) that reverts to original setting and ***** Waiting ignores any change to that menu item.
General generalMessages messages PrimiNg mode Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing. This typically requires observing the output of each pump separately, and is generally not possible in normal operation. Priming Mode lasts 4 minutes, but you can exit it earlier by pressing any Temp button.
Heater-Related Messages heater-related messages heater FloW is reduCed (hFl) There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. heater FloW is reduCed (lF)* There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled. See “Flow Related Checks” below.
Sensor-Related Messages sensor-related messages READY RANGE FLTR1 seNsor balaNCe is Poor The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. seNsor balaNCe is Poor* The temperature sensors are out of sync. The Sensor Balance is poor fault has been established for at least 1 hour. Call for Service. seNsor Failure – seNsor a, seNsor b A temperature sensor or sensor circuit has failed. Call for Service.
System-Related Messages system-related messages memory Failure - CheCksum error* At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. memory WarNiNg - PersisteNt memory reset* Appears after any system setup change. Contact your dealer or service organization if this message appears on more than one power-up, or if it appears after the system has been running normally for a period of time.
standard fusion audio system standard fusion audio system MODEL: AQ-DM-3 FILE NAME: IB-DM-3_manual_103112A Warning: Never remain in your spa longer than 15 minutes per session LOCATION OF CONTROLS when the water temperature is above 98˚F. If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F). *Please refer to your stereo Owner’s Manual for specific operations.
deluxe fusion audio system Warning: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚F. If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F). *Please refer to your stereo Owner’s Manual for specific operations.
deluxe fusion audio system ltem Description deluxe fusion audio system Remote Control LCD A B 1 2 3 DIR- REPEAT DIR+ C RANDOM B C Buttons Music Mode Remote Control Buttons Battery Door. FM Radio Mode Power Press once: toggle from Operation mode to Standby mode or vise versa. 12V trigger /Random Press once: random function Press and hold: Toggle external power Press once: No function.
SWIM SPA TROUBLE SHOOTING GUIDE NOTHING ON THE SWIM SPA OPERATES1. C heck the control panel display for any messages. If there is a message, refer to the diagnostic section on that model swim spa. There you will find the meaning of the message and what action is to be taken. 2. I f there is no message on the control panel, check and reset the GFCI breaker. GFCI breaker will be located external to the swim spa.
SWIM SPA TROUBLE SHOOTING GUIDE SWIM SPA NOT HEATING * I f the swim spas heater has failed, the majority of the time it will trip the GFCI breaker. If the swim spa is not heating and has not tripped the breaker, please follow these steps: 1. C heck the control panel for diagnostic messages. Refer to your swim spa models diagnostic message area in previous sections. Follow steps to alleviate message. 2. Check water set temperature at control panel. 3. Check for dirty filters. Clean if necessary. 4.
REGULAR MAINTENANCE PROCEDURES Note: These are maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. CLEANING JETS The majority of jets in your swim spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.
REGULAR MAINTENANCE PROCEDURES CARE OF YOUR SWIM SPA COVER Always cover your swim spa when not in use. This will greatly reduce energy consumption and will cause swim spa water to heat more rapidly. Water loss and chemical usage will also be reduced. • Be sure to lock down all straps on cover after each use to prevent wind damage. • Do not allow swim spa to sit uncovered in direct sunlight. This may cause damage to exposed surfaces of swim spa and possible discoloration of swim spa fittings.
swim SPA CARE AND MAINTENANCE RECORD DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Swim Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE.
swim SPA CARE AND MAINTENANCE RECORD DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Swim Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE.
swim SPA CARE AND MAINTENANCE RECORD DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Swim Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE.
swim SPA CARE AND MAINTENANCE RECORD DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Swim Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE.
WATER TO THE EXTREME by Master Spas 6927 Lincoln Parkway Fort Wayne, Indiana 46804 800-860-7727 www.masterspas.com POP10H2XOM Rev.
