Owner`s manual
SPA WATER MAINTENANCE: TROUBLE-SHOOTING GUIDE
34
Problem Possible Causes How To Fix It
Sanitizer Odor • Excessive sanitizer level • Shock water with non-chlorine
shock treatment
• Low pH • Adjust pH if necessary
Water Odor • Low levels of sanitizer • Shock water with non-chlorine
shock treatment or adjust
sanitizer levels
• pH out of range • Adjust pH level if necessary
• Bacteria or algae growth • Adjust sanitizer if necessary
Cloudy Water • Dirty filters or • Clean filters and adjust filtration
inadequate filtration
• Water chemistry • Adjust chemistry levels
not balanced
• Suspended particles or
• Add spa clarifier (see dealer)
organic materials
• Old water • Change spa water
Scum Ring Around Spa • Build up of oils, dirt and • Wipe off with a clean towel
organic elements
Eye / Skin Irritation • Unsanitary water •
Shock spa with non-chlorine shock
• Free sanitizer level • Allow level to drop below 5 ppm
above 5 ppm
• Poor sanitizer / pH levels • Adjust according to spa
test strip results
Foaming • High levels of body oils, • Add small amount of defoamer
lotions, soap, etc.