Warranty

Warranty Eective Date 7.28.2016
The following are not covered under this Warranty and are hereby disclaimed:
• TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
• Damage concealed by packaging that is not reported within 15 calendar days of receipt of product
• Use of dark paint with a light reflective value (LRV) of 0 to 56, where white=100 and black=0 may void warranty.
Follow manufacturer instructions regarding painting and staining the door and use appropriate product with a LRV of
57 or greater. Consult a professional paint manufacturer for recommendations on the use of heat and light reflective
paint options
• General wear and tear, including wear and tear of weather-stripping and hardware
• Damage due to improper installation, modification, adjustment, or installation correction
• Damage due to improper maintenance and exposure to abrasive and corrosive materials, chemicals or cleaners (i.e.,
brick wash, sanding, power washing, painter’s masking tape, harsh or concentrated glass cleaners, or other door
coverings, etc.)
• Damage due to improper caulking application or maintenance
• Damage due to negligence, or improper use
• Damage due to removal and reinstallation of doors at another location
• Damage due to water infiltration other than from defect in manufacturing, materials, or workmanship
• Damage due to fire and exposure to corrosive fumes
• Damage due to freight carriers, common carriers, private transportation, or any other transportation, and handling
upon arrival to destination
• Non-structural variations or changes in the door system factory color, finish and appearance.
• Variations and changes to the color and finish of hardware
• All paint and stain finishes applied by owner/contractor
• Painting or staining of repaired or replaced product, component, trim or other carpentry work that may be required
• All labor to replace defective product
• Applicable taxes and freight charges
Limitations of Liability
In no case shall Nan Ya Plastics Corporation USA be liable to the homeowner or any other person for general, incidental
or consequential damages. There is no other warranty, expressed or implied; including warranties of merchantability and
the fitness for a particular purpose, except as is set forth herein. This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you. Nothing herein guarantees safety for
persons or property, or guarantee that the premises will be hurricane proof or impact proof. Follow the advice and
warnings of your local weather and news reports in the event of severe weather, and always obey your local authorities’
instructions regarding shelter and evacuation. The remedies set forth herein are the original purchaser’s exclusive remedies
for breach of warranty. Owners can sue under state law without first using the remedies set forth but before suing under
the Magnuson-Moss Act the owner must first try to resolve the dispute through the procedures set forth above.
Nan Ya Plastics Corporation USA limits maximum liability to the amount of the retailer’s/dealer’s original purchase price.
How to Request Warranty Service
To initiate a Warranty claim, contact MasterPiece Patio Doors customer service department at:
1-888-366-7717 or [e-mail]
The remedies set forth herein are the original purchaser’s exclusive remedies for breach of warranty. Owners can sue
under state law without first using the remedies set forth but before suing under the Magnuson-Moss Act the owner must
first try to resolve the dispute through the procedures set forth above.