User`s guide

12 Troubleshooting
12-2
General Troubleshooting Hints and Tips
This section lists general troubleshooting tips that you can use as a first
attempt to resolve your issues. This section has the following topics:
• “Is Your Host PC MATLAB Halted?” on page 12-2
• “Is Your Target PC Unable to Boot?” on page 12-2
• “Is the Target PC Halted?” on page 12-3
• “Is There Communication Between Your PCs?” on page 12-3
• “xPC Target and the Target PC BIOS” on page 12-4
• “What PCI Boards Are Installed on Your System?” on page 12-5
• “How to Get Updated xPC Target Releases” on page 12-5
• “Are You Working with a New xPC Target Release?” on page 12-5
• “What Does the Target PC Display?” on page 12-5
• “Refer to The MathWorks Support Web Site” on page 12-6
• “Refer to the Documentation” on page 12-6
Is Your Host PC MATLAB Halted?
If your host PC MATLAB halts while creating an xPC Target boot disk,
• Use another formatted disk to create the xPC Target boot disk.
• If your host PC has antivirus software, it might conflict with MATLAB.
Disable the software while using MATLAB.
• Verify that the host PC 3.5 inch disk drive is accessible. If it is not accessible,
replace the 3.5 inch disk drive.
Is Your Target PC Unable to Boot?
If your target PC cannot boot with the xPC target boot disk,
• Use another formatted disk and create a new xPC Target boot disk.
• Verify that the current properties on the xPC Target boot disk correspond to
the environment variables of xPC Target Explorer.